| 1 |
<?php |
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|
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namespace FluentSupport\App\Hooks\Handlers; |
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|
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use FluentSupport\App\App; |
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use FluentSupport\App\Models\Agent; |
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use FluentSupport\App\Models\MailBox; |
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use FluentSupport\App\Models\Product; |
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use FluentSupport\App\Models\TicketTag; |
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use FluentSupport\App\Modules\PermissionManager; |
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use FluentSupport\App\Services\Helper; |
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use FluentSupport\App\Services\TransStrings; |
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|
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class Menu |
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{ |
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public function add() |
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{ |
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$currentUserPermissions = PermissionManager::currentUserPermissions(); |
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|
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if (!$currentUserPermissions) { |
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return; |
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} |
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|
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$permission = 'fst_view_dashboard'; |
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|
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$isAdmin = false; |
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|
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if (current_user_can('manage_options')) { |
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$permission = 'manage_options'; |
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$isAdmin = true; |
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} |
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|
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$menuPosition = 25; |
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if (defined('FLUENTCRM')) { |
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$menuPosition = 4; |
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} |
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|
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/* |
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* Filter Fluent Support menu position in WordPress dashboard |
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* @param integer $menuPosition |
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*/ |
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$menuPosition = apply_filters('fluent_support/admin_menu_position', $menuPosition); |
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|
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add_menu_page( |
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__('Fluent Support', 'fluent-support'), |
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__('Fluent Support', 'fluent-support'), |
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$permission, |
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'fluent-support', |
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array($this, 'renderApp'), |
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$this->getMenuIcon(), |
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$menuPosition |
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); |
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|
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|
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add_submenu_page( |
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'fluent-support', |
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__('Dashboard', 'fluent-support'), |
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__('Dashboard', 'fluent-support'), |
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$permission, |
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'fluent-support', |
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array($this, 'renderApp') |
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); |
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|
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add_submenu_page( |
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'fluent-support', |
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__('Tickets', 'fluent-support'), |
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__('Tickets', 'fluent-support'), |
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($isAdmin) ? 'manage_options' : 'fst_manage_own_tickets', |
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'fluent-support#/tickets', |
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array($this, 'renderApp') |
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); |
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|
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add_submenu_page( |
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'fluent-support', |
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__('Workflows', 'fluent-support'), |
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__('Workflows', 'fluent-support'), |
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($isAdmin) ? 'manage_options' : 'fst_manage_workflows', |
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'fluent-support#/workflows', |
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array($this, 'renderApp') |
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); |
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|
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add_submenu_page( |
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'fluent-support', |
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__('Activities', 'fluent-support'), |
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__('Activities', 'fluent-support'), |
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($isAdmin) ? 'manage_options' : 'fst_view_activity_logs', |
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'fluent-support#/activity', |
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array($this, 'renderApp') |
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); |
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|
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add_submenu_page( |
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'fluent-support', |
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__('Settings', 'fluent-support'), |
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__('Settings', 'fluent-support'), |
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($isAdmin) ? 'manage_options' : 'fst_manage_settings', |
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'fluent-support#/settings', |
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array($this, 'renderApp') |
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); |
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|
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add_submenu_page( |
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'fluent-support', |
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__('Reports', 'fluent-support'), |
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__('Reports', 'fluent-support'), |
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($isAdmin) ? 'manage_options' : 'fst_sensitive_data', |
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'fluent-support#/reports', |
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array($this, 'renderApp') |
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); |
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|
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} |
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|
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public function renderApp() |
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{ |
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$app = App::getInstance(); |
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|
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$assets = $app['url.assets']; |
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|
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$baseUrl = apply_filters('fluent_support/base_url', admin_url('admin.php?page=fluent-support#/')); |
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|
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$menuItems = [ |
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[ |
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'key' => 'dashboard', |
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'label' => __('Dashboard', 'fluent-support'), |
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'permalink' => $baseUrl |
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], |
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[ |
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'key' => 'tickets', |
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'label' => __('Tickets', 'fluent-support'), |
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'permalink' => $baseUrl . 'tickets', |
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], |
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[ |
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'key' => 'reports', |
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'label' => __('Reports', 'fluent-support'), |
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'permalink' => $baseUrl . 'reports' |
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], |
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]; |
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|
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$hasSensitiveAccess = PermissionManager::currentUserCan('fst_sensitive_data'); |
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if ($hasSensitiveAccess) { |
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$menuItems[] = [ |
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'key' => 'customers', |
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'label' => __('Customers', 'fluent-support'), |
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'permalink' => $baseUrl . 'customers' |
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]; |
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} |
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|
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$secondaryItems = []; |
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|
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if (PermissionManager::currentUserCan('fst_manage_saved_replies')) { |
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$secondaryItems = [ |
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[ |
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'key' => 'saved_replies', |
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'label' => __('Saved Replies', 'fluent-support'), |
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'permalink' => $baseUrl . 'saved-replies' |
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] |
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]; |
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} |
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|
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if (PermissionManager::currentUserCan('fst_view_activity_logs')) { |
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$secondaryItems[] = [ |
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'key' => 'activity', |
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'label' => __('Activities', 'fluent-support'), |
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'permalink' => $baseUrl . 'activity' |
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]; |
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} |
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|
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$canManageSettings = PermissionManager::currentUserCan('fst_manage_settings'); |
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|
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if ($canManageSettings) { |
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$secondaryItems[] = [ |
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'key' => 'mailboxes', |
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'label' => __('Business Inboxes', 'fluent-support'), |
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'permalink' => $baseUrl . 'mailboxes' |
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]; |
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} |
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|
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if (PermissionManager::currentUserCan('fst_manage_workflows')) { |
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$secondaryItems[] = [ |
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'key' => 'workflows', |
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'label' => __('Workflows', 'fluent-support'), |
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'permalink' => $baseUrl . 'workflows' |
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]; |
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} |
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|
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if ($canManageSettings) { |
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$secondaryItems[] = [ |
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'key' => 'settings', |
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'label' => __('Global Settings', 'fluent-support'), |
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'permalink' => $baseUrl . 'settings' |
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]; |
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} |
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|
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/* |
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* Filter Fluent Support dashboard top-left menu items |
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* |
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* @since v1.0.0 |
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* |
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* @param array $menuItems |
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*/ |
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$menuItems = apply_filters('fluent_support/primary_menu_items', $menuItems); |
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|
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/* |
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* Filter Fluent Support dashboard top-right menu items |
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* |
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* @since v1.0.0 |
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* |
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* @param array $secondaryItems |
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*/ |
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$secondaryItems = apply_filters('fluent_support/secondary_menu_items', $secondaryItems); |
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|
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|
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|
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if (!defined('FLUENT_SUPPORT_PRO_DIR_FILE')) { |
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$secondaryItems[] = [ |
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'key' => 'upgrade_to_pro', |
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'label' => 'Upgrade to Pro', |
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'permalink' => 'https://fluentsupport.com' |
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]; |
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} |
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|
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$app = App::getInstance(); |
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$this->enqueueAssets(); |
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|
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do_action('fluent_support/admin_app_loaded', $app); |
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$app->view->render('admin.menu', [ |
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'base_url' => $baseUrl, |
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'logo' => $assets . 'images/logo.svg', |
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'menuItems' => $menuItems, |
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'secondaryItems' => isset($secondaryItems) ? $secondaryItems : [], |
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]); |
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} |
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|
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public function maybeEnqueueAssets() |
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{ |
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if (isset($_GET['page']) && $_GET['page'] == 'fluent-support') { |
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$this->enqueueAssets(); |
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} |
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} |
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|
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public function enqueueAssets() |
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{ |
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$app = App::getInstance(); |
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|
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$assets = $app['url.assets']; |
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|
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add_filter('admin_footer_text', function ($text) { |
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return '<span id="footer-thankyou">We value your feedback! If the plugin is helpful, please rate Fluent Support with <a target="_blank" rel="nofollow" href="https://wordpress.org/support/plugin/fluent-support/reviews/#new-post">� |
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� |
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� |
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� |
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� |
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</a> on WordPress.org. For assistance, check out the <a target="_blank" rel="nofollow" href="https://fluentsupport.com/docs/navigate-with-the-keyboard-shortcut">keyboard shortcuts</a> and <a target="_blank" rel="nofollow" href="https://fluentsupport.com/docs/">documentation</a>.</span>'; |
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}); |
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|
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wp_enqueue_script('dompurify', $assets . 'libs/purify/purify.min.js', [], '2.4.3'); |
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|
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wp_enqueue_style( |
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'fluent_support_admin_app', $assets . 'admin/css/alpha-admin.css', [], FLUENT_SUPPORT_VERSION |
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); |
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|
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$agents = Agent::select(['id', 'first_name', 'last_name']) |
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->where('person_type', 'agent') |
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->get()->toArray(); |
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|
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foreach ($agents as $index => $agent) { |
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$agents[$index]['id'] = strval($agent['id']); |
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} |
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|
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$me = Helper::getAgentByUserId(get_current_user_id()); |
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|
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if (!$me && current_user_can('manage_options')) { |
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// we should create the agent |
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$user = wp_get_current_user(); |
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$me = Agent::create([ |
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'email' => $user->user_email, |
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'first_name' => $user->first_name, |
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'last_name' => $user->last_name, |
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'user_id' => $user->ID |
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]); |
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} |
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|
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$me->permissions = PermissionManager::currentUserPermissions(); |
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|
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do_action('fluent_support_loading_app', $app); |
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|
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// Editor default styles. |
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add_filter('user_can_richedit', '__return_true'); |
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wp_tinymce_inline_scripts(); |
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wp_enqueue_editor(); |
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wp_enqueue_media(); |
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|
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wp_enqueue_script( |
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'fluent_support_admin_app_start', |
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$assets . 'admin/js/start.js', |
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array('jquery'), |
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FLUENT_SUPPORT_VERSION, |
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true |
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); |
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|
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wp_enqueue_script( |
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'fluent_support_global_admin', |
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$assets . 'admin/js/global_admin.js', |
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array('jquery'), |
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FLUENT_SUPPORT_VERSION, |
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true |
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); |
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|
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$integrationDrivers = []; |
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if (!defined('FLUENTSUPPORTPRO')) { |
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$integrationDrivers = [ |
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[ |
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'key' => 'telegram_settings', |
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'title' => __('Telegram', 'fluent-support'), |
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'description' => __('Send Telegram notifications to Group, Channel or individual person inbox and reply from Telegram inbox', 'fluent-support'), |
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'promo_heading' => __('Get activity notification to Telegram Messenger and reply directly from Telegram inbox', 'fluent-support'), |
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'require_pro' => true |
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], |
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[ |
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'key' => 'slack_settings', |
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'title' => __('Slack', 'fluent-support'), |
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'description' => __('Send ticket activity notifications to slack', 'fluent-support'), |
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'promo_heading' => __('Get activity notification to Slack Channel and keep your support team super engaged', 'fluent-support'), |
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'require_pro' => true |
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] |
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]; |
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} |
| 326 |
|
| 327 |
/* |
| 328 |
* Filter integration driver |
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* @param array $integrationDrivers |
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*/ |
| 331 |
$integrationDrivers = apply_filters('fluent_support/integration_drivers', $integrationDrivers); |
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|
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$tags = TicketTag::select(['id', 'title'])->get()->toArray(); |
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|
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$tags = array_map(function ($tag) { |
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$tag['id'] = strval($tag['id']); |
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return $tag; |
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}, $tags); |
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|
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$i18ns = TransStrings::getTransStrings(); |
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$i18ns['allowed_files_and_size'] = Helper::getFileUploadMessage(); |
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|
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/* |
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* Filter agent portal localize javascript data |
| 345 |
* |
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* @since v1.0.0 |
| 347 |
* |
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* @param array $appVars |
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*/ |
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$appVars = apply_filters('fluent_support_app_vars', array( |
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'slug' => $slug = $app->config->get('app.slug'), |
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'nonce' => wp_create_nonce($slug), |
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'rest' => $this->getRestInfo($app), |
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'brand_logo' => $this->getMenuIcon(), |
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'firstEntry' => '', |
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'lastEntry' => '', |
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'asset_url' => $assets, |
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'support_agents' => $agents, |
| 359 |
'support_products' => Product::select(['id', 'title'])->get(), |
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'client_priorities' => Helper::customerTicketPriorities(), |
| 361 |
'ticket_statuses' => Helper::ticketStatuses(), |
| 362 |
'ticket_statuses_group' => Helper::ticketStatusGroups(), |
| 363 |
'changeable_ticket_statuses' => Helper::changeableTicketStatuses(), |
| 364 |
'admin_priorities' => Helper::adminTicketPriorities(), |
| 365 |
'mailboxes' => MailBox::select(['id', 'name', 'settings'])->get(), |
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'me' => $me, |
| 367 |
'pref' => [ |
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'go_back_after_reply' => 'yes' |
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], |
| 370 |
'notification_integrations' => $integrationDrivers, |
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'server_time' => gmdate('Y-m-d\TH:i:sP'), |
| 372 |
'has_email_parser' => defined('FLUENTSUPPORTPRO_PLUGIN_VERSION'), |
| 373 |
'ticket_tags' => $tags, |
| 374 |
'i18n' => $i18ns, |
| 375 |
'custom_fields' => apply_filters('fluent_support/ticket_custom_fields', []), |
| 376 |
'has_file_upload' => !!Helper::ticketAcceptedFileMiles(), |
| 377 |
'repost_export_options' => Helper::getExportOptions(), |
| 378 |
'enable_draft_mode' => Helper::getBusinessSettings('enable_draft_mode', 'no'), |
| 379 |
'keyboard_shortcuts' => Helper::getBusinessSettings('keyboard_shortcuts', 'no'), |
| 380 |
'agent_time_tracking' => Helper::getBusinessSettings('agent_time_tracking', 'no'), |
| 381 |
'max_file_upload' => Helper::getBusinessSettings('max_file_upload', 3), |
| 382 |
'ajaxurl' => admin_url('admin-ajax.php'), |
| 383 |
'auth_provider' => Helper::getAuthProvider(), |
| 384 |
'fluent_bot_integration' => Helper::fluentBotIntegrationStatus(), |
| 385 |
)); |
| 386 |
|
| 387 |
if (defined('FLUENTCRM')) { |
| 388 |
$appVars['fluentcrm_config'] = Helper::getFluentCRMTagConfig(); |
| 389 |
} |
| 390 |
|
| 391 |
if (defined('FLUENT_BOARDS')) { |
| 392 |
$appVars['fluent_boards'] = true; |
| 393 |
} |
| 394 |
|
| 395 |
$appVars['has_pro'] = defined('FLUENTSUPPORTPRO_PLUGIN_VERSION'); |
| 396 |
if ($appVars['has_pro']) { |
| 397 |
$appVars['agent_feedback_rating'] = Helper::getBusinessSettings('agent_feedback_rating', 'no'); |
| 398 |
$appVars['open_ai_integration'] = Helper::openAIIntegrationStatus(); |
| 399 |
} |
| 400 |
|
| 401 |
wp_localize_script('fluent_support_admin_app_start', 'fluentSupportAdmin', $appVars); |
| 402 |
} |
| 403 |
|
| 404 |
protected function getRestInfo($app) |
| 405 |
{ |
| 406 |
$ns = $app->config->get('app.rest_namespace'); |
| 407 |
$v = $app->config->get('app.rest_version'); |
| 408 |
|
| 409 |
return [ |
| 410 |
'base_url' => esc_url_raw(rest_url()), |
| 411 |
'url' => rest_url($ns . '/' . $v), |
| 412 |
'nonce' => wp_create_nonce('wp_rest'), |
| 413 |
'namespace' => $ns, |
| 414 |
'version' => $v, |
| 415 |
]; |
| 416 |
} |
| 417 |
|
| 418 |
protected function getMenuIcon() |
| 419 |
{ |
| 420 |
$app = App::getInstance(); |
| 421 |
|
| 422 |
$assets = $app['path.assets']; |
| 423 |
|
| 424 |
return 'data:image/svg+xml;base64,' . base64_encode( |
| 425 |
'<svg width="100" height="100" viewBox="0 0 100 100" fill="none" xmlns="http://www.w3.org/2000/svg"> |
| 426 |
<path d="M90 0C95.5228 1.28852e-06 100 4.47715 100 10V90C100 95.5228 95.5228 100 90 100H10C4.47715 100 0 95.5228 0 90V10C1.28855e-06 4.47715 4.47715 0 10 0H90ZM70.2314 44.8672L70.2266 44.876H69.4941C68.7844 44.876 68.0791 44.9715 67.3965 45.1523L60.3203 47.0508L22.0703 57.3096C21.4826 57.4 20.9177 57.604 20.4023 57.9023H20.3428C18.7515 58.8292 17.7751 60.5292 17.7705 62.3691V81.9424C17.7662 82.0596 17.8564 82.1632 17.9736 82.168C18.0595 82.168 18.1409 82.1224 18.1816 82.041C19.9811 78.7134 22.5589 75.8698 25.7012 73.7539C27.0801 72.7774 28.5854 71.9902 30.1768 71.416C30.6694 71.2352 31.167 71.0821 31.6777 70.9375L34.3682 70.209L70.9092 60.4209L71.6641 60.2129C72.0348 60.1496 72.3973 60.0494 72.75 59.9229C76.7916 58.503 78.9165 54.0818 77.4971 50.04C76.4074 46.9384 73.4817 44.8626 70.1992 44.8535L70.2314 44.8672ZM77.1172 19.3086C76.8415 19.3267 76.5612 19.3583 76.29 19.417C75.9194 19.4532 75.5485 19.5217 75.1914 19.6211L21.79 33.9219C20.1217 34.365 18.7609 35.5766 18.1279 37.1816C18.1189 37.2178 18.1001 37.2588 18.082 37.2949C18.046 37.3851 18.0144 37.4798 17.9873 37.5654C17.9602 37.6513 17.915 37.7422 17.915 37.8281C17.9015 37.8733 17.8928 37.9187 17.8838 37.9639C17.8567 38.0765 17.8118 38.2653 17.8115 38.2979V38.3975C17.7889 38.5105 17.7796 38.6285 17.7705 38.7461V45.6494C17.7705 45.8348 17.7844 46.0164 17.8115 46.1973C17.8343 48.3176 19.5613 50.0217 21.6816 50.0127C21.8895 50.0127 22.0978 49.9951 22.3057 49.959C22.6085 49.9454 22.9113 49.8954 23.2051 49.8096L68.7705 37.5928C69.9958 37.2627 71.2669 37.1404 72.5283 37.2354C76.9635 37.5068 80.8557 40.2878 82.5557 44.3975V25.2637C82.5557 25.0286 82.5425 24.8066 82.5244 24.5986V24.4717C82.5242 21.619 80.2141 19.3087 77.3613 19.3086H77.1172Z" fill="#9CA1A8"/> |
| 427 |
</svg>' |
| 428 |
); |
| 429 |
} |
| 430 |
} |
| 431 |
|
