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<?php |
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|
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namespace FluentSupport\App\Services\Integrations; |
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|
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use FluentCrm\App\Models\Subscriber; |
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use FluentSupport\App\Models\Customer; |
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use FluentSupport\App\Models\Ticket; |
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use FluentSupport\App\Services\Helper; |
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|
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class FluentCRM |
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{ |
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public function boot() |
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{ |
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add_action('fluent_support/customer_created', array($this, 'maybeCreateContact'), 10, 1); |
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add_filter('fluentcrm-support_tickets_providers', array($this, 'pushProvider')); |
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add_filter('fluentcrm-get_support_tickets_fluent_support', array($this, 'getSupportTickets'), 10, 2); |
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} |
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|
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public function pushProvider($providers) |
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{ |
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$providers['fluent_support'] = [ |
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'title' => __('Support Tickets by Fluent Support', 'fluent-crm'), |
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'name' => __('Fluent Support', 'fluent-crm') |
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]; |
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|
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return $providers; |
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} |
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|
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public function getSupportTickets($data, $subscriber) |
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{ |
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$supportPerson = Customer::where('email', $subscriber->email)->first(); |
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|
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if (!$supportPerson) { |
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return $data; |
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} |
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|
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$tickets = Ticket::where('customer_id', $supportPerson->id)->paginate(); |
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|
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$formattedTickets = []; |
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foreach ($tickets as $ticket) { |
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$ticketUrl = Helper::getPortalAdminBaseUrl() . 'tickets/' . $ticket->id . '/view'; |
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$actionHTML = '<a target="_blank" href="' . $ticketUrl . '">' . __('View Ticket', 'fluent-crm') . '</a>'; |
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$formattedTickets[] = [ |
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'id' => '#' . $ticket->id, |
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'title' => $ticket->title, |
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'status' => '<span class="el-tag">' . __($ticket->status, 'fluent-crm') . '</span>', |
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'Submitted at' => human_time_diff(strtotime($ticket->created_at), current_time('timestamp')) . __(' ago', 'fluent-crm'), |
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'action' => $actionHTML |
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]; |
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} |
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|
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return [ |
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'total' => $tickets->total, |
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'data' => $formattedTickets |
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]; |
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} |
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|
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public function maybeCreateContact($customer) |
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{ |
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$syncSettings = $this->getSyncSettings(); |
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if (!$syncSettings['enabled'] != 'yes') { |
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return false; |
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} |
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|
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$email = $customer->email; |
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|
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$subscriber = Subscriber::where('email', $email)->first(); |
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|
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$customerData = array_filter([ |
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'first_name' => $customer->first_name, |
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'last_name' => $customer->last_name, |
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'email' => $customer->email, |
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'address_line_1' => $customer->address_line_1, |
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'address_line_2' => $customer->address_line_2, |
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'postal_code' => $customer->zip, |
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'city' => $customer->city, |
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'state' => $customer->state, |
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'country' => $customer->country, |
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]); |
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|
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|
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if ($subscriber) { |
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unset($customerData['email']); |
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$subscriber->fill($customerData); |
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$subscriber->save(); |
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} else { |
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$customerData['status'] = $syncSettings['default_status']; |
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$subscriber = FluentCrmApi('contacts')->createOrUpdate($customerData); |
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|
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if (!$subscriber) { |
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return false; |
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} |
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|
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if ($customerData['status'] == 'pending' && $subscriber->status == 'pending') { |
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$subscriber->sendDoubleOptinEmail(); |
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} |
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} |
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|
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if ($syncSettings['assigned_list']) { |
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$subscriber->attachLists([$syncSettings['assigned_list']]); |
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} |
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|
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if ($syncSettings['assigned_tags']) { |
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$subscriber->attachTags($syncSettings['assigned_tags']); |
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} |
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|
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return true; |
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} |
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|
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private function getSyncSettings() |
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{ |
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$settings = Helper::getOption('_fluentcrm_intergration_settings'); |
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|
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$settingDefault = [ |
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'enabled' => 'no', |
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'default_status' => 'subscribed', |
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'assigned_list' => '', |
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'assigned_tags' => [] |
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]; |
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|
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if (!$settings) { |
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return $settingDefault; |
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} |
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|
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return wp_parse_args($settings, $settingDefault); |
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} |
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} |
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|
