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<?php |
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|
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namespace FluentSupport\App\Hooks\Handlers; |
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|
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use FluentSupport\App\Models\Agent; |
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use FluentSupport\App\Models\Ticket; |
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|
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class AsyncActionHandler |
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{ |
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public function resolveAgentAssigned($agentId, $ticketId, $assignerId, $previousAgentId = 0) |
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{ |
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$agent = Agent::find($agentId); |
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$ticket = Ticket::find($ticketId); |
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$assigner = Agent::find($assignerId); |
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|
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if ($agent && $ticket) { |
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do_action('fluent_support/agent_assigned_to_ticket', $agent, $ticket, $assigner ?: $agent, $previousAgentId); |
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} |
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} |
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} |
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