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<?php |
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|
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namespace FluentSupport\App\Models; |
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|
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use FluentSupport\App\Services\Helper; |
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use FluentSupport\Framework\Support\Arr; |
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|
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class Conversation extends Model |
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{ |
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protected $table = 'fs_conversations'; |
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|
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/** |
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* The attributes that are mass assignable. |
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* |
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* @var array |
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*/ |
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protected $fillable = [ |
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'ticket_id', |
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'person_id', |
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'message_id', |
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'conversation_type', |
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'content', |
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'source', |
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'is_important' |
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]; |
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|
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public static function boot() |
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{ |
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parent::boot(); |
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|
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static::creating(function ($model) { |
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if(empty($model->content_hash)) { |
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$model->content_hash = md5($model->content); |
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} |
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$model->created_at = current_time('mysql'); |
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$model->updated_at = current_time('mysql'); |
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}); |
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|
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static::deleting(function ($model) { |
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//Delete cc info |
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Meta::where('object_type', 'response')->where('object_id', $model->id)->delete(); |
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// Delete conversation-level attachments — files first, then DB records |
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$class = __NAMESPACE__ . '\Attachment'; |
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$attachments = $class::where('conversation_id', $model->id)->get(); |
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$class::purgeAttachments($attachments); |
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$class::where('conversation_id', $model->id)->delete(); |
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}); |
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} |
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|
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/** |
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* $searchable Columns in table to search |
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* @var array |
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*/ |
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protected $searchable = [ |
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'content' |
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]; |
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|
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/** |
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* Local scope to filter subscribers by search/query string |
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* @param ModelQueryBuilder $query |
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* @param string $search |
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* @return ModelQueryBuilder |
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*/ |
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public function scopeSearchBy($query, $search) |
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{ |
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if ($search) { |
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$fields = $this->searchable; |
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$query->where(function ($query) use ($fields, $search) { |
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$query->where(array_shift($fields), 'LIKE', "%$search%"); |
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|
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foreach ($fields as $field) { |
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$query->orWhere($field, 'LIKE', "$search%"); |
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} |
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}); |
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} |
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|
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return $query; |
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} |
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|
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/** |
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* Local scope to filter subscribers by search/query string |
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* @param ModelQueryBuilder $query |
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* @param string $type |
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* @return ModelQueryBuilder |
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*/ |
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public function scopeFilterByType($query, $type) |
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{ |
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$query->whereIn('conversation_type', $type); |
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|
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return $query; |
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} |
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|
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/** |
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* One2Many: Customer has to many Click Tickets |
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* @return Model Collection |
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*/ |
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public function ticket() |
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{ |
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$class = __NAMESPACE__ . '\Ticket'; |
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|
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return $this->belongsTo( |
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$class, 'ticket_id', 'id' |
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); |
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} |
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|
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/** |
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* One2Many: Customer has to many Click Tickets |
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* @return Model Collection |
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*/ |
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public function person() |
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{ |
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$class = __NAMESPACE__ . '\Person'; |
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|
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return $this->belongsTo( |
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$class, 'person_id', 'id' |
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); |
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} |
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|
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/** |
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* A Conversation belongs to a Customer. |
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* |
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* @return \FluentSupport\App\Models\Model |
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*/ |
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public function customer() |
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{ |
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return $this->person(); |
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} |
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|
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public function attachments() |
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{ |
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$class = __NAMESPACE__ . '\Attachment'; |
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return $this->hasMany($class, 'conversation_id', 'id'); |
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} |
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|
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/** |
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* One2One: Conversation has cc info |
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* @return Model Collection |
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*/ |
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public function ccinfo() |
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{ |
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$class = __NAMESPACE__ . '\Meta'; |
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|
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return $this->hasOne( |
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$class, 'object_id', 'id' |
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)->where('object_type', 'response')->where('key', 'settings'); |
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} |
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|
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|
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public function getSettingsValue($valueKey = false, $default = false) |
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{ |
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$exist = Meta::where('object_type', 'response') |
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->where('key', 'settings') |
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->where('object_id', $this->id) |
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->first(); |
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|
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if ($exist) { |
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$value = Helper::safeUnserialize($exist->value); |
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if ($valueKey) { |
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if (!is_array($value)) { |
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return $default; |
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} |
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return Arr::get($value, $valueKey, $default); |
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} |
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return $value; |
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} |
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|
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return $default; |
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} |
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|
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public function updateSettingsValue($valueKey, $value) |
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{ |
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$exist = Meta::where('object_type', 'response') |
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->where('key', 'settings') |
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->where('object_id', $this->id) |
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->first(); |
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|
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if ($exist) { |
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$existingValue = Helper::safeUnserialize($exist->value); |
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|
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if (!is_array($existingValue)) { |
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$existingValue = []; |
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} |
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|
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$existingValue[$valueKey] = $value; |
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|
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$exist->value = maybe_serialize($existingValue); |
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$exist->save(); |
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return $this; |
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} |
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|
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$settings = [ |
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'object_type' => 'response', |
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'key' => 'settings', |
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'object_id' => $this->id, |
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'value' => maybe_serialize([ |
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$valueKey => $value |
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]) |
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]; |
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|
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Meta::create($settings); |
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|
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return $this; |
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|
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} |
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|
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public static function deleteAll($ticketId){ |
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$conversations = Conversation::where('ticket_id', $ticketId)->get(); |
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foreach ($conversations as $conversation) { |
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$conversation->delete(); |
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} |
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} |
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|
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} |
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|
