supportcandy / includes / admin / support_agents / get_agent_setting.php

get_agent_setting.php in SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 2.3.1, at includes/admin/support_agents/get_agent_setting.php

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1	<?php
2	if ( ! defined( 'ABSPATH' ) ) {
3	exit; // Exit if accessed directly
4	}
5	global $current_user,$wpscfunction;
6
7	if (!($current_user->ID && $current_user->has_cap('wpsc_agent'))) {exit;}
8
9	$wpsc_agent_body = get_user_meta($current_user->ID,'wpsc_agent_signature',true);
10
11	$wpsc_appearance_modal_window = get_option('wpsc_modal_window');
12
13	$labels = $wpscfunction->get_ticket_filter_labels();
14	$rich_editing = $wpscfunction->rich_editing_status($current_user);
15	$directionality = $wpscfunction->check_rtl();
16
17	ob_start();
18	?>
19	<form id="wpsc_frm_agent_setting" method="post">
20	<div class="form-group">
21	<label class="label label-default" style="font-size:15px;"><?php _e('Signature','supportcandy') ?></label>
22	</div>
23	<?php if($rich_editing){?>
24	<div class="text-right">
25	<button id="visual" class="wpsc-switch-editor wpsc-switch-editor-active" type="button" onclick="wpsc_get_agent_signature_tinymce('wpsc_agent_signature','agent_signature');"><?php _e('Visual','supportcandy');?></button>
26	<button id="text" class="wpsc-switch-editor" type="button" onclick="wpsc_get_textarea('wpsc_agent_signature')"><?php _e('Text','supportcandy');?></button>
27	</div>
28	<?php } ?>
29	<div class="form-group">
30	<textarea class="form-control" name="wpsc_agent_signature" id="wpsc_agent_signature"><?php echo esc_textarea($wpsc_agent_body) ?></textarea>
31	</div>
32
33	<div class="form-group">
34	<label class="label label-default" style="font-size:15px;"><?php _e('Default Filter','supportcandy') ?></label>
35	</div>
36	<?php //setting to add agent's default filter ?>
37	<div class="form-group">
38	<select id="wpsc_agent_default_filter" class="form-control wpsc_drop_down" name="wpsc_agent_default_filter">
39	<?php
40	$blog_id = get_current_blog_id();
41	$default_filter = get_user_meta($current_user->ID,$blog_id.'_wpsc_user_default_filter',true);
42
43	$saved_filters = get_user_meta($current_user->ID, $blog_id.'_wpsc_filter',true);
44	$saved_filters = $saved_filters ? $saved_filters : array();
45	foreach ($labels as $key => $val) :
46	if($current_user->has_cap('wpsc_agent') && ($val['visibility']=='agent' \|\| $val['visibility']=='both')):
47	$selected = $key == $default_filter ? 'selected="selected"' : '';
48	?>
49	<option <?php echo esc_attr($selected)?> value="<?php echo esc_attr($key)?>"><?php echo esc_attr($val['label'])?></option>
50	<?php
51	endif;
52	endforeach;
53
54	foreach ($saved_filters as $ckey => $value):
55	if(is_numeric($default_filter) \|\| $default_filter == 0 && !is_string($default_filter) ){
56	$selected = $value['save_label'] == $saved_filters[$default_filter]['save_label'] ? 'selected="selected"' : '';
57	}
58	?>
59	<option <?php echo esc_attr($selected)?> value="<?php echo esc_attr($ckey)?>"><?php echo esc_attr($value['save_label'])?></option>
60	<?php
61	endforeach;
62	?>
63	</select>
64	</div>
65
66
67	<?php do_action('wpsc_get_agent_setting');?>
68
69	<input type="hidden" name="action" value="wpsc_support_agents" />
70	<input type="hidden" name="setting_action" value="set_agent_setting" />
71	<input type="hidden" name="_ajax_nonce" value="<?php echo wp_create_nonce('set_agent_setting')?>">
72	</form>
73
74	<script>
75	function wpsc_get_agent_signature_tinymce(selector,body_id){
76	jQuery('#visual_header').addClass('btn btn-primary visual_header');
77	jQuery('#text_header').removeClass('btn btn-primary text_header');
78	jQuery('#text_header').addClass('btn btn-default text_header');
79	jQuery('#text').removeClass('wpsc-switch-editor-active');
80	jQuery('#visual').addClass('wpsc-switch-editor-active');
81	tinymce.init({
82	selector:'#'+selector,
83	body_id: body_id,
84	menubar: false,
85	statusbar: false,
86	height : '200',
87	plugins: [
88	'lists link image directionality'
89	],
90	image_advtab: true,
91	toolbar: 'bold italic underline blockquote \| alignleft aligncenter alignright \| bullist numlist \| rtl \| link image',
92	branding: false,
93	autoresize_bottom_margin: 20,
94	browser_spellcheck : true,
95	relative_urls : false,
96	remove_script_host : false,
97	convert_urls : true,
98	setup: function (editor) {
99	}
100	});
101	}
102	function wpsc_get_textarea(selector){
103	jQuery('#visual_body').addClass('btn btn-default visual_body');
104	jQuery('#text_body').removeClass('btn btn-primary text_body');
105	tinymce.remove('#'+selector);
106	jQuery('#text').addClass('wpsc-switch-editor-active');
107	jQuery('#visual').removeClass('wpsc-switch-editor-active');
108	}
109
110	tinymce.remove();
111	tinymce.init({
112	selector:'#wpsc_agent_signature',
113	body_id: 'agent_signature',
114	directionality : '<?php echo esc_attr($directionality); ?>',
115	menubar: false,
116	height : '200',
117	plugins: [
118	'lists link image directionality'
119	],
120	image_advtab: true,
121	toolbar: 'bold italic underline blockquote \| alignleft aligncenter alignright \| bullist numlist \| rtl \| link image',
122	branding: false,
123	autoresize_bottom_margin: 20,
124	browser_spellcheck : true,
125	relative_urls : false,
126	remove_script_host : false,
127	convert_urls : true,
128	setup: function (editor) {
129	}
130	});
131	</script>
132
133	<?php
134	$body = ob_get_clean();
135
136	ob_start();
137	?>
138	<button type="button" class="btn wpsc_popup_close" style="background-color:<?php echo esc_attr($wpsc_appearance_modal_window['wpsc_close_button_bg_color'])?> !important;color:<?php echo esc_attr($wpsc_appearance_modal_window['wpsc_close_button_text_color'])?> !important;" onclick="wpsc_modal_close();"><?php _e('Close','supportcandy');?></button>
139	<button type="button" class="btn wpsc_popup_action" style="background-color:<?php echo esc_attr($wpsc_appearance_modal_window['wpsc_action_button_bg_color'])?> !important;color:<?php echo esc_attr($wpsc_appearance_modal_window['wpsc_action_button_text_color'])?> !important;" onclick="wpsc_set_agent_setting();"><?php _e('Save Settings','supportcandy');?></button>
140	<?php
141	$footer = ob_get_clean();
142
143	$output = array(
144	'body' => $body,
145	'footer' => $footer
146	);
147
148	wp_send_json($output);