supportcandy / includes / admin / support_agents / get_support_agents.php

get_support_agents.php in SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 2.3.1, at includes/admin/support_agents/get_support_agents.php

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1	<?php
2	if ( ! defined( 'ABSPATH' ) ) {
3	exit; // Exit if accessed directly
4	}
5
6	global $current_user, $wpdb;
7	if (!($current_user->ID && $current_user->has_cap('manage_options'))) {
8	exit;
9	}
10
11	$agents = get_terms([
12	'taxonomy' => 'wpsc_agents',
13	'hide_empty' => false,
14	'meta_query' => array(
15	array(
16	'key' => 'agentgroup',
17	'value' => '0',
18	'compare' => '='
19	)
20	)
21	]);
22
23	$agent_role = get_option('wpsc_agent_role');
24
25	?>
26	<h4>
27	<?php _e('Support Agents','supportcandy');?>
28	<button style="margin-left:10px;" class="btn btn-success btn-sm" id="wpsc_add_new_support_agent_btn" onclick="wpsc_get_add_support_agent();"><?php _e('+Add New','supportcandy');?></button>
29	</h4>
30
31	<div class="wpsc_padding_space"></div>
32
33	<table class="table table-striped table-hover">
34	<tr>
35	<th><?php _e('Agent Name','supportcandy')?></th>
36	<th><?php _e('Email','supportcandy')?></th>
37	<th><?php _e('Role','supportcandy')?></th>
38	<th><?php _e('Actions','supportcandy')?></th>
39	</tr>
40	<?php foreach ( $agents as $agent ) :
41	$agent_name = get_term_meta( $agent->term_id, 'label', true);
42	$role_id = get_term_meta( $agent->term_id, 'role', true);
43	$email = get_term_meta( $agent->term_id, 'email', true);
44	?>
45	<tr>
46	<td><?php echo esc_attr($agent_name)?></td>
47	<td><?php echo esc_attr($email);?></td>
48	<td><?php echo esc_attr($agent_role[$role_id]['label'])?></td>
49	<td>
50	<div class="wpsc_flex">
51	<div onclick="wpsc_get_edit_support_agent(<?php echo esc_attr($agent->term_id);?>);" style="cursor:pointer;"><i class="fa fa-edit"></i></div>
52	<div onclick="wpsc_delete_support_agent(<?php echo esc_attr($agent->term_id);?>);" style="cursor:pointer; padding-left: 10px;"><i class="fa fa-trash"></i></div>
53	<?php do_action('wpsc_support_agent_add_action', $agent); ?>
54	</div>
55	</td>
56	</tr>
57	<?php endforeach;?>
58	</table>
59
60	<script>
61
62	function wpsc_get_add_support_agent(){
63	wpsc_modal_open(wpsc_admin.add_new_agent);
64	var data = {
65	action: 'wpsc_support_agents',
66	setting_action : 'get_add_support_agent'
67	};
68	jQuery.post(wpsc_admin.ajax_url, data, function(response) {
69	jQuery('#wpsc_popup_body').html(response.body);
70	jQuery('#wpsc_popup_footer').html(response.footer);
71	jQuery('#wpsc_cat_name').focus();
72	});
73	}
74
75	function wpsc_set_add_support_agent(){
76	var agent_name = jQuery('#wpsc_agent_name').val().trim();
77	if (agent_name.length == 0) {
78	jQuery('#wpsc_agent_name').val('').focus();
79	return;
80	}
81	var agent_id = jQuery('#wpsc_agent_id').val().trim();
82	if (!agent_id) {
83	jQuery('#wpsc_agent_name').focus();
84	return;
85	}
86	var agent_role = jQuery('#wpsc_agent_role').val();
87
88	jQuery('.wpsc_popup_action').text('<?php _e('Please wait ...','supportcandy')?>');
89	jQuery('.wpsc_popup_action, #wpsc_popup_body input').attr("disabled", "disabled");
90	var data = {
91	action: 'wpsc_support_agents',
92	setting_action : 'set_add_support_agent',
93	agent_name : agent_name,
94	agent_id : agent_id,
95	agent_role : agent_role,
96	_ajax_nonce: '<?php echo wp_create_nonce('set_add_support_agent')?>'
97	};
98	jQuery.post(wpsc_admin.ajax_url, data, function(response_str) {
99	wpsc_modal_close();
100	var response = JSON.parse(response_str);
101	if (response.sucess_status=='1') {
102	jQuery('#wpsc_alert_success .wpsc_alert_text').text(response.messege);
103	jQuery('#wpsc_alert_success').slideDown('fast',function(){});
104	setTimeout(function(){ jQuery('#wpsc_alert_success').slideUp('fast',function(){}); }, 3000);
105	wpsc_get_support_agents();
106	} else {
107	jQuery('#wpsc_alert_error .wpsc_alert_text').text(response.messege);
108	jQuery('#wpsc_alert_error').slideDown('fast',function(){});
109	setTimeout(function(){ jQuery('#wpsc_alert_error').slideUp('fast',function(){}); }, 3000);
110	}
111	});
112	}
113
114	function wpsc_get_edit_support_agent(agent_id){
115	wpsc_modal_open(wpsc_admin.edit_agent);
116	var data = {
117	action: 'wpsc_support_agents',
118	setting_action : 'get_edit_support_agent',
119	agent_id : agent_id
120	};
121	jQuery.post(wpsc_admin.ajax_url, data, function(response) {
122	jQuery('#wpsc_popup_body').html(response.body);
123	jQuery('#wpsc_popup_footer').html(response.footer);
124	jQuery('#wpsc_cat_name').focus();
125	});
126	}
127
128	function wpsc_set_edit_support_agent(agent_id){
129	var agent_role = jQuery('#wpsc_agent_role').val();
130	jQuery('.wpsc_popup_action').text('<?php _e('Please wait ...','supportcandy')?>');
131	jQuery('.wpsc_popup_action, #wpsc_popup_body input').attr("disabled", "disabled");
132	var data = {
133	action: 'wpsc_support_agents',
134	setting_action : 'set_edit_support_agent',
135	agent_id : agent_id,
136	agent_role : agent_role,
137	_ajax_nonce: '<?php echo wp_create_nonce('set_edit_support_agent')?>'
138	};
139	jQuery.post(wpsc_admin.ajax_url, data, function(response_str) {
140	wpsc_modal_close();
141	wpsc_get_support_agents();
142	});
143	}
144
145	function wpsc_delete_support_agent(agent_id){
146
147	var flag = confirm(wpsc_admin.are_you_sure);
148	if (flag) {
149	var data = {
150	action: 'wpsc_support_agents',
151	setting_action : 'delete_support_agent',
152	agent_id : agent_id,
153	_ajax_nonce: '<?php echo wp_create_nonce('delete_support_agent')?>'
154	};
155	jQuery.post(wpsc_admin.ajax_url, data, function(response_str) {
156	var response = JSON.parse(response_str);
157	if (response.sucess_status=='1') {
158	jQuery('#wpsc_alert_success .wpsc_alert_text').text(response.messege);
159	jQuery('#wpsc_alert_success').slideDown('fast',function(){});
160	setTimeout(function(){ jQuery('#wpsc_alert_success').slideUp('fast',function(){}); }, 3000);
161	wpsc_get_support_agents();
162	} else {
163	jQuery('#wpsc_alert_error .wpsc_alert_text').text(response.messege);
164	jQuery('#wpsc_alert_error').slideDown('fast',function(){});
165	setTimeout(function(){ jQuery('#wpsc_alert_error').slideUp('fast',function(){}); }, 3000);
166	}
167	});
168	}
169	}
170
171	<?php do_action( "wpsc_add_extra_script_support_agent" ); ?>
172	</script>
173