supportcandy / includes / admin / tickets / create_ticket / class-ticket-form-field-format.php

class-ticket-form-field-format.php in SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 2.3.1, at includes/admin/tickets/create_ticket/class-ticket-form-field-format.php

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1	<?php
2	if ( ! defined( 'ABSPATH' ) ) {
3	exit; // Exit if accessed directly
4	}
5
6	if ( ! class_exists( 'WPSC_Ticket_Form_Field' ) ) :
7
8	class WPSC_Ticket_Form_Field {
9
10	var $slug;
11	var $type;
12	var $label;
13	var $extra_info;
14	var $status;
15	var $options;
16	var $required;
17	var $width;
18	var $col_class;
19	var $visibility;
20	var $visibility_conditions;
21	var $limit;
22	var $placeholder;
23	var $html_content;
24	var $wpsc_appearance_create_ticket;
25
26	function __construct(){
27	$this->wpsc_appearance_create_ticket = get_option('wpsc_create_ticket');
28	$this->label = get_option('wpsc_custom_fields_localize');
29	$this->extra_info = get_option('wpsc_custom_fields_extra_info');
30	}
31
32	function print_field($field){
33
34	$this->slug = $field->slug;
35	$this->type = get_term_meta( $field->term_id, 'wpsc_tf_type', true);
36	$this->placeholder = get_term_meta($field->term_id,'wpsc_tf_placeholder_text',true);
37	$this->status = get_term_meta( $field->term_id, 'wpsc_tf_status', true);
38	$this->options = get_term_meta( $field->term_id, 'wpsc_tf_options', true);
39	$this->required = get_term_meta( $field->term_id, 'wpsc_tf_required', true);
40	$this->width = get_term_meta( $field->term_id, 'wpsc_tf_width', true);
41	$this->visibility = get_term_meta( $field->term_id, 'wpsc_tf_visibility', true);
42	$this->visibility_conditions = is_array($this->visibility) && $this->visibility ? implode(';;', $this->visibility) : '';
43	$this->visibility_conditions = str_replace('"','"',$this->visibility_conditions);
44	$this->limit = get_term_meta($field->term_id,'wpsc_tf_limit',true);
45	$this->limit = $this->limit ? $this->limit:"0";
46	$this->html_content = get_term_meta($field->term_id ,'wpsc_html_content',true);
47
48	switch ($this->width) {
49	case '1/3':
50	$this->col_class = 'col-sm-4';
51	break;
52
53	case '1/2':
54	$this->col_class = 'col-sm-6';
55	break;
56
57	case '1':
58	$this->col_class = 'col-sm-12';
59	break;
60	}
61
62	if ($this->type=='0') {
63	switch ($field->slug) {
64
65	case 'customer_name':
66	$this->print_customer_name($field);
67	break;
68
69	case 'customer_email':
70	$this->print_customer_email($field);
71	break;
72
73	case 'ticket_subject':
74	if ($this->status == '1') {
75	$this->print_ticket_subject($field);
76	}
77	break;
78
79	case 'ticket_description':
80	if ($this->status == '1') {
81	$this->print_ticket_description($field);
82	}
83	break;
84
85	case 'ticket_category':
86	if ($this->status == '1') {
87	$this->print_ticket_category($field);
88	}
89	break;
90
91	case 'ticket_priority':
92	if ($this->status == '1') {
93	$this->print_ticket_priority($field);
94	}
95	break;
96
97	default:
98	do_action('wpsc_print_default_form_field', $field, $this);
99	break;
100	}
101
102	} else {
103
104	switch ($this->type) {
105
106	case '1':
107	$this->print_text_field($field);
108	break;
109
110	case '2':
111	$this->print_drop_down($field);
112	break;
113
114	case '3':
115	$this->print_checkbox($field);
116	break;
117
118	case '4':
119	$this->print_radio_btn($field);
120	break;
121
122	case '5':
123	$this->print_textarea($field);
124	break;
125
126	case '6':
127	$this->print_date($field);
128	break;
129
130	case '7':
131	$this->print_url($field);
132	break;
133
134	case '8':
135	$this->print_email($field);
136	break;
137
138	case '9':
139	$this->print_numberonly($field);
140	break;
141
142	case '10':
143	$this->print_file_attachment($field);
144	break;
145
146	case '18':
147	$this->print_date_time($field);
148	break;
149
150	case '21':
151	$this->print_time($field);
152	break;
153
154
155	case '22' :
156	$this->print_html($field);
157	break;
158
159	default:
160	do_action('wpsc_print_custom_form_field', $field, $this);
161	break;
162	}
163
164	}
165
166	}
167
168	function print_text_field($field){
169	$extra_info_css = 'color:'.$this->wpsc_appearance_create_ticket['wpsc_extra_info_text_color'].' !important;';
170	$value = apply_filters('wpsc_custom_text_default_value', '', $field);
171	$visibility = $this->visibility ? 'hidden':'visible';
172	?>
173	<div data-fieldtype="text" data-visibility="<?php echo esc_attr($this->visibility_conditions)?>" class="<?php echo esc_attr($this->col_class)?> <?php echo esc_attr($visibility)?> <?php echo esc_attr($this->required)? 'wpsc_required':''?> form-group wpsc_form_field <?php echo 'field_'. esc_attr($field->term_id)?>">
174	<label class="wpsc_ct_field_label" for="<?php echo esc_attr($this->slug);?>">
175	<?php echo esc_attr($this->label['custom_fields_'.$field->term_id]);?> <?php echo esc_attr($this->required)? '<span style="color:red;">*</span>':'';?>
176	</label>
177	<?php if($this->extra_info['custom_fields_extra_info_'.$field->term_id]){?><p class="help-block" style="<?php echo esc_attr($extra_info_css)?>"><?php echo esc_attr($this->extra_info['custom_fields_extra_info_'.$field->term_id]);?></p><?php }?>
178	<input type="text" id="<?php echo esc_attr($this->slug);?>" class="form-control wpsc_date" placeholder="<?php echo esc_attr($this->placeholder); ?>" name="<?php echo esc_attr($this->slug);?>" autocomplete="off" value="<?php echo esc_attr($value)?>" onkeypress="wpsc_text_limit(event,this,<?php echo esc_attr($this->limit) ?>);">
179	</div>
180	<?php
181	}
182
183	function print_drop_down($field){
184	$extra_info_css = 'color:'.$this->wpsc_appearance_create_ticket['wpsc_extra_info_text_color'].' !important;';
185	$selected_value = apply_filters('wpsc_custom_dropdown_default_value', '', $field);
186	$visibility = $this->visibility ? 'hidden':'visible';
187	?>
188	<div data-fieldtype="dropdown" data-visibility="<?php echo esc_attr($this->visibility_conditions)?>" class="<?php echo esc_attr($this->col_class)?> <?php echo esc_attr($visibility)?> <?php echo esc_attr($this->required)? 'wpsc_required':''?> form-group wpsc_form_field <?php echo 'field_'. esc_attr($field->term_id)?>">
189	<label class="wpsc_ct_field_label" for="<?php echo esc_attr($this->slug);?>">
190	<?php echo esc_attr($this->label['custom_fields_'.$field->term_id]);?> <?php echo esc_attr($this->required)? '<span style="color:red;">*</span>':'';?>
191	</label>
192	<?php
193	if($this->extra_info['custom_fields_extra_info_'.$field->term_id]){?><p class="help-block" style="<?php echo esc_attr($extra_info_css)?>"><?php echo esc_attr($this->extra_info['custom_fields_extra_info_'.$field->term_id]);?></p><?php }?>
194	<select id="<?php echo esc_attr($this->slug);?>" class="form-control wpsc_drop_down" name="<?php echo esc_attr($this->slug);?>" >
195	<option value=""></option>
196	<?php
197	foreach ( $this->options as $key => $value ) :
198	$selected = $selected_value == $value ? 'selected="selected"' : '' ;
199	echo '<option '.esc_attr($selected). 'value="'.esc_attr($value).'">'.esc_attr($value).'</option>';
200	endforeach;
201	?>
202	</select>
203	</div>
204	<?php
205	}
206
207	function print_checkbox($field){
208	$extra_info_css = 'color:'.$this->wpsc_appearance_create_ticket['wpsc_extra_info_text_color'].' !important;';
209	$default_value = apply_filters('wpsc_custom_checkbox_default_value', [], $field);
210	$visibility = $this->visibility ? 'hidden':'visible';
211	?>
212	<div data-fieldtype="checkbox" data-visibility="<?php echo esc_attr($this->visibility_conditions)?>" class="<?php echo esc_attr($this->col_class)?> <?php echo esc_attr($visibility)?> <?php echo esc_attr($this->required)? 'wpsc_required':''?> form-group wpsc_form_field <?php echo 'field_'. esc_attr($field->term_id)?>">
213	<label class="wpsc_ct_field_label" for="<?php echo esc_attr($this->slug);?>">
214	<?php echo esc_attr($this->label['custom_fields_'.$field->term_id]);?> <?php echo esc_attr($this->required)? '<span style="color:red;">*</span>':'';?>
215	</label>
216	<?php if($this->extra_info['custom_fields_extra_info_'.$field->term_id]){?><p class="help-block" style="<?php echo esc_attr($extra_info_css)?>"><?php echo esc_attr($this->extra_info['custom_fields_extra_info_'.$field->term_id]);?></p><?php }?>
217	<?php
218	foreach ( $this->options as $key => $value ) :
219	$checked = in_array($value, $default_value) ? 'checked' : '';
220	?>
221	<div class="row">
222	<div class="col-sm-12" style="margin-bottom:10px; display:flex;">
223	<div style="width:25px;"><input type="checkbox" <?php echo esc_attr($checked)?> class="wpsc_checkbox" name="<?php echo esc_attr($this->slug)?>[]" value="<?php echo esc_attr($value)?>"></div>
224	<div style="padding-top:3px;"><?php echo esc_attr($value)?></div>
225	</div>
226	</div>
227	<?php
228	endforeach;
229	?>
230	</div>
231	<?php
232	}
233
234	function print_radio_btn($field){
235	$selected_value = apply_filters('wpsc_custom_radio_default_value', '', $field);
236	$extra_info_css = 'color:'.$this->wpsc_appearance_create_ticket['wpsc_extra_info_text_color'].' !important;';
237	$visibility = $this->visibility ? 'hidden':'visible';
238	?>
239	<div data-fieldtype="radio" data-visibility="<?php echo esc_attr($this->visibility_conditions)?>" class="<?php echo esc_attr($this->col_class)?> <?php echo esc_attr($visibility)?> <?php echo esc_attr($this->required)? 'wpsc_required':''?> form-group wpsc_form_field <?php echo 'field_'. esc_attr($field->term_id)?>">
240	<label class="wpsc_ct_field_label" for="<?php echo esc_attr($this->slug);?>">
241	<?php echo esc_attr($this->label['custom_fields_'.$field->term_id]);?> <?php echo esc_attr($this->required)? '<span style="color:red;">*</span>':'';?>
242	</label>
243	<?php if($this->extra_info['custom_fields_extra_info_'.$field->term_id]){?><p class="help-block" style="<?php echo esc_attr($extra_info_css)?>"><?php echo esc_attr($this->extra_info['custom_fields_extra_info_'.$field->term_id]);?></p><?php }?>
244	<?php
245	foreach ( $this->options as $key => $value ) :
246	$selected = $selected_value == $value ? 'checked="checked"' : '' ;
247	?>
248	<div class="row">
249	<div class="col-sm-12" style="margin-bottom:10px; display:flex;">
250	<div style="width:25px;"><input type="radio" <?php echo esc_attr($selected) ?> class="wpsc_radio_btn" name="<?php echo esc_attr($this->slug)?>" value="<?php echo esc_attr($value)?>"></div>
251	<div style="padding-top:3px;"><?php echo esc_attr($value)?></div>
252	</div>
253	</div>
254	<?php
255	endforeach;
256	?>
257	</div>
258	<?php
259	}
260
261	function print_textarea($field){
262	$extra_info_css = 'color:'.$this->wpsc_appearance_create_ticket['wpsc_extra_info_text_color'].' !important;';
263	$value = apply_filters('wpsc_custom_textarea_default_value', '', $field);
264	$visibility = $this->visibility ? 'hidden':'visible';
265	?>
266	<div data-fieldtype="textarea" data-visibility="<?php echo esc_attr($this->visibility_conditions)?>" class="<?php echo esc_attr($this->col_class)?> <?php echo esc_attr($visibility)?> <?php echo esc_attr($this->required)? 'wpsc_required':''?> form-group wpsc_form_field <?php echo 'field_'. esc_attr($field->term_id)?>">
267	<label class="wpsc_ct_field_label" for="<?php echo esc_attr($this->slug);?>">
268	<?php echo esc_attr($this->label['custom_fields_'.$field->term_id]);?> <?php echo esc_attr($this->required)? '<span style="color:red;">*</span>':'';?>
269	</label>
270	<?php if($this->extra_info['custom_fields_extra_info_'.$field->term_id]){?><p class="help-block" style="<?php echo esc_attr($extra_info_css)?>"><?php echo esc_attr($this->extra_info['custom_fields_extra_info_'.$field->term_id]);?></p><?php }?>
271	<textarea id="<?php echo esc_attr($this->slug);?>" placeholder="<?php echo esc_attr($this->placeholder);?>" class="wpsc_textarea" name="<?php echo esc_attr($this->slug);?>" onkeypress="wpsc_text_limit(event,this,<?php echo esc_attr($this->limit) ?>);"><?php echo esc_textarea($value)?></textarea>
272	</div>
273	<?php
274	}
275
276	function print_date($field){
277	global $wpscfunction;
278	$extra_info_css = 'color:'.$this->wpsc_appearance_create_ticket['wpsc_extra_info_text_color'].' !important;';
279	$value = apply_filters('wpsc_custom_date_default_value', '', $field);
280	$value = $wpscfunction->datetimeToCalenderFormat($value);
281	$date_range = get_term_meta($field->term_id, 'wpsc_date_range',true);
282	$visibility = $this->visibility ? 'hidden':'visible';
283	?>
284	<div data-fieldtype="date" data-visibility="<?php echo esc_attr($this->visibility_conditions)?>" class="<?php echo esc_attr($this->col_class)?> <?php echo esc_attr($visibility)?> <?php echo esc_attr($this->required)? 'wpsc_required':''?> form-group wpsc_form_field <?php echo 'field_'. esc_attr($field->term_id)?>">
285	<label class="wpsc_ct_field_label" for="<?php echo esc_attr($this->slug);?>">
286	<?php echo esc_attr($this->label['custom_fields_'.$field->term_id]);?> <?php echo esc_attr($this->required)? '<span style="color:red;">*</span>':'';?>
287	</label>
288	<?php if($this->extra_info['custom_fields_extra_info_'.$field->term_id]){?><p class="help-block" style="<?php echo esc_attr($extra_info_css)?>"><?php echo esc_attr($this->extra_info['custom_fields_extra_info_'.$field->term_id]);?></p><?php }?>
289	<input type="text" id="<?php echo esc_attr($this->slug);?>" class="form-control wpsc_date" name="<?php echo esc_attr($this->slug);?>" autocomplete="off" value="<?php echo esc_attr($value)?>" placeholder="<?php echo esc_attr($this->placeholder);?>" onkeypress='return false' >
290	</div>
291	<script>
292	jQuery( "#<?php echo esc_attr($this->slug)?>" ).datepicker({
293	dateFormat : '<?php echo esc_attr(get_option('wpsc_calender_date_format'))?>',
294	showAnim : 'slideDown',
295	changeMonth: true,
296	changeYear: true,
297	yearRange: "-100:+100",<?php
298	if($date_range == 'future'){?>
299	minDate: 0,<?php
300	}elseif($date_range == 'past'){?>
301	maxDate: 0,<?php
302	}elseif($date_range == 'range'){
303	$from = get_term_meta($field->term_id, 'date_range_from', true);
304	$to = get_term_meta($field->term_id, 'date_range_to', true);?>
305	minDate:'<?php echo esc_attr($from)?>',
306	maxDate:'<?php echo esc_attr($to)?>'<?php
307	}?>
308	});
309	</script>
310
311	<?php
312	}
313
314	function print_url($field){
315	$extra_info_css = 'color:'.$this->wpsc_appearance_create_ticket['wpsc_extra_info_text_color'].' !important;';
316	$value = apply_filters('wpsc_custom_url_default_value', '', $field);
317	$visibility = $this->visibility ? 'hidden':'visible';
318	?>
319	<div data-fieldtype="url" data-visibility="<?php echo esc_attr($this->visibility_conditions)?>" class="<?php echo esc_attr($this->col_class)?> <?php echo esc_attr($visibility)?> <?php echo esc_attr($this->required)? 'wpsc_required':''?> form-group wpsc_form_field <?php echo 'field_'. esc_attr($field->term_id)?>">
320	<label class="wpsc_ct_field_label" for="<?php echo esc_attr($this->slug);?>">
321	<?php echo esc_attr($this->label['custom_fields_'.$field->term_id]);?> <?php echo esc_attr($this->required)? '<span style="color:red;">*</span>':'';?>
322	</label>
323	<?php if($this->extra_info['custom_fields_extra_info_'.$field->term_id]){?><p class="help-block" style="<?php echo esc_attr($extra_info_css)?>"><?php echo esc_attr($this->extra_info['custom_fields_extra_info_'.$field->term_id]);?></p><?php }?>
324	<input type="text" id="<?php echo esc_attr($this->slug);?>" class="form-control wpsc_url" placeholder="<?php echo esc_attr($this->placeholder);?>" name="<?php echo esc_attr($this->slug);?>" autocomplete="off" value="<?php echo esc_attr($value)?>" onkeypress="wpsc_text_limit(event,this,<?php echo esc_attr($this->limit) ?>);">
325	</div>
326	<?php
327	}
328
329	function print_email($field){
330	$extra_info_css = 'color:'.$this->wpsc_appearance_create_ticket['wpsc_extra_info_text_color'].' !important;';
331	$value = apply_filters('wpsc_custom_email_default_value', '', $field);
332	$visibility = $this->visibility ? 'hidden':'visible';
333	?>
334	<div data-fieldtype="email" data-visibility="<?php echo esc_attr($this->visibility_conditions)?>" class="<?php echo esc_attr($this->col_class)?> <?php echo esc_attr($visibility)?> <?php echo esc_attr($this->required)? 'wpsc_required':''?> form-group wpsc_form_field <?php echo 'field_'. esc_attr($field->term_id)?>">
335	<label class="wpsc_ct_field_label" for="<?php echo esc_attr($this->slug);?>">
336	<?php echo esc_attr($this->label['custom_fields_'.$field->term_id]);?> <?php echo esc_attr($this->required)? '<span style="color:red;">*</span>':'';?>
337	</label>
338	<?php if($this->extra_info['custom_fields_extra_info_'.$field->term_id]){?><p class="help-block" style="<?php echo esc_attr($extra_info_css)?>"><?php echo esc_attr($this->extra_info['custom_fields_extra_info_'.$field->term_id]);?></p><?php }?>
339	<input type="text" id="<?php echo esc_attr($this->slug);?>" class="form-control wpsc_email" placeholder="<?php echo esc_attr($this->placeholder);?>" name="<?php echo esc_attr($this->slug);?>" autocomplete="off" value="<?php echo esc_attr($value); ?>" onkeypress="wpsc_text_limit(event,this,<?php echo esc_attr($this->limit) ?>);">
340	</div>
341	<?php
342	}
343
344	function print_numberonly($field){
345	$extra_info_css = 'color:'.$this->wpsc_appearance_create_ticket['wpsc_extra_info_text_color'].' !important;';
346	$value = apply_filters('wpsc_custom_number_default_value', '', $field);
347	$visibility = $this->visibility ? 'hidden':'visible';
348	?>
349	<div data-fieldtype="number" data-visibility="<?php echo esc_attr($this->visibility_conditions)?>" class="<?php echo esc_attr($this->col_class)?> <?php echo esc_attr($visibility)?> <?php echo esc_attr($this->required)? 'wpsc_required':''?> form-group wpsc_form_field <?php echo 'field_'. esc_attr($field->term_id)?>">
350	<label class="wpsc_ct_field_label" for="<?php echo esc_attr($this->slug);?>">
351	<?php echo esc_attr($this->label['custom_fields_'.$field->term_id]);?> <?php echo esc_attr($this->required)? '<span style="color:red;">*</span>':'';?>
352	</label>
353	<?php if($this->extra_info['custom_fields_extra_info_'.$field->term_id]){?><p class="help-block" style="<?php echo esc_attr($extra_info_css)?>"><?php echo esc_attr($this->extra_info['custom_fields_extra_info_'.$field->term_id]);?></p><?php }?>
354	<input type="number" id="<?php echo esc_attr($this->slug);?>" class="form-control wpsc_numberonly" placeholder="<?php echo esc_attr($this->placeholder);?>" name="<?php echo esc_attr($this->slug);?>" autocomplete="off" value="<?php echo esc_attr($value)?>" onkeypress="wpsc_text_limit(event,this,<?php echo esc_attr($this->limit) ?>);" >
355	</div>
356	<?php
357	}
358
359	function print_customer_name($field){
360	global $current_user;
361	$extra_info_css = 'color:'.$this->wpsc_appearance_create_ticket['wpsc_extra_info_text_color'].' !important;';
362	$readonly = '';
363	if(!$current_user->has_cap('wpsc_agent') && is_user_logged_in()){
364	$readonly = 'readonly';
365	}
366	$readonly = apply_filters('wpsc_customer_name_readonly',$readonly);
367	$visibility = $this->visibility ? 'hidden':'visible';
368	?>
369	<div data-fieldtype="text" data-visibility="<?php echo esc_attr($this->visibility_conditions)?>" class="<?php echo esc_attr($this->col_class)?> <?php echo esc_attr($visibility)?> <?php echo esc_attr($this->required)? 'wpsc_required':''?> form-group wpsc_form_field <?php echo 'field_'. esc_attr($field->term_id)?>">
370	<label class="wpsc_ct_field_label" for="<?php echo esc_attr($this->slug);?>">
371	<?php echo esc_attr($this->label['custom_fields_'.$field->term_id]);?> <?php echo esc_attr($this->required)? '<span style="color:red;">*</span>':'';?>
372	</label>
373	<?php if($this->extra_info['custom_fields_extra_info_'.$field->term_id]){?><p class="help-block" style="<?php echo esc_attr($extra_info_css)?>"><?php echo esc_attr($this->extra_info['custom_fields_extra_info_'.$field->term_id]);?></p><?php }?>
374	<input type="text" id="<?php echo esc_attr($this->slug);?>" class="form-control wpsc_customer_name" placeholder="<?php echo esc_attr($this->placeholder); ?>" name="<?php echo esc_attr($this->slug);?>" autocomplete="off" value="<?php echo is_user_logged_in() ? esc_attr($current_user->display_name) :'' ?>" <?php echo esc_attr($readonly) ?> onkeypress="wpsc_text_limit(event,this,<?php echo esc_attr($this->limit) ?>);">
375	</div>
376	<?php
377	}
378
379	function print_customer_email($field){
380	global $current_user;
381	$extra_info_css = 'color:'.$this->wpsc_appearance_create_ticket['wpsc_extra_info_text_color'].' !important;';
382	$readonly = '';
383	if(!$current_user->has_cap('wpsc_agent') && is_user_logged_in()){
384	$readonly = 'readonly';
385	}
386	$readonly = apply_filters('wpsc_customer_email_readonly', $readonly);
387	$visibility = $this->visibility ? 'hidden':'visible';
388	?>
389	<div data-fieldtype="email" data-visibility="<?php echo esc_attr($this->visibility_conditions)?>" class="<?php echo esc_attr($this->col_class)?> <?php echo esc_attr($visibility)?> <?php echo esc_attr($this->required)? 'wpsc_required':''?> form-group wpsc_form_field <?php echo 'field_'. esc_attr($field->term_id)?>">
390	<label class="wpsc_ct_field_label" for="<?php echo esc_attr($this->slug);?>">
391	<?php echo esc_attr($this->label['custom_fields_'.$field->term_id]);?> <?php echo esc_attr($this->required)? '<span style="color:red;">*</span>':'';?>
392	</label>
393	<?php if($this->extra_info['custom_fields_extra_info_'.$field->term_id]){?><p class="help-block" style="<?php echo esc_attr($extra_info_css)?>" ><?php echo esc_attr($this->extra_info['custom_fields_extra_info_'.$field->term_id]);?></p><?php }?>
394	<input type="text" id="<?php echo esc_attr($this->slug);?>" class="form-control wpsc_email" placeholder= "<?php echo esc_attr($this->placeholder);?>" name="<?php echo esc_attr($this->slug);?>" autocomplete="off" value="<?php echo is_user_logged_in() ? esc_attr($current_user->user_email) :'' ?>"
395	<?php echo esc_attr($readonly) ?> onkeypress="wpsc_text_limit(event,this,<?php echo esc_attr($this->limit) ?>);">
396	</div>
397	<?php
398	}
399
400	function print_ticket_subject($field){
401	$extra_info_css = 'color:'.$this->wpsc_appearance_create_ticket['wpsc_extra_info_text_color'].' !important;';
402	$visibility = $this->visibility ? 'hidden':'visible';
403	?>
404	<div data-fieldtype="text" data-visibility="<?php echo esc_attr($this->visibility_conditions)?>" class="<?php echo esc_attr($this->col_class)?> <?php echo esc_attr($visibility)?> <?php echo esc_attr($this->required)? 'wpsc_required':''?> form-group wpsc_form_field <?php echo 'field_'. esc_attr($field->term_id)?>">
405	<label class="wpsc_ct_field_label" for="<?php echo esc_attr($this->slug);?>">
406	<?php echo esc_attr($this->label['custom_fields_'.$field->term_id]);?> <?php echo esc_attr($this->required)? '<span style="color:red;">*</span>':'';?>
407	</label>
408	<?php if($this->extra_info['custom_fields_extra_info_'.$field->term_id]){?><p class="help-block" style="<?php echo esc_attr($extra_info_css)?>" ><?php echo esc_attr($this->extra_info['custom_fields_extra_info_'.$field->term_id]);?></p><?php }?>
409	<input type="text" id="<?php echo esc_attr($this->slug);?>" class="form-control wpsc_subject" placeholder="<?php echo esc_attr($this->placeholder); ?>" name="<?php echo esc_attr($this->slug);?>" autocomplete="off" value="" onkeypress="wpsc_text_limit(event,this,<?php echo esc_attr($this->limit) ?>);">
410
411	</div>
412	<?php
413	}
414
415	function print_file_attachment($field){
416	$extra_info_css = 'color:'.$this->wpsc_appearance_create_ticket['wpsc_extra_info_text_color'].' !important;';
417	$visibility = $this->visibility ? 'hidden':'visible';
418	?>
419	<div data-fieldtype="file_attachment" data-visibility="<?php echo esc_attr($this->visibility_conditions)?>" class="<?php echo esc_attr($this->col_class)?> <?php echo esc_attr($visibility)?> <?php echo esc_attr($this->required)? 'wpsc_required':''?> form-group wpsc_form_field <?php echo 'field_'. esc_attr($field->term_id)?>">
420	<label class="wpsc_ct_field_label" for="<?php echo esc_attr($this->slug);?>">
421	<?php echo esc_attr($this->label['custom_fields_'.$field->term_id]);?> <?php echo esc_attr($this->required)? '<span style="color:red;">*</span>':'';?>
422	</label>
423	<?php if($this->extra_info['custom_fields_extra_info_'.$field->term_id]){?><p class="help-block" style="<?php echo esc_attr($extra_info_css)?>" ><?php echo esc_attr($this->extra_info['custom_fields_extra_info_'.$field->term_id]);?></p><?php }?>
424	<div class="row attachment" style="margin-bottom:20px;">
425	<div id="<?php echo 'attach_'.esc_attr($field->term_id)?>" class="row attachment_container"></div>
426	<div class="row attachment_link">
427	<span onclick="wpsc_attachment_upload('<?php echo 'attach_'.esc_attr($field->term_id)?>','<?php echo esc_attr($this->slug)?>');"><?php _e('Attach file','supportcandy')?></span>
428	</div>
429	</div>
430	</div>
431	<?php
432	}
433
434	function print_date_time($field){
435	$extra_info_css = 'color:'.$this->wpsc_appearance_create_ticket['wpsc_extra_info_text_color'].' !important;';
436	$visibility = $this->visibility ? 'hidden':'visible';
437	?>
438	<div data-fieldtype="date" data-visibility="<?php echo esc_attr($this->visibility_conditions)?>" class="<?php echo esc_attr($this->col_class)?> <?php echo esc_attr($visibility)?> <?php echo esc_attr($this->required)? 'wpsc_required':''?> form-group wpsc_form_field <?php echo 'field_'. esc_attr($field->term_id)?>">
439	<label class="wpsc_ct_field_label" for="<?php echo esc_attr($this->slug);?>">
440	<?php echo esc_attr($this->label['custom_fields_'.$field->term_id]);?> <?php echo esc_attr($this->required)? '<span style="color:red;">*</span>':'';?>
441	</label>
442	<?php if($this->extra_info['custom_fields_extra_info_'.$field->term_id]){?><p class="help-block" style="<?php echo esc_attr($extra_info_css)?>"><?php echo esc_attr($this->extra_info['custom_fields_extra_info_'.$field->term_id]);?></p><?php }?>
443	<input type="text" id="<?php echo esc_attr($this->slug);?>" class="form-control wpsc_datetime" name="<?php echo esc_attr($this->slug);?>" autocomplete="off" value="" placeholder="<?php echo esc_attr($this->placeholder);?>" onkeypress='return false'>
444	</div>
445	<?php
446	}
447
448	function print_ticket_category($field){
449	$extra_info_css = 'color:'.$this->wpsc_appearance_create_ticket['wpsc_extra_info_text_color'].' !important;';
450	$wpsc_default_ticket_category = '';
451	$wpsc_default_ticket_category = apply_filters('wpsc_default_ticket_category', $wpsc_default_ticket_category);
452
453	$disabled = apply_filters('wpsc_disable_ticket_category','',$field,$wpsc_default_ticket_category);
454	$visibility = $this->visibility ? 'hidden':'visible';
455	?>
456	<div data-fieldtype="dropdown" data-visibility="<?php echo esc_attr($this->visibility_conditions)?>" class="<?php echo esc_attr($this->col_class)?> <?php echo esc_attr($visibility)?> <?php echo esc_attr($this->required)? 'wpsc_required':''?> form-group wpsc_form_field <?php echo 'field_'. esc_attr($field->term_id)?>">
457	<label class="wpsc_ct_field_label" for="<?php echo esc_attr($this->slug);?>">
458	<?php echo esc_attr($this->label['custom_fields_'.$field->term_id]);?> <?php echo esc_attr($this->required)? '<span style="color:red;">*</span>':'';?>
459	</label>
460	<?php if($this->extra_info['custom_fields_extra_info_'.$field->term_id]){?><p class="help-block" style="<?php echo esc_attr($extra_info_css)?>" ><?php echo esc_attr($this->extra_info['custom_fields_extra_info_'.$field->term_id]);?></p><?php }?>
461	<select id="<?php echo esc_attr($this->slug);?>" <?php echo esc_attr($disabled)?> class="form-control wpsc_category" name="<?php echo esc_attr($this->slug);?>">
462	<option value=""></option>
463	<?php
464	$categories = get_terms([
465	'taxonomy' => 'wpsc_categories',
466	'hide_empty' => false,
467	'orderby' => 'meta_value_num',
468	'order' => 'ASC',
469	'meta_query' => array('order_clause' => array('key' => 'wpsc_category_load_order')),
470	]);
471
472	$wpsc_default_ticket_category = '';
473	$wpsc_default_ticket_category = apply_filters('wpsc_default_ticket_category', $wpsc_default_ticket_category);
474
475	foreach ( $categories as $category ) :
476	$wpsc_custom_category_localize = get_option('wpsc_custom_category_localize');
477	$selected = $wpsc_default_ticket_category == $category->term_id ? 'selected="selected"' : '';
478	$flag = apply_filters('wpsc_hide_category_create_ticket',true,$category->term_id);
479	if( $flag ){
480	echo '<option '. esc_attr($selected).' value="'.$category->term_id.'">'.$wpsc_custom_category_localize['custom_category_'.$category->term_id].'</option>';
481	}
482	endforeach;
483	?>
484	</select>
485	<?php do_action('wpsc_add_hidden_category_field',$field,$wpsc_default_ticket_category);?>
486
487	</div>
488	<?php
489	}
490
491	function print_ticket_priority($field){
492	$extra_info_css = 'color:'.$this->wpsc_appearance_create_ticket['wpsc_extra_info_text_color'].' !important;';
493	$visibility = $this->visibility ? 'hidden':'visible';
494	?>
495	<div data-fieldtype="dropdown" data-visibility="<?php echo esc_attr($this->visibility_conditions)?>" class="<?php echo esc_attr($this->col_class)?> <?php echo esc_attr($visibility)?> <?php echo esc_attr($this->required)? 'wpsc_required':''?> form-group wpsc_form_field <?php echo 'field_'. esc_attr($field->term_id)?>">
496	<label class="wpsc_ct_field_label" for="<?php echo esc_attr($this->slug);?>">
497	<?php echo esc_attr($this->label['custom_fields_'.$field->term_id]);?> <?php echo esc_attr($this->required)? '<span style="color:red;">*</span>':'';?>
498	</label>
499	<?php if($this->extra_info['custom_fields_extra_info_'.$field->term_id]){?><p class="help-block" style="<?php echo esc_attr($extra_info_css)?>" ><?php echo esc_attr($this->extra_info['custom_fields_extra_info_'.$field->term_id]);?></p><?php }?>
500	<select id="<?php echo esc_attr($this->slug);?>" class="form-control wpsc_priority" name="<?php echo esc_attr($this->slug);?>">
501	<option value=""></option>
502	<?php
503	$priorities = get_terms([
504	'taxonomy' => 'wpsc_priorities',
505	'hide_empty' => false,
506	'orderby' => 'meta_value_num',
507	'order' => 'ASC',
508	'meta_query' => array('order_clause' => array('key' => 'wpsc_priority_load_order')),
509	]);
510	foreach ( $priorities as $priority ) :
511	$wpsc_custom_priority_localize = get_option('wpsc_custom_priority_localize');
512	echo '<option value="'.esc_attr($priority->term_id).'">'.esc_attr($wpsc_custom_priority_localize['custom_priority_'.$priority->term_id]).'</option>';
513	endforeach;
514	?>
515	</select>
516	</div>
517	<?php
518	}
519
520	function print_ticket_description($field){
521	global $current_user,$wpscfunction;
522	$extra_info_css = 'color:'.$this->wpsc_appearance_create_ticket['wpsc_extra_info_text_color'].' !important;';
523	$directionality = $wpscfunction->check_rtl();
524	$wpsc_allow_attach_create_ticket = get_option('wpsc_allow_attach_create_ticket');
525	$visibility = $this->visibility ? 'hidden':'visible';
526	?>
527	<div data-fieldtype="tinymce" data-visibility="<?php echo esc_attr($this->visibility_conditions)?>" class="<?php echo esc_attr($this->col_class)?> <?php echo esc_attr($visibility)?> <?php echo esc_attr($this->required)? 'wpsc_required':''?> form-group wpsc_form_field <?php echo 'field_'. esc_attr($field->term_id)?>">
528	<label class="wpsc_ct_field_label">
529	<?php echo esc_attr($this->label['custom_fields_'.$field->term_id]);?> <?php echo esc_attr($this->required)? '<span style="color:red;">*</span>':'';?>
530	</label>
531	<?php if($this->extra_info['custom_fields_extra_info_'.$field->term_id]){?><p class="help-block" style="<?php echo esc_attr($extra_info_css)?>"><?php echo esc_attr($this->extra_info['custom_fields_extra_info_'.$field->term_id]);?></p><?php }?>
532	<div class="form-group">
533	<?php
534	$wpsc_allow_attachment_type = get_option('wpsc_allow_attachment_type');
535	$max_attachment_limit = get_option('wpsc_attachment_max_filesize');
536	$wpsc_show_attachment_notice = get_option('wpsc_show_attachment_notice');
537	?>
538	</div>
539	<textarea id="<?php echo esc_attr($this->slug);?>" class="wpsc_textarea" name="<?php echo esc_attr($this->slug);?>" placeholder ="<?php echo esc_attr($this->placeholder); ?>" ></textarea>
540
541	<div class="row attachment" style="margin-bottom:20px;">
542	<div class="row attachment_link">
543	<?php
544	$notice_flag = false;
545	if( (in_array('customers',$wpsc_allow_attach_create_ticket) && is_user_logged_in() && !$current_user->has_cap('wpsc_agent')) \|\|
546	(in_array('agents',$wpsc_allow_attach_create_ticket) && $current_user->has_cap('wpsc_agent')) \|\|
547	(in_array('guests',$wpsc_allow_attach_create_ticket) && !is_user_logged_in()) \|\| $current_user->has_cap('manage_options')){
548	$notice_flag = true;
549	?>
550	<span onclick="wpsc_attachment_upload('<?php echo 'attach_'.esc_attr($field->term_id)?>','desc_attachment');"><?php _e('Attach file','supportcandy')?></span>
551	<?php
552	}
553	?>
554	<?php if ($current_user->has_cap('wpsc_agent')):?>
555	<span id="wpsc_insert_macros" onclick="wpsc_get_templates()" ><?php _e('Insert Macros','supportcandy')?></span>
556	<?php endif;?>
557	<?php do_action('wpsc_add_addon_tab_after_macro');?>
558	<?php
559	if($wpsc_show_attachment_notice && $notice_flag){
560	$attach_notice = get_option('wpsc_attachment_notice');
561	?>
562	<p class="help-block"> <i> <?php echo esc_attr($attach_notice) ?></i></p>
563	<?php
564	}
565	?>
566	</div>
567	<div id="<?php echo 'attach_'.esc_attr($field->term_id)?>" class="row attachment_container"></div>
568
569	<?php do_action('wpsc_after_attachment_container'); ?>
570	</div>
571	</div>
572	<?php
573	$wpsc_allow_rich_text_editor = get_option('wpsc_allow_rich_text_editor');
574	$rich_editing = $wpscfunction->rich_editing_status($current_user);
575
576	$flag = false;
577
578	if ( is_user_logged_in() && (in_array('register_user',$wpsc_allow_rich_text_editor) && !$current_user->has_cap('wpsc_agent')) && $rich_editing) {
579	$flag = true;
580	} elseif($current_user->has_cap('wpsc_agent') && $rich_editing){
581	$flag = true;
582	} elseif ( in_array('guest_user',$wpsc_allow_rich_text_editor) && (!is_user_logged_in())) {
583	$flag = true;
584	}
585	if($flag){
586	$wpsc_tinymce_toolbar = get_option('wpsc_tinymce_toolbar');
587	$toolbar_active = get_option('wpsc_tinymce_toolbar_active');
588	$tinymce_toolbox = array();
589	foreach ($toolbar_active as $key => $value) {
590	$tinymce_toolbox[] = $wpsc_tinymce_toolbar[$value]['value'];
591	if($value == 'blockquote' \|\| $value == 'align' \|\| $value == 'numbered_list' \|\| $value == 'right_to_left'){
592	$tinymce_toolbox[] = ' \| ';
593	}
594	}
595	$toolbar = implode(' ', $tinymce_toolbox);
596	?>
597	<script>
598	tinymce.remove();
599
600	tinymce.init({
601	selector:'#<?php echo esc_attr($this->slug);?>',
602	body_id: '<?php echo esc_attr($this->slug);?>',
603	menubar: false,
604	directionality : '<?php echo esc_attr($directionality); ?>',
605	statusbar: false,
606	autoresize_min_height: 150,
607	<?php
608	$wpsc_allow_html_pasting = get_option('wpsc_allow_html_pasting');
609	if(!$wpsc_allow_html_pasting){ ?>
610	paste_as_text: true,
611	<?php
612	}
613	?>
614
615	wp_autoresize_on: true,
616	plugins: [
617	'wpautoresize lists link image directionality paste textcolor'
618	],
619	toolbar: '<?php echo esc_attr($toolbar) ?> \| wpsc_templates ',
620	file_picker_types: 'image',
621	file_picker_callback: function(cb, value, meta) {
622	var input = document.createElement('input');
623	input.setAttribute('type', 'file');
624	input.setAttribute('accept', 'image/*');
625
626	input.onchange = function() {
627	var file = this.files[0];
628	var form_data = new FormData();
629	form_data.append('file',file);
630	form_data.append('file_name',file.name);
631	form_data.append('action','wpsc_tickets');
632	form_data.append('setting_action','rb_upload_file');
633	form_data.append('_ajax_nonce', '<?php echo wp_create_nonce('rb_upload_file')?>');
634
635	jQuery.ajax({
636	type : 'post',
637	url : wpsc_admin.ajax_url,
638	cache: false,
639	contentType: false,
640	processData: false,
641	data: form_data,
642	success: function(response_data){
643	var responce = JSON.parse(response_data);
644	var reader = new FileReader();
645	reader.onload = function () {
646	var id = 'blobid' + (new Date()).getTime();
647	var blobCache = tinymce.activeEditor.editorUpload.blobCache;
648	var base64 = reader.result.split(',')[1];
649	var blobInfo = blobCache.create(id, file, base64);
650	blobCache.add(blobInfo);
651	if (responce) {
652	cb(responce, { title: 'attach' });
653	} else {
654	alert("<?php _e('Attached file type not allowed!','supportcandy')?>");
655	}
656
657	};
658	reader.readAsDataURL(file);
659	}
660	});
661	};
662
663	input.click();
664	},
665	branding: false,
666	autoresize_bottom_margin: 20,
667	browser_spellcheck : true,
668	relative_urls : false,
669	remove_script_host : false,
670	convert_urls : true
671	});
672
673	</script>
674	<?php
675	}
676	}
677
678	function print_time($field){
679	$extra_info_css = 'color:'.$this->wpsc_appearance_create_ticket['wpsc_extra_info_text_color'].' !important;';
680	$time_format = get_term_meta($field->term_id,'wpsc_time_format',true);
681	$visibility = $this->visibility ? 'hidden':'visible';
682	?>
683	<div data-fieldtype="time" data-visibility="<?php echo esc_attr($this->visibility_conditions)?>" class="<?php echo esc_attr($this->col_class)?> <?php echo esc_attr($visibility)?> <?php echo esc_attr($this->required)? 'wpsc_required':''?> form-group wpsc_form_field <?php echo 'field_'. esc_attr($field->term_id)?>">
684	<label class="wpsc_ct_field_label" for="<?php echo esc_attr($this->slug);?>">
685	<?php echo esc_attr($this->label['custom_fields_'.$field->term_id]);?> <?php echo esc_attr($this->required)? '<span style="color:red;">*</span>':'';?>
686	</label>
687	<?php if($this->extra_info['custom_fields_extra_info_'.$field->term_id]){?><p class="help-block" style="<?php echo esc_attr($extra_info_css)?>"><?php echo esc_attr($this->extra_info['custom_fields_extra_info_'.$field->term_id]);?></p><?php }?>
688	<input type="text" id="<?php echo esc_attr($this->slug);?>" onkeypress='return false' class="form-control wpsc_time <?php echo esc_attr($this->slug)?>" name="<?php echo esc_attr($this->slug);?>" autocomplete="off" value="">
689	</div>
690	<script>
691	jQuery(document).ready(function(){
692	jQuery('.<?php echo esc_attr($this->slug) ?>').timepicker({
693	<?php
694	if($time_format == '12'){
695	?>
696	timeFormat:'hh:mm:ss tt',
697	<?php
698	}else{
699	?>
700	timeFormat:'HH:mm:ss'
701	<?php
702	}
703	?>
704	});
705	});
706
707	</script>
708	<?php
709	}
710
711
712	function print_html($field){
713	$visibility = $this->visibility ? 'hidden':'visible';
714	?>
715	<div data-fieldtype="text" data-visibility="<?php echo esc_attr($this->visibility_conditions)?>" class="<?php echo esc_attr($this->col_class)?> <?php echo esc_attr($visibility)?> <?php echo esc_attr($this->required)? 'wpsc_required':''?> form-group wpsc_form_field <?php echo 'field_'. esc_attr($field->term_id)?>">
716	<?php echo wp_kses_post($this->html_content);
717	?>
718	</div>
719	<?php
720	}
721
722	}
723
724	endif;