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<?php |
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|
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if ( ! defined( 'ABSPATH' ) ) { |
| 4 |
exit; // Exit if accessed directly! |
| 5 |
} |
| 6 |
|
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if ( ! class_exists( 'WPSC_RA_Logs' ) ) : |
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|
| 9 |
final class WPSC_RA_Logs { |
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|
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/** |
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* Initialize this class |
| 13 |
*/ |
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public static function init() { |
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|
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add_action( 'wp_ajax_wpsc_get_recent_activities', array( __CLASS__, 'get_recent_activities' ) ); |
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|
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add_action( 'wp_ajax_wpsc_ra_agents_autocomplete', array( __CLASS__, 'ra_agents_autocomplete' ) ); |
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add_action( 'wp_ajax_nopriv_wpsc_ra_agents_autocomplete', array( __CLASS__, 'ra_agents_autocomplete' ) ); |
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} |
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|
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/** |
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* Admin submenu layout |
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* |
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* @return void |
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*/ |
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public static function layout() { |
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|
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$customer_id = isset( $_REQUEST['cid'] ) ? intval( $_REQUEST['cid'] ) : 0; // phpcs:ignore |
| 30 |
if ( $customer_id ) { |
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$customer = new WPSC_Customer( $customer_id ); |
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} |
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?> |
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<div class="wrap"> |
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<hr class="wp-header-end"> |
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<div id="wpsc-container"> |
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<div class="wpsc-setting-header"> |
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<h2><?php esc_attr_e( 'Recent Activities', 'supportcandy' ); ?></h2> |
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</div> |
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<form action="#" onsubmit="return false;" class="wpsc-ra-custom-filter"> |
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<div class="wpsc-setting-section-body"> |
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|
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<div class="wpsc-ra-filter-container"> |
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<div class="wpsc-filter-container"> |
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<div class="wpsc-filter-item" style="min-width: 200px;"> |
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<select name="wpsc-customer" id="wpsc-customer" class="wpsc-input-filter"> |
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<?php |
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if ( isset( $customer ) && $customer->id ) { |
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?> |
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<option value="<?php echo intval( $customer->id ); ?>"><?php echo esc_attr( $customer->name ); ?></option> |
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<?php |
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} |
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?> |
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</select> |
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</div> |
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<div class="wpsc-filter-item" style="min-width: 250px;"> |
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<div class="wpsc-input-close-group"> |
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<input |
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type="text" |
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id="wpsc-ra-date-picker" |
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name="wpsc-ra-date-picker" |
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placeholder="<?php esc_attr_e( 'Start To End', 'supportcandy' ); ?>" |
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value="" |
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autocomplete="off"/> |
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<span onclick="wpsc_clear_date(this);"><?php WPSC_Icons::get( 'times' ); ?></span> |
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</div> |
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</div> |
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<div class="wpsc-filter-submit"> |
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<button type="button" class="wpsc-button normal primary" onclick="wpsc_get_activity_logs()"><?php esc_attr_e( 'Apply', 'supportcandy' ); ?></button> |
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<div class="wpsc-filter-actions" style="margin-left: 5px;"> |
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<span class="wpsc-link"> |
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<a href="<?php echo esc_url( admin_url( 'admin.php?page=wpsc-recent-activities' ) ); ?>"><?php echo esc_attr__( 'Reset', 'supportcandy' ); ?></a> |
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</span> |
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</div> |
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</div> |
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</div> |
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</div> |
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|
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<table class="wpsc_recent_activities"> |
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<thead class="wpsc-ra-logs-thead"> |
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<tr class="wpsc-ra-logs-tr"> |
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<th class="wpsc-ra-logs-th"></th> |
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</tr> |
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</thead> |
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</table> |
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|
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<script> |
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function wpsc_get_activity_logs(){ |
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|
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date_range = jQuery('#wpsc-ra-date-picker').val(); |
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customer = jQuery('#wpsc-customer').val(); |
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|
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jQuery('.wpsc_recent_activities').dataTable({ |
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processing: true, |
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serverSide: true, |
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serverMethod: 'post', |
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ajax: { |
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url: supportcandy.ajax_url, |
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data: { |
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'action': 'wpsc_get_recent_activities', |
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date_range, |
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customer, |
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'_ajax_nonce': '<?php echo esc_attr( wp_create_nonce( 'wpsc_get_recent_activities' ) ); ?>' |
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} |
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}, |
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'columns': [ |
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{ data: 'log' }, |
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], |
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'bDestroy': true, |
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'searching': false, |
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'ordering': false, |
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'bLengthChange': false, |
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pageLength: 20, |
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columnDefs: [ |
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{ targets: '_all', className: 'dt-left' }, |
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], |
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language: supportcandy.translations.datatables |
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}); |
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} |
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jQuery(document).ready(function() { |
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|
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wpsc_get_activity_logs(); |
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|
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jQuery('#wpsc-ra-date-picker').flatpickr({ |
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mode: "range", |
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maxDate: "today", |
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dateFormat: "Y-m-d", |
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}) |
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|
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jQuery('select#wpsc-customer').selectWoo({ |
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ajax: { |
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url: supportcandy.ajax_url, |
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dataType: 'json', |
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delay: 250, |
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data: function (params) { |
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return { |
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q: params.term, // search term |
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action: 'wpsc_ra_agents_autocomplete', |
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_ajax_nonce: '<?php echo esc_attr( wp_create_nonce( 'wpsc_ra_agents_autocomplete' ) ); ?>' |
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}; |
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}, |
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processResults: function (data, params) { |
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var terms = []; |
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if ( data ) { |
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jQuery.each( data, function( id, customer ) { |
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terms.push({ |
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id: customer.id, |
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text: customer.text, |
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name: customer.name |
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}); |
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}); |
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} |
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return { |
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results: terms |
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}; |
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}, |
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cache: true |
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}, |
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escapeMarkup: function (markup) { return markup; }, // let our custom formatter work |
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minimumInputLength: 1, |
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placeholder:'<?php esc_attr_e( 'Select customers or agents', 'supportcandy' ); ?>' |
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}); |
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}); |
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</script> |
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</div> |
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</form> |
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</div> |
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</div> |
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<?php |
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} |
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|
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/** |
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* Get all recent activities |
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* |
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* @return void |
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*/ |
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public static function get_recent_activities() { |
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|
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if ( check_ajax_referer( 'wpsc_get_recent_activities', '_ajax_nonce', false ) != 1 ) { |
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wp_send_json_error( 'Unauthorized request!', 401 ); |
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} |
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|
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if ( ! WPSC_Functions::is_site_admin() ) { |
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wp_send_json_error( 'Unauthorized request!', 401 ); |
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} |
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|
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$search = isset( $_POST['search'] ) && isset( $_POST['search']['value'] ) ? sanitize_text_field( wp_unslash( $_POST['search']['value'] ) ) : ''; |
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$draw = isset( $_POST['draw'] ) ? intval( $_POST['draw'] ) : 1; |
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$start = isset( $_POST['start'] ) ? intval( $_POST['start'] ) : 1; |
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$rowperpage = isset( $_POST['length'] ) ? intval( $_POST['length'] ) : 20; |
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$page_no = ( $start / $rowperpage ) + 1; |
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|
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$date_range = isset( $_POST['date_range'] ) ? sanitize_text_field( wp_unslash( $_POST['date_range'] ) ) : array(); |
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$date_range = ! empty( $date_range ) ? explode( 'to', $date_range ) : array(); |
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|
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$customer_id = isset( $_POST['customer'] ) && intval( $_POST['customer'] ) ? intval( $_POST['customer'] ) : 'all'; |
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|
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$now = new DateTime(); |
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$data = array(); |
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$log_str = ''; |
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$logs = self::get_activity_logs( $rowperpage, $page_no, $customer_id, $date_range ); |
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|
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foreach ( $logs['results'] as $log ) { |
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$log_str = ''; |
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$time_ago = WPSC_Functions::date_interval_highest_unit_ago( $log->date_created->diff( $now ) ); |
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if ( $log->type == 'report' ) { |
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$log_str = '<span class="wpsc-ra-log-desc">' . $log->customer->name . ' created a ticket <a href="' . admin_url( 'admin.php?page=wpsc-tickets§ion=ticket-list&id=' . esc_attr( $log->ticket->id ) ) . '">#' . $log->ticket->id . ' ' . esc_attr( $log->ticket->subject ) . '</a></span> |
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<span class="wpsc-ra-log-time">' . $time_ago . '</span>'; |
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} elseif ( $log->type == 'reply' ) { |
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$log_str = '<span class="wpsc-ra-log-desc">' . $log->customer->name . ' replied to ticket <a href="' . admin_url( 'admin.php?page=wpsc-tickets§ion=ticket-list&id=' . esc_attr( $log->ticket->id ) ) . '">#' . $log->ticket->id . ' ' . esc_attr( $log->ticket->subject ) . '</a></span> |
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<span class="wpsc-ra-log-time">' . $time_ago . '</span>'; |
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} elseif ( $log->type == 'note' ) { |
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$log_str = '<span class="wpsc-ra-log-desc">' . $log->customer->name . ' added a note to ticket <a href="' . admin_url( 'admin.php?page=wpsc-tickets§ion=ticket-list&id=' . esc_attr( $log->ticket->id ) ) . '">#' . $log->ticket->id . ' ' . esc_attr( $log->ticket->subject ) . '</a></span> |
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<span class="wpsc-ra-log-time">' . $time_ago . '</span>'; |
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} elseif ( $log->type == 'log' ) { |
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if ( ! $log->customer->id ) { |
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continue; |
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} |
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$body = json_decode( $log->body ); |
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$is_json = ( json_last_error() == JSON_ERROR_NONE ) ? true : false; |
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if ( $is_json ) { |
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$cf = WPSC_Custom_Field::get_cf_by_slug( $body->slug ); |
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if ( ! $cf ) { |
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continue; |
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} |
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$log_str = '<span class="wpsc-ra-log-desc">' . $cf->type::print_activity( $cf, $log, $body, '0' ) . '</span> |
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<span class="wpsc-ra-log-time">' . $time_ago . '</span>'; |
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} |
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} |
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$data[] = array( |
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'log' => '<div class="wpsc-ra-user-details"> |
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<div class="wpsc-ra-avatar">' . get_avatar( $log->customer->email, 35 ) . '</div> |
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<div class="wpsc-ra-log-details">' . $log_str . '</div> |
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</div>', |
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); |
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} |
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|
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$response = array( |
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'draw' => intval( $draw ), |
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'iTotalRecords' => $logs['total_items'], |
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'iTotalDisplayRecords' => $logs['total_items'], |
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'data' => $data, |
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); |
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|
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wp_send_json( $response ); |
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} |
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|
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/** |
| 249 |
* Get activity logs |
| 250 |
* |
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* @param int $rowperpage - items per page count. |
| 252 |
* @param int $page_no - page number. |
| 253 |
* @param string $customer_id - customer id. |
| 254 |
* @param array $date_range - date range. |
| 255 |
* @return array |
| 256 |
*/ |
| 257 |
public static function get_activity_logs( $rowperpage, $page_no, $customer_id = 'all', $date_range = array() ) { |
| 258 |
|
| 259 |
$gs = get_option( 'wpsc-db-gs-settings' ); |
| 260 |
$current_user = WPSC_Current_User::$current_user; |
| 261 |
|
| 262 |
$type = array(); |
| 263 |
if ( in_array( 'report', $gs['allowed-recent-activity-logs'] ) ) { |
| 264 |
$type[] = 'report'; |
| 265 |
} |
| 266 |
if ( in_array( 'reply', $gs['allowed-recent-activity-logs'] ) ) { |
| 267 |
$type[] = 'reply'; |
| 268 |
} |
| 269 |
if ( in_array( 'note', $gs['allowed-recent-activity-logs'] ) ) { |
| 270 |
$type[] = 'note'; |
| 271 |
} |
| 272 |
|
| 273 |
$meta_query = array( |
| 274 |
'relation' => 'OR', |
| 275 |
array( |
| 276 |
'relation' => 'AND', |
| 277 |
array( |
| 278 |
'slug' => 'is_active', |
| 279 |
'compare' => '=', |
| 280 |
'val' => '1', |
| 281 |
), |
| 282 |
array( |
| 283 |
'slug' => 'type', |
| 284 |
'compare' => 'IN', |
| 285 |
'val' => $type, |
| 286 |
), |
| 287 |
), |
| 288 |
); |
| 289 |
if ( $customer_id === 'all' ) { |
| 290 |
$meta_query[0][] = array( |
| 291 |
'slug' => 'customer', |
| 292 |
'compare' => 'NOT IN', |
| 293 |
'val' => array( '0' ), |
| 294 |
); |
| 295 |
} else { |
| 296 |
|
| 297 |
$meta_query[0][] = array( |
| 298 |
'slug' => 'customer', |
| 299 |
'compare' => 'IN', |
| 300 |
'val' => array( $customer_id ), |
| 301 |
); |
| 302 |
} |
| 303 |
|
| 304 |
if ( $date_range ) { |
| 305 |
$from_date = trim( $date_range[0] ); |
| 306 |
$to_date = isset( $date_range[1] ) ? trim( $date_range[1] ) : $from_date; |
| 307 |
$meta_query[0][] = array( |
| 308 |
'slug' => 'date_created', |
| 309 |
'compare' => 'BETWEEN', |
| 310 |
'val' => array( |
| 311 |
$from_date . ' 00:00:00', |
| 312 |
$to_date . ' 23:59:59', |
| 313 |
), |
| 314 |
); |
| 315 |
} |
| 316 |
|
| 317 |
$log_meta = array(); |
| 318 |
$cust_fields = array_diff( $gs['allowed-recent-activity-logs'], array( 'report', 'reply', 'note' ) ); |
| 319 |
if ( $cust_fields ) { |
| 320 |
$cust_fields = "'" . implode( "','", $cust_fields ) . "'"; |
| 321 |
$log_meta = array( |
| 322 |
array( |
| 323 |
'relation' => 'AND', |
| 324 |
array( |
| 325 |
'slug' => 'type', |
| 326 |
'compare' => '=', |
| 327 |
'val' => 'log', |
| 328 |
), |
| 329 |
array( |
| 330 |
'slug' => 'custom_query', |
| 331 |
'compare' => '=', |
| 332 |
'val' => 'JSON_VALID(body)', |
| 333 |
), |
| 334 |
array( |
| 335 |
'slug' => 'custom_query', |
| 336 |
'compare' => '=', |
| 337 |
'val' => "JSON_EXTRACT(body, '$.slug') IN (" . $cust_fields . ')', |
| 338 |
), |
| 339 |
), |
| 340 |
); |
| 341 |
if ( $customer_id === 'all' ) { |
| 342 |
$log_meta[0][] = array( |
| 343 |
'slug' => 'customer', |
| 344 |
'compare' => 'NOT IN', |
| 345 |
'val' => array( '0' ), |
| 346 |
); |
| 347 |
} else { |
| 348 |
|
| 349 |
$log_meta[0][] = array( |
| 350 |
'slug' => 'customer', |
| 351 |
'compare' => 'IN', |
| 352 |
'val' => array( $customer_id ), |
| 353 |
); |
| 354 |
} |
| 355 |
|
| 356 |
if ( $date_range ) { |
| 357 |
$from_date = trim( $date_range[0] ); |
| 358 |
$to_date = isset( $date_range[1] ) ? trim( $date_range[1] ) : $from_date; |
| 359 |
$log_meta[0][] = array( |
| 360 |
'slug' => 'date_created', |
| 361 |
'compare' => 'BETWEEN', |
| 362 |
'val' => array( |
| 363 |
$from_date . ' 00:00:00', |
| 364 |
$to_date . ' 23:59:59', |
| 365 |
), |
| 366 |
); |
| 367 |
} |
| 368 |
} |
| 369 |
$meta_query = array_merge( $meta_query, $log_meta ); |
| 370 |
|
| 371 |
$logs = WPSC_Thread::find( |
| 372 |
array( |
| 373 |
'items_per_page' => $rowperpage, |
| 374 |
'page_no' => $page_no, |
| 375 |
'order' => 'DESC', |
| 376 |
'order_by' => 'date_created', |
| 377 |
'meta_query' => $meta_query, |
| 378 |
) |
| 379 |
); |
| 380 |
|
| 381 |
return $logs; |
| 382 |
} |
| 383 |
|
| 384 |
/** |
| 385 |
* Create as auto-complete |
| 386 |
* |
| 387 |
* @return void |
| 388 |
*/ |
| 389 |
public static function ra_agents_autocomplete() { |
| 390 |
|
| 391 |
if ( check_ajax_referer( 'wpsc_ra_agents_autocomplete', '_ajax_nonce', false ) != 1 ) { |
| 392 |
wp_send_json_error( 'Unauthorised request!', 401 ); |
| 393 |
} |
| 394 |
|
| 395 |
$current_user = WPSC_Current_User::$current_user; |
| 396 |
|
| 397 |
if ( ! $current_user->is_agent ) { |
| 398 |
wp_send_json_error( new WP_Error( '001', 'Unauthorized access!' ), 401 ); |
| 399 |
} |
| 400 |
|
| 401 |
$term = isset( $_GET['q'] ) ? sanitize_text_field( wp_unslash( $_GET['q'] ) ) : ''; |
| 402 |
if ( ! $term ) { |
| 403 |
wp_send_json_error( new WP_Error( '002', 'Search term should have at least one character!' ), 400 ); |
| 404 |
} |
| 405 |
|
| 406 |
wp_send_json( |
| 407 |
array_map( |
| 408 |
fn( $customer ) => array( |
| 409 |
'id' => $customer->id, |
| 410 |
'text' => sprintf( |
| 411 |
/* translators: %1$s: Name */ |
| 412 |
esc_attr__( '%1$s', 'supportcandy' ), //phpcs:ignore |
| 413 |
$customer->name, |
| 414 |
), |
| 415 |
'name' => $customer->name, |
| 416 |
), |
| 417 |
WPSC_Customer::customer_search( $term ) |
| 418 |
) |
| 419 |
); |
| 420 |
} |
| 421 |
} |
| 422 |
endif; |
| 423 |
WPSC_RA_Logs::init(); |
| 424 |
|
