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<?php |
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if ( ! defined( 'ABSPATH' ) ) { |
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exit; // Exit if accessed directly! |
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} |
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|
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if ( ! class_exists( 'WPSC_EN_Create_Ticket' ) ) : |
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|
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final class WPSC_EN_Create_Ticket extends WPSC_Email_Notifications { |
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|
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/** |
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* Slug for this event (must be unique) |
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* |
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* @var string |
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*/ |
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private static $slug = 'create-ticket'; |
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|
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/** |
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* Ticket object |
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* |
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* @var WPSC_Ticket |
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*/ |
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public $ticket; |
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|
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/** |
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* Initialize this class |
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*/ |
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public static function init() { |
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|
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// process event. |
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add_action( 'wpsc_create_new_ticket', array( __CLASS__, 'process_event' ), 200 ); |
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} |
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|
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/** |
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* Process emails for this event |
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* |
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* @param WPSC_Ticket $ticket - ticket info. |
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* @return void |
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*/ |
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public static function process_event( $ticket ) { |
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|
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$gs = get_option( 'wpsc-en-general' ); |
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$email_templates = get_option( 'wpsc-email-templates', array() ); |
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|
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foreach ( $email_templates as $key => $et ) { |
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|
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if ( $et['event'] != self::$slug ) { |
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continue; |
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} |
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|
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// email notification object. |
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$en = new self(); |
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|
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// set properties. |
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$en->ticket = $ticket; |
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|
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// set template. |
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$en->template = $et; |
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$en->template_key = $key; |
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|
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// check whether conditions matches (if any). |
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if ( ! $en->is_valid() ) { |
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continue; |
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} |
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|
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// Ticket attachments. |
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$thread = $ticket->get_description_thread(); |
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if ( $thread && $thread->attachments ) { |
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foreach ( $thread->attachments as $attachment ) : |
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$en->attachments[] = $attachment; |
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endforeach; |
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} |
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|
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// macro attachments. |
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$en->attachments = array_merge( $en->attachments, WPSC_Macros::$attachments ); |
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WPSC_Macros::$attachments = array(); |
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|
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$en = apply_filters( 'wpsc_en_before_sending', $en ); |
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|
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$advanced = get_option( 'wpsc-ms-advanced-settings' ); |
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if ( $advanced['do-not-notify-owner'] && isset( $_POST['notify_owner'] ) ) { // phpcs:ignore |
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|
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if ( in_array( $ticket->customer->email, $en->to ) ) { |
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unset( $en->to[ array_search( $ticket->customer->email, $en->to ) ] ); |
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} |
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if ( in_array( $ticket->customer->email, $en->cc ) ) { |
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unset( $en->cc[ array_search( $ticket->customer->email, $en->cc ) ] ); |
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} |
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if ( in_array( $ticket->customer->email, $en->bcc ) ) { |
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unset( $en->bcc[ array_search( $ticket->customer->email, $en->bcc ) ] ); |
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} |
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} |
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|
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if ( ! $en->to ) { |
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|
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$other_emails = array_merge( $en->cc, $en->bcc ); |
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if ( $other_emails ) { |
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$en->to[] = $other_emails[0]; |
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} else { |
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continue; |
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} |
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} |
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|
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// send an email. |
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$attachment_ids = array(); |
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foreach ( $en->attachments as $attachment ) { |
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$attachment_ids[] = $attachment->id; |
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} |
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|
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$data = array( |
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'from_name' => $en->from_name, |
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'from_email' => $en->from_email, |
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'reply_to' => $gs['reply-to'], |
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'subject' => $en->subject, |
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'body' => $en->body, |
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'to_email' => implode( '|', $en->to ), |
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'cc_email' => implode( '|', $en->cc ), |
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'bcc_email' => implode( '|', $en->bcc ), |
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'attachments' => implode( '|', $attachment_ids ), |
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'priority' => 1, |
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); |
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$data = apply_filters( 'wpsc_create_ticket_email_data', $data, $thread ); |
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|
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WPSC_Background_Email::insert( $data ); |
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} |
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} |
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} |
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endif; |
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|
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WPSC_EN_Create_Ticket::init(); |
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|