add-tag-to-ticket.php
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block-user.php
10 months ago
create-or-obtain-customer.php
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create-ticket.php
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get-tickets.php
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reply_to_ticket_as_agent.php
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block-user.php
116 lines
| 1 | <?php |
| 2 | /** |
| 3 | * BlockUser. |
| 4 | * php version 5.6 |
| 5 | * |
| 6 | * @category BlockUser |
| 7 | * @package SureTriggers |
| 8 | * @author BSF <username@example.com> |
| 9 | * @license https://www.gnu.org/licenses/gpl-3.0.html GPLv3 |
| 10 | * @link https://www.brainstormforce.com/ |
| 11 | * @since 1.0.0 |
| 12 | */ |
| 13 | |
| 14 | namespace SureTriggers\Integrations\FluentSupport\Actions; |
| 15 | |
| 16 | use Exception; |
| 17 | use SureTriggers\Integrations\AutomateAction; |
| 18 | use SureTriggers\Traits\SingletonLoader; |
| 19 | use FluentSupport\App\Models\Customer; |
| 20 | |
| 21 | /** |
| 22 | * BlockUser |
| 23 | * |
| 24 | * @category BlockUser |
| 25 | * @package SureTriggers |
| 26 | * @author BSF |
| 27 | * @license https://www.gnu.org/licenses/gpl-3.0.html GPLv3 |
| 28 | * @link https://www.brainstormforce.com/ |
| 29 | * @since 1.0.0 |
| 30 | */ |
| 31 | class BlockUser extends AutomateAction { |
| 32 | |
| 33 | /** |
| 34 | * Integration type. |
| 35 | * |
| 36 | * @var string |
| 37 | */ |
| 38 | public $integration = 'FluentSupport'; |
| 39 | |
| 40 | /** |
| 41 | * Action name. |
| 42 | * |
| 43 | * @var string |
| 44 | */ |
| 45 | public $action = 'block_user_fluent_support'; |
| 46 | |
| 47 | use SingletonLoader; |
| 48 | |
| 49 | /** |
| 50 | * Register an action. |
| 51 | * |
| 52 | * @param array $actions actions. |
| 53 | * @return array |
| 54 | */ |
| 55 | public function register( $actions ) { |
| 56 | |
| 57 | $actions[ $this->integration ][ $this->action ] = [ |
| 58 | 'label' => __( 'Block User', 'suretriggers' ), |
| 59 | 'action' => $this->action, |
| 60 | 'function' => [ $this, 'action_listener' ], |
| 61 | ]; |
| 62 | |
| 63 | return $actions; |
| 64 | |
| 65 | } |
| 66 | |
| 67 | /** |
| 68 | * Action listener. |
| 69 | * |
| 70 | * @param int $user_id user_id. |
| 71 | * @param int $automation_id automation_id. |
| 72 | * @param array $fields fields. |
| 73 | * @param array $selected_options selected_options. |
| 74 | * |
| 75 | * @return array|void |
| 76 | * |
| 77 | * @throws Exception Exception. |
| 78 | */ |
| 79 | public function _action_listener( $user_id, $automation_id, $fields, $selected_options ) { |
| 80 | $email = sanitize_email( $selected_options['customer_email'] ); |
| 81 | |
| 82 | if ( ! is_email( $email ) ) { |
| 83 | return [ |
| 84 | 'status' => 'error', |
| 85 | 'message' => 'Invalid email.', |
| 86 | ]; |
| 87 | } |
| 88 | |
| 89 | if ( ! class_exists( 'FluentSupport\App\Models\Customer' ) ) { |
| 90 | return [ |
| 91 | 'status' => 'error', |
| 92 | 'message' => 'Error: Fluent Support plugin is missing or not installed correctly.', |
| 93 | ]; |
| 94 | } |
| 95 | |
| 96 | $customer_record = Customer::where( 'email', $email )->first(); |
| 97 | |
| 98 | if ( ! $customer_record ) { |
| 99 | return [ |
| 100 | 'status' => 'error', |
| 101 | 'message' => 'User not found in Fluent Support.', |
| 102 | ]; |
| 103 | } |
| 104 | |
| 105 | // Update status to "Blocked". |
| 106 | $customer_record->update( [ 'status' => 'blocked' ] ); |
| 107 | |
| 108 | return [ |
| 109 | 'message' => 'User successfully blocked.', |
| 110 | 'email' => $email, |
| 111 | ]; |
| 112 | } |
| 113 | } |
| 114 | |
| 115 | BlockUser::get_instance(); |
| 116 |