awesome-support / includes / admin / functions-admin-actions.php

functions-admin-actions.php in Awesome Support – WordPress HelpDesk & Support Plugin trunk, at includes/admin/functions-admin-actions.php

236 lines 6.1 KB

Raw Download Zip

1	<?php
2	/**
3	* @package Awesome Support/Admin/Functions/Actions
4	* @author AwesomeSupport <contact@getawesomesupport.com>
5	* @license GPL-2.0+
6	* @link https://getawesomesupport.com
7	* @copyright 2015-2017 AwesomeSupport
8	*/
9
10	// If this file is called directly, abort.
11	if ( ! defined( 'WPINC' ) ) {
12	die;
13	}
14
15
16	add_action( 'admin_head-post.php', 'admin_head_post_editing' );
17	/**
18	* Check to see if user can view a ticket. If not, return them to the ticket list
19	*
20	* @since 3.3
21	*
22	* @return void
23	*/
24	function admin_head_post_editing() {
25
26	global $post_type, $post_ID, $current_user;
27
28	if( 'ticket' === $post_type ) {
29	$can = wpas_can_view_ticket( $post_ID );
30
31	if( $can ) {
32	//can view ticket - do nothing and continue.
33	}
34	else {
35	//Not allowed to view ticket - write to log file and bail out.
36	wpas_write_log('security', 'A logged in user attempted to access a ticket without the necessary permissions. ' . 'Ticket id: ' . (string) $post_ID . ', Logged In user ID: ' . (string) $current_user->ID ) ;
37	wp_redirect( add_query_arg( array( 'post_type' => 'ticket' ), admin_url( 'edit.php' ) ) );
38	exit;
39	}
40	}
41
42	}
43
44	add_action( 'wpas_do_admin_close_ticket', 'wpas_admin_action_close_ticket' );
45	/**
46	* Close a ticket
47	*
48	* @since 3.3
49	*
50	* @param obj $data
51	*
52	* @return void
53	*/
54	function wpas_admin_action_close_ticket( $data ) {
55
56	global $pagenow;
57
58	if ( ! is_admin() ) {
59	return;
60	}
61
62	if ( ! isset( $data['post'] ) ) {
63	return;
64	}
65
66	$post_id = (int) $data['post'];
67
68	$closed = wpas_close_ticket( $post_id );
69
70	if( $closed ) {
71
72	// Read-only redirect
73	if ( 'post.php' === $pagenow ) {
74	$redirect_to = add_query_arg( array(
75	'action' => 'edit',
76	'post' => $post_id,
77	'wpas-message' => 'closed'
78	), admin_url( 'post.php' ) );
79	} else {
80	$redirect_to = add_query_arg( array(
81	'post_type' => 'ticket',
82	'post' => $post_id,
83	'wpas-message' => 'closed'
84	), admin_url( 'edit.php' ) );
85	}
86	} else {
87	$redirect_to = WPAS()->session->get( 'redirect' );
88	}
89
90	wp_redirect( wp_sanitize_redirect( $redirect_to ) );
91	exit;
92
93	}
94
95	add_action( 'wpas_do_admin_open_ticket', 'wpas_admin_action_open_ticket' );
96	/**
97	* (Re)open a ticket
98	*
99	* @since 3.3
100	*
101	* @param obj $data
102	*
103	* @return void
104	*/
105	function wpas_admin_action_open_ticket( $data ) {
106
107	if ( ! is_admin() ) {
108	return;
109	}
110
111	if ( ! isset( $data['post'] ) ) {
112	return;
113	}
114
115	$post_id = (int) $data['post'];
116
117	wpas_reopen_ticket( $post_id );
118
119	// Read-only redirect
120	$redirect_to = add_query_arg( array(
121	'action' => 'edit',
122	'post' => $post_id,
123	'wpas-message' => 'opened'
124	), admin_url( 'post.php' ) );
125
126	wp_redirect( wp_sanitize_redirect( $redirect_to ) );
127	exit;
128
129	}
130
131	add_action( 'wpas_do_admin_trash_reply', 'wpas_admin_action_trash_reply' );
132	/**
133	* Trash a reply
134	*
135	* @since 3.3
136	*
137	* @param obj $data
138	*
139	* @return void
140	*/
141	function wpas_admin_action_trash_reply( $data ) {
142
143	if ( ! is_admin() ) {
144	return;
145	}
146
147	if ( ! isset( $data['reply_id'] ) ) {
148	return;
149	}
150
151	$reply_id = (int) $data['reply_id'];
152	$ticket_id = ''; // will populate this below...
153	$trashed_post = null ; // will populate this below
154
155	/* Get the contents of the post being trashed */
156	$trashed_contents = '';
157	if ( $reply_id > 0 ) {
158
159	$trashed_post = get_post( $reply_id );
160
161	if ( ! is_null( $reply_id ) ) {
162	$trashed_contents = $trashed_post->post_content ;
163	$ticket_id = $trashed_post->post_parent;
164	} else {
165	return false ;
166	}
167
168	}
169
170	/*
171	* Remove the attachments from the post before trashing the post
172	* Note that even if we restore the post from the trash,
173	* the attachments will not be restored - they are permanently deleted here.
174	* There is no UI provision in Awesome Support to restore a reply from the trash
175	* anyway and no anticipated future need where we would need to. So no harm
176	* deleting the attachments permanently here.
177	*/
178	wpas_delete_post_attachments( $reply_id ) ;
179
180	/* Now trash/delete the post */
181	if ( boolval( wpas_get_option( 'permanently_trash_replies', false ) ) ) {
182	wp_delete_post( $reply_id, true ); // Permanentaly delete
183	} else {
184	wp_trash_post( $reply_id ); // Move to trash - having it in trash allows the UI to post a "reply was deleted" alert in the ticket.
185	}
186
187	/* Add a flag to the TICKET that shows one of its replies was deleted */
188	update_post_meta( $ticket_id, 'wpas_reply_was_deleted', '1' ) ;
189
190
191	/* Fire the after-delete action hook */
192	do_action( 'wpas_admin_reply_trashed', $reply_id, $trashed_post, $ticket_id );
193
194	// Read-only redirect
195	$redirect_to = add_query_arg( array(
196	'action' => 'edit',
197	'post' => $data['post'],
198	), admin_url( 'post.php' ) );
199
200	wp_redirect( wp_sanitize_redirect( "$redirect_to#wpas-post-$reply_id" ) );
201	exit;
202
203	}
204
205	add_action( 'wpas_admin_reply_trashed', 'wpas_log_reply_trashed', 10,3 );
206	/**
207	* Log the original contents of a deleted reply.
208	*
209	* Action hook: wpas_admin_reply_trashed
210	*
211	* @since 5.2.0
212	* @param int $reply_id - the id of the reply being edited.
213	* @param array $original_reply - the original post content before tit was deleted.
214	* @param int $ticket_id - ticket id that the reply belongs to
215	*
216	* @return void
217	*/
218	function wpas_log_reply_trashed( $reply_id, $original_reply, $ticket_id ) {
219
220	/* Do we log a summary or detail that includes the original content? */
221	if ( 'low' === wpas_get_option( 'log_content_edit_level', 'low' ) ) {
222	$reply_contents_to_log = __( 'Original data not available because detailed logging is not turned on or allowed', 'awesome-support' ) ;
223	} else {
224	$reply_contents_to_log = $original_reply->post_content ;
225	}
226
227	// translators: %1$s is the reply number, %2$s is the ticket number.
228	$x_content = __( 'Reply #%1$s was deleted from ticket #%2$s.', 'awesome-support' );
229
230	// Log it at the reply level
231	wpas_log_edits( $reply_id, sprintf( $x_content, (string) $reply_id, (string) $original_reply->post_parent ), $reply_contents_to_log );
232
233	// Log it at the ticket level as well because if the reply gets permanently deleted, the only way to show it in the UI is at the ticket level
234	wpas_log_edits( $original_reply->post_parent, sprintf( $x_content, (string) $reply_id, (string) $original_reply->post_parent ), $reply_contents_to_log );
235
236	}