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<?php |
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/** |
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* @package Awesome Support/Admin/Functions/List Table |
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* @author AwesomeSupport <contact@getawesomesupport.com> |
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* @license GPL-2.0+ |
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* @link https://getawesomesupport.com |
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* @copyright 2015-2017 AwesomeSupport |
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*/ |
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|
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// If this file is called directly, abort. |
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if ( ! defined( 'WPINC' ) ) { |
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die; |
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} |
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|
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add_action( 'pre_get_posts', 'wpas_hide_others_tickets', 10, 1 ); |
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/** |
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* Hide tickets not assigned to current user. |
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* |
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* Admins and agents can be set to only see their own tickets. |
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* In this case, we modify the main query to only get the tickets |
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* the current user is assigned to. |
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* |
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* @since 3.0.0 |
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* |
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* @param object $query WordPress main query. |
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* |
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* @return boolean True if the main query was modified, false otherwise |
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*/ |
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function wpas_hide_others_tickets( $query ) { |
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|
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/* Make sure this is the main query */ |
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if ( ! $query->is_main_query() ) { |
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return false; |
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} |
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|
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/* Make sure this is the admin screen */ |
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if ( ! is_admin() ) { |
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return false; |
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} |
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|
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$post_type = isset( $_GET['post_type'] ) ? sanitize_text_field( wp_unslash( $_GET['post_type'] ) ) : ''; |
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|
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/* Make sure we only alter our post type */ |
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if ( 'ticket' !== $post_type ) { |
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return false; |
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} |
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|
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global $current_user; |
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|
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/* Don't filter auto-draft, draft or trashed tickets - they don't need assignee meta filtering */ |
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$post_status = isset( $_GET['post_status'] ) ? sanitize_text_field( wp_unslash( $_GET['post_status'] ) ) : ''; |
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if ( in_array( $post_status, array( 'auto-draft', 'draft', 'trash' ), true ) ) { |
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return false; |
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} |
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|
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|
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// We need to update the original meta_query and not replace it to avoid filtering issues. |
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$meta_query = $query->get( 'meta_query' ); |
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|
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if ( ! is_array( $meta_query ) ) { |
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$meta_query = array_filter( (array) $meta_query ); |
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} |
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|
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$agents_meta_query = wpas_ticket_listing_assignee_meta_query_args( $current_user->ID ); |
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|
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if( !empty( $agents_meta_query ) ) { |
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$meta_query[] = $agents_meta_query; |
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$query->set( 'meta_query', $meta_query ); |
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} |
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|
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return true; |
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|
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} |
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|
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/** |
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* Limit the list of tickets to open. |
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* |
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* When tickets are filtered by post status it makes no sense |
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* to display tickets that are already closed. We hereby limit |
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* the list to open tickets. |
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* |
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* @since 3.1.3 |
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* |
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* @param object $query WordPress main query. |
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* |
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* @return boolean True if the tickets were filtered, false otherwise |
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*/ |
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function wpas_limit_open( $query ) { |
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|
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/* Make sure this is the main query */ |
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if ( ! $query->is_main_query() ) { |
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return false; |
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} |
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|
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/* Make sure this is the admin screen */ |
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if ( ! is_admin() ) { |
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return false; |
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} |
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|
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$post_type = isset( $_GET['post_type'] ) ? sanitize_text_field( wp_unslash( $_GET['post_type'] ) ) : ''; |
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$post_status = isset( $_GET['post_status'] ) ? sanitize_text_field( wp_unslash( $_GET['post_status'] ) ) : ''; |
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|
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/* Make sure we only alter our post type */ |
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if ( 'ticket' !== $post_type ) { |
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return false; |
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} |
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|
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/* Don't filter auto-draft, draft or trashed tickets - they don't need _wpas_status meta filtering */ |
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if ( in_array( $post_status, array( 'auto-draft', 'draft', 'trash' ), true ) ) { |
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return false; |
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} |
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|
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if ( array_key_exists( $post_status, wpas_get_post_status() ) || empty( $post_status ) && true === (bool) wpas_get_option( 'hide_closed', false ) ) { |
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|
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// We need to update the original meta_query and not replace it to avoid filtering issues. |
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$meta_query = $query->get( 'meta_query' ); |
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|
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if ( ! is_array( $meta_query ) ) { |
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$meta_query = array_filter( (array) $meta_query ); |
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} |
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|
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$meta_query[] = array( |
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'key' => '_wpas_status', |
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'value' => 'open', |
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'compare' => '=', |
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'type' => 'CHAR', |
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); |
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|
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$query->set( 'meta_query', $meta_query ); |
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|
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return true; |
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|
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} else { |
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return false; |
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} |
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|
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} |
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|
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add_filter( 'post_row_actions', 'wpas_ticket_action_row', 10, 2 ); |
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/** |
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* Add items in action row. |
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* |
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* Add a quick option to open or close a ticket |
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* directly from the tickets list. |
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* |
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* @since 3.0.0 |
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* |
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* @param array $actions List of existing options. |
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* @param object $post Current post object. |
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* |
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* @return array List of options with ours added |
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*/ |
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function wpas_ticket_action_row( $actions, $post ) { |
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|
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if ( 'ticket' === $post->post_type ) { |
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|
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/* For auto-draft and draft tickets, only allow Edit and Trash */ |
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if ( in_array( get_post_status( $post->ID ), array( 'auto-draft', 'draft' ), true ) ) { |
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return array_intersect_key( $actions, array_flip( array( 'edit', 'trash' ) ) ); |
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} |
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|
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$status = wpas_get_ticket_status( $post->ID ); |
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|
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if ( 'open' === $status ) { |
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$actions['closeticket'] = '<a href="' . wpas_get_close_ticket_url( $post->ID ) . '">' . __( 'Close', 'awesome-support' ) . '</a>'; |
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} elseif ( 'closed' === $status ) { |
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$actions['openticket'] = '<a href="' . wpas_get_open_ticket_url( $post->ID ) . '">' . __( 'Open', 'awesome-support' ) . '</a>'; |
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} |
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} |
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|
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return $actions; |
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} |
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|
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add_filter( 'views_edit-ticket', 'wpas_fix_tickets_count' ); |
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/** |
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* Fix the ticket count in the ticket list screen |
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* |
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* The ticket count is wrong because it doesn't includes |
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* the possible restrictions on user roles. |
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* |
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* @since 3.2 |
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* |
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* @param array $views All available views in the ticket list screen. |
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* |
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* @return array All views with accurate count |
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*/ |
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function wpas_fix_tickets_count( $views ) { |
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|
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global $wp_query; |
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|
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$ticket_status = wpas_get_post_status(); // Our declared ticket status. |
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$status = 'open'; |
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$post_status = isset( $_GET['post_status'] ) ? sanitize_text_field( wp_unslash( $_GET['post_status'] ) ) : ''; |
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|
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// Maybe apply filters. |
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if ( ! empty( $post_status ) ) { |
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switch ( $post_status ) { |
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case 'closed': |
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$status = 'closed'; |
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break; |
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case '': |
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$status = 'any'; |
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break; |
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} |
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} |
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|
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// Add Closed view to the list |
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if ( ! isset( $views['closed'] ) ) { |
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$views['closed'] = __( 'Closed', 'awesome-support' ); |
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} |
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|
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foreach ( $views as $view => $label ) { |
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|
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if ( array_key_exists( $view, $ticket_status ) || 'all' === $view || 'closed' === $view ) { |
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|
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if ( 'closed' === $view ) { |
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$count = wpas_get_ticket_count_by_status( '', 'closed' ); |
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} else { |
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$count = 'all' === $view ? wpas_get_ticket_count_by_status( '', $status ) : wpas_get_ticket_count_by_status( $view, $status ); |
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} |
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|
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$regex = '.*?(\\(.*\\))'; |
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$replace = ''; |
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|
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if ( preg_match_all( '/' . $regex . '/is', $label, $matches ) ) { |
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$replace = $matches[1][0]; |
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} |
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|
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$label = trim( wp_strip_all_tags( str_replace( $replace, '', $label ) ) ); |
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|
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if ( 'closed' === $view ) { |
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$class = isset( $_GET['status'] ) && 'closed' === $_GET['status'] ? ' class="current"' : ''; |
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$link_query_args = array( 'post_type' => 'ticket', 'status' => 'closed' ); |
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} else { |
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$is_current = ( isset( $wp_query->query_vars['post_status'] ) && $wp_query->query_vars['post_status'] === $view ) || ( 'all' === $view && null === $wp_query->query_vars['post_status'] && ! isset( $_GET['status'] ) ); |
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$class = $is_current ? ' class="current"' : ''; |
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$link_query_args = 'all' === $view ? array( 'post_type' => 'ticket' ) : array( 'post_type' => 'ticket', 'post_status' => $view ); |
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} |
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|
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$link = esc_url( add_query_arg( $link_query_args, admin_url( 'edit.php' ) ) ); |
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$views[ $view ] = sprintf( '<a href="%1$s"%2$s>%3$s <span class="count">(%4$d)</span></a>', $link, $class, $label, $count ); |
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|
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} |
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} |
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|
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/* Add Auto-draft view */ |
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global $wpdb; |
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$auto_draft_count = (int) $wpdb->get_var( "SELECT COUNT(*) FROM {$wpdb->posts} WHERE post_type = 'ticket' AND post_status = 'auto-draft'" ); |
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if ( $auto_draft_count > 0 ) { |
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$ad_class = ( isset( $_GET['post_status'] ) && 'auto-draft' === $_GET['post_status'] ) ? ' class="current"' : ''; |
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$ad_link = esc_url( add_query_arg( array( 'post_type' => 'ticket', 'post_status' => 'auto-draft' ), admin_url( 'edit.php' ) ) ); |
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$views['auto-draft'] = sprintf( '<a href="%1$s"%2$s>%3$s <span class="count">(%4$d)</span></a>', $ad_link, $ad_class, __( 'Auto-draft', 'awesome-support' ), $auto_draft_count ); |
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} |
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|
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return $views; |
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|
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} |
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|
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|
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add_filter( 'bulk_actions-edit-ticket', 'wpas_manage_ticket_bulk_actions', 11, 1 ); |
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|
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/** |
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* Remove bulk edit action from ticket listing page |
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* |
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* @param array $bulk_actions |
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* @return array |
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*/ |
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function wpas_manage_ticket_bulk_actions( $bulk_actions ) { |
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|
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if( isset( $bulk_actions['edit'] ) ) { |
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unset( $bulk_actions['edit'] ); |
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} |
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|
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$bulk_actions['wpas_bulk_close'] = __( 'Close', 'awesome-support' ); |
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$bulk_actions['wpas_bulk_reopen'] = __( 'Reopen', 'awesome-support' ); |
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|
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/* Add Delete Permanently option when viewing auto-drafts */ |
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$current_status = isset( $_GET['post_status'] ) ? sanitize_text_field( wp_unslash( $_GET['post_status'] ) ) : ''; |
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if ( 'auto-draft' === $current_status && current_user_can( 'delete_tickets' ) ) { |
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$bulk_actions['wpas_bulk_delete'] = __( 'Delete Permanently', 'awesome-support' ); |
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} |
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|
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return $bulk_actions; |
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} |
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|
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|
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add_filter( 'post_row_actions', 'wpas_add_print_quick_action', 10, 2 ); |
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/** |
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* Add print quick action to tickets list table |
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* |
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* @since 5.1.1 |
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* |
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* @param array $actions |
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* @param object $post |
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* |
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* @return array |
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*/ |
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function wpas_add_print_quick_action( $actions, $post ) { |
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|
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if ( isset( $_GET['post_type'] ) && $_GET['post_type'] == 'ticket' && ! in_array( get_post_status( $post->ID ), array( 'auto-draft', 'draft', 'trash' ), true ) ) { |
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$actions['wpas_print'] = sprintf( '<a href="#" class="wpas-admin-quick-action-print" data-id="%s">%s</a>', $post->ID, __( 'Print', 'awesome-support' ) ); |
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} |
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|
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return $actions; |
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|
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} |
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|
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|
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add_filter( 'bulk_actions-edit-ticket', 'wpas_add_print_bulk_action' ); |
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/** |
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* Add print tickets bulk action to tickets list table |
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* |
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* @since 5.1.1 |
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* |
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* @param array $actions |
| 316 |
* |
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* @return array |
| 318 |
*/ |
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function wpas_add_print_bulk_action( $actions ) { |
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|
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if ( isset( $_GET['post_type'] ) && $_GET['post_type'] == 'ticket' ) { |
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$actions['wpas_print_tickets'] = __( 'Print Tickets', 'awesome-support' ); |
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} |
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|
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return $actions; |
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} |
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|
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add_filter( 'handle_bulk_actions-edit-ticket', 'wpas_handle_ticket_bulk_actions', 10, 3 ); |
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/** |
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* Handle custom bulk actions for tickets list table. |
| 331 |
*/ |
| 332 |
function wpas_handle_ticket_bulk_actions( $redirect_to, $action, $post_ids ) { |
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if ( ! in_array( $action, array( 'wpas_bulk_close', 'wpas_bulk_reopen', 'wpas_bulk_delete' ), true ) ) { |
| 334 |
return $redirect_to; |
| 335 |
} |
| 336 |
|
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$count = 0; |
| 338 |
|
| 339 |
foreach ( $post_ids as $post_id ) { |
| 340 |
if ( 'wpas_bulk_close' === $action ) { |
| 341 |
if ( 'closed' !== wpas_get_ticket_status( $post_id ) ) { |
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wpas_close_ticket( $post_id, 0, true ); |
| 343 |
$count++; |
| 344 |
} |
| 345 |
} elseif ( 'wpas_bulk_reopen' === $action ) { |
| 346 |
if ( 'closed' === wpas_get_ticket_status( $post_id ) ) { |
| 347 |
wpas_reopen_ticket( $post_id ); |
| 348 |
$count++; |
| 349 |
} |
| 350 |
} elseif ( 'wpas_bulk_delete' === $action ) { |
| 351 |
if ( current_user_can( 'delete_tickets' ) && 'auto-draft' === get_post_status( $post_id ) ) { |
| 352 |
wp_delete_post( $post_id, true ); // true = force delete, skip trash |
| 353 |
$count++; |
| 354 |
} |
| 355 |
} |
| 356 |
} |
| 357 |
|
| 358 |
$redirect_to = add_query_arg( array( |
| 359 |
'wpas_bulk_action' => $action, |
| 360 |
'wpas_bulk_count' => $count, |
| 361 |
), $redirect_to ); |
| 362 |
|
| 363 |
return $redirect_to; |
| 364 |
} |
| 365 |
|
| 366 |
add_action( 'admin_notices', 'wpas_ticket_bulk_actions_admin_notice' ); |
| 367 |
/** |
| 368 |
* Display notices for custom bulk actions. |
| 369 |
*/ |
| 370 |
function wpas_ticket_bulk_actions_admin_notice() { |
| 371 |
if ( ! empty( $_GET['wpas_bulk_action'] ) && isset( $_GET['wpas_bulk_count'] ) ) { |
| 372 |
$action = sanitize_key( $_GET['wpas_bulk_action'] ); |
| 373 |
$count = intval( $_GET['wpas_bulk_count'] ); |
| 374 |
|
| 375 |
if ( 'wpas_bulk_close' === $action ) { |
| 376 |
$message = sprintf( _n( '%s ticket has been closed.', '%s tickets have been closed.', $count, 'awesome-support' ), $count ); |
| 377 |
} elseif ( 'wpas_bulk_reopen' === $action ) { |
| 378 |
$message = sprintf( _n( '%s ticket has been reopened.', '%s tickets have been reopened.', $count, 'awesome-support' ), $count ); |
| 379 |
} elseif ( 'wpas_bulk_delete' === $action ) { |
| 380 |
$message = sprintf( _n( '%s auto-draft ticket has been permanently deleted.', '%s auto-draft tickets have been permanently deleted.', $count, 'awesome-support' ), $count ); |
| 381 |
} |
| 382 |
|
| 383 |
if ( isset( $message ) ) { |
| 384 |
?> |
| 385 |
<div class="notice notice-success is-dismissible"> |
| 386 |
<p><?php echo esc_html( $message ); ?></p> |
| 387 |
</div> |
| 388 |
<?php |
| 389 |
} |
| 390 |
} |
| 391 |
} |
