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<?php |
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|
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namespace FluentSupport\App\Services\Integrations\FluentBooking; |
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|
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use FluentSupport\App\Models\Conversation; |
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use FluentSupport\App\Models\Meta; |
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use FluentSupport\App\Models\Ticket; |
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use FluentSupport\App\Services\Helper; |
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use FluentSupport\Framework\Support\Arr; |
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|
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class BookingLinkManager |
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{ |
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/** |
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* Persists a booking link record as serialised ticket meta. |
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* |
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* @param Ticket $ticket |
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* @param array $metadata |
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* @return void |
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*/ |
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public function storeLink(Ticket $ticket, array $metadata) |
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{ |
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Meta::create([ |
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'object_type' => 'ticket', |
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'object_id' => (int) $ticket->id, |
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'key' => 'fluent_booking_link', |
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'value' => maybe_serialize($metadata) |
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]); |
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} |
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|
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/** |
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* Extracts a link token and event details from a URL and stores them as ticket meta, skipping duplicates. |
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* |
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* @param Ticket $ticket |
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* @param object $person |
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* @param string $bookingUrl |
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* @return void |
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*/ |
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public function storeLinkFromUrl(Ticket $ticket, $person, $bookingUrl) |
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{ |
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$bookingUrl = esc_url_raw($bookingUrl); |
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$linkToken = $this->getLinkTokenFromUrl($bookingUrl); |
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|
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if (!$bookingUrl || !$linkToken || $this->hasStoredLink($ticket, $linkToken)) { |
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return; |
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} |
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|
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$event = $this->getEventFromUrl($bookingUrl); |
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|
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if (!$event || !$event->calendar || !FluentBookingService::canUseEvent($event)) { |
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return; |
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} |
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|
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$this->storeLink($ticket, [ |
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'event_type_id' => (int) $event->id, |
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'event_type_title' => sanitize_text_field($event->title), |
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'calendar_id' => (int) $event->calendar_id, |
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'calendar_title' => sanitize_text_field($event->calendar->title), |
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'booking_url' => $bookingUrl, |
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'link_token' => sanitize_key($linkToken), |
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'ticket_id' => (int) $ticket->id, |
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'customer_id' => (int) $ticket->customer_id, |
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'agent_id' => $person ? (int) $person->id : 0, |
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'created_at' => current_time('mysql') |
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]); |
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} |
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|
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/** |
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* Returns true when this link token is already recorded in the ticket's booking link meta. |
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* |
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* @param Ticket $ticket |
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* @param string $linkToken |
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* @return bool |
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*/ |
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public function hasStoredLink(Ticket $ticket, $linkToken) |
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{ |
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return (bool) $this->metaQuery() |
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->where('object_id', (int) $ticket->id) |
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->where('value', 'LIKE', '%' . sanitize_key($linkToken) . '%') |
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->exists(); |
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} |
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|
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/** |
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* Returns all deserialised booking link records stored in this ticket's meta, most recent first. |
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* |
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* @param Ticket $ticket |
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* @return array |
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*/ |
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public function getLinksForTicket(Ticket $ticket) |
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{ |
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return $this->metaQuery() |
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->where('object_id', (int) $ticket->id) |
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->orderBy('id', 'DESC') |
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->limit(5) |
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->get() |
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->map(function ($meta) { |
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$link = Helper::safeUnserialize($meta->value); |
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return is_array($link) ? $link : []; |
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}) |
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->filter() |
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->toArray(); |
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} |
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|
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/** |
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* Returns a DB-ready datetime one day before the oldest stored link's creation date. |
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* |
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* Used to bound the booking query when scoping by generated links. |
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* |
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* @param array $generatedLinks |
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* @return string |
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*/ |
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public function getEarliestLinkDate($generatedLinks) |
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{ |
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if (!$generatedLinks || !is_array($generatedLinks)) { |
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return ''; |
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} |
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|
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$dates = array_filter(array_map(function ($link) { |
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$createdAt = Arr::get($link, 'created_at'); |
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return $createdAt && strtotime($createdAt) ? $createdAt : ''; |
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}, $generatedLinks)); |
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|
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if (!$dates) { |
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return ''; |
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} |
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|
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return gmdate('Y-m-d H:i:s', strtotime(min($dates)) - DAY_IN_SECONDS); |
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} |
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|
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/** |
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* Extracts all tokenised booking URLs (containing fs_booking_link_token) from HTML content. |
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* |
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* @param string $content |
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* @return array |
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*/ |
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public function extractLinksFromContent($content) |
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{ |
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$content = html_entity_decode((string) $content, ENT_QUOTES, 'UTF-8'); |
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|
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if (!preg_match_all('/https?:\/\/[^\s"\']*fs_booking_link_token=[a-f0-9]{32}[^\s"\']*/i', $content, $matches)) { |
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return []; |
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} |
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|
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return array_values(array_unique(array_map('esc_url_raw', $matches[0]))); |
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} |
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|
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/** |
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* Returns the fs_booking_link_token query param value from a URL. |
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* |
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* @param string $url |
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* @return string |
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*/ |
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public function getLinkTokenFromUrl($url) |
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{ |
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return sanitize_key(Arr::get($this->parseUrlQueryArgs($url), 'fs_booking_link_token')); |
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} |
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|
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/** |
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* Resolves a CalendarSlot from a booking URL. |
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* |
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* Tries host/event query params first; falls back to extracting calendar and event slugs from the URL path. |
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* |
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* @param string $bookingUrl |
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* @return \FluentBooking\App\Models\CalendarSlot|null |
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*/ |
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public function getEventFromUrl($bookingUrl) |
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{ |
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$queryArgs = $this->parseUrlQueryArgs($bookingUrl); |
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$calendarSlug = sanitize_text_field(Arr::get($queryArgs, 'host')); |
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$eventSlug = sanitize_text_field(Arr::get($queryArgs, 'event')); |
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|
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if (!$calendarSlug || !$eventSlug) { |
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$path = trim((string) wp_parse_url($bookingUrl, PHP_URL_PATH), '/'); |
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$parts = array_values(array_filter(explode('/', $path))); |
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|
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if (count($parts) >= 2) { |
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$eventSlug = sanitize_text_field(array_pop($parts)); |
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$calendarSlug = sanitize_text_field(array_pop($parts)); |
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} |
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} |
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|
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if (!$calendarSlug || !$eventSlug) { |
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return null; |
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} |
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|
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return \FluentBooking\App\Models\CalendarSlot::query() |
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->with('calendar') |
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->where('slug', $eventSlug) |
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->whereHas('calendar', function ($query) use ($calendarSlug) { |
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$query->where('slug', $calendarSlug); |
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}) |
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->first(); |
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} |
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|
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/** |
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* Resolves which ticket a new booking belongs to. |
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* |
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* Tries matching via the fs_ticket_id query param first, then falls back to |
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* fs_booking_link_token stored in ticket meta. |
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* |
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* @param object $booking |
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* @param array $bookingData |
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* @return Ticket|null |
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*/ |
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public function getTicketFromBooking($booking, $bookingData = []) |
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{ |
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$queryArgs = $this->getBookingSourceQueryArgs($booking, $bookingData); |
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$ticketId = absint(Arr::get($queryArgs, 'fs_ticket_id')); |
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|
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if ($ticketId) { |
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$ticket = Ticket::with('customer')->find($ticketId); |
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|
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if ($ticket && $this->bookingMatchesTicket($booking, $ticket)) { |
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return $ticket; |
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} |
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} |
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|
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$linkToken = sanitize_key(Arr::get($queryArgs, 'fs_booking_link_token')); |
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|
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if ($linkToken) { |
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$ticket = $this->findTicketByToken($booking, $linkToken); |
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|
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if ($ticket) { |
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return $ticket; |
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} |
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} |
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|
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return null; |
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} |
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|
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/** |
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* Returns true when an internal_info conversation entry already exists for this booking. |
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* |
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* Prevents duplicate timeline notes from being created. |
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* |
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* @param object $booking |
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* @return bool |
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*/ |
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public function hasTimelineNote($booking) |
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{ |
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return (bool) Conversation::where('message_id', 'fluent_booking_scheduled_' . (int) $booking->id) |
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->where('source', 'fluent_booking') |
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->exists(); |
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} |
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|
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/** |
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* Maps a Booking model to a sanitised array for frontend display. |
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* |
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* Includes local time conversion and join-URL extraction. |
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* |
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* @param object $booking |
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* @return array |
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*/ |
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public function formatBooking($booking) |
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{ |
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$joinUrl = ''; |
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$timezone = $this->getDisplayTimezone($booking); |
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|
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if (method_exists($booking, 'getLocationAsText')) { |
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$locationText = $booking->getLocationAsText(); |
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if (filter_var($locationText, FILTER_VALIDATE_URL)) { |
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$joinUrl = esc_url_raw($locationText); |
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} |
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} |
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|
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return [ |
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'id' => (int) $booking->id, |
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'event_title' => $booking->calendar_event ? sanitize_text_field($booking->calendar_event->title) : '', |
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'calendar_title' => $booking->calendar ? sanitize_text_field($booking->calendar->title) : '', |
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'status' => sanitize_key($booking->status), |
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'status_label' => sanitize_text_field(method_exists($booking, 'getStatusLabel') ? $booking->getStatusLabel() : ucwords(str_replace('_', ' ', $booking->status))), |
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'start_time' => sanitize_text_field($booking->start_time), |
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'local_start_time' => sanitize_text_field($this->convertTime($booking->start_time, $timezone)), |
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'timezone' => sanitize_text_field($timezone), |
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'date_text' => sanitize_text_field(method_exists($booking, 'getFullBookingDateTimeText') ? $booking->getFullBookingDateTimeText($timezone) : $booking->start_time), |
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'admin_url' => method_exists($booking, 'getAdminViewUrl') ? esc_url_raw($booking->getAdminViewUrl()) : '', |
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'join_url' => esc_url_raw($joinUrl), |
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'internal_note' => !empty($booking->internal_note) ? sanitize_textarea_field(wp_strip_all_tags($booking->internal_note)) : '', |
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]; |
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} |
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|
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/** |
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* Returns a pre-scoped Meta query for ticket booking_link records. |
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* |
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* Shared by lookup, existence-check, and fetch operations. |
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* |
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* @return \FluentSupport\Framework\Database\Orm\Builder |
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*/ |
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private function metaQuery() |
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{ |
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return Meta::where('object_type', 'ticket') |
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->where('key', 'fluent_booking_link'); |
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} |
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|
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/** |
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* Parses the query string of a URL into an associative array. |
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* |
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* @param string $url |
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* @return array |
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*/ |
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private function parseUrlQueryArgs($url) |
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{ |
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$query = wp_parse_url($url, PHP_URL_QUERY); |
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|
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if (!$query) { |
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return []; |
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} |
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|
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parse_str($query, $queryArgs); |
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|
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return is_array($queryArgs) ? $queryArgs : []; |
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} |
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|
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/** |
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* Returns query args from the booking's source URL. |
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* |
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* Prefers $bookingData['source_url'] over the booking model's own field. |
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* |
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* @param object $booking |
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* @param array $bookingData |
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* @return array |
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*/ |
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private function getBookingSourceQueryArgs($booking, $bookingData = []) |
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{ |
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$sourceUrl = Arr::get($bookingData, 'source_url') ?: (!empty($booking->source_url) ? $booking->source_url : ''); |
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|
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return $sourceUrl ? $this->parseUrlQueryArgs($sourceUrl) : []; |
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} |
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|
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/** |
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* Returns true when the booking's email case-insensitively matches the ticket customer's email. |
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* |
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* @param object $booking |
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* @param Ticket $ticket |
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* @return bool |
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*/ |
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private function bookingEmailMatchesTicket($booking, Ticket $ticket) |
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{ |
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return $ticket->customer |
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&& !empty($booking->email) |
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&& strtolower(sanitize_email($ticket->customer->email)) === strtolower(sanitize_email($booking->email)); |
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} |
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|
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/** |
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* Returns true when the email matches and the ticket has a stored booking link for this event. |
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* |
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* @param object $booking |
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* @param Ticket $ticket |
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* @return bool |
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*/ |
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private function bookingMatchesTicket($booking, Ticket $ticket) |
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{ |
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return $this->bookingEmailMatchesTicket($booking, $ticket) |
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&& $this->ticketHasGeneratedEventLink($ticket, (int) $booking->event_id); |
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} |
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|
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/** |
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* Returns true when any stored booking link for this ticket targets the given event ID. |
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* |
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* @param Ticket $ticket |
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* @param int $eventId |
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* @return bool |
| 362 |
*/ |
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private function ticketHasGeneratedEventLink(Ticket $ticket, $eventId) |
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{ |
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foreach ($this->getLinksForTicket($ticket) as $link) { |
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if ((int) Arr::get($link, 'event_type_id') === (int) $eventId) { |
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return true; |
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} |
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} |
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|
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return false; |
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} |
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|
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/** |
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* Searches stored link-token meta across all tickets and returns the first whose email and event ID match the booking. |
| 376 |
* |
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* @param object $booking |
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* @param string $linkToken |
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* @return Ticket|null |
| 380 |
*/ |
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private function findTicketByToken($booking, $linkToken) |
| 382 |
{ |
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$linkToken = sanitize_key($linkToken); |
| 384 |
|
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if (!$linkToken) { |
| 386 |
return null; |
| 387 |
} |
| 388 |
|
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$metaRows = $this->metaQuery() |
| 390 |
->where('value', 'LIKE', '%' . $linkToken . '%') |
| 391 |
->orderBy('id', 'DESC') |
| 392 |
->limit(5) |
| 393 |
->get(); |
| 394 |
|
| 395 |
foreach ($metaRows as $meta) { |
| 396 |
$link = Helper::safeUnserialize($meta->value); |
| 397 |
|
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if (!is_array($link) || sanitize_key(Arr::get($link, 'link_token')) !== $linkToken) { |
| 399 |
continue; |
| 400 |
} |
| 401 |
|
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$ticket = Ticket::with('customer')->find((int) $meta->object_id); |
| 403 |
|
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if ($ticket && $this->bookingMatchesGeneratedLink($booking, $ticket, $link)) { |
| 405 |
return $ticket; |
| 406 |
} |
| 407 |
} |
| 408 |
|
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return null; |
| 410 |
} |
| 411 |
|
| 412 |
/** |
| 413 |
* Returns true when the booking email matches the ticket customer and the stored link targets the same event. |
| 414 |
* |
| 415 |
* @param object $booking |
| 416 |
* @param Ticket $ticket |
| 417 |
* @param array $link |
| 418 |
* @return bool |
| 419 |
*/ |
| 420 |
private function bookingMatchesGeneratedLink($booking, Ticket $ticket, array $link) |
| 421 |
{ |
| 422 |
return $this->bookingEmailMatchesTicket($booking, $ticket) |
| 423 |
&& (int) Arr::get($link, 'event_type_id') === (int) $booking->event_id; |
| 424 |
} |
| 425 |
|
| 426 |
/** |
| 427 |
* Returns the display timezone for a booking, preferring the calendar author timezone. |
| 428 |
* |
| 429 |
* @param object $booking |
| 430 |
* @return string |
| 431 |
*/ |
| 432 |
private function getDisplayTimezone($booking) |
| 433 |
{ |
| 434 |
if ($booking->calendar && !empty($booking->calendar->author_timezone)) { |
| 435 |
return $booking->calendar->author_timezone; |
| 436 |
} |
| 437 |
|
| 438 |
if (method_exists($booking, 'getHostTimezone') && $timezone = $booking->getHostTimezone()) { |
| 439 |
return $timezone; |
| 440 |
} |
| 441 |
|
| 442 |
return wp_timezone_string(); |
| 443 |
} |
| 444 |
|
| 445 |
/** |
| 446 |
* Converts a UTC booking time string to the given timezone. |
| 447 |
* |
| 448 |
* @param string $time |
| 449 |
* @param string $timezone |
| 450 |
* @return string |
| 451 |
*/ |
| 452 |
private function convertTime($time, $timezone) |
| 453 |
{ |
| 454 |
if (!$time) { |
| 455 |
return $time; |
| 456 |
} |
| 457 |
|
| 458 |
return \FluentBooking\App\Services\DateTimeHelper::convertFromUtc($time, $timezone, 'Y-m-d H:i:s'); |
| 459 |
} |
| 460 |
} |
| 461 |
|
