fluent-support / app / Services / Integrations / FluentCrm / FluentCRMWidgets.php

FluentCRMWidgets.php in Fluent Support – Helpdesk & Customer Support Ticket System 2.2.1, at app/Services/Integrations/FluentCrm/FluentCRMWidgets.php

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1	<?php
2
3	namespace FluentSupport\App\Services\Integrations\FluentCrm;
4
5	use FluentCrm\App\Models\Subscriber;
6	use FluentSupport\App\Models\Customer;
7	use FluentSupport\App\Models\Ticket;
8	use FluentSupport\App\Services\Helper;
9
10	class FluentCRMWidgets
11	{
12	public function boot()
13	{
14	add_action('fluent_support/customer_created', array($this, 'maybeCreateContact'), 10, 1);
15	add_filter('fluentcrm-support_tickets_providers', array($this, 'pushProvider'));
16	add_filter('fluentcrm-get_support_tickets_fluent_support', array($this, 'getSupportTickets'), 10, 2);
17
18	new CreateTicketAction();
19	}
20
21	public function pushProvider($providers)
22	{
23	$providers['fluent_support'] = [
24	'title' => __('Support Tickets by Fluent Support', 'fluent-support'),
25	'name' => __('Fluent Support', 'fluent-support')
26	];
27
28	return $providers;
29	}
30
31	public function getSupportTickets($data, $subscriber)
32	{
33	$supportPerson = Customer::where('email', $subscriber->email)->first();
34
35	if (!$supportPerson) {
36	return $data;
37	}
38
39	$tickets = Ticket::where('customer_id', $supportPerson->id)
40	->latest('id')
41	->paginate();
42
43	$formattedTickets = [];
44	foreach ($tickets as $ticket) {
45	$ticketUrl = Helper::getPortalAdminBaseUrl() . 'tickets/' . $ticket->id . '/view';
46	$actionHTML = '<a target="_blank" href="' . $ticketUrl . '">' . __('View Ticket', 'fluent-support') . '</a>';
47	$formattedTickets[] = [
48	'id' => '#' . $ticket->id,
49	'title' => $ticket->title,
50	'status' => '<span class="el-tag">' . $ticket->status . '</span>',
51	'Submitted at' => human_time_diff(strtotime($ticket->created_at), current_time('timestamp')) . __(' ago', 'fluent-support'),
52	'action' => $actionHTML
53	];
54	}
55
56	return [
57	'total' => $tickets->total(),
58	'data' => $formattedTickets
59	];
60	}
61
62	public function maybeCreateContact($customer)
63	{
64	$syncSettings = $this->getSyncSettings();
65	if ($syncSettings['enabled'] != 'yes') {
66	return false;
67	}
68
69	$email = $customer->email;
70
71	if (!class_exists('\FluentCrm\App\Models\Subscriber')) {
72	return false;
73	}
74
75	$subscriber = Subscriber::where('email', $email)->first();
76
77	$customerData = array_filter([
78	'first_name' => $customer->first_name,
79	'last_name' => $customer->last_name,
80	'email' => $customer->email,
81	'address_line_1' => $customer->address_line_1,
82	'address_line_2' => $customer->address_line_2,
83	'postal_code' => $customer->zip,
84	'city' => $customer->city,
85	'state' => $customer->state,
86	'country' => $customer->country,
87	]);
88
89
90	if ($subscriber) {
91	unset($customerData['email']);
92	$subscriber->fill($customerData);
93	$subscriber->save();
94	} else {
95	$customerData['status'] = $syncSettings['default_status'];
96	$subscriber = FluentCrmApi('contacts')->createOrUpdate($customerData);
97
98	if (!$subscriber) {
99	return false;
100	}
101
102	if ($customerData['status'] == 'pending' && $subscriber->status == 'pending') {
103	$subscriber->sendDoubleOptinEmail();
104	}
105	}
106
107	if ($syncSettings['assigned_list']) {
108	$subscriber->attachLists([$syncSettings['assigned_list']]);
109	}
110
111	if ($syncSettings['assigned_tags']) {
112	$subscriber->attachTags($syncSettings['assigned_tags']);
113	}
114
115	return true;
116	}
117
118	private function getSyncSettings()
119	{
120	$settings = Helper::getOption('_fluentcrm_intergration_settings');
121
122	$settingDefault = [
123	'enabled' => 'no',
124	'default_status' => 'subscribed',
125	'assigned_list' => '',
126	'assigned_tags' => []
127	];
128
129	if (!$settings) {
130	return $settingDefault;
131	}
132
133	return wp_parse_args($settings, $settingDefault);
134	}
135	}
136