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SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent / 3.3.7
SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent v3.3.7
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supportcandy / includes / custom-field-types / class-wpsc-df-ip-address.php

class-wpsc-df-ip-address.php in SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 3.3.7, at includes/custom-field-types/class-wpsc-df-ip-address.php

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1 <?php
2 if ( ! defined( 'ABSPATH' ) ) {
3 exit; // Exit if accessed directly!
4 }
5
6 if ( ! class_exists( 'WPSC_DF_IP_Address' ) ) :
7
8 final class WPSC_DF_IP_Address {
9
10 /**
11 * Slug for this custom field type
12 *
13 * @var string
14 */
15 public static $slug = 'df_ip_address';
16
17 /**
18 * Set whether this custom field type is of type date
19 *
20 * @var boolean
21 */
22 public static $is_date = false;
23
24 /**
25 * Set whether this custom field type has applicable to date range
26 *
27 * @var boolean
28 */
29 public static $has_date_range = false;
30
31 /**
32 * Set whether this custom field type has multiple values
33 *
34 * @var boolean
35 */
36 public static $has_multiple_val = false;
37
38 /**
39 * Data type for column created in tickets table
40 *
41 * @var string
42 */
43 public static $data_type = 'VARCHAR(50) NULL';
44
45 /**
46 * Set whether this custom field type has reference to other class
47 *
48 * @var boolean
49 */
50 public static $has_ref = false;
51
52 /**
53 * Reference class for this custom field type so that its value(s) return with object or array of objects automatically. Empty string indicate no reference.
54 *
55 * @var string
56 */
57 public static $ref_class = '';
58
59 /**
60 * Set whether this custom field field type is system default (no fields can be created from it).
61 *
62 * @var boolean
63 */
64 public static $is_default = true;
65
66 /**
67 * Set whether this field type has extra information that can be used in ticket form, edit custom fields, etc.
68 *
69 * @var boolean
70 */
71 public static $has_extra_info = false;
72
73 /**
74 * Set whether this custom field type can accept personal info.
75 *
76 * @var boolean
77 */
78 public static $has_personal_info = false;
79
80 /**
81 * Set whether fields created from this custom field type is allowed in create ticket form
82 *
83 * @var boolean
84 */
85 public static $is_ctf = false;
86
87 /**
88 * Set whether fields created from this custom field type is allowed in ticket list
89 *
90 * @var boolean
91 */
92 public static $is_list = true;
93
94 /**
95 * Set whether fields created from this custom field type is allowed in ticket filter
96 *
97 * @var boolean
98 */
99 public static $is_filter = false;
100
101 /**
102 * Set whether fields created from this custom field type can be given character limits
103 *
104 * @var boolean
105 */
106 public static $has_char_limit = false;
107
108 /**
109 * Set whether fields created from this custom field type has custom options set in options table
110 *
111 * @var boolean
112 */
113 public static $has_options = false;
114
115 /**
116 * Set whether fields created from this custom field type can be auto-filled
117 *
118 * @var boolean
119 */
120 public static $is_auto_fill = false;
121
122 /**
123 * Set whether fields created from this custom field type can be available for ticket list sorting
124 *
125 * @var boolean
126 */
127 public static $is_sort = false;
128
129 /**
130 * Set whether fields created from this custom field type can have placeholder
131 *
132 * @var boolean
133 */
134 public static $is_placeholder = false;
135
136 /**
137 * Set whether fields created from this custom field type is applicable for visibility conditions in create ticket form
138 *
139 * @var boolean
140 */
141 public static $is_visibility_conditions = false;
142
143 /**
144 * Set whether fields created from this custom field type is applicable for macros
145 *
146 * @var boolean
147 */
148 public static $has_macro = true;
149
150 /**
151 * Set whether fields of this custom field type is applicalbe for search on ticket list page.
152 *
153 * @var boolean
154 */
155 public static $is_search = false;
156
157 /**
158 * Initialize the class
159 *
160 * @return void
161 */
162 public static function init() {
163
164 // Get object of this class.
165 add_filter( 'wpsc_load_ref_classes', array( __CLASS__, 'load_ref_class' ) );
166
167 // ticket form.
168 add_filter( 'wpsc_create_ticket_data', array( __CLASS__, 'set_create_ticket_data' ), 10, 3 );
169
170 // create ticket data for rest api.
171 add_filter( 'wpsc_rest_create_ticket', array( __CLASS__, 'set_rest_ticket_data' ), 10, 3 );
172 }
173
174 /**
175 * Load current class to reference classes
176 *
177 * @param array $classes - Associative array of class names indexed by its slug.
178 * @return array
179 */
180 public static function load_ref_class( $classes ) {
181
182 $classes[ self::$slug ] = array(
183 'class' => __CLASS__,
184 'save-key' => 'id',
185 );
186 return $classes;
187 }
188
189 /**
190 * Return default value for custom field of this type
191 *
192 * @param WPSC_Custom_Field $cf - custom field object.
193 * @return mixed
194 */
195 public static function get_default_value( $cf ) {
196
197 return '';
198 }
199
200 /**
201 * Check and return custom field value for new ticket to be created.
202 * This function is used by filter for set create ticket form and called directly by my-profile for each applicable custom fields.
203 * Ignore phpcs nonce issue as we already checked where it is called from.
204 *
205 * @param array $data - Array of values to to stored in ticket in an insert function.
206 * @param array $custom_fields - Array containing all applicable custom fields indexed by unique custom field types.
207 * @param boolean $is_my_profile - Whether it or not it is created from my-profile. This function is used by create ticket as well as my-profile. Due to customer fields handling is done same way, this flag gives apportunity to identify where it being called.
208 * @return array
209 */
210 public static function set_create_ticket_data( $data, $custom_fields, $is_my_profile ) {
211
212 $data['ip_address'] = self::get_current_user_ip();
213 return $data;
214 }
215
216 /**
217 * Set create ticket data for rest api request
218 *
219 * @param array $data - create ticket data array.
220 * @param WP_REST_Request $request - rest request object.
221 * @param array $custom_fields - custom field objects indexed by unique custom field types.
222 * @return array
223 */
224 public static function set_rest_ticket_data( $data, $request, $custom_fields ) {
225
226 $data['ip_address'] = self::get_current_user_ip();
227 return $data;
228 }
229
230 /**
231 * Get current user IP address
232 *
233 * @return string
234 */
235 public static function get_current_user_ip() {
236
237 $ip_address = isset( $_SERVER ) && isset( $_SERVER['REMOTE_ADDR'] ) ? sanitize_text_field( wp_unslash( $_SERVER['REMOTE_ADDR'] ) ) : '';
238 if ( strlen( $ip_address ) > 28 || $ip_address == '::1' ) {
239 $ip_address = '';
240 }
241 return $ip_address;
242 }
243
244 /**
245 * Print edit custom field properties
246 *
247 * @param WPSC_Custom_Fields $cf - custom field object.
248 * @param string $field_class - class name of field category.
249 * @return void
250 */
251 public static function get_edit_custom_field_properties( $cf, $field_class ) {
252
253 if ( in_array( 'tl_width', $field_class::$allowed_properties ) ) :?>
254 <div data-type="number" data-required="false" class="wpsc-input-group tl_width">
255 <div class="label-container">
256 <label for="">
257 <?php esc_attr_e( 'Ticket list width (pixels)', 'supportcandy' ); ?>
258 </label>
259 </div>
260 <input type="number" name="tl_width" value="<?php echo intval( $cf->tl_width ); ?>" autocomplete="off">
261 </div>
262 <?php
263 endif;
264 }
265
266 /**
267 * Set custom field properties. Can be used by add/edit custom field.
268 * Ignore phpcs nonce issue as we already checked where it is called from.
269 *
270 * @param WPSC_Custom_Field $cf - custom field object.
271 * @param string $field_class - class of field category.
272 * @return void
273 */
274 public static function set_cf_properties( $cf, $field_class ) {
275
276 // tl_width!
277 if ( in_array( 'tl_width', $field_class::$allowed_properties ) ) {
278 $tl_width = isset( $_POST['tl_width'] ) ? intval( $_POST['tl_width'] ) : 0; // phpcs:ignore
279 $cf->tl_width = $tl_width ? $tl_width : 100;
280 }
281
282 // save!
283 $cf->save();
284 }
285
286 /**
287 * Returns printable ticket value for custom field. Can be used in export tickets, replace macros etc.
288 *
289 * @param WPSC_Custom_Field $cf - custom field object.
290 * @param WPSC_Ticket $ticket - ticket object.
291 * @param string $module - module name.
292 * @return string
293 */
294 public static function get_ticket_field_val( $cf, $ticket, $module = '' ) {
295
296 return $ticket->{$cf->slug};
297 }
298
299 /**
300 * Print ticket value for given custom field on ticket list
301 *
302 * @param WPSC_Custom_Field $cf - custom field object.
303 * @param WPSC_Ticket $ticket - ticket object.
304 * @return void
305 */
306 public static function print_tl_ticket_field_val( $cf, $ticket ) {
307
308 echo esc_attr( self::get_ticket_field_val( $cf, $ticket ) );
309 }
310
311 /**
312 * Print ticket value for given custom field on widget
313 *
314 * @param WPSC_Custom_Field $cf - custom field object.
315 * @param WPSC_Ticket $ticket - ticket object.
316 * @return void
317 */
318 public static function print_widget_ticket_field_val( $cf, $ticket ) {
319
320 $ip = $ticket->{$cf->slug};
321 if ( $ip ) {
322 echo '<a class="wpsc-link" href="https://ipinfo.io/' . esc_attr( $ip ) . '" target="_blank">' . esc_attr( $ip ) . '</a>';
323 } else {
324 esc_attr_e( 'Not Applicable', 'supportcandy' );
325 }
326 }
327 }
328 endif;
329
330 WPSC_DF_IP_Address::init();
331