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SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent / 3.4.1
SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent v3.4.1
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supportcandy / includes / custom-field-types / class-wpsc-cf-datetime.php

class-wpsc-cf-datetime.php in SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 3.4.1, at includes/custom-field-types/class-wpsc-cf-datetime.php

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1 <?php
2 if ( ! defined( 'ABSPATH' ) ) {
3 exit; // Exit if accessed directly!
4 }
5
6 if ( ! class_exists( 'WPSC_CF_Datetime' ) ) :
7
8 final class WPSC_CF_Datetime {
9
10 /**
11 * Slug for this custom field type
12 *
13 * @var string
14 */
15 public static $slug = 'cf_datetime';
16
17 /**
18 * Set whether this custom field type is of type date
19 *
20 * @var boolean
21 */
22 public static $is_date = true;
23
24 /**
25 * Set whether this custom field type has applicable to date range
26 *
27 * @var boolean
28 */
29 public static $has_date_range = true;
30
31 /**
32 * Set whether this custom field type has multiple values
33 *
34 * @var boolean
35 */
36 public static $has_multiple_val = false;
37
38 /**
39 * Data type for column created in tickets table
40 *
41 * @var string
42 */
43 public static $data_type = 'DATETIME NULL DEFAULT NULL';
44
45 /**
46 * Set whether this custom field type has reference to other class
47 *
48 * @var boolean
49 */
50 public static $has_ref = true;
51
52 /**
53 * Reference class for this custom field type so that its value(s) return with object or array of objects automatically. Empty string indicate no reference.
54 *
55 * @var string
56 */
57 public static $ref_class = 'datetime';
58
59 /**
60 * Set whether this custom field field type is system default (no fields can be created from it).
61 *
62 * @var boolean
63 */
64 public static $is_default = false;
65
66 /**
67 * Set whether this field type has extra information that can be used in ticket form, edit custom fields, etc.
68 *
69 * @var boolean
70 */
71 public static $has_extra_info = true;
72
73 /**
74 * Set whether this custom field type can accept personal info.
75 *
76 * @var boolean
77 */
78 public static $has_personal_info = true;
79
80 /**
81 * Set whether fields created from this custom field type is allowed in create ticket form
82 *
83 * @var boolean
84 */
85 public static $is_ctf = true;
86
87 /**
88 * Set whether fields created from this custom field type is allowed in ticket list
89 *
90 * @var boolean
91 */
92 public static $is_list = true;
93
94 /**
95 * Set whether fields created from this custom field type is allowed in ticket filter
96 *
97 * @var boolean
98 */
99 public static $is_filter = true;
100
101 /**
102 * Set whether fields created from this custom field type can be given character limits
103 *
104 * @var boolean
105 */
106 public static $has_char_limit = false;
107
108 /**
109 * Set whether fields created from this custom field type has custom options set in options table
110 *
111 * @var boolean
112 */
113 public static $has_options = false;
114
115 /**
116 * Set whether fields created from this custom field type can be available for ticket list sorting
117 *
118 * @var boolean
119 */
120 public static $is_sort = true;
121
122 /**
123 * Set whether fields created from this custom field type can be auto-filled
124 *
125 * @var boolean
126 */
127 public static $is_auto_fill = true;
128
129 /**
130 * Set whether fields created from this custom field type can have placeholder
131 *
132 * @var boolean
133 */
134 public static $is_placeholder = true;
135
136 /**
137 * Set whether fields created from this custom field type is applicable for visibility conditions in create ticket form
138 *
139 * @var boolean
140 */
141 public static $is_visibility_conditions = true;
142
143 /**
144 * Set whether fields created from this custom field type is applicable for macros
145 *
146 * @var boolean
147 */
148 public static $has_macro = true;
149
150 /**
151 * Set whether fields of this custom field type is applicalbe for search on ticket list page.
152 *
153 * @var boolean
154 */
155 public static $is_search = false;
156
157 /**
158 * Initialize the class
159 *
160 * @return void
161 */
162 public static function init() {
163
164 // Get object of this class.
165 add_filter( 'wpsc_load_ref_classes', array( __CLASS__, 'load_ref_class' ) );
166
167 // Set custom field type.
168 add_filter( 'wpsc_cf_types', array( __CLASS__, 'add_cf_type' ), 7 );
169
170 // ticket form.
171 add_action( 'wpsc_js_validate_ticket_form', array( __CLASS__, 'js_validate_ticket_form' ) );
172 add_filter( 'wpsc_create_ticket_data', array( __CLASS__, 'set_create_ticket_data' ), 10, 3 );
173 add_action( 'wpsc_js_clear_value_hidden_fields', array( __CLASS__, 'js_clear_value_hidden_fields' ) );
174
175 // create ticket data for rest api.
176 add_filter( 'wpsc_rest_create_ticket', array( __CLASS__, 'set_rest_ticket_data' ), 10, 3 );
177 }
178
179 /**
180 * Load current class to reference classes
181 *
182 * @param array $classes - Associative array of class names indexed by its slug.
183 * @return array
184 */
185 public static function load_ref_class( $classes ) {
186
187 $classes[ self::$slug ] = array(
188 'class' => __CLASS__,
189 'save-key' => 'id',
190 );
191 return $classes;
192 }
193
194 /**
195 * Add custom field type to list
196 *
197 * @param array $cf_types - custom field types array.
198 * @return array
199 */
200 public static function add_cf_type( $cf_types ) {
201
202 $cf_types[ self::$slug ] = array(
203 'label' => esc_attr__( 'Datetime', 'supportcandy' ),
204 'class' => __CLASS__,
205 );
206 return $cf_types;
207 }
208
209 /**
210 * Print operators for ticket form filter
211 *
212 * @param WPSC_Custom_Field $cf - custom field object.
213 * @param array $filter - Existing filters (if any).
214 * @return void
215 */
216 public static function get_operators( $cf, $filter = array() ) {
217 ?>
218
219 <div class="item conditional">
220 <select class="operator" onchange="wpsc_tc_get_operand(this, '<?php echo esc_attr( $cf->slug ); ?>', '<?php echo esc_attr( wp_create_nonce( 'wpsc_tc_get_operand' ) ); ?>');">
221 <option value=""><?php esc_attr_e( 'Compare As', 'supportcandy' ); ?></option>
222 <option <?php isset( $filter['operator'] ) && selected( $filter['operator'], '=' ); ?> value="="><?php esc_attr_e( 'Equals', 'supportcandy' ); ?></option>
223 <option <?php isset( $filter['operator'] ) && selected( $filter['operator'], '<' ); ?> value="<"><?php esc_attr_e( 'Less than', 'supportcandy' ); ?></option>
224 <option <?php isset( $filter['operator'] ) && selected( $filter['operator'], '<=' ); ?> value="<="><?php esc_attr_e( 'Less than or equals', 'supportcandy' ); ?></option>
225 <option <?php isset( $filter['operator'] ) && selected( $filter['operator'], '>' ); ?> value=">"><?php esc_attr_e( 'Greater than', 'supportcandy' ); ?></option>
226 <option <?php isset( $filter['operator'] ) && selected( $filter['operator'], '>=' ); ?> value=">="><?php esc_attr_e( 'Greater than or equals', 'supportcandy' ); ?></option>
227 <option <?php isset( $filter['operator'] ) && selected( $filter['operator'], 'BETWEEN' ); ?> value="BETWEEN"><?php esc_attr_e( 'Between', 'supportcandy' ); ?></option>
228 </select>
229 </div>
230 <?php
231 }
232
233 /**
234 * Print operators for ticket form filter
235 *
236 * @param string $operator - condition operator on which operands should be returned.
237 * @param WPSC_Custom_Field $cf - custom field object.
238 * @param array $filter - Exising functions (if any).
239 * @return void
240 */
241 public static function get_operands( $operator, $cf, $filter = array() ) {
242
243 $unique_id = uniqid( 'wpsc_' );
244 $is_between = $operator == 'BETWEEN' ? true : false;
245 $operand_val_1 = isset( $filter['operand_val_1'] ) ? $filter['operand_val_1'] : '';
246 $operand_val_2 = isset( $filter['operand_val_2'] ) ? $filter['operand_val_2'] : '';
247 ?>
248
249 <div class="item conditional operand <?php echo ! $is_between ? 'single' : ''; ?>">
250 <input type="text" class="operand_val_1 <?php echo esc_attr( $unique_id ); ?>" placeholder="<?php echo $is_between ? esc_attr__( 'From date', 'supportcandy' ) : ''; ?>" value="<?php echo esc_attr( $operand_val_1 ); ?>">
251 </div>
252 <script>
253 jQuery('.operand_val_1.<?php echo esc_attr( $unique_id ); ?>').flatpickr({
254 enableTime: true,
255 locale: "<?php echo esc_attr( WPSC_Functions::get_locale_iso() ); ?>",
256 });
257 </script>
258 <?php
259
260 if ( $is_between ) :
261 ?>
262 <div class="item conditional operand">
263 <input type="text" class="operand_val_2 <?php echo esc_attr( $unique_id ); ?>" placeholder="<?php esc_attr_e( 'To date', 'supportcandy' ); ?>" value="">
264 </div>
265 <script>
266 jQuery('.operand_val_1.<?php echo esc_attr( $unique_id ); ?>').change(function() {
267 var fromDate = jQuery(this).val().trim();
268 jQuery('.operand_val_2.<?php echo esc_attr( $unique_id ); ?>').flatpickr({
269 enableTime: true,
270 minDate: fromDate,
271 defaultDate: fromDate,
272 locale: "<?php echo esc_attr( WPSC_Functions::get_locale_iso() ); ?>",
273 });
274 });
275 <?php
276 if ( $operand_val_2 ) :
277 ?>
278 jQuery('.operand_val_2.<?php echo esc_attr( $unique_id ); ?>').flatpickr({
279 enableTime: true,
280 minDate: '<?php echo esc_attr( $operand_val_1 ); ?>',
281 defaultDate: '<?php echo esc_attr( $operand_val_2 ); ?>',
282 locale: "<?php echo esc_attr( WPSC_Functions::get_locale_iso() ); ?>",
283 });
284 <?php
285 endif;
286 ?>
287 </script>
288 <?php
289 endif;
290 }
291
292 /**
293 * Check condition for this type
294 *
295 * @param array $condition - condition data.
296 * @param WPSC_Custom_Field $cf - custom field object.
297 * @param mixed $value - value to compare.
298 * @return boolean
299 */
300 public static function is_valid( $condition, $cf, $value ) {
301
302 $response = false;
303 if ( ! $value ) {
304 return false;
305 }
306 $operand_1 = new DateTime( $condition['operand_val_1'] );
307 switch ( $condition['operator'] ) {
308
309 case '=':
310 $response = $operand_1 == $value ? true : false;
311 break;
312
313 case '<':
314 $response = $operand_1 > $value ? true : false;
315 break;
316
317 case '>':
318 $response = $operand_1 < $value ? true : false;
319 break;
320
321 case '<=':
322 $response = $operand_1 >= $value ? true : false;
323 break;
324
325 case '>=':
326 $response = $operand_1 <= $value ? true : false;
327 break;
328
329 case 'BETWEEN':
330 $operand_2 = new DateTime( $condition['operand_val_2'] );
331 $response = $operand_1 <= $value && $operand_2 >= $value ? true : false;
332 break;
333 }
334 return $response;
335 }
336
337 /**
338 * Parse filter and return sql query to be merged in ticket model query builder
339 *
340 * @param WPSC_Custom_Field $cf - custom field of this type.
341 * @param mixed $compare - comparison operator.
342 * @param mixed $val - value to compare.
343 * @return string
344 */
345 public static function parse_filter( $cf, $compare, $val ) {
346
347 $str = '';
348
349 switch ( $compare ) {
350
351 case '=':
352 case '<':
353 case '>':
354 case '<=':
355 case '>=':
356 $from = WPSC_Functions::get_utc_date_str( $val . ':00' );
357 $str = self::get_sql_slug( $cf ) . $compare . '\'' . esc_sql( $from ) . '\'';
358 break;
359
360 case 'BETWEEN':
361 $from = WPSC_Functions::get_utc_date_str( $val['operand_val_1'] . ':00' );
362 $to = WPSC_Functions::get_utc_date_str( $val['operand_val_2'] . ':00' );
363 $str = self::get_sql_slug( $cf ) . ' BETWEEN \'' . esc_sql( $from ) . '\' AND \'' . esc_sql( $to ) . '\'';
364 break;
365
366 default:
367 $str = '1=1';
368 }
369
370 return $str;
371 }
372
373 /**
374 * Return orderby string
375 *
376 * @param WPSC_Custom_Field $cf - custom field object.
377 * @return string
378 */
379 public static function get_orderby_string( $cf ) {
380
381 return self::get_sql_slug( $cf );
382 }
383
384 /**
385 * Check ticket condition
386 *
387 * @param array $condition - array with condition data.
388 * @param WPSC_Custom_Field $cf - custom field object.
389 * @param WPSC_Ticket $ticket - ticket object.
390 * @return boolean
391 */
392 public static function is_valid_ticket_condition( $condition, $cf, $ticket ) {
393
394 $flag = true;
395 $date = $ticket->{$cf->slug};
396 if ( ! is_object( $date ) ) {
397 return false;
398 }
399
400 switch ( $condition['operator'] ) {
401
402 case '=':
403 $flag = $date->format( 'Y-m-d H:i' ) == $condition['operand_val_1'] ? true : false;
404 break;
405
406 case '<':
407 $operand = new DateTime( $condition['operand_val_1'] );
408 $flag = $date < $operand ? true : false;
409 break;
410
411 case '>':
412 $operand = new DateTime( $condition['operand_val_1'] );
413 $flag = $date > $operand ? true : false;
414 break;
415
416 case '<=':
417 $operand = new DateTime( $condition['operand_val_1'] );
418 $flag = $date <= $operand ? true : false;
419 break;
420
421 case '>=':
422 $operand = new DateTime( $condition['operand_val_1'] );
423 $flag = $date >= $operand ? true : false;
424 break;
425
426 case 'BETWEEN':
427 $operand1 = new DateTime( $condition['operand_val_1'] );
428 $operand2 = new DateTime( $condition['operand_val_2'] );
429 $flag = $operand1 <= $date && $operand2 >= $date ? true : false;
430 break;
431
432 default:
433 $flag = true;
434 }
435
436 return $flag;
437 }
438
439 /**
440 * Check ticket condition
441 *
442 * @param array $condition - array with condition data.
443 * @param WPSC_Custom_Field $cf - custom field object.
444 * @param WPSC_Ticket $customer - customer object.
445 * @return boolean
446 */
447 public static function is_valid_customer_condition( $condition, $cf, $customer ) {
448
449 $flag = true;
450 $date = $customer->{$cf->slug};
451 if ( ! is_object( $date ) ) {
452 return false;
453 }
454
455 switch ( $condition['operator'] ) {
456
457 case '=':
458 $flag = $date->format( 'Y-m-d H:i' ) == $condition['operand_val_1'] ? true : false;
459 break;
460
461 case '<':
462 $operand = new DateTime( $condition['operand_val_1'] );
463 $flag = $date < $operand ? true : false;
464 break;
465
466 case '>':
467 $operand = new DateTime( $condition['operand_val_1'] );
468 $flag = $date > $operand ? true : false;
469 break;
470
471 case '<=':
472 $operand = new DateTime( $condition['operand_val_1'] );
473 $flag = $date <= $operand ? true : false;
474 break;
475
476 case '>=':
477 $operand = new DateTime( $condition['operand_val_1'] );
478 $flag = $date >= $operand ? true : false;
479 break;
480
481 case 'BETWEEN':
482 $operand1 = new DateTime( $condition['operand_val_1'] );
483 $operand2 = new DateTime( $condition['operand_val_2'] );
484 $flag = $operand1 <= $date && $operand2 >= $date ? true : false;
485 break;
486
487 default:
488 $flag = true;
489 }
490
491 return $flag;
492 }
493
494 /**
495 * Print ticket form field
496 *
497 * @param WPSC_Custom_Field $cf - Custom field object.
498 * @param array $tff - Array of ticket form field settings for this field.
499 * @return string
500 */
501 public static function print_tff( $cf, $tff ) {
502
503 $unique_id = uniqid( 'wpsc_' );
504 $val = '';
505 if ( $cf->field == 'ticket' ) {
506 $val = $cf->is_auto_fill && $cf->default_value ? $cf->default_value[0] : '';
507 $val = $val ? new DateTime( $val ) : '';
508 } else {
509 $current_user = WPSC_Current_User::$current_user;
510 $val = $current_user->is_customer && $current_user->customer->{$cf->slug} ? $current_user->customer->{$cf->slug} : '';
511 }
512
513 ob_start();
514 ?>
515 <div class="<?php echo esc_attr( WPSC_Functions::get_tff_classes( $cf, $tff ) ); ?>" data-cft="<?php echo esc_attr( self::$slug ); ?>" data-slug="<?php echo esc_attr( $cf->slug ); ?>">
516 <div class="wpsc-tff-label">
517 <span class="name"><?php echo esc_attr( $cf->name ); ?></span>
518 <?php
519 if ( $tff['is-required'] ) {
520 ?>
521 <span class="required-indicator">*</span>
522 <?php
523 }
524 ?>
525 </div>
526 <span class="extra-info"><?php echo esc_attr( $cf->extra_info ); ?></span>
527 <div class="wpsc-input-close-group">
528 <input
529 id="<?php echo esc_attr( $unique_id ); ?>"
530 type="text"
531 name="<?php echo esc_attr( $cf->slug ); ?>"
532 placeholder="<?php echo esc_attr( $cf->placeholder_text ); ?>"
533 onchange="wpsc_check_tff_visibility()"
534 value="<?php echo $val && is_object( $val ) ? esc_attr( $val->format( 'Y-m-d H:i' ) ) : ''; ?>"
535 autocomplete="off"/>
536 <span onclick="wpsc_clear_date(this);"><?php WPSC_Icons::get( 'times' ); ?></span>
537 </div>
538 <script>
539 jQuery('#<?php echo esc_attr( $unique_id ); ?>').flatpickr({
540 <?php echo $cf->date_range == 'future' ? 'minDate: new Date(),' : ''; ?>
541 <?php echo $cf->date_range == 'past' ? 'maxDate: new Date(),' : ''; ?>
542 enableTime: true,
543 disableMobile: true,
544 locale: "<?php echo esc_attr( WPSC_Functions::get_locale_iso() ); ?>",
545 <?php echo $cf->date_range == 'range' ? "minDate:'" . esc_attr( $cf->start_range->format( 'Y-m-d' ) ) . ' ' . esc_attr( $cf->start_range->format( 'H:i' ) ) . "', maxDate:'" . esc_attr( $cf->end_range->format( 'Y-m-d' ) ) . ' ' . esc_attr( $cf->end_range->format( 'H:i' ) ) . "'" : ''; ?>
546 });
547 </script>
548 </div>
549 <?php
550 return ob_get_clean();
551 }
552
553 /**
554 * Validate this type field in create ticket
555 *
556 * @return void
557 */
558 public static function js_validate_ticket_form() {
559 ?>
560
561 case '<?php echo esc_attr( self::$slug ); ?>':
562 var val = customField.find('input').first().val().trim();
563 if (customField.hasClass('required') && !val) {
564 isValid = false;
565 alert(supportcandy.translations.req_fields_missing);
566 }
567 break;
568 <?php
569 echo PHP_EOL;
570 }
571
572 /**
573 * Return custom field value in $_POST
574 * Ignore phpcs nonce issue as we already checked where it is called from.
575 *
576 * @param string $slug - Custom field slug.
577 * @param mixed $cf - Custom field object or false.
578 * @return mixed
579 */
580 public static function get_tff_value( $slug, $cf = false ) {
581
582 $date = isset( $_POST[ $slug ] ) ? sanitize_text_field( wp_unslash( $_POST[ $slug ] ) ) : ''; // phpcs:ignore
583 $date = $date && preg_match( '/\d{4}-\d{2}-\d{2}\s\d{2}:\d{2}/', $date ) ? $date . ':00' : '';
584 return $date ? new DateTime( $date ) : false;
585 }
586
587 /**
588 * Return default value for custom field of this type
589 *
590 * @param WPSC_Custom_Field $cf - custom field object.
591 * @return mixed
592 */
593 public static function get_default_value( $cf ) {
594
595 return $cf->default_value ? $cf->default_value[0] . ':00' : '';
596 }
597
598 /**
599 * Check and return custom field value for new ticket to be created.
600 * This function is used by filter for set create ticket form and called directly by my-profile for each applicable custom fields.
601 * Ignore phpcs nonce issue as we already checked where it is called from.
602 *
603 * @param array $data - Array of values to to stored in ticket in an insert function.
604 * @param array $custom_fields - Array containing all applicable custom fields indexed by unique custom field types.
605 * @param boolean $is_my_profile - Whether it or not it is created from my-profile. This function is used by create ticket as well as my-profile. Due to customer fields handling is done same way, this flag gives apportunity to identify where it being called.
606 * @return array
607 */
608 public static function set_create_ticket_data( $data, $custom_fields, $is_my_profile ) {
609
610 if ( isset( $custom_fields[ self::$slug ] ) ) {
611 foreach ( $custom_fields[ self::$slug ] as $cf ) {
612 $value = self::get_tff_value( $cf->slug );
613 if ( $cf->field == 'ticket' ) {
614
615 $default_val = self::get_default_value( $cf );
616 $data[ $cf->slug ] = $value ? $value->format( 'Y-m-d H:i:s' ) : $default_val;
617
618 } elseif ( $cf->field == 'agentonly' ) {
619
620 $data[ $cf->slug ] = self::get_default_value( $cf );
621
622 } elseif ( $cf->field == 'customer' && $data['customer'] != 0 ) {
623
624 $tff = get_option( 'wpsc-tff' );
625 if ( ! $is_my_profile && ! isset( $tff[ $cf->slug ] ) ) {
626 continue;
627 }
628 $customer = new WPSC_Customer( $data['customer'] );
629 $prev_val = $customer->{$cf->slug} && is_object( $customer->{$cf->slug} ) ? $customer->{$cf->slug}->format( 'Y-m-d H:i:s' ) : '';
630 if ( $customer->{$cf->slug} != $value ) {
631 $customer->{$cf->slug} = $value;
632 $customer->save();
633
634 $new_val = $value && is_object( $value ) ? $value->format( 'Y-m-d H:i:s' ) : '';
635
636 // Set log for this change.
637 WPSC_Log::insert(
638 array(
639 'type' => 'customer',
640 'ref_id' => $customer->id,
641 'modified_by' => WPSC_Current_User::$current_user->customer->id,
642 'body' => wp_json_encode(
643 array(
644 'slug' => $cf->slug,
645 'prev' => $prev_val,
646 'new' => $new_val,
647 )
648 ),
649 'date_created' => ( new DateTime() )->format( 'Y-m-d H:i:s' ),
650 )
651 );
652 }
653 }
654 }
655 }
656 return $data;
657 }
658
659 /**
660 * Set create ticket data for rest api request
661 *
662 * @param array $data - create ticket data array.
663 * @param WP_REST_Request $request - rest request object.
664 * @param array $custom_fields - custom field objects indexed by unique custom field types.
665 * @return array
666 */
667 public static function set_rest_ticket_data( $data, $request, $custom_fields ) {
668
669 $current_user = WPSC_Current_User::$current_user;
670 $tff = get_option( 'wpsc-tff' );
671
672 if ( isset( $custom_fields[ self::$slug ] ) ) {
673 foreach ( $custom_fields[ self::$slug ] as $cf ) {
674
675 if (
676 ! in_array( $cf->field, array( 'ticket', 'agentonly', 'customer' ) ) ||
677 ( $cf->field == 'customer' && ! isset( $tff[ $cf->slug ] ) )
678 ) {
679 continue;
680 }
681
682 $date = WPSC_Functions::sanitize_datetime( sanitize_text_field( $request->get_param( $cf->slug ) ) );
683
684 if ( in_array( $cf->field, array( 'ticket', 'agentonly' ) ) ) {
685
686 $data[ $cf->slug ] = $cf->field == 'ticket' && $date ? $date : self::get_default_value( $cf );
687
688 } else {
689
690 $customer = new WPSC_Customer( $data['customer'] );
691 $format = 'Y-m-d H:i:s';
692 $date = $date ? DateTime::createFromFormat( $format, $date ) : '';
693 $existing_val = $customer->{$cf->slug};
694 $existing_val = $existing_val && is_object( $existing_val ) ? $existing_val->format( $format ) : '';
695
696 if ( $date && $date->format( $format ) != $existing_val ) {
697
698 $customer->{$cf->slug} = $date;
699 $customer->save();
700
701 // Set log for this change.
702 WPSC_Log::insert(
703 array(
704 'type' => 'customer',
705 'ref_id' => $customer->id,
706 'modified_by' => $current_user->customer->id,
707 'body' => wp_json_encode(
708 array(
709 'slug' => $cf->slug,
710 'prev' => $existing_val,
711 'new' => $date->format( $format ),
712 )
713 ),
714 'date_created' => ( new DateTime() )->format( 'Y-m-d H:i:s' ),
715 )
716 );
717 }
718 }
719 }
720 }
721
722 return $data;
723 }
724
725 /**
726 * Return slug string to be used in where condition of ticket model for this type of field
727 *
728 * @param WPSC_Custom_Field $cf - custom field object.
729 * @return string
730 */
731 public static function get_sql_slug( $cf ) {
732
733 $join_char = in_array( $cf->field, array( 'ticket', 'agentonly' ) ) ? 't.' : 'c.';
734 return $join_char . $cf->slug;
735 }
736
737 /**
738 * Return val field for meta query of this type of custom field
739 *
740 * @param array $condition - condition data.
741 * @return mixed
742 */
743 public static function get_meta_value( $condition ) {
744
745 $operator = $condition['operator'];
746 switch ( $operator ) {
747
748 case '=':
749 case '<':
750 case '<=':
751 case '>':
752 case '>=':
753 return $condition['operand_val_1'];
754
755 case 'BETWEEN':
756 if (
757 ! ( isset( $condition['operand_val_1'] ) && preg_match( '/\d{4}-\d{2}-\d{2}\s\d{2}:\d{2}/', $condition['operand_val_1'] ) ) ||
758 ! ( isset( $condition['operand_val_2'] ) && preg_match( '/\d{4}-\d{2}-\d{2}\s\d{2}:\d{2}/', $condition['operand_val_2'] ) )
759 ) {
760 return false;
761 }
762
763 return array(
764 'operand_val_1' => $condition['operand_val_1'],
765 'operand_val_2' => $condition['operand_val_2'],
766 );
767 }
768 return false;
769 }
770
771 /**
772 * Print generic input field for this type.
773 *
774 * @param WPSC_Custom_Field $cf - custom field object.
775 * @param DateTime $date - optional. Input field will be printed with given value (if given).
776 * @return void
777 */
778 public static function print_cf_input( $cf, $date = '' ) {
779
780 if ( $date && ! is_object( $date ) && $date != '0000-00-00 00:00:00' ) {
781 $date = new DateTime( $date );
782 }
783
784 $unique_id = uniqid( 'wpsc_' );
785 ?>
786 <div class="wpsc-tff wpsc-sm-12 wpsc-md-12 wpsc-lg-12 wpsc-visible wpsc-xs-12" data-cft="<?php echo esc_attr( self::$slug ); ?>">
787 <div class="wpsc-tff-label">
788 <span class="name"><?php echo esc_attr( $cf->name ); ?></span>
789 </div>
790 <?php
791 $extra_info = stripslashes( $cf->extra_info );
792 if ( $extra_info ) {
793 ?>
794 <span class="extra-info"><?php echo esc_attr( $cf->extra_info ); ?></span>
795 <?php
796 }
797 ?>
798 <div class="wpsc-input-close-group">
799 <input
800 id="<?php echo esc_attr( $unique_id ); ?>"
801 type="text"
802 name="<?php echo esc_attr( $cf->slug ); ?>"
803 placeholder="<?php echo esc_attr( $cf->placeholder_text ); ?>"
804 maxlength="<?php echo $cf->char_limit ? intval( $cf->char_limit ) : ''; ?>"
805 value="<?php echo $date && is_object( $date ) ? esc_attr( $date->format( 'Y-m-d H:i' ) ) : ''; ?>"
806 autocomplete="off"/>
807 <span onclick="wpsc_clear_date(this);"><?php WPSC_Icons::get( 'times' ); ?></span>
808 </div>
809 <script>
810 jQuery('#<?php echo esc_attr( $unique_id ); ?>').flatpickr({
811 <?php echo $cf->date_range == 'future' ? 'minDate: new Date(),' : ''; ?>
812 <?php echo $cf->date_range == 'past' ? 'maxDate: new Date(),' : ''; ?>
813 enableTime: true,
814 disableMobile: true,
815 locale: "<?php echo esc_attr( WPSC_Functions::get_locale_iso() ); ?>",
816 <?php echo $cf->date_range == 'range' ? "minDate:'" . esc_attr( $cf->start_range->format( 'Y-m-d' ) ) . ' ' . esc_attr( $cf->start_range->format( 'H:i' ) ) . "', maxDate:'" . esc_attr( $cf->end_range->format( 'Y-m-d' ) ) . ' ' . esc_attr( $cf->end_range->format( 'H:i' ) ) . "'" : ''; ?>
817 });
818 </script>
819 </div>
820 <?php
821 }
822
823 /**
824 * Get value for generic field from post.
825 * Ignore phpcs nonce issue as we already checked where it is called from.
826 *
827 * @param WPSC_Custom_Field $cf - custom field object.
828 * @return string
829 */
830 public static function get_cf_input_val( $cf ) {
831
832 $date = isset( $_POST[ $cf->slug ] ) ? sanitize_text_field( wp_unslash( $_POST[ $cf->slug ] ) ) : ''; // phpcs:ignore
833 return $date && preg_match( '/\d{4}-\d{2}-\d{2}\s\d{2}:\d{2}/', $date ) ? $date : '';
834 }
835
836 /**
837 * Print edit ticket custom field in individual ticket
838 *
839 * @param WPSC_Custom_Field $cf - custom field object.
840 * @param WPSC_Ticket $ticket - ticket object.
841 * @return void
842 */
843 public static function print_edit_ticket_cf( $cf, $ticket ) {
844
845 $unique_id = uniqid( 'wpsc_' );
846 ?>
847 <div class="wpsc-tff wpsc-sm-12 wpsc-md-12 wpsc-lg-12 wpsc-visible wpsc-xs-12" data-cft="<?php echo esc_attr( self::$slug ); ?>">
848 <div class="wpsc-tff-label">
849 <span class="name"><?php echo esc_attr( $cf->name ); ?></span>
850 </div>
851 <?php
852 $extra_info = stripslashes( $cf->extra_info );
853 if ( $extra_info ) :
854 ?>
855 <span class="extra-info"><?php echo esc_attr( $cf->extra_info ); ?></span>
856 <?php
857 endif
858 ?>
859 <div class="wpsc-input-close-group">
860 <input
861 id="<?php echo esc_attr( $unique_id ); ?>"
862 type="text"
863 name="<?php echo esc_attr( $cf->slug ); ?>"
864 placeholder="<?php echo esc_attr( $cf->placeholder_text ); ?>"
865 maxlength="<?php echo $cf->char_limit ? intval( $cf->char_limit ) : ''; ?>"
866 value="<?php echo $ticket->{$cf->slug} && is_object( $ticket->{$cf->slug} ) ? esc_attr( $ticket->{$cf->slug}->format( 'Y-m-d H:i' ) ) : ''; ?>"
867 autocomplete="off"/>
868 <span onclick="wpsc_clear_date(this);"><?php WPSC_Icons::get( 'times' ); ?></span>
869 </div>
870 <script>
871 jQuery('#<?php echo esc_attr( $unique_id ); ?>').flatpickr({
872 <?php echo $cf->date_range == 'future' ? 'minDate: new Date(),' : ''; ?>
873 <?php echo $cf->date_range == 'past' ? 'maxDate: new Date(),' : ''; ?>
874 enableTime: true,
875 disableMobile: true,
876 locale: "<?php echo esc_attr( WPSC_Functions::get_locale_iso() ); ?>",
877 <?php echo $cf->date_range == 'range' ? "minDate:'" . esc_attr( $cf->start_range->format( 'Y-m-d' ) ) . ' ' . esc_attr( $cf->start_range->format( 'H:i' ) ) . "', maxDate:'" . esc_attr( $cf->end_range->format( 'Y-m-d' ) ) . ' ' . esc_attr( $cf->end_range->format( 'H:i' ) ) . "'" : ''; ?>
878 });
879 </script>
880 </div>
881 <?php
882 }
883
884 /**
885 * Set edit individual ticket for this custom field type.
886 * Ignore phpcs nonce issue as we already checked where it is called from.
887 *
888 * @param WPSC_Custom_Field $cf - custom field object.
889 * @param WPSC_Ticket $ticket - ticket object.
890 * @return WPSC_Ticket
891 */
892 public static function set_edit_ticket_cf( $cf, $ticket ) {
893
894 $prev = $ticket->{$cf->slug} && is_object( $ticket->{$cf->slug} ) ? $ticket->{$cf->slug}->format( 'Y-m-d' ) : '';
895 $new = isset( $_POST[ $cf->slug ] ) ? sanitize_text_field( wp_unslash( $_POST[ $cf->slug ] ) ) : ''; // phpcs:ignore
896
897 // Exit if there is no change.
898 if ( $prev == $new ) {
899 return $ticket;
900 }
901
902 // Change value.
903 $ticket->{$cf->slug} = $new ? new DateTime( $new ) : '';
904 $ticket->save();
905
906 return $ticket;
907 }
908
909 /**
910 * Modify ticket field value of this custom field type using rest api
911 *
912 * @param WPSC_Ticket $ticket - ticket object.
913 * @param WPSC_Custom_Field $cf - custom field.
914 * @param mixed $value - value to be set.
915 * @return void
916 */
917 public static function set_rest_edit_ticket_cf( $ticket, $cf, $value ) {
918
919 $datetime = WPSC_Functions::sanitize_datetime( sanitize_text_field( $value ) );
920 if ( $ticket->{$cf->slug} != $datetime ) {
921 $ticket->{$cf->slug} = $datetime;
922 }
923 }
924
925 /**
926 * Insert log thread for this custom field type change
927 *
928 * @param WPSC_Custom_Field $cf - current custom field of this type.
929 * @param WPSC_Ticket $prev - ticket object before making any changes.
930 * @param WPSC_Ticket $new - ticket object after making changes.
931 * @param string $current_date - date string to be stored as create time.
932 * @param int $customer_id - current user customer id for blame.
933 * @return void
934 */
935 public static function insert_ticket_log( $cf, $prev, $new, $current_date, $customer_id ) {
936
937 // Exit if there is no change.
938 if ( $prev->{$cf->slug} == $new->{$cf->slug} ) {
939 return;
940 }
941
942 $prev_val = $prev->{$cf->slug} && is_object( $prev->{$cf->slug} ) ? $prev->{$cf->slug}->format( 'Y-m-d H:i:s' ) : '';
943 $new_val = $new->{$cf->slug} && is_object( $new->{$cf->slug} ) ? $new->{$cf->slug}->format( 'Y-m-d H:i:s' ) : '';
944
945 $thread = WPSC_Thread::insert(
946 array(
947 'ticket' => $prev->id,
948 'customer' => $customer_id,
949 'type' => 'log',
950 'body' => wp_json_encode(
951 array(
952 'slug' => $cf->slug,
953 'prev' => $prev_val,
954 'new' => $new_val,
955 )
956 ),
957 'date_created' => $current_date,
958 'date_updated' => $current_date,
959 )
960 );
961 }
962
963 /**
964 * Return data for this custom field while creating duplicate ticket
965 *
966 * @param WPSC_Custom_Field $cf - custom field object.
967 * @param WPSC_Ticket $ticket - ticket object.
968 * @return mixed
969 */
970 public static function get_duplicate_ticket_data( $cf, $ticket ) {
971
972 return $ticket->{$cf->slug} && is_object( $ticket->{$cf->slug} ) ? $ticket->{$cf->slug}->format( 'Y-m-d H:i:s' ) : '';
973 }
974
975 /**
976 * Print edit field for this type in edit customer info
977 *
978 * @param WPSC_Custom_field $cf - custom field object.
979 * @param WPSC_Customer $customer - customer object.
980 * @param array $tff - ticket form field data.
981 * @return string
982 */
983 public static function print_edit_customer_info( $cf, $customer, $tff ) {
984
985 $unique_id = uniqid( 'wpsc_' );
986 $val = $customer->id && $customer->{$cf->slug} ? $customer->{$cf->slug} : '';
987
988 ob_start();
989 ?>
990 <div class="<?php echo esc_attr( WPSC_Functions::get_tff_classes( $cf, $tff ) ); ?>" data-cft="<?php echo esc_attr( self::$slug ); ?>">
991 <div class="wpsc-tff-label">
992 <span class="name"><?php echo esc_attr( $cf->name ); ?></span>
993 </div>
994 <span class="extra-info"><?php echo esc_attr( $cf->extra_info ); ?></span>
995 <div class="wpsc-input-close-group">
996 <input
997 id="<?php echo esc_attr( $unique_id ); ?>"
998 type="text"
999 name="<?php echo esc_attr( $cf->slug ); ?>"
1000 placeholder="<?php echo esc_attr( $cf->placeholder_text ); ?>"
1001 value="<?php echo $val && is_object( $val ) ? esc_attr( $val->format( 'Y-m-d H:i' ) ) : ''; ?>"
1002 autocomplete="off"/>
1003 <span onclick="wpsc_clear_date(this);"><?php WPSC_Icons::get( 'times' ); ?></span>
1004 </div>
1005 <script>
1006 jQuery('#<?php echo esc_attr( $unique_id ); ?>').flatpickr({
1007 <?php echo $cf->date_range == 'future' ? 'minDate: new Date(),' : ''; ?>
1008 <?php echo $cf->date_range == 'past' ? 'maxDate: new Date(),' : ''; ?>
1009 enableTime: true,
1010 disableMobile: true,
1011 locale: "<?php echo esc_attr( WPSC_Functions::get_locale_iso() ); ?>",
1012 <?php echo $cf->date_range == 'range' ? "minDate:'" . esc_attr( $cf->start_range->format( 'Y-m-d' ) ) . ' ' . esc_attr( $cf->start_range->format( 'H:i' ) ) . "', maxDate:'" . esc_attr( $cf->end_range->format( 'Y-m-d' ) ) . ' ' . esc_attr( $cf->end_range->format( 'H:i' ) ) . "'" : ''; ?>
1013 });
1014 </script>
1015 </div>
1016 <?php
1017 return ob_get_clean();
1018 }
1019
1020 /**
1021 * Print add new custom field setting properties
1022 *
1023 * @param string $field_class - Class name of the field.
1024 * @return void
1025 */
1026 public static function get_add_new_custom_field_properties( $field_class ) {
1027
1028 if ( in_array( 'extra_info', $field_class::$allowed_properties ) ) :
1029 ?>
1030 <div data-type="textfield" data-required="false" class="wpsc-input-group extra-info">
1031 <div class="label-container">
1032 <label for=""><?php esc_attr_e( 'Extra info', 'supportcandy' ); ?></label>
1033 </div>
1034 <input name="extra_info" type="text" autocomplete="off" />
1035 </div>
1036 <?php
1037 endif;
1038
1039 if ( in_array( 'default_value', $field_class::$allowed_properties ) ) :
1040 ?>
1041 <div data-type="textfield" data-required="false" class="wpsc-input-group default_value">
1042 <div class="label-container">
1043 <label for="">
1044 <?php esc_attr_e( 'Default value', 'supportcandy' ); ?>
1045 </label>
1046 </div>
1047 <div class="wpsc-input-close-group">
1048 <input type="text" id="wpsc-default-val-datetime" name="default_value" />
1049 <span onclick="wpsc_clear_date(this);"><?php WPSC_Icons::get( 'times' ); ?></span>
1050 </div>
1051 <script>
1052 jQuery("#wpsc-default-val-datetime").flatpickr({
1053 enableTime: true,
1054 time_24hr: true,
1055 locale: "<?php echo esc_attr( WPSC_Functions::get_locale_iso() ); ?>"
1056 });
1057 </script>
1058 </div>
1059 <?php
1060 endif;
1061
1062 if ( in_array( 'is_auto_fill', $field_class::$allowed_properties ) ) :
1063 ?>
1064 <div data-type="single-select" data-required="false" class="wpsc-input-group is_auto_fill">
1065 <div class="label-container">
1066 <label for="">
1067 <?php esc_attr_e( 'Auto-fill in ticket form', 'supportcandy' ); ?>
1068 </label>
1069 </div>
1070 <select name="is_auto_fill">
1071 <option value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1072 <option value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1073 </select>
1074 </div>
1075 <?php
1076 endif;
1077
1078 if ( in_array( 'placeholder_text', $field_class::$allowed_properties ) ) :
1079 ?>
1080 <div data-type="textfield" data-required="false" class="wpsc-input-group placeholder_text">
1081 <div class="label-container">
1082 <label for="">
1083 <?php esc_attr_e( 'Placeholder', 'supportcandy' ); ?>
1084 </label>
1085 </div>
1086 <input type="text" name="placeholder_text" autocomplete="off">
1087 </div>
1088 <?php
1089 endif;
1090 ?>
1091
1092 <div data-type="single-select" data-required="false" class="wpsc-input-group date_range">
1093 <div class="label-container">
1094 <label for=""><?php esc_attr_e( 'Date range', 'supportcandy' ); ?></label>
1095 </div>
1096 <select id="wpsc-date-range" name="date_range">
1097 <option value="all"><?php esc_attr_e( 'All', 'supportcandy' ); ?></option>
1098 <option value="future"><?php esc_attr_e( 'Future', 'supportcandy' ); ?></option>
1099 <option value="past"><?php esc_attr_e( 'Past', 'supportcandy' ); ?></option>
1100 <option value="range"><?php esc_attr_e( 'Between', 'supportcandy' ); ?></option>
1101 </select>
1102 <script>
1103 jQuery('#wpsc-date-range').change(function() {
1104 if (jQuery(this).val() == 'range') {
1105 jQuery('.wpsc-date-range-option').show();
1106 } else {
1107 jQuery('.wpsc-date-range-option').hide();
1108 }
1109 });
1110 </script>
1111 </div>
1112
1113 <div data-type="date-select" data-required="false" class="wpsc-input-group wpsc-date-range-option" style="display:none;">
1114 <div class="label-container">
1115 <label for=""><?php esc_attr_e( 'Date in between', 'supportcandy' ); ?></label>
1116 </div>
1117 <div class="wpsc-date-range">
1118 <div class="wpsc-input-close-group">
1119 <input type="text" id="from-date-range" name="from-date-range" value="" autocomplete="off"/>
1120 <span onclick="wpsc_clear_date(this);"><?php WPSC_Icons::get( 'times' ); ?></span>
1121 </div>
1122 <div style="margin:5px;"></div>
1123 <div class="wpsc-input-close-group">
1124 <input type="text" id="to-date-range" name="to-date-range" value="" autocomplete="off"/>
1125 <span onclick="wpsc_clear_date(this);"><?php WPSC_Icons::get( 'times' ); ?></span>
1126 </div>
1127 </div>
1128 <script>
1129 jQuery('#from-date-range').flatpickr( {
1130 enableTime: true,
1131 time_24hr: true
1132 });
1133 jQuery('#from-date-range').change(function() {
1134 var fromDate = jQuery(this).val().trim();
1135 jQuery('#to-date-range').flatpickr( {
1136 minDate: fromDate,
1137 defaultDate: fromDate,
1138 enableTime: true,
1139 time_24hr: true
1140 });
1141 });
1142 </script>
1143 </div>
1144
1145 <div data-type="date-format" data-required="false" class="wpsc-input-group date-format">
1146 <div class="label-container">
1147 <label for=""><?php esc_attr_e( 'Date format', 'supportcandy' ); ?></label>
1148 </div>
1149 <input type="text" name="date_format" autocomplete="off" />
1150 </div>
1151 <?php
1152
1153 if ( in_array( 'tl_width', $field_class::$allowed_properties ) ) :
1154 ?>
1155 <div data-type="number" data-required="false" class="wpsc-input-group tl_width">
1156 <div class="label-container">
1157 <label for="">
1158 <?php esc_attr_e( 'Ticket list width (pixels)', 'supportcandy' ); ?>
1159 </label>
1160 </div>
1161 <input type="number" name="tl_width" autocomplete="off">
1162 </div>
1163 <?php
1164 endif;
1165
1166 if ( in_array( 'is_personal_info', $field_class::$allowed_properties ) ) :
1167 ?>
1168 <div data-type="single-select" data-required="false" class="wpsc-input-group is_personal_info">
1169 <div class="label-container">
1170 <label for="">
1171 <?php esc_attr_e( 'Has personal info', 'supportcandy' ); ?>
1172 </label>
1173 </div>
1174 <select name="is_personal_info">
1175 <option value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1176 <option value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1177 </select>
1178 </div>
1179 <?php
1180 endif;
1181
1182 if ( in_array( 'allow_my_profile', $field_class::$allowed_properties ) ) :
1183 ?>
1184 <div data-type="single-select" data-required="false" class="wpsc-input-group allow_my_profile">
1185 <div class="label-container">
1186 <label for="">
1187 <?php esc_attr_e( 'Allow in my profile?', 'supportcandy' ); ?>
1188 </label>
1189 </div>
1190 <select name="allow_my_profile">
1191 <option value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1192 <option value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1193 </select>
1194 </div>
1195 <?php
1196 endif;
1197
1198 if ( in_array( 'allow_ticket_form', $field_class::$allowed_properties ) ) :
1199 ?>
1200 <div data-type="single-select" data-required="false" class="wpsc-input-group allow_ticket_form">
1201 <div class="label-container">
1202 <label for="">
1203 <?php esc_attr_e( 'Allow in ticket form?', 'supportcandy' ); ?>
1204 </label>
1205 </div>
1206 <select name="allow_ticket_form">
1207 <option value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1208 <option value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1209 </select>
1210 </div>
1211 <?php
1212 endif;
1213 }
1214
1215 /**
1216 * Print edit custom field properties
1217 *
1218 * @param WPSC_Custom_Fields $cf - custom field object.
1219 * @param string $field_class - class name of field category.
1220 * @return void
1221 */
1222 public static function get_edit_custom_field_properties( $cf, $field_class ) {
1223
1224 if ( in_array( 'extra_info', $field_class::$allowed_properties ) ) :
1225 ?>
1226 <div data-type="textfield" data-required="false" class="wpsc-input-group extra-info">
1227 <div class="label-container">
1228 <label for=""><?php esc_attr_e( 'Extra info', 'supportcandy' ); ?></label>
1229 </div>
1230 <input name="extra_info" type="text" value="<?php echo esc_attr( $cf->extra_info ); ?>" autocomplete="off" />
1231 </div>
1232 <?php
1233 endif;
1234
1235 if ( in_array( 'default_value', $field_class::$allowed_properties ) ) :
1236 $default_val = $cf->default_value ? $cf->default_value[0] : '';
1237 ?>
1238 <div data-type="textfield" data-required="false" class="wpsc-input-group default_value">
1239 <div class="label-container">
1240 <label for="">
1241 <?php esc_attr_e( 'Default value', 'supportcandy' ); ?>
1242 </label>
1243 </div>
1244 <div class="wpsc-input-close-group">
1245 <input type="text" id="wpsc-default-val-datetime" name="default_value" value="<?php echo esc_attr( $default_val ); ?>" autocomplete="off">
1246 <span onclick="wpsc_clear_date(this);"><?php WPSC_Icons::get( 'times' ); ?></span>
1247 </div>
1248 <script>
1249 jQuery("#wpsc-default-val-datetime").flatpickr({
1250 enableTime: true,
1251 time_24hr: true,
1252 locale: "<?php echo esc_attr( WPSC_Functions::get_locale_iso() ); ?>",
1253 });
1254 </script>
1255 </div>
1256 <?php
1257 endif;
1258
1259 if ( in_array( 'is_auto_fill', $field_class::$allowed_properties ) ) :
1260 ?>
1261 <div data-type="single-select" data-required="false" class="wpsc-input-group is_auto_fill">
1262 <div class="label-container">
1263 <label for="">
1264 <?php esc_attr_e( 'Auto-fill in ticket form', 'supportcandy' ); ?>
1265 </label>
1266 </div>
1267 <select name="is_auto_fill">
1268 <option <?php selected( $cf->is_auto_fill, '0' ); ?> value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1269 <option <?php selected( $cf->is_auto_fill, '1' ); ?> value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1270 </select>
1271 </div>
1272 <?php
1273 endif;
1274
1275 if ( in_array( 'placeholder_text', $field_class::$allowed_properties ) ) :
1276 ?>
1277 <div data-type="textfield" data-required="false" class="wpsc-input-group placeholder_text">
1278 <div class="label-container">
1279 <label for="">
1280 <?php esc_attr_e( 'Placeholder', 'supportcandy' ); ?>
1281 </label>
1282 </div>
1283 <input type="text" name="placeholder_text" value="<?php echo esc_attr( $cf->placeholder_text ); ?>" autocomplete="off">
1284 </div>
1285 <?php
1286 endif;
1287 ?>
1288
1289 <div data-type="single-select" data-required="false" class="wpsc-input-group date-range">
1290 <div class="label-container">
1291 <label for=""><?php esc_attr_e( 'Date range', 'supportcandy' ); ?></label>
1292 </div>
1293 <select id="date_range" name="date_range">
1294 <option <?php selected( $cf->date_range, 'all' ); ?> value="all"><?php esc_attr_e( 'All', 'supportcandy' ); ?></option>
1295 <option <?php selected( $cf->date_range, 'future' ); ?> value="future"><?php esc_attr_e( 'Future', 'supportcandy' ); ?></option>
1296 <option <?php selected( $cf->date_range, 'past' ); ?> value="past"><?php esc_attr_e( 'Past', 'supportcandy' ); ?></option>
1297 <option <?php selected( $cf->date_range, 'range' ); ?> value="range"><?php esc_attr_e( 'Between', 'supportcandy' ); ?></option>
1298 </select>
1299 <script>
1300 jQuery('#date_range').change(function(){
1301 if (jQuery(this).val() == 'range') {
1302 jQuery('.wpsc-datetime-range-option').show();
1303 } else {
1304 jQuery('.wpsc-datetime-range-option').hide();
1305 }
1306 });
1307 </script>
1308 </div>
1309
1310 <div data-type="date-select" data-required="false" class="wpsc-input-group wpsc-datetime-range-option" style="<?php echo $cf->date_range != 'range' ? 'display:none;' : ''; ?>">
1311 <div class="label-container">
1312 <label for=""><?php esc_attr_e( 'Date in between', 'supportcandy' ); ?></label>
1313 </div>
1314 <div class="wpsc-date-range">
1315 <div class="wpsc-input-close-group">
1316 <input type="text" id="from-date-range" name="from-date-range" value="<?php echo $cf->start_range && is_object( $cf->start_range ) ? esc_attr( $cf->start_range->format( 'Y-m-d H:i' ) ) : ''; ?>" autocomplete="off"/>
1317 <span onclick="wpsc_clear_date(this);"><?php WPSC_Icons::get( 'times' ); ?></span>
1318 </div>
1319 <div style="margin:5px;"></div>
1320 <div class="wpsc-input-close-group">
1321 <input type="text" id="to-date-range" name="to-date-range" value="<?php echo $cf->end_range && is_object( $cf->end_range ) ? esc_attr( $cf->end_range->format( 'Y-m-d H:i' ) ) : ''; ?>" autocomplete="off"/>
1322 <span onclick="wpsc_clear_date(this);"><?php WPSC_Icons::get( 'times' ); ?></span>
1323 </div>
1324 </div>
1325 <script>
1326 jQuery('#from-date-range').flatpickr({
1327 enableTime: true,
1328 time_24hr: true,
1329 locale: "<?php echo esc_attr( WPSC_Functions::get_locale_iso() ); ?>",
1330 });
1331 jQuery('#to-date-range').flatpickr({
1332 enableTime: true,
1333 time_24hr: true,
1334 locale: "<?php echo esc_attr( WPSC_Functions::get_locale_iso() ); ?>",
1335 });
1336 jQuery('#from-date-range').change(function(){
1337 var fromDate = jQuery(this).val().trim();
1338 jQuery('#to-date-range').flatpickr({
1339 minDate: fromDate,
1340 defaultDate: fromDate,
1341 enableTime: true,
1342 time_24hr: true
1343 });
1344 });
1345 </script>
1346 </div>
1347
1348 <div data-type="date-format" data-required="false" class="wpsc-input-group date-format">
1349 <div class="label-container">
1350 <label for=""><?php esc_attr_e( 'Date format', 'supportcandy' ); ?></label>
1351 </div>
1352 <input type="text" name="date_format" value="<?php echo esc_attr( $cf->date_format ); ?>" autocomplete="off" />
1353 </div>
1354 <?php
1355
1356 if ( in_array( 'tl_width', $field_class::$allowed_properties ) ) :
1357 ?>
1358 <div data-type="number" data-required="false" class="wpsc-input-group tl_width">
1359 <div class="label-container">
1360 <label for="">
1361 <?php esc_attr_e( 'Ticket list width (pixels)', 'supportcandy' ); ?>
1362 </label>
1363 </div>
1364 <input type="number" name="tl_width" value="<?php echo intval( $cf->tl_width ); ?>" autocomplete="off">
1365 </div>
1366 <?php
1367 endif;
1368
1369 if ( in_array( 'is_personal_info', $field_class::$allowed_properties ) ) :
1370 ?>
1371 <div data-type="single-select" data-required="false" class="wpsc-input-group is_personal_info">
1372 <div class="label-container">
1373 <label for="">
1374 <?php esc_attr_e( 'Has personal info', 'supportcandy' ); ?>
1375 </label>
1376 </div>
1377 <select name="is_personal_info">
1378 <option <?php selected( $cf->is_personal_info, '0' ); ?> value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1379 <option <?php selected( $cf->is_personal_info, '1' ); ?> value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1380 </select>
1381 </div>
1382 <?php
1383 endif;
1384
1385 if ( in_array( 'allow_my_profile', $field_class::$allowed_properties ) ) :
1386 ?>
1387 <div data-type="single-select" data-required="false" class="wpsc-input-group allow_my_profile">
1388 <div class="label-container">
1389 <label for="">
1390 <?php esc_attr_e( 'Allow in my profile?', 'supportcandy' ); ?>
1391 </label>
1392 </div>
1393 <select name="allow_my_profile">
1394 <option <?php selected( $cf->allow_my_profile, '0' ); ?> value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1395 <option <?php selected( $cf->allow_my_profile, '1' ); ?> value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1396 </select>
1397 </div>
1398 <?php
1399 endif;
1400
1401 if ( in_array( 'allow_ticket_form', $field_class::$allowed_properties ) ) :
1402 ?>
1403 <div data-type="single-select" data-required="false" class="wpsc-input-group allow_ticket_form">
1404 <div class="label-container">
1405 <label for="">
1406 <?php esc_attr_e( 'Allow in ticket form?', 'supportcandy' ); ?>
1407 </label>
1408 </div>
1409 <select name="allow_ticket_form">
1410 <option <?php selected( $cf->allow_ticket_form, '0' ); ?> value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1411 <option <?php selected( $cf->allow_ticket_form, '1' ); ?> value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1412 </select>
1413 </div>
1414 <?php
1415 endif;
1416 }
1417
1418 /**
1419 * Set custom field properties. Can be used by add/edit custom field.
1420 * Ignore phpcs nonce issue as we already checked where it is called from.
1421 *
1422 * @param WPSC_Custom_Field $cf - custom field object.
1423 * @param string $field_class - class of field category.
1424 * @return void
1425 */
1426 public static function set_cf_properties( $cf, $field_class ) {
1427
1428 // extra info.
1429 if ( in_array( 'extra_info', $field_class::$allowed_properties ) ) {
1430 $cf->extra_info = isset( $_POST['extra_info'] ) ? sanitize_text_field( wp_unslash( $_POST['extra_info'] ) ) : ''; // phpcs:ignore
1431 }
1432
1433 // default value.
1434 if ( in_array( 'default_value', $field_class::$allowed_properties ) ) {
1435 $default_value = isset( $_POST['default_value'] ) ? sanitize_text_field( wp_unslash( $_POST['default_value'] ) ) : ''; // phpcs:ignore
1436 $cf->default_value = $default_value ? array( $default_value ) : array();
1437 }
1438
1439 // auto fill.
1440 if ( in_array( 'is_auto_fill', $field_class::$allowed_properties ) ) {
1441 $cf->is_auto_fill = isset( $_POST['is_auto_fill'] ) ? sanitize_text_field( wp_unslash( $_POST['is_auto_fill'] ) ) : ''; // phpcs:ignore
1442 }
1443
1444 // placeholder!
1445 if ( in_array( 'placeholder_text', $field_class::$allowed_properties ) ) {
1446 $cf->placeholder_text = isset( $_POST['placeholder_text'] ) ? sanitize_text_field( wp_unslash( $_POST['placeholder_text'] ) ) : ''; // phpcs:ignore
1447 }
1448
1449 // date range.
1450 $cf->date_range = isset( $_POST['date_range'] ) ? sanitize_text_field( wp_unslash( $_POST['date_range'] ) ) : 'all'; // phpcs:ignore
1451
1452 // datetime in between.
1453 $cf->start_range = isset( $_POST['from-date-range'] ) ? sanitize_text_field( wp_unslash( $_POST['from-date-range'] ) ) : ''; // phpcs:ignore
1454 $cf->end_range = isset( $_POST['to-date-range'] ) && $cf->start_range ? sanitize_text_field( wp_unslash( $_POST['to-date-range'] ) ) : ''; // phpcs:ignore
1455
1456 // date format.
1457 $cf->date_format = isset( $_POST['date_format'] ) ? sanitize_text_field( wp_unslash( $_POST['date_format'] ) ) : ''; // phpcs:ignore
1458
1459 // personal info.
1460 if ( in_array( 'is_personal_info', $field_class::$allowed_properties ) ) {
1461 $cf->is_personal_info = isset( $_POST['is_personal_info'] ) ? intval( $_POST['is_personal_info'] ) : 0; // phpcs:ignore
1462 }
1463
1464 // my-profile.
1465 if ( in_array( 'allow_my_profile', $field_class::$allowed_properties ) ) {
1466 $cf->allow_my_profile = isset( $_POST['allow_my_profile'] ) ? intval( $_POST['allow_my_profile'] ) : 0; // phpcs:ignore
1467 }
1468
1469 // ticket form.
1470 if ( in_array( 'allow_ticket_form', $field_class::$allowed_properties ) ) {
1471 $cf->allow_ticket_form = isset( $_POST['allow_ticket_form'] ) ? intval( $_POST['allow_ticket_form'] ) : 0; // phpcs:ignore
1472 }
1473
1474 // tl_width!
1475 if ( in_array( 'tl_width', $field_class::$allowed_properties ) ) {
1476 $tl_width = isset( $_POST['tl_width'] ) ? intval( $_POST['tl_width'] ) : 0; // phpcs:ignore
1477 $cf->tl_width = $tl_width ? $tl_width : 100;
1478 }
1479
1480 // save!
1481 $cf->save();
1482 }
1483
1484 /**
1485 * Returns printable ticket value for custom field. Can be used in export tickets, replace macros etc.
1486 *
1487 * @param WPSC_Custom_Field $cf - custom field object.
1488 * @param WPSC_Ticket $ticket - ticket object.
1489 * @param string $module - module name.
1490 * @return string
1491 */
1492 public static function get_ticket_field_val( $cf, $ticket, $module = '' ) {
1493
1494 if ( ! is_object( $ticket->{$cf->slug} ) ) {
1495 return '';
1496 }
1497
1498 $gs = get_option( 'wpsc-gs-general' );
1499 $format = $cf->date_format ? $cf->date_format : $gs['default-date-format'];
1500 $value = date_i18n( $format, $ticket->{$cf->slug}->getTimestamp(), false );
1501
1502 return apply_filters( 'wpsc_ticket_field_val_datetime', $value, $cf, $ticket, $module );
1503 }
1504
1505 /**
1506 * Print ticket value for given custom field on ticket list
1507 *
1508 * @param WPSC_Custom_Field $cf - custom field object.
1509 * @param WPSC_Ticket $ticket - ticket object.
1510 * @return void
1511 */
1512 public static function print_tl_ticket_field_val( $cf, $ticket ) {
1513
1514 echo esc_attr( self::get_ticket_field_val( $cf, $ticket ) );
1515 }
1516
1517 /**
1518 * Print ticket value for given custom field on widget
1519 *
1520 * @param WPSC_Custom_Field $cf - custom field object.
1521 * @param WPSC_Ticket $ticket - ticket object.
1522 * @return void
1523 */
1524 public static function print_widget_ticket_field_val( $cf, $ticket ) {
1525
1526 echo esc_attr( self::get_ticket_field_val( $cf, $ticket ) );
1527 }
1528
1529 /**
1530 * Returns printable customer value for custom field. Can be used in export tickets, replace macros etc.
1531 *
1532 * @param WPSC_Custom_Field $cf - custom field object.
1533 * @param WPSC_Customer $customer - customer object.
1534 * @return string
1535 */
1536 public static function get_customer_field_val( $cf, $customer ) {
1537
1538 if ( ! is_object( $customer->{$cf->slug} ) ) {
1539 return '';
1540 }
1541
1542 $gs = get_option( 'wpsc-gs-general' );
1543 $format = $cf->date_format ? $cf->date_format : $gs['default-date-format'];
1544 return date_i18n( $format, $customer->{$cf->slug}->getTimestamp(), false );
1545 }
1546
1547 /**
1548 * Print customer value for given custom field on ticket list
1549 *
1550 * @param WPSC_Custom_Field $cf - custom field object.
1551 * @param WPSC_Customer $customer - customer object.
1552 * @return void
1553 */
1554 public static function print_tl_customer_field_val( $cf, $customer ) {
1555
1556 echo esc_attr( self::get_customer_field_val( $cf, $customer ) );
1557 }
1558
1559 /**
1560 * Print customer value for given custom field on widget
1561 *
1562 * @param WPSC_Custom_Field $cf - custom field object.
1563 * @param WPSC_Customer $customer - customer object.
1564 * @return void
1565 */
1566 public static function print_widget_customer_field_val( $cf, $customer ) {
1567
1568 echo esc_attr( self::get_customer_field_val( $cf, $customer ) );
1569 }
1570
1571 /**
1572 * Print given value for custom field
1573 *
1574 * @param WPSC_Custom_Field $cf - custom field object.
1575 * @param mixed $val - value to convert and print.
1576 * @return void
1577 */
1578 public static function print_val( $cf, $val ) {
1579
1580 if ( ! $val || $val == '0000-00-00 00:00:00' ) {
1581 esc_attr_e( 'None', 'supportcandy' );
1582 return;
1583 }
1584
1585 $gs = get_option( 'wpsc-gs-general' );
1586 $format = $cf->date_format ? $cf->date_format : $gs['default-date-format'];
1587 $val = is_object( $val ) ? $val : new DateTime( $val );
1588 echo esc_attr( date_i18n( $format, $val->getTimestamp(), false ) );
1589 }
1590
1591 /**
1592 * Return printable value for history log macro
1593 *
1594 * @param WPSC_Custom_Field $cf - custom field object.
1595 * @param mixed $val - value to convert and return.
1596 * @return string
1597 */
1598 public static function get_history_log_val( $cf, $val ) {
1599
1600 ob_start();
1601 self::print_val( $cf, $val );
1602 return ob_get_clean();
1603 }
1604
1605 /**
1606 * Print dashboard activity function
1607 *
1608 * @param WPSC_Custom_Field $cf - custom field object.
1609 * @param array $recent_logs - recent_logs object.
1610 * @param array $body - body object.
1611 * @param int $view - check if frontend.
1612 * @return string
1613 */
1614 public static function print_activity( $cf, $recent_logs, $body, $view ) {
1615
1616 $url = WPSC_Functions::get_ticket_url( $recent_logs->ticket->id, $view );
1617 $gs = get_option( 'wpsc-gs-general' );
1618 $format = $cf->date_format ? $cf->date_format : $gs['default-date-format'];
1619
1620 $new_val = new DateTime( $body->new );
1621 if ( $body->new ) {
1622 $log = date_i18n( $format, $new_val->getTimestamp() );
1623 } else {
1624 $log = 'None';
1625 }
1626 return esc_attr( $recent_logs->customer->name ) . ' updated the ' . esc_attr( $cf->name ) . ' value of <a href="' . esc_attr( $url ) . '" target="_blank">#' . esc_attr( $recent_logs->ticket->id ) . '</a> to ' . esc_attr( $log );
1627 }
1628
1629 /**
1630 * Return given value for custom field
1631 *
1632 * @param WPSC_Custom_Field $cf - custom field object.
1633 * @param mixed $val - value to convert and print.
1634 * @return void
1635 */
1636 public static function get_field_value( $cf, $val ) {
1637
1638 if ( ! $val || $val == '0000-00-00 00:00:00' ) {
1639 esc_attr_e( 'None', 'supportcandy' );
1640 return;
1641 }
1642
1643 $gs = get_option( 'wpsc-gs-general' );
1644 $format = $cf->date_format ? $cf->date_format : $gs['default-date-format'];
1645 $val = is_object( $val ) ? $val : new DateTime( $val );
1646 return esc_attr( date_i18n( $format, $val->getTimestamp(), false ) );
1647 }
1648
1649 /**
1650 * Clear value of hidden fields
1651 *
1652 * @return void
1653 */
1654 public static function js_clear_value_hidden_fields() {
1655 ?>
1656 case '<?php echo esc_attr( self::$slug ); ?>':
1657 customField.find('input').first().val('');
1658 break;
1659 <?php
1660 echo PHP_EOL;
1661 }
1662 }
1663 endif;
1664
1665 WPSC_CF_Datetime::init();
1666