supportcandy / includes / custom-field-types / class-wpsc-cf-single-select.php

class-wpsc-cf-single-select.php in SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 3.4.1, at includes/custom-field-types/class-wpsc-cf-single-select.php

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1	<?php
2	if ( ! defined( 'ABSPATH' ) ) {
3	exit; // Exit if accessed directly!
4	}
5
6	if ( ! class_exists( 'WPSC_CF_Single_Select' ) ) :
7
8	final class WPSC_CF_Single_Select {
9
10	/**
11	* Slug for this custom field type
12	*
13	* @var string
14	*/
15	public static $slug = 'cf_single_select';
16
17	/**
18	* Set whether this custom field type is of type date
19	*
20	* @var boolean
21	*/
22	public static $is_date = false;
23
24	/**
25	* Set whether this custom field type has applicable to date range
26	*
27	* @var boolean
28	*/
29	public static $has_date_range = false;
30
31	/**
32	* Set whether this custom field type has multiple values
33	*
34	* @var boolean
35	*/
36	public static $has_multiple_val = false;
37
38	/**
39	* Data type for column created in tickets table
40	*
41	* @var string
42	*/
43	public static $data_type = 'TINYTEXT NULL DEFAULT NULL';
44
45	/**
46	* Set whether this custom field type has reference to other class
47	*
48	* @var boolean
49	*/
50	public static $has_ref = true;
51
52	/**
53	* Reference class for this custom field type so that its value(s) return with object or array of objects automatically. Empty string indicate no reference.
54	*
55	* @var string
56	*/
57	public static $ref_class = 'wpsc_option';
58
59	/**
60	* Set whether this custom field field type is system default (no fields can be created from it).
61	*
62	* @var boolean
63	*/
64	public static $is_default = false;
65
66	/**
67	* Set whether this field type has extra information that can be used in ticket form, edit custom fields, etc.
68	*
69	* @var boolean
70	*/
71	public static $has_extra_info = true;
72
73	/**
74	* Set whether this custom field type can accept personal info.
75	*
76	* @var boolean
77	*/
78	public static $has_personal_info = true;
79
80	/**
81	* Set whether fields created from this custom field type is allowed in create ticket form
82	*
83	* @var boolean
84	*/
85	public static $is_ctf = true;
86
87	/**
88	* Set whether fields created from this custom field type is allowed in ticket list
89	*
90	* @var boolean
91	*/
92	public static $is_list = true;
93
94	/**
95	* Set whether fields created from this custom field type is allowed in ticket filter
96	*
97	* @var boolean
98	*/
99	public static $is_filter = true;
100
101	/**
102	* Set whether fields created from this custom field type can be given character limits
103	*
104	* @var boolean
105	*/
106	public static $has_char_limit = false;
107
108	/**
109	* Set whether fields created from this custom field type has custom options set in options table
110	*
111	* @var boolean
112	*/
113	public static $has_options = true;
114
115	/**
116	* Set whether fields created from this custom field type can be available for ticket list sorting
117	*
118	* @var boolean
119	*/
120	public static $is_sort = true;
121
122	/**
123	* Set whether fields created from this custom field type can be auto-filled
124	*
125	* @var boolean
126	*/
127	public static $is_auto_fill = true;
128
129	/**
130	* Set whether fields created from this custom field type can have placeholder
131	*
132	* @var boolean
133	*/
134	public static $is_placeholder = true;
135
136	/**
137	* Set whether fields created from this custom field type is applicable for visibility conditions in create ticket form
138	*
139	* @var boolean
140	*/
141	public static $is_visibility_conditions = true;
142
143	/**
144	* Set whether fields created from this custom field type is applicable for macros
145	*
146	* @var boolean
147	*/
148	public static $has_macro = true;
149
150	/**
151	* Set whether fields of this custom field type is applicalbe for search on ticket list page.
152	*
153	* @var boolean
154	*/
155	public static $is_search = true;
156
157	/**
158	* Initialize the class
159	*
160	* @return void
161	*/
162	public static function init() {
163
164	// Get object of this class.
165	add_filter( 'wpsc_load_ref_classes', array( __CLASS__, 'load_ref_class' ) );
166
167	// Set custom field type.
168	add_filter( 'wpsc_cf_types', array( __CLASS__, 'add_cf_type' ), 2 );
169
170	// ticket form.
171	add_action( 'wpsc_js_validate_ticket_form', array( __CLASS__, 'js_validate_ticket_form' ) );
172	add_filter( 'wpsc_create_ticket_data', array( __CLASS__, 'set_create_ticket_data' ), 10, 3 );
173	add_action( 'wpsc_js_clear_value_hidden_fields', array( __CLASS__, 'js_clear_value_hidden_fields' ) );
174
175	// create ticket data for rest api.
176	add_filter( 'wpsc_rest_create_ticket', array( __CLASS__, 'set_rest_ticket_data' ), 10, 3 );
177
178	// Ticket model.
179	add_filter( 'wpsc_ticket_joins', array( __CLASS__, 'ticket_join' ), 9, 2 );
180
181	// ticket search query.
182	add_filter( 'wpsc_ticket_search', array( __CLASS__, 'ticket_search' ), 10, 5 );
183	}
184
185	/**
186	* Load current class to reference classes
187	*
188	* @param array $classes - Associative array of class names indexed by its slug.
189	* @return array
190	*/
191	public static function load_ref_class( $classes ) {
192
193	$classes[ self::$slug ] = array(
194	'class' => __CLASS__,
195	'save-key' => 'id',
196	);
197	return $classes;
198	}
199
200	/**
201	* Add custom field type to list
202	*
203	* @param array $cf_types - custom field types array.
204	* @return array
205	*/
206	public static function add_cf_type( $cf_types ) {
207
208	$cf_types[ self::$slug ] = array(
209	'label' => esc_attr__( 'Dropdown (single-select)', 'supportcandy' ),
210	'class' => __CLASS__,
211	);
212	return $cf_types;
213	}
214
215	/**
216	* Print operators for ticket form filter
217	*
218	* @param WPSC_Custom_Field $cf - custom field object.
219	* @param array $filter - Existing filters (if any).
220	* @return void
221	*/
222	public static function get_operators( $cf, $filter = array() ) {
223	?>
224
225	<div class="item conditional">
226	<select class="operator" onchange="wpsc_tc_get_operand(this, '<?php echo esc_attr( $cf->slug ); ?>', '<?php echo esc_attr( wp_create_nonce( 'wpsc_tc_get_operand' ) ); ?>');">
227	<option value=""><?php esc_attr_e( 'Compare As', 'supportcandy' ); ?></option>
228	<option <?php isset( $filter['operator'] ) && selected( $filter['operator'], '=' ); ?> value="="><?php esc_attr_e( 'Equals', 'supportcandy' ); ?></option>
229	<option <?php isset( $filter['operator'] ) && selected( $filter['operator'], 'IN' ); ?> value="IN"><?php esc_attr_e( 'Matches', 'supportcandy' ); ?></option>
230	<option <?php isset( $filter['operator'] ) && selected( $filter['operator'], 'NOT IN' ); ?> value="NOT IN"><?php esc_attr_e( 'Not Matches', 'supportcandy' ); ?></option>
231	</select>
232	</div>
233	<?php
234	}
235
236	/**
237	* Print operators for ticket form filter
238	*
239	* @param string $operator - condition operator on which operands should be returned.
240	* @param WPSC_Custom_Field $cf - custom field object.
241	* @param array $filter - Exising functions (if any).
242	* @return void
243	*/
244	public static function get_operands( $operator, $cf, $filter = array() ) {
245
246	$is_multiple = $operator !== '=' ? true : false;
247	$options = $cf->get_options();
248	$unique_id = uniqid( 'wpsc_' );
249	?>
250	<div class="item conditional operand single">
251	<select class="operand_val_1 <?php echo esc_attr( $unique_id ); ?>" <?php echo $is_multiple ? 'multiple' : ''; ?>>
252	<?php
253	foreach ( $options as $option ) {
254	$selected = '';
255	if ( isset( $filter['operand_val_1'] ) && ( ( $is_multiple && in_array( $option->id, $filter['operand_val_1'] ) ) \|\| ( ! $is_multiple && $option->id == $filter['operand_val_1'] ) ) ) {
256	$selected = 'selected="selected"';
257	}
258	?>
259	<option <?php echo esc_attr( $selected ); ?> value="<?php echo esc_attr( $option->id ); ?>"><?php echo esc_attr( $option->name ); ?></option>
260	<?php
261	}
262	?>
263	</select>
264	</div>
265	<script>jQuery('.operand_val_1.<?php echo esc_attr( $unique_id ); ?>').selectWoo();</script>
266	<?php
267	}
268
269	/**
270	* Check condition for this type
271	*
272	* @param array $condition - condition data.
273	* @param WPSC_Custom_Field $cf - custom field object.
274	* @param mixed $option - value to compare.
275	* @return boolean
276	*/
277	public static function is_valid( $condition, $cf, $option ) {
278
279	$response = false;
280	switch ( $condition['operator'] ) {
281
282	case '=':
283	$response = $condition['operand_val_1'] == $option ? true : false;
284	break;
285
286	case 'IN':
287	$response = in_array( $option, $condition['operand_val_1'] ) ? true : false;
288	break;
289
290	case 'NOT IN':
291	$response = ! in_array( $option, $condition['operand_val_1'] ) ? true : false;
292	break;
293	}
294	return $response;
295	}
296
297	/**
298	* Parse filter and return sql query to be merged in ticket model query builder
299	*
300	* @param WPSC_Custom_Field $cf - custom field of this type.
301	* @param mixed $compare - comparison operator.
302	* @param mixed $val - value to compare.
303	* @return string
304	*/
305	public static function parse_filter( $cf, $compare, $val ) {
306
307	$str = '';
308
309	switch ( $compare ) {
310
311	case '=':
312	$str = self::get_sql_slug( $cf ) . '=\'' . esc_sql( $val ) . '\'';
313	break;
314
315	case 'IN':
316	$str = 'CONVERT(' . self::get_sql_slug( $cf ) . ' USING utf8) IN(\'' . implode( '\', \'', esc_sql( $val ) ) . '\')';
317	break;
318
319	case 'NOT IN':
320	$str = 'CONVERT(' . self::get_sql_slug( $cf ) . ' USING utf8) NOT IN(\'' . implode( '\', \'', esc_sql( $val ) ) . '\')';
321	break;
322
323	default:
324	$str = '1=1';
325	}
326
327	return $str;
328	}
329
330	/**
331	* Return orderby string
332	*
333	* @param WPSC_Custom_Field $cf - custom field object.
334	* @return string
335	*/
336	public static function get_orderby_string( $cf ) {
337
338	return 'op.name';
339	}
340
341	/**
342	* Check ticket condition
343	*
344	* @param array $condition - array with condition data.
345	* @param WPSC_Custom_Field $cf - custom field object.
346	* @param WPSC_Ticket $ticket - ticket object.
347	* @return boolean
348	*/
349	public static function is_valid_ticket_condition( $condition, $cf, $ticket ) {
350
351	if ( ! is_object( $ticket->{$cf->slug} ) ) {
352	return false;
353	}
354
355	$flag = true;
356
357	switch ( $condition['operator'] ) {
358
359	case '=':
360	$flag = $ticket->{$cf->slug}->id == $condition['operand_val_1'] ? true : false;
361	break;
362
363	case 'IN':
364	$flag = in_array( $ticket->{$cf->slug}->id, $condition['operand_val_1'] );
365	break;
366
367	case 'NOT IN':
368	$flag = ! in_array( $ticket->{$cf->slug}->id, $condition['operand_val_1'] );
369	break;
370
371	default:
372	$flag = true;
373	}
374
375	return $flag;
376	}
377
378	/**
379	* Check customer condition
380	*
381	* @param array $condition - array with condition data.
382	* @param WPSC_Custom_Field $cf - custom field object.
383	* @param WPSC_Customer $customer - customer object.
384	* @return boolean
385	*/
386	public static function is_valid_customer_condition( $condition, $cf, $customer ) {
387
388	if ( ! is_object( $customer->{$cf->slug} ) ) {
389	return false;
390	}
391
392	$flag = true;
393
394	switch ( $condition['operator'] ) {
395
396	case '=':
397	$flag = $customer->{$cf->slug}->id == $condition['operand_val_1'] ? true : false;
398	break;
399
400	case 'IN':
401	$flag = in_array( $customer->{$cf->slug}->id, $condition['operand_val_1'] );
402	break;
403
404	case 'NOT IN':
405	$flag = ! in_array( $customer->{$cf->slug}->id, $condition['operand_val_1'] );
406	break;
407
408	default:
409	$flag = true;
410	}
411
412	return $flag;
413	}
414
415	/**
416	* Print ticket form field
417	*
418	* @param WPSC_Custom_Field $cf - Custom field object.
419	* @param array $tff - Array of ticket form field settings for this field.
420	* @return string
421	*/
422	public static function print_tff( $cf, $tff ) {
423
424	$options = $cf->get_options();
425	$val = '';
426	if ( $cf->field == 'ticket' ) {
427	$val = $cf->is_auto_fill && $cf->default_value ? stripslashes( htmlspecialchars( $cf->default_value[0] ) ) : '';
428	} else {
429	$current_user = WPSC_Current_User::$current_user;
430	$val = $current_user->is_customer && $current_user->customer->{$cf->slug} ? intval( $current_user->customer->{$cf->slug}->id ) : 0;
431	}
432	$unique_id = uniqid( 'wpsc_' );
433
434	ob_start();
435	?>
436	<div class="<?php echo esc_attr( WPSC_Functions::get_tff_classes( $cf, $tff ) ); ?>" data-cft="<?php echo esc_attr( self::$slug ); ?>" data-slug="<?php echo esc_attr( $cf->slug ); ?>">
437	<div class="wpsc-tff-label">
438	<span class="name"><?php echo esc_attr( $cf->name ); ?></span>
439	<?php
440	if ( $tff['is-required'] ) {
441	?>
442	<span class="required-indicator">*</span>
443	<?php
444	}
445	?>
446	</div>
447	<span class="extra-info"><?php echo esc_attr( $cf->extra_info ); ?></span>
448	<select class="<?php echo esc_attr( $unique_id ); ?>" name="<?php echo esc_attr( $cf->slug ); ?>" onchange="wpsc_check_tff_visibility()">
449	<option value=""></option>
450	<?php
451	foreach ( $options as $option ) :
452	?>
453	<option <?php selected( $option->id, $val ); ?> value="<?php echo esc_attr( $option->id ); ?>"><?php echo esc_attr( $option->name ); ?></option>
454	<?php
455	endforeach;
456	?>
457	</select>
458	<script>
459	jQuery('select.<?php echo esc_attr( $unique_id ); ?>').selectWoo({
460	allowClear: true,
461	placeholder: "<?php echo esc_attr( $cf->placeholder_text ); ?>"
462	});
463	</script>
464	</div>
465	<?php
466	return ob_get_clean();
467	}
468
469	/**
470	* Validate this type field in create ticket
471	*
472	* @return void
473	*/
474	public static function js_validate_ticket_form() {
475	?>
476
477	case '<?php echo esc_attr( self::$slug ); ?>':
478	var val = customField.find('select').first().val();
479	if (customField.hasClass('required') && !val) {
480	isValid = false;
481	alert(supportcandy.translations.req_fields_missing);
482	}
483	break;
484	<?php
485	echo PHP_EOL;
486	}
487
488	/**
489	* Return custom field value in $_POST
490	* Ignore phpcs nonce issue as we already checked where it is called from.
491	*
492	* @param string $slug - Custom field slug.
493	* @param mixed $cf - Custom field object or false.
494	* @return mixed
495	*/
496	public static function get_tff_value( $slug, $cf = false ) {
497
498	return isset( $_POST[ $slug ] ) ? intval( $_POST[ $slug ] ) : 0; // phpcs:ignore
499	}
500
501	/**
502	* Return default value for custom field of this type
503	*
504	* @param WPSC_Custom_Field $cf - custom field object.
505	* @return mixed
506	*/
507	public static function get_default_value( $cf ) {
508
509	return $cf->default_value ? $cf->default_value[0] : '';
510	}
511
512	/**
513	* Check and return custom field value for new ticket to be created.
514	* This function is used by filter for set create ticket form and called directly by my-profile for each applicable custom fields.
515	* Ignore phpcs nonce issue as we already checked where it is called from.
516	*
517	* @param array $data - Array of values to to stored in ticket in an insert function.
518	* @param array $custom_fields - Array containing all applicable custom fields indexed by unique custom field types.
519	* @param boolean $is_my_profile - Whether it or not it is created from my-profile. This function is used by create ticket as well as my-profile. Due to customer fields handling is done same way, this flag gives apportunity to identify where it being called.
520	* @return array
521	*/
522	public static function set_create_ticket_data( $data, $custom_fields, $is_my_profile ) {
523
524	if ( isset( $custom_fields[ self::$slug ] ) ) {
525	foreach ( $custom_fields[ self::$slug ] as $cf ) {
526	$value = self::get_tff_value( $cf->slug );
527	if ( $cf->field == 'ticket' ) {
528
529	$default_val = self::get_default_value( $cf );
530	$data[ $cf->slug ] = $value ? $value : $default_val;
531
532	} elseif ( $cf->field == 'agentonly' ) {
533
534	$data[ $cf->slug ] = self::get_default_value( $cf );
535
536	} elseif ( $cf->field == 'customer' && $data['customer'] != 0 ) {
537
538	$tff = get_option( 'wpsc-tff' );
539	if ( ! $is_my_profile && ! isset( $tff[ $cf->slug ] ) ) {
540	continue;
541	}
542	$customer = new WPSC_Customer( $data['customer'] );
543	$existing_val = $customer->{$cf->slug} ? $customer->{$cf->slug}->id : '';
544	$value = $value === 0 ? '' : $value;
545	if ( $existing_val != $value ) {
546	$customer->{$cf->slug} = $value;
547	$customer->save();
548
549	// Set log for this change.
550	WPSC_Log::insert(
551	array(
552	'type' => 'customer',
553	'ref_id' => $customer->id,
554	'modified_by' => WPSC_Current_User::$current_user->customer->id,
555	'body' => wp_json_encode(
556	array(
557	'slug' => $cf->slug,
558	'prev' => $existing_val,
559	'new' => $value,
560	)
561	),
562	'date_created' => ( new DateTime() )->format( 'Y-m-d H:i:s' ),
563	)
564	);
565	}
566	}
567	}
568	}
569	return $data;
570	}
571
572	/**
573	* Set create ticket data for rest api request
574	*
575	* @param array $data - create ticket data array.
576	* @param WP_REST_Request $request - rest request object.
577	* @param array $custom_fields - custom field objects indexed by unique custom field types.
578	* @return array
579	*/
580	public static function set_rest_ticket_data( $data, $request, $custom_fields ) {
581
582	$current_user = WPSC_Current_User::$current_user;
583	$tff = get_option( 'wpsc-tff' );
584
585	if ( isset( $custom_fields[ self::$slug ] ) ) {
586	foreach ( $custom_fields[ self::$slug ] as $cf ) {
587
588	if (
589	! in_array( $cf->field, array( 'ticket', 'agentonly', 'customer' ) ) \|\|
590	( $cf->field == 'customer' && ! isset( $tff[ $cf->slug ] ) )
591	) {
592	continue;
593	}
594
595	$option = new WPSC_Option( intval( $request->get_param( $cf->slug ) ) );
596
597	if ( in_array( $cf->field, array( 'ticket', 'agentonly' ) ) ) {
598
599	$data[ $cf->slug ] = $cf->field == 'ticket' && $option->id ? $option->id : self::get_default_value( $cf );
600
601	} else {
602
603	$customer = new WPSC_Customer( $data['customer'] );
604	$existing_val = $customer->{$cf->slug};
605
606	if ( $option->id && $option->id != $existing_val->id ) {
607
608	$customer->{$cf->slug} = $option;
609	$customer->save();
610
611	// Set log for this change..
612	WPSC_Log::insert(
613	array(
614	'type' => 'customer',
615	'ref_id' => $customer->id,
616	'modified_by' => $current_user->customer->id,
617	'body' => wp_json_encode(
618	array(
619	'slug' => $cf->slug,
620	'prev' => $existing_val->id,
621	'new' => $option->id,
622	)
623	),
624	'date_created' => ( new DateTime() )->format( 'Y-m-d H:i:s' ),
625	)
626	);
627	}
628	}
629	}
630	}
631
632	return $data;
633	}
634
635	/**
636	* Return slug string to be used in where condition of ticket model for this type of field
637	*
638	* @param WPSC_Custom_Field $cf - custom field object.
639	* @return string
640	*/
641	public static function get_sql_slug( $cf ) {
642
643	$join_char = in_array( $cf->field, array( 'ticket', 'agentonly' ) ) ? 't.' : 'c.';
644	return $join_char . $cf->slug;
645	}
646
647	/**
648	* Return val field for meta query of this type of custom field
649	*
650	* @param array $condition - condition data.
651	* @return mixed
652	*/
653	public static function get_meta_value( $condition ) {
654
655	$operator = $condition['operator'];
656	switch ( $operator ) {
657
658	case '=':
659	case 'IN':
660	case 'NOT IN':
661	return $condition['operand_val_1'];
662	}
663	return false;
664	}
665
666	/**
667	* Print generic input field for this type.
668	*
669	* @param WPSC_Custom_Field $cf - Custom field object.
670	* @param mixed $value - optional. Input field will be printed with given value if given.
671	* @return void
672	*/
673	public static function print_cf_input( $cf, $value = '' ) {
674
675	if ( $value && ! is_object( $value ) ) {
676
677	$option = new WPSC_Option( $value );
678	if ( $option && $option->id ) {
679	$value = $option;
680	}
681	}
682
683	$options = $cf->get_options();
684	$unique_id = uniqid( 'wpsc_' );
685	?>
686	<div class="wpsc-tff wpsc-sm-12 wpsc-md-12 wpsc-lg-12 wpsc-visible wpsc-xs-12" data-cft="<?php echo esc_attr( self::$slug ); ?>">
687	<div class="wpsc-tff-label">
688	<span class="name"><?php echo esc_attr( $cf->name ); ?></span>
689	</div>
690	<?php
691	$extra_info = stripslashes( $cf->extra_info );
692	if ( $extra_info ) :
693	?>
694	<span class="extra-info"><?php echo esc_attr( $cf->extra_info ); ?></span>
695	<?php
696	endif
697	?>
698	<select class="<?php echo esc_attr( $unique_id ); ?>" name="<?php echo esc_attr( $cf->slug ); ?>">
699	<option value=""></option>
700	<?php
701	foreach ( $options as $option ) {
702	?>
703	<option <?php $value && selected( $option->id, $value->id ); ?> value="<?php echo esc_attr( $option->id ); ?>"><?php echo esc_attr( $option->name ); ?></option>
704	<?php
705	}
706	?>
707	</select>
708	<script>
709	jQuery('select.<?php echo esc_attr( $unique_id ); ?>').selectWoo({
710	allowClear: true,
711	placeholder: ""
712	});
713	</script>
714	</div>
715	<?php
716	}
717
718	/**
719	* Get value for generic field from post.
720	* Ignore phpcs nonce issue as we already checked where it is called from.
721	*
722	* @param WPSC_Custom_Field $cf - custom field object.
723	* @return string
724	*/
725	public static function get_cf_input_val( $cf ) {
726
727	return isset( $_POST[ $cf->slug ] ) ? intval( $_POST[ $cf->slug ] ) : ''; // phpcs:ignore
728	}
729
730	/**
731	* Print edit ticket custom field in individual ticket
732	*
733	* @param WPSC_Custom_Field $cf - custom field object.
734	* @param WPSC_Ticket $ticket - ticket object.
735	* @return void
736	*/
737	public static function print_edit_ticket_cf( $cf, $ticket ) {
738
739	$options = $cf->get_options();
740	$unique_id = uniqid( 'wpsc_' );
741	?>
742	<div class="wpsc-tff wpsc-sm-12 wpsc-md-12 wpsc-lg-12 wpsc-visible wpsc-xs-12" data-cft="<?php echo esc_attr( self::$slug ); ?>">
743	<div class="wpsc-tff-label">
744	<span class="name"><?php echo esc_attr( $cf->name ); ?></span>
745	</div>
746	<?php
747	$extra_info = stripslashes( $cf->extra_info );
748	if ( $extra_info ) {
749	?>
750	<span class="extra-info"><?php echo esc_attr( $cf->extra_info ); ?></span>
751	<?php
752	}
753	?>
754	<select class="<?php echo esc_attr( $unique_id ); ?>" name="<?php echo esc_attr( $cf->slug ); ?>">
755	<option value=""></option>
756	<?php
757	foreach ( $options as $option ) {
758	?>
759	<option <?php $ticket->{$cf->slug} && selected( $option->id, $ticket->{$cf->slug}->id ); ?> value="<?php echo esc_attr( $option->id ); ?>"><?php echo esc_attr( $option->name ); ?></option>
760	<?php
761	}
762	?>
763	</select>
764	<script>
765	jQuery('select.<?php echo esc_attr( $unique_id ); ?>').selectWoo({
766	allowClear: true,
767	placeholder: "<?php echo esc_attr( $cf->placeholder_text ); ?>"
768	});
769	</script>
770	</div>
771	<?php
772	}
773
774	/**
775	* Set edit individual ticket for this custom field type.
776	* Ignore phpcs nonce issue as we already checked where it is called from.
777	*
778	* @param WPSC_Custom_Field $cf - custom field object.
779	* @param WPSC_Ticket $ticket - ticket object.
780	* @return WPSC_Ticket
781	*/
782	public static function set_edit_ticket_cf( $cf, $ticket ) {
783
784	$prev = $ticket->{$cf->slug} ? $ticket->{$cf->slug}->id : '';
785	$new = isset( $_POST[ $cf->slug ] ) ? intval( $_POST[ $cf->slug ] ) : ''; // phpcs:ignore
786	$new = $new === 0 ? '' : $new;
787
788	// Exit if there is no change.
789	if ( $prev == $new ) {
790	return $ticket;
791	}
792
793	// Change value.
794	$ticket->{$cf->slug} = $new;
795	$ticket->save();
796
797	return $ticket;
798	}
799
800	/**
801	* Modify ticket field value of this custom field type using rest api
802	*
803	* @param WPSC_Ticket $ticket - ticket object.
804	* @param WPSC_Custom_Field $cf - custom field.
805	* @param mixed $value - value to be set.
806	* @return void
807	*/
808	public static function set_rest_edit_ticket_cf( $ticket, $cf, $value ) {
809
810	$id = WPSC_Functions::sanitize_option( intval( $value ), $cf, $cf->get_options() );
811	$prev = is_object( $ticket->{$cf->slug} ) ? $ticket->{$cf->slug}->id : 0;
812	if ( $prev != $id ) {
813	$ticket->{$cf->slug} = $id ? $id : '';
814	}
815	}
816
817	/**
818	* Insert log thread for this custom field type change
819	*
820	* @param WPSC_Custom_Field $cf - current custom field of this type.
821	* @param WPSC_Ticket $prev - ticket object before making any changes.
822	* @param WPSC_Ticket $new - ticket object after making changes.
823	* @param string $current_date - date string to be stored as create time.
824	* @param int $customer_id - current user customer id for blame.
825	* @return void
826	*/
827	public static function insert_ticket_log( $cf, $prev, $new, $current_date, $customer_id ) {
828
829	// Exit if there is no change.
830	if ( $prev->{$cf->slug} == $new->{$cf->slug} ) {
831	return;
832	}
833
834	$prev_val = $prev->{$cf->slug} ? $prev->{$cf->slug}->id : '';
835	$new_val = $new->{$cf->slug} ? $new->{$cf->slug}->id : '';
836
837	$thread = WPSC_Thread::insert(
838	array(
839	'ticket' => $prev->id,
840	'customer' => $customer_id,
841	'type' => 'log',
842	'body' => wp_json_encode(
843	array(
844	'slug' => $cf->slug,
845	'prev' => $prev_val,
846	'new' => $new_val,
847	)
848	),
849	'date_created' => $current_date,
850	'date_updated' => $current_date,
851	)
852	);
853	}
854
855	/**
856	* Return data for this custom field while creating duplicate ticket
857	*
858	* @param WPSC_Custom_Field $cf - custom field object.
859	* @param WPSC_Ticket $ticket - ticket object.
860	* @return mixed
861	*/
862	public static function get_duplicate_ticket_data( $cf, $ticket ) {
863
864	return $ticket->{$cf->slug} ? $ticket->{$cf->slug}->id : '';
865	}
866
867	/**
868	* Print edit field for this type in edit customer info
869	*
870	* @param WPSC_Custom_field $cf - custom field object.
871	* @param WPSC_Customer $customer - customer object.
872	* @param array $tff - ticket form field data.
873	* @return string
874	*/
875	public static function print_edit_customer_info( $cf, $customer, $tff ) {
876
877	$options = $cf->get_options();
878	$val = $customer->id && $customer->{$cf->slug} ? intval( $customer->{$cf->slug}->id ) : 0;
879	$unique_id = uniqid( 'wpsc_' );
880
881	ob_start();
882	?>
883	<div class="<?php echo esc_attr( WPSC_Functions::get_tff_classes( $cf, $tff ) ); ?>" data-cft="<?php echo esc_attr( self::$slug ); ?>">
884	<div class="wpsc-tff-label">
885	<span class="name"><?php echo esc_attr( $cf->name ); ?></span>
886	</div>
887	<span class="extra-info"><?php echo esc_attr( $cf->extra_info ); ?></span>
888	<select class="<?php echo esc_attr( $unique_id ); ?>" name="<?php echo esc_attr( $cf->slug ); ?>">
889	<option value=""></option>
890	<?php
891	foreach ( $options as $option ) :
892	?>
893	<option <?php selected( $option->id, $val ); ?> value="<?php echo esc_attr( $option->id ); ?>"><?php echo esc_attr( $option->name ); ?></option>
894	<?php
895	endforeach;
896	?>
897	</select>
898	<script>
899	jQuery('select.<?php echo esc_attr( $unique_id ); ?>').selectWoo({
900	allowClear: false,
901	placeholder: "<?php echo esc_attr( $cf->placeholder_text ); ?>"
902	});
903	</script>
904	</div>
905	<?php
906	return ob_get_clean();
907	}
908
909	/**
910	* Print add new custom field setting properties
911	*
912	* @param string $field_class - Class name of the field.
913	* @return void
914	*/
915	public static function get_add_new_custom_field_properties( $field_class ) {
916
917	if ( in_array( 'extra_info', $field_class::$allowed_properties ) ) :
918	?>
919	<div data-type="textfield" data-required="false" class="wpsc-input-group extra-info">
920	<div class="label-container">
921	<label for=""><?php esc_attr_e( 'Extra info', 'supportcandy' ); ?></label>
922	</div>
923	<input name="extra_info" type="text" autocomplete="off" />
924	</div>
925	<?php
926	endif;
927	?>
928
929	<div data-type="select-options" data-required="true" class="wpsc-input-group options">
930	<div class="label-container">
931	<label for="">
932	<?php esc_attr_e( 'Field options', 'supportcandy' ); ?>
933	<span class="required-char">*</span>
934	</label>
935	</div>
936	<div class="wpsc-options-container ui-sortable"></div>
937	<script>jQuery(".wpsc-options-container").sortable({ handle: '.wpsc-sort-handle' });</script>
938	<button class="wpsc-button small secondary" onclick="wpsc_get_add_new_option();">
939	<?php esc_attr_e( 'Add new', 'supportcandy' ); ?>
940	</button>
941	</div>
942	<?php
943
944	if ( in_array( 'default_value', $field_class::$allowed_properties ) ) :
945	?>
946	<div data-type="single-select" data-required="false" class="wpsc-input-group default-val-option-single">
947	<div class="label-container">
948	<label for="">
949	<?php esc_attr_e( 'Default value', 'supportcandy' ); ?>
950	</label>
951	</div>
952	<select name="default-val-option-single[]" id="wpsc-default-val-option-single">
953	<option value=""></option>
954	</select>
955	</div>
956	<?php
957	endif;
958
959	if ( in_array( 'is_auto_fill', $field_class::$allowed_properties ) ) :
960	?>
961	<div data-type="single-select" data-required="false" class="wpsc-input-group is_auto_fill">
962	<div class="label-container">
963	<label for="">
964	<?php esc_attr_e( 'Auto-fill in ticket form', 'supportcandy' ); ?>
965	</label>
966	</div>
967	<select name="is_auto_fill">
968	<option value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
969	<option value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
970	</select>
971	</div>
972	<?php
973	endif;
974
975	if ( in_array( 'placeholder_text', $field_class::$allowed_properties ) ) :
976	?>
977	<div data-type="textfield" data-required="false" class="wpsc-input-group placeholder_text">
978	<div class="label-container">
979	<label for="">
980	<?php esc_attr_e( 'Placeholder', 'supportcandy' ); ?>
981	</label>
982	</div>
983	<input type="text" name="placeholder_text" autocomplete="off">
984	</div>
985	<?php
986	endif;
987
988	if ( in_array( 'tl_width', $field_class::$allowed_properties ) ) :
989	?>
990	<div data-type="number" data-required="false" class="wpsc-input-group tl_width">
991	<div class="label-container">
992	<label for="">
993	<?php esc_attr_e( 'Ticket list width (pixels)', 'supportcandy' ); ?>
994	</label>
995	</div>
996	<input type="number" name="tl_width" autocomplete="off">
997	</div>
998	<?php
999	endif;
1000
1001	if ( in_array( 'is_personal_info', $field_class::$allowed_properties ) ) :
1002	?>
1003	<div data-type="single-select" data-required="false" class="wpsc-input-group is_personal_info">
1004	<div class="label-container">
1005	<label for="">
1006	<?php esc_attr_e( 'Has personal info', 'supportcandy' ); ?>
1007	</label>
1008	</div>
1009	<select name="is_personal_info">
1010	<option value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1011	<option value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1012	</select>
1013	</div>
1014	<?php
1015	endif;
1016
1017	if ( in_array( 'allow_my_profile', $field_class::$allowed_properties ) ) :
1018	?>
1019	<div data-type="single-select" data-required="false" class="wpsc-input-group allow_my_profile">
1020	<div class="label-container">
1021	<label for="">
1022	<?php esc_attr_e( 'Allow in my profile?', 'supportcandy' ); ?>
1023	</label>
1024	</div>
1025	<select name="allow_my_profile">
1026	<option value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1027	<option value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1028	</select>
1029	</div>
1030	<?php
1031	endif;
1032
1033	if ( in_array( 'allow_ticket_form', $field_class::$allowed_properties ) ) :
1034	?>
1035	<div data-type="single-select" data-required="false" class="wpsc-input-group allow_ticket_form">
1036	<div class="label-container">
1037	<label for="">
1038	<?php esc_attr_e( 'Allow in ticket form?', 'supportcandy' ); ?>
1039	</label>
1040	</div>
1041	<select name="allow_ticket_form">
1042	<option value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1043	<option value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1044	</select>
1045	</div>
1046	<?php
1047	endif;
1048	}
1049
1050	/**
1051	* Print edit custom field properties
1052	*
1053	* @param WPSC_Custom_Fields $cf - custom field object.
1054	* @param string $field_class - class name of field category.
1055	* @return void
1056	*/
1057	public static function get_edit_custom_field_properties( $cf, $field_class ) {
1058
1059	if ( in_array( 'extra_info', $field_class::$allowed_properties ) ) :
1060	?>
1061	<div data-type="textfield" data-required="false" class="wpsc-input-group extra-info">
1062	<div class="label-container">
1063	<label for=""><?php esc_attr_e( 'Extra info', 'supportcandy' ); ?></label>
1064	</div>
1065	<input name="extra_info" type="text" value="<?php echo esc_attr( $cf->extra_info ); ?>" autocomplete="off" />
1066	</div>
1067	<?php
1068	endif;
1069	?>
1070
1071	<div data-type="select-options" data-required="true" class="wpsc-input-group options">
1072	<div class="label-container">
1073	<label for="">
1074	<?php esc_attr_e( 'Field options', 'supportcandy' ); ?>
1075	<span class="required-char">*</span>
1076	</label>
1077	</div>
1078	<div class="wpsc-options-container ui-sortable">
1079	<?php
1080	$options = $cf->get_options();
1081	foreach ( $options as $option ) :
1082	?>
1083	<div class="wpsc-option-item">
1084	<div class="content">
1085	<div class="wpsc-edit-option-container" style="display: none;">
1086	<input class="edit-option-text" type="text" value="" autocomplete="off" />
1087	<button onclick="wpsc_set_edit_option(this, '<?php echo esc_attr( wp_create_nonce( 'wpsc_set_edit_option' ) ); ?>');">
1088	<?php WPSC_Icons::get( 'check' ); ?>
1089	</button>
1090	<button class="cancel" onclick="wpsc_edit_option_cancel(this);">
1091	<?php WPSC_Icons::get( 'times' ); ?>
1092	</button>
1093	</div>
1094	<div class="wpsc-option-listing-container">
1095	<span class="sort wpsc-sort-handle"><?php WPSC_Icons::get( 'sort' ); ?></span>
1096	<div class="text"><?php echo esc_attr( $option->name ); ?></div>
1097	<span class="edit" onclick="wpsc_edit_option(this);"><?php WPSC_Icons::get( 'edit' ); ?></span>
1098	</div>
1099	</div>
1100	<div class="remove-container">
1101	<span onclick="wpsc_remove_option_item(this)"><?php WPSC_Icons::get( 'times-circle' ); ?></span>
1102	</div>
1103	<input type="hidden" class="option_id" name="options[]" value="<?php echo esc_attr( $option->id ); ?>">
1104	</div>
1105	<?php
1106	endforeach;
1107	?>
1108	</div>
1109	<script>jQuery(".wpsc-options-container").sortable({ handle: '.wpsc-sort-handle' });</script>
1110	<button class="wpsc-button small secondary" onclick="wpsc_get_add_new_option();">
1111	<?php esc_attr_e( 'Add new', 'supportcandy' ); ?>
1112	</button>
1113	</div>
1114	<?php
1115
1116	if ( in_array( 'default_value', $field_class::$allowed_properties ) ) :
1117	$default_val = $cf->default_value ? $cf->default_value[0] : '';
1118	?>
1119	<div data-type="single-select" data-required="false" class="wpsc-input-group default_value">
1120	<div class="label-container">
1121	<label for="">
1122	<?php esc_attr_e( 'Default value', 'supportcandy' ); ?>
1123	</label>
1124	</div>
1125	<select name="default-val-option-single[]" id="wpsc-default-val-option-single">
1126	<option value=""></option>
1127	<?php
1128	$options = $cf->get_options();
1129	foreach ( $options as $option ) :
1130	echo '<option ' . selected( $default_val, $option->id ) . ' value=' . esc_attr( $option->id ) . '>' . esc_attr( $option->name ) . '</option>';
1131	endforeach;
1132	?>
1133	</select>
1134	</div>
1135	<?php
1136	endif;
1137
1138	if ( in_array( 'is_auto_fill', $field_class::$allowed_properties ) ) :
1139	?>
1140	<div data-type="single-select" data-required="false" class="wpsc-input-group is_auto_fill">
1141	<div class="label-container">
1142	<label for="">
1143	<?php esc_attr_e( 'Auto-fill in ticket form', 'supportcandy' ); ?>
1144	</label>
1145	</div>
1146	<select name="is_auto_fill">
1147	<option <?php selected( $cf->is_auto_fill, '0' ); ?> value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1148	<option <?php selected( $cf->is_auto_fill, '1' ); ?> value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1149	</select>
1150	</div>
1151	<?php
1152	endif;
1153
1154	if ( in_array( 'placeholder_text', $field_class::$allowed_properties ) ) :
1155	?>
1156	<div data-type="textfield" data-required="false" class="wpsc-input-group placeholder_text">
1157	<div class="label-container">
1158	<label for="">
1159	<?php esc_attr_e( 'Placeholder', 'supportcandy' ); ?>
1160	</label>
1161	</div>
1162	<input type="text" name="placeholder_text" value="<?php echo esc_attr( $cf->placeholder_text ); ?>" autocomplete="off">
1163	</div>
1164	<?php
1165	endif;
1166
1167	if ( in_array( 'tl_width', $field_class::$allowed_properties ) ) :
1168	?>
1169	<div data-type="number" data-required="false" class="wpsc-input-group tl_width">
1170	<div class="label-container">
1171	<label for="">
1172	<?php esc_attr_e( 'Ticket list width (pixels)', 'supportcandy' ); ?>
1173	</label>
1174	</div>
1175	<input type="number" name="tl_width" value="<?php echo intval( $cf->tl_width ); ?>" autocomplete="off">
1176	</div>
1177	<?php
1178	endif;
1179
1180	if ( in_array( 'is_personal_info', $field_class::$allowed_properties ) ) :
1181	?>
1182	<div data-type="single-select" data-required="false" class="wpsc-input-group is_personal_info">
1183	<div class="label-container">
1184	<label for="">
1185	<?php esc_attr_e( 'Has personal info', 'supportcandy' ); ?>
1186	</label>
1187	</div>
1188	<select name="is_personal_info">
1189	<option <?php selected( $cf->is_personal_info, '0' ); ?> value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1190	<option <?php selected( $cf->is_personal_info, '1' ); ?> value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1191	</select>
1192	</div>
1193	<?php
1194	endif;
1195
1196	if ( in_array( 'allow_my_profile', $field_class::$allowed_properties ) ) :
1197	?>
1198	<div data-type="single-select" data-required="false" class="wpsc-input-group allow_my_profile">
1199	<div class="label-container">
1200	<label for="">
1201	<?php esc_attr_e( 'Allow in my profile?', 'supportcandy' ); ?>
1202	</label>
1203	</div>
1204	<select name="allow_my_profile">
1205	<option <?php selected( $cf->allow_my_profile, '0' ); ?> value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1206	<option <?php selected( $cf->allow_my_profile, '1' ); ?> value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1207	</select>
1208	</div>
1209	<?php
1210	endif;
1211
1212	if ( in_array( 'allow_ticket_form', $field_class::$allowed_properties ) ) :
1213	?>
1214	<div data-type="single-select" data-required="false" class="wpsc-input-group allow_ticket_form">
1215	<div class="label-container">
1216	<label for="">
1217	<?php esc_attr_e( 'Allow in ticket form?', 'supportcandy' ); ?>
1218	</label>
1219	</div>
1220	<select name="allow_ticket_form">
1221	<option <?php selected( $cf->allow_ticket_form, '0' ); ?> value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1222	<option <?php selected( $cf->allow_ticket_form, '1' ); ?> value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1223	</select>
1224	</div>
1225	<?php
1226	endif;
1227	}
1228
1229	/**
1230	* Set custom field properties. Can be used by add/edit custom field.
1231	* Ignore phpcs nonce issue as we already checked where it is called from.
1232	*
1233	* @param WPSC_Custom_Field $cf - custom field object.
1234	* @param string $field_class - class of field category.
1235	* @return void
1236	*/
1237	public static function set_cf_properties( $cf, $field_class ) {
1238
1239	// extra info.
1240	if ( in_array( 'extra_info', $field_class::$allowed_properties ) ) {
1241	$cf->extra_info = isset( $_POST['extra_info'] ) ? sanitize_text_field( wp_unslash( $_POST['extra_info'] ) ) : ''; // phpcs:ignore
1242	}
1243
1244	// options.
1245	$options = isset( $_POST['options'] ) ? array_filter( array_map( 'sanitize_text_field', wp_unslash($_POST['options']) ) ) : array(); // phpcs:ignore
1246	if ( ! $options ) {
1247	wp_send_json_error( new WP_Error( '001', 'Bad request!' ), 400 );
1248	}
1249
1250	// default value.
1251	if ( in_array( 'default_value', $field_class::$allowed_properties ) ) {
1252	$cf->default_value = isset( $_POST['default-val-option-single'] ) ? array_filter( array_map( 'intval', $_POST['default-val-option-single'] ) ) : array(); // phpcs:ignore
1253	}
1254
1255	// auto fill.
1256	if ( in_array( 'is_auto_fill', $field_class::$allowed_properties ) ) {
1257	$cf->is_auto_fill = isset( $_POST['is_auto_fill'] ) ? sanitize_text_field( wp_unslash( $_POST['is_auto_fill'] ) ) : ''; // phpcs:ignore
1258	}
1259
1260	// placeholder!
1261	if ( in_array( 'placeholder_text', $field_class::$allowed_properties ) ) {
1262	$cf->placeholder_text = isset( $_POST['placeholder_text'] ) ? sanitize_text_field( wp_unslash( $_POST['placeholder_text'] ) ) : ''; // phpcs:ignore
1263	}
1264
1265	// personal info.
1266	if ( in_array( 'is_personal_info', $field_class::$allowed_properties ) ) {
1267	$cf->is_personal_info = isset( $_POST['is_personal_info'] ) ? intval( $_POST['is_personal_info'] ) : 0; // phpcs:ignore
1268	}
1269
1270	// my-profile.
1271	if ( in_array( 'allow_my_profile', $field_class::$allowed_properties ) ) {
1272	$cf->allow_my_profile = isset( $_POST['allow_my_profile'] ) ? intval( $_POST['allow_my_profile'] ) : 0; // phpcs:ignore
1273	}
1274
1275	// ticket form.
1276	if ( in_array( 'allow_ticket_form', $field_class::$allowed_properties ) ) {
1277	$cf->allow_ticket_form = isset( $_POST['allow_ticket_form'] ) ? intval( $_POST['allow_ticket_form'] ) : 0; // phpcs:ignore
1278	}
1279
1280	// tl_width!
1281	if ( in_array( 'tl_width', $field_class::$allowed_properties ) ) {
1282	$tl_width = isset( $_POST['tl_width'] ) ? intval( $_POST['tl_width'] ) : 0; // phpcs:ignore
1283	$cf->tl_width = $tl_width ? $tl_width : 100;
1284	}
1285
1286	// save!
1287	$cf->save();
1288	$cf->set_options( $options, true );
1289	}
1290
1291	/**
1292	* Add SQL joins to ticket model for this field type
1293	*
1294	* @param array $joins - array of join string that can be imploded later.
1295	* @param array $filter - user filter.
1296	* @return array
1297	*/
1298	public static function ticket_join( $joins, $filter ) {
1299
1300	global $wpdb;
1301
1302	$cf = WPSC_Custom_Field::get_cf_by_slug( $filter['orderby_slug'] );
1303
1304	if ( $cf && $cf->type::$slug == 'cf_single_select' ) {
1305	$join_str = self::get_sql_slug( $cf );
1306	$joins[] = 'LEFT JOIN ' . $wpdb->prefix . 'psmsc_options op ON ' . $join_str . ' = op.id';
1307	}
1308
1309	return $joins;
1310	}
1311
1312	/**
1313	* Add ticket search compatibility for fields of this custom field type.
1314	*
1315	* @param array $sql - Array of sql peices that can be joined later.
1316	* @param array $filter - User filter.
1317	* @param array $custom_fields - Custom fields array applicable for search.
1318	* @param string $search - search string.
1319	* @param array $allowed_search_fields - Allowed search fields.
1320	* @return array
1321	*/
1322	public static function ticket_search( $sql, $filter, $custom_fields, $search, $allowed_search_fields ) {
1323
1324	if ( isset( $custom_fields[ self::$slug ] ) ) {
1325
1326	$search_items = false;
1327	foreach ( $custom_fields[ self::$slug ] as $cf ) {
1328	if ( in_array( $cf->slug, $allowed_search_fields ) ) {
1329	if ( ! $search_items ) {
1330	$search_items = WPSC_Option::get_tl_search_string( $search );
1331	if ( ! $search_items ) {
1332	break;
1333	}
1334	}
1335	$join_char = in_array( $cf->field, array( 'ticket', 'agentonly' ) ) ? 't.' : 'c.';
1336	$sql[] = $join_char . $cf->slug . ' IN(' . implode( ', ', $search_items ) . ')';
1337	}
1338	}
1339	}
1340
1341	return $sql;
1342	}
1343
1344	/**
1345	* Returns printable ticket value for custom field. Can be used in export tickets, replace macros etc.
1346	*
1347	* @param WPSC_Custom_Field $cf - custom field object.
1348	* @param WPSC_Ticket $ticket - ticket object.
1349	* @param string $module - module name.
1350	* @return string
1351	*/
1352	public static function get_ticket_field_val( $cf, $ticket, $module = '' ) {
1353
1354	$option = $ticket->{$cf->slug};
1355	$value = is_object( $option ) && $option->id ? $option->name : '';
1356	return apply_filters( 'wpsc_ticket_field_val_single_select', $value, $cf, $ticket, $module );
1357	}
1358
1359	/**
1360	* Print ticket value for given custom field on ticket list
1361	*
1362	* @param WPSC_Custom_Field $cf - custom field object.
1363	* @param WPSC_Ticket $ticket - ticket object.
1364	* @return void
1365	*/
1366	public static function print_tl_ticket_field_val( $cf, $ticket ) {
1367
1368	echo esc_attr( self::get_ticket_field_val( $cf, $ticket ) );
1369	}
1370
1371	/**
1372	* Print ticket value for given custom field on widget
1373	*
1374	* @param WPSC_Custom_Field $cf - custom field object.
1375	* @param WPSC_Ticket $ticket - ticket object.
1376	* @return void
1377	*/
1378	public static function print_widget_ticket_field_val( $cf, $ticket ) {
1379
1380	echo esc_attr( self::get_ticket_field_val( $cf, $ticket ) );
1381	}
1382
1383	/**
1384	* Returns printable customer value for custom field. Can be used in export tickets, replace macros etc.
1385	*
1386	* @param WPSC_Custom_Field $cf - custom field object.
1387	* @param WPSC_Customer $customer - customer object.
1388	* @return string
1389	*/
1390	public static function get_customer_field_val( $cf, $customer ) {
1391
1392	$option = $customer->{$cf->slug};
1393	return is_object( $option ) && $option->id ? $option->name : '';
1394	}
1395
1396	/**
1397	* Print customer value for given custom field on ticket list
1398	*
1399	* @param WPSC_Custom_Field $cf - custom field object.
1400	* @param WPSC_Customer $customer - customer object.
1401	* @return void
1402	*/
1403	public static function print_tl_customer_field_val( $cf, $customer ) {
1404
1405	echo esc_attr( self::get_customer_field_val( $cf, $customer ) );
1406	}
1407
1408	/**
1409	* Print customer value for given custom field on widget
1410	*
1411	* @param WPSC_Custom_Field $cf - custom field object.
1412	* @param WPSC_Customer $customer - customer object.
1413	* @return void
1414	*/
1415	public static function print_widget_customer_field_val( $cf, $customer ) {
1416
1417	echo esc_attr( self::get_customer_field_val( $cf, $customer ) );
1418	}
1419
1420	/**
1421	* Print given value for custom field
1422	*
1423	* @param WPSC_Custom_Field $cf - custom field object.
1424	* @param mixed $val - value to convert and print.
1425	* @return void
1426	*/
1427	public static function print_val( $cf, $val ) {
1428
1429	$option = is_object( $val ) ? $val : new WPSC_Option( $val );
1430	echo $option->id ? esc_attr( $option->name ) : esc_attr__( 'None', 'supportcandy' );
1431	}
1432
1433	/**
1434	* Return printable value for history log macro
1435	*
1436	* @param WPSC_Custom_Field $cf - custom field object.
1437	* @param mixed $val - value to convert and return.
1438	* @return string
1439	*/
1440	public static function get_history_log_val( $cf, $val ) {
1441
1442	ob_start();
1443	self::print_val( $cf, $val );
1444	return ob_get_clean();
1445	}
1446
1447	/**
1448	* Print dashboard activity function
1449	*
1450	* @param WPSC_Custom_Field $cf - custom field object.
1451	* @param array $recent_logs - recent_logs object.
1452	* @param array $body - body object.
1453	* @param int $view - check if frontend.
1454	* @return string
1455	*/
1456	public static function print_activity( $cf, $recent_logs, $body, $view ) {
1457
1458	$url = WPSC_Functions::get_ticket_url( $recent_logs->ticket->id, $view );
1459	if ( $body->new ) {
1460	$ss_value = new WPSC_Option( $body->new );
1461	$value = $ss_value->name;
1462	} else {
1463	$value = 'None';
1464	}
1465	return esc_attr( $recent_logs->customer->name ) . ' updated the' . esc_attr( $cf->name ) . ' value of <a href="' . esc_attr( $url ) . '" target="_blank">#' . esc_attr( $recent_logs->ticket->id ) . '</a> to ' . esc_attr( $value );
1466	}
1467
1468	/**
1469	* Print given value for custom field
1470	*
1471	* @param WPSC_Custom_Field $cf - custom field object.
1472	* @param mixed $val - value to convert and print.
1473	* @return string
1474	*/
1475	public static function get_field_value( $cf, $val ) {
1476
1477	$option = is_object( $val ) ? $val : new WPSC_Option( $val );
1478	return $option->id ? esc_attr( $option->name ) : esc_attr__( 'None', 'supportcandy' );
1479	}
1480
1481	/**
1482	* Clear value of hidden fields
1483	*
1484	* @return void
1485	*/
1486	public static function js_clear_value_hidden_fields() {
1487	?>
1488	case '<?php echo esc_attr( self::$slug ); ?>':
1489	customField.find('select').first().val('');
1490	break;
1491	<?php
1492	echo PHP_EOL;
1493	}
1494	}
1495	endif;
1496
1497	WPSC_CF_Single_Select::init();
1498