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SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent / 3.5.2
SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent v3.5.2
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supportcandy / includes / custom-field-types / class-wpsc-cf-single-select.php

class-wpsc-cf-single-select.php in SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 3.5.2, at includes/custom-field-types/class-wpsc-cf-single-select.php

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1 <?php
2 if ( ! defined( 'ABSPATH' ) ) {
3 exit; // Exit if accessed directly!
4 }
5
6 if ( ! class_exists( 'WPSC_CF_Single_Select' ) ) :
7
8 final class WPSC_CF_Single_Select {
9
10 /**
11 * Slug for this custom field type
12 *
13 * @var string
14 */
15 public static $slug = 'cf_single_select';
16
17 /**
18 * Set whether this custom field type is of type date
19 *
20 * @var boolean
21 */
22 public static $is_date = false;
23
24 /**
25 * Set whether this custom field type has applicable to date range
26 *
27 * @var boolean
28 */
29 public static $has_date_range = false;
30
31 /**
32 * Set whether this custom field type has multiple values
33 *
34 * @var boolean
35 */
36 public static $has_multiple_val = false;
37
38 /**
39 * Data type for column created in tickets table
40 *
41 * @var string
42 */
43 public static $data_type = 'TINYTEXT NULL DEFAULT NULL';
44
45 /**
46 * Set whether this custom field type has reference to other class
47 *
48 * @var boolean
49 */
50 public static $has_ref = true;
51
52 /**
53 * Reference class for this custom field type so that its value(s) return with object or array of objects automatically. Empty string indicate no reference.
54 *
55 * @var string
56 */
57 public static $ref_class = 'wpsc_option';
58
59 /**
60 * Set whether this custom field field type is system default (no fields can be created from it).
61 *
62 * @var boolean
63 */
64 public static $is_default = false;
65
66 /**
67 * Set whether this field type has extra information that can be used in ticket form, edit custom fields, etc.
68 *
69 * @var boolean
70 */
71 public static $has_extra_info = true;
72
73 /**
74 * Set whether this custom field type can accept personal info.
75 *
76 * @var boolean
77 */
78 public static $has_personal_info = true;
79
80 /**
81 * Set whether fields created from this custom field type is allowed in create ticket form
82 *
83 * @var boolean
84 */
85 public static $is_ctf = true;
86
87 /**
88 * Set whether fields created from this custom field type is allowed in ticket list
89 *
90 * @var boolean
91 */
92 public static $is_list = true;
93
94 /**
95 * Set whether fields created from this custom field type is allowed in ticket filter
96 *
97 * @var boolean
98 */
99 public static $is_filter = true;
100
101 /**
102 * Set whether fields created from this custom field type can be given character limits
103 *
104 * @var boolean
105 */
106 public static $has_char_limit = false;
107
108 /**
109 * Set whether fields created from this custom field type has custom options set in options table
110 *
111 * @var boolean
112 */
113 public static $has_options = true;
114
115 /**
116 * Set whether fields created from this custom field type can be available for ticket list sorting
117 *
118 * @var boolean
119 */
120 public static $is_sort = true;
121
122 /**
123 * Set whether fields created from this custom field type can be auto-filled
124 *
125 * @var boolean
126 */
127 public static $is_auto_fill = true;
128
129 /**
130 * Set whether fields created from this custom field type can have placeholder
131 *
132 * @var boolean
133 */
134 public static $is_placeholder = true;
135
136 /**
137 * Set whether fields created from this custom field type is applicable for visibility conditions in create ticket form
138 *
139 * @var boolean
140 */
141 public static $is_visibility_conditions = true;
142
143 /**
144 * Set whether fields created from this custom field type is applicable for macros
145 *
146 * @var boolean
147 */
148 public static $has_macro = true;
149
150 /**
151 * Set whether fields of this custom field type is applicalbe for search on ticket list page.
152 *
153 * @var boolean
154 */
155 public static $is_search = true;
156
157 /**
158 * Initialize the class
159 *
160 * @return void
161 */
162 public static function init() {
163
164 // Get object of this class.
165 add_filter( 'wpsc_load_ref_classes', array( __CLASS__, 'load_ref_class' ) );
166
167 // Set custom field type.
168 add_filter( 'wpsc_cf_types', array( __CLASS__, 'add_cf_type' ), 2 );
169
170 // ticket form.
171 add_action( 'wpsc_js_validate_ticket_form', array( __CLASS__, 'js_validate_ticket_form' ) );
172 add_filter( 'wpsc_create_ticket_data', array( __CLASS__, 'set_create_ticket_data' ), 10, 3 );
173 add_action( 'wpsc_js_clear_value_hidden_fields', array( __CLASS__, 'js_clear_value_hidden_fields' ) );
174
175 // create ticket data for rest api.
176 add_filter( 'wpsc_rest_create_ticket', array( __CLASS__, 'set_rest_ticket_data' ), 10, 3 );
177
178 // Ticket model.
179 add_filter( 'wpsc_ticket_joins', array( __CLASS__, 'ticket_join' ), 9, 2 );
180 add_filter( 'wpsc_archive_ticket_joins', array( __CLASS__, 'ticket_join' ), 9, 2 );
181
182 // ticket search query.
183 add_filter( 'wpsc_ticket_search', array( __CLASS__, 'ticket_search' ), 10, 5 );
184 add_filter( 'wpsc_archive_ticket_search', array( __CLASS__, 'ticket_search' ), 10, 5 );
185 }
186
187 /**
188 * Load current class to reference classes
189 *
190 * @param array $classes - Associative array of class names indexed by its slug.
191 * @return array
192 */
193 public static function load_ref_class( $classes ) {
194
195 $classes[ self::$slug ] = array(
196 'class' => __CLASS__,
197 'save-key' => 'id',
198 );
199 return $classes;
200 }
201
202 /**
203 * Add custom field type to list
204 *
205 * @param array $cf_types - custom field types array.
206 * @return array
207 */
208 public static function add_cf_type( $cf_types ) {
209
210 $cf_types[ self::$slug ] = array(
211 'label' => esc_attr__( 'Dropdown (single-select)', 'supportcandy' ),
212 'class' => __CLASS__,
213 );
214 return $cf_types;
215 }
216
217 /**
218 * Print operators for ticket form filter
219 *
220 * @param WPSC_Custom_Field $cf - custom field object.
221 * @param array $filter - Existing filters (if any).
222 * @return void
223 */
224 public static function get_operators( $cf, $filter = array() ) {
225 ?>
226
227 <div class="item conditional">
228 <select class="operator" onchange="wpsc_tc_get_operand(this, '<?php echo esc_attr( $cf->slug ); ?>', '<?php echo esc_attr( wp_create_nonce( 'wpsc_tc_get_operand' ) ); ?>');">
229 <option value=""><?php esc_attr_e( 'Compare As', 'supportcandy' ); ?></option>
230 <option <?php isset( $filter['operator'] ) && selected( $filter['operator'], '=' ); ?> value="="><?php esc_attr_e( 'Equals', 'supportcandy' ); ?></option>
231 <option <?php isset( $filter['operator'] ) && selected( $filter['operator'], 'IN' ); ?> value="IN"><?php esc_attr_e( 'Matches', 'supportcandy' ); ?></option>
232 <option <?php isset( $filter['operator'] ) && selected( $filter['operator'], 'NOT IN' ); ?> value="NOT IN"><?php esc_attr_e( 'Not Matches', 'supportcandy' ); ?></option>
233 </select>
234 </div>
235 <?php
236 }
237
238 /**
239 * Print operators for ticket form filter
240 *
241 * @param string $operator - condition operator on which operands should be returned.
242 * @param WPSC_Custom_Field $cf - custom field object.
243 * @param array $filter - Exising functions (if any).
244 * @return void
245 */
246 public static function get_operands( $operator, $cf, $filter = array() ) {
247
248 $is_multiple = $operator !== '=' ? true : false;
249 $options = $cf->get_options();
250 $unique_id = uniqid( 'wpsc_' );
251 ?>
252 <div class="item conditional operand single">
253 <select class="operand_val_1 <?php echo esc_attr( $unique_id ); ?>" <?php echo $is_multiple ? 'multiple' : ''; ?>>
254 <?php
255 foreach ( $options as $option ) {
256 $selected = '';
257 if ( isset( $filter['operand_val_1'] ) && ( ( $is_multiple && in_array( $option->id, $filter['operand_val_1'] ) ) || ( ! $is_multiple && $option->id == $filter['operand_val_1'] ) ) ) {
258 $selected = 'selected="selected"';
259 }
260 ?>
261 <option <?php echo esc_attr( $selected ); ?> value="<?php echo esc_attr( $option->id ); ?>"><?php echo esc_attr( $option->name ); ?></option>
262 <?php
263 }
264 ?>
265 </select>
266 </div>
267 <script>jQuery('.operand_val_1.<?php echo esc_attr( $unique_id ); ?>').selectWoo();</script>
268 <?php
269 }
270
271 /**
272 * Check condition for this type
273 *
274 * @param array $condition - condition data.
275 * @param WPSC_Custom_Field $cf - custom field object.
276 * @param mixed $option - value to compare.
277 * @return boolean
278 */
279 public static function is_valid( $condition, $cf, $option ) {
280
281 $response = false;
282 switch ( $condition['operator'] ) {
283
284 case '=':
285 $response = $condition['operand_val_1'] == $option ? true : false;
286 break;
287
288 case 'IN':
289 $response = in_array( $option, $condition['operand_val_1'] ) ? true : false;
290 break;
291
292 case 'NOT IN':
293 $response = ! in_array( $option, $condition['operand_val_1'] ) ? true : false;
294 break;
295 }
296 return $response;
297 }
298
299 /**
300 * Parse filter and return sql query to be merged in ticket model query builder
301 *
302 * @param WPSC_Custom_Field $cf - custom field of this type.
303 * @param mixed $compare - comparison operator.
304 * @param mixed $val - value to compare.
305 * @return string
306 */
307 public static function parse_filter( $cf, $compare, $val ) {
308
309 global $wpdb;
310
311 $column = self::get_sql_slug( $cf );
312
313 switch ( $compare ) {
314
315 case '=':
316 return $wpdb->prepare(
317 "{$column} = %s",
318 (string) $val
319 );
320
321 case 'IN':
322 case 'NOT IN':
323 if ( ! is_array( $val ) || empty( $val ) ) {
324 return ( $compare === 'IN' ) ? '1=0' : '1=1';
325 }
326
327 $placeholders = implode(
328 ',',
329 array_fill( 0, count( $val ), '%s' )
330 );
331
332 return $wpdb->prepare(
333 "CONVERT({$column} USING utf8) {$compare} ({$placeholders})",
334 array_values( $val )
335 );
336
337 default:
338 return '1=1';
339 }
340 }
341
342 /**
343 * Return orderby string
344 *
345 * @param WPSC_Custom_Field $cf - custom field object.
346 * @return string
347 */
348 public static function get_orderby_string( $cf ) {
349
350 return 'op.name';
351 }
352
353 /**
354 * Check ticket condition
355 *
356 * @param array $condition - array with condition data.
357 * @param WPSC_Custom_Field $cf - custom field object.
358 * @param WPSC_Ticket $ticket - ticket object.
359 * @return boolean
360 */
361 public static function is_valid_ticket_condition( $condition, $cf, $ticket ) {
362
363 if ( ! is_object( $ticket->{$cf->slug} ) ) {
364 return false;
365 }
366
367 $flag = true;
368
369 switch ( $condition['operator'] ) {
370
371 case '=':
372 $flag = $ticket->{$cf->slug}->id == $condition['operand_val_1'] ? true : false;
373 break;
374
375 case 'IN':
376 $flag = in_array( $ticket->{$cf->slug}->id, $condition['operand_val_1'] );
377 break;
378
379 case 'NOT IN':
380 $flag = ! in_array( $ticket->{$cf->slug}->id, $condition['operand_val_1'] );
381 break;
382
383 default:
384 $flag = true;
385 }
386
387 return $flag;
388 }
389
390 /**
391 * Check customer condition
392 *
393 * @param array $condition - array with condition data.
394 * @param WPSC_Custom_Field $cf - custom field object.
395 * @param WPSC_Customer $customer - customer object.
396 * @return boolean
397 */
398 public static function is_valid_customer_condition( $condition, $cf, $customer ) {
399
400 if ( ! is_object( $customer->{$cf->slug} ) ) {
401 return false;
402 }
403
404 $flag = true;
405
406 switch ( $condition['operator'] ) {
407
408 case '=':
409 $flag = $customer->{$cf->slug}->id == $condition['operand_val_1'] ? true : false;
410 break;
411
412 case 'IN':
413 $flag = in_array( $customer->{$cf->slug}->id, $condition['operand_val_1'] );
414 break;
415
416 case 'NOT IN':
417 $flag = ! in_array( $customer->{$cf->slug}->id, $condition['operand_val_1'] );
418 break;
419
420 default:
421 $flag = true;
422 }
423
424 return $flag;
425 }
426
427 /**
428 * Print ticket form field
429 *
430 * @param WPSC_Custom_Field $cf - Custom field object.
431 * @param array $tff - Array of ticket form field settings for this field.
432 * @return string
433 */
434 public static function print_tff( $cf, $tff ) {
435
436 $options = $cf->get_options();
437 $val = '';
438 if ( $cf->field == 'ticket' ) {
439 $val = $cf->is_auto_fill && $cf->default_value ? stripslashes( htmlspecialchars( $cf->default_value[0] ) ) : '';
440 } else {
441 $current_user = WPSC_Current_User::$current_user;
442 $val = $current_user->is_customer && $current_user->customer->{$cf->slug} ? intval( $current_user->customer->{$cf->slug}->id ) : 0;
443 }
444 $unique_id = uniqid( 'wpsc_' );
445
446 ob_start();
447 ?>
448 <div class="<?php echo esc_attr( WPSC_Functions::get_tff_classes( $cf, $tff ) ); ?>" data-cft="<?php echo esc_attr( self::$slug ); ?>" data-slug="<?php echo esc_attr( $cf->slug ); ?>">
449 <div class="wpsc-tff-label">
450 <span class="name"><?php echo esc_attr( $cf->name ); ?></span>
451 <?php
452 if ( $tff['is-required'] ) {
453 ?>
454 <span class="required-indicator">*</span>
455 <?php
456 }
457 ?>
458 </div>
459 <span class="extra-info"><?php echo esc_attr( $cf->extra_info ); ?></span>
460 <select class="<?php echo esc_attr( $unique_id ); ?>" name="<?php echo esc_attr( $cf->slug ); ?>" onchange="wpsc_check_tff_visibility()">
461 <option value=""></option>
462 <?php
463 foreach ( $options as $option ) :
464 ?>
465 <option <?php selected( $option->id, $val ); ?> value="<?php echo esc_attr( $option->id ); ?>"><?php echo esc_attr( $option->name ); ?></option>
466 <?php
467 endforeach;
468 ?>
469 </select>
470 <script>
471 jQuery('select.<?php echo esc_attr( $unique_id ); ?>').selectWoo({
472 allowClear: true,
473 placeholder: "<?php echo esc_attr( $cf->placeholder_text ); ?>"
474 });
475 </script>
476 </div>
477 <?php
478 return ob_get_clean();
479 }
480
481 /**
482 * Validate this type field in create ticket
483 *
484 * @return void
485 */
486 public static function js_validate_ticket_form() {
487 ?>
488
489 case '<?php echo esc_attr( self::$slug ); ?>':
490 var val = customField.find('select').first().val();
491 if (isRequired && !val) {
492 isValid = false;
493 }
494 break;
495 <?php
496 echo PHP_EOL;
497 }
498
499 /**
500 * Return custom field value in $_POST
501 * Ignore phpcs nonce issue as we already checked where it is called from.
502 *
503 * @param string $slug - Custom field slug.
504 * @param mixed $cf - Custom field object or false.
505 * @return mixed
506 */
507 public static function get_tff_value( $slug, $cf = false ) {
508
509 return isset( $_POST[ $slug ] ) ? intval( $_POST[ $slug ] ) : 0; // phpcs:ignore
510 }
511
512 /**
513 * Return default value for custom field of this type
514 *
515 * @param WPSC_Custom_Field $cf - custom field object.
516 * @return mixed
517 */
518 public static function get_default_value( $cf ) {
519
520 return $cf->default_value ? $cf->default_value[0] : '';
521 }
522
523 /**
524 * Check and return custom field value for new ticket to be created.
525 * This function is used by filter for set create ticket form and called directly by my-profile for each applicable custom fields.
526 * Ignore phpcs nonce issue as we already checked where it is called from.
527 *
528 * @param array $data - Array of values to to stored in ticket in an insert function.
529 * @param array $custom_fields - Array containing all applicable custom fields indexed by unique custom field types.
530 * @param boolean $is_my_profile - Whether it or not it is created from my-profile. This function is used by create ticket as well as my-profile. Due to customer fields handling is done same way, this flag gives apportunity to identify where it being called.
531 * @return array
532 */
533 public static function set_create_ticket_data( $data, $custom_fields, $is_my_profile ) {
534
535 if ( isset( $custom_fields[ self::$slug ] ) ) {
536 foreach ( $custom_fields[ self::$slug ] as $cf ) {
537 $value = self::get_tff_value( $cf->slug );
538 if ( $cf->field == 'ticket' ) {
539
540 $default_val = self::get_default_value( $cf );
541 $data[ $cf->slug ] = $value ? $value : $default_val;
542
543 } elseif ( $cf->field == 'agentonly' ) {
544
545 $data[ $cf->slug ] = self::get_default_value( $cf );
546
547 } elseif ( $cf->field == 'customer' && $data['customer'] != 0 ) {
548
549 $tff = get_option( 'wpsc-tff' );
550 if ( ! $is_my_profile && ! isset( $tff[ $cf->slug ] ) ) {
551 continue;
552 }
553 $customer = new WPSC_Customer( $data['customer'] );
554 $existing_val = $customer->{$cf->slug} ? $customer->{$cf->slug}->id : '';
555 $value = $value === 0 ? '' : $value;
556 if ( $existing_val != $value ) {
557 $customer->{$cf->slug} = $value;
558 $customer->save();
559
560 // Set log for this change.
561 WPSC_Log::insert(
562 array(
563 'type' => 'customer',
564 'ref_id' => $customer->id,
565 'modified_by' => WPSC_Current_User::$current_user->customer->id,
566 'body' => wp_json_encode(
567 array(
568 'slug' => $cf->slug,
569 'prev' => $existing_val,
570 'new' => $value,
571 )
572 ),
573 'date_created' => ( new DateTime() )->format( 'Y-m-d H:i:s' ),
574 )
575 );
576 }
577 }
578 }
579 }
580 return $data;
581 }
582
583 /**
584 * Set create ticket data for rest api request
585 *
586 * @param array $data - create ticket data array.
587 * @param WP_REST_Request $request - rest request object.
588 * @param array $custom_fields - custom field objects indexed by unique custom field types.
589 * @return array
590 */
591 public static function set_rest_ticket_data( $data, $request, $custom_fields ) {
592
593 $current_user = WPSC_Current_User::$current_user;
594 $tff = get_option( 'wpsc-tff' );
595
596 if ( isset( $custom_fields[ self::$slug ] ) ) {
597 foreach ( $custom_fields[ self::$slug ] as $cf ) {
598
599 if (
600 ! in_array( $cf->field, array( 'ticket', 'agentonly', 'customer' ) ) ||
601 ( $cf->field == 'customer' && ! isset( $tff[ $cf->slug ] ) )
602 ) {
603 continue;
604 }
605
606 $option = new WPSC_Option( intval( $request->get_param( $cf->slug ) ) );
607
608 if ( in_array( $cf->field, array( 'ticket', 'agentonly' ) ) ) {
609
610 $data[ $cf->slug ] = $cf->field == 'ticket' && $option->id ? $option->id : self::get_default_value( $cf );
611
612 } else {
613
614 $customer = new WPSC_Customer( $data['customer'] );
615 $existing_val = $customer->{$cf->slug};
616
617 if ( $option->id && $option->id != $existing_val->id ) {
618
619 $customer->{$cf->slug} = $option;
620 $customer->save();
621
622 // Set log for this change..
623 WPSC_Log::insert(
624 array(
625 'type' => 'customer',
626 'ref_id' => $customer->id,
627 'modified_by' => $current_user->customer->id,
628 'body' => wp_json_encode(
629 array(
630 'slug' => $cf->slug,
631 'prev' => $existing_val->id,
632 'new' => $option->id,
633 )
634 ),
635 'date_created' => ( new DateTime() )->format( 'Y-m-d H:i:s' ),
636 )
637 );
638 }
639 }
640 }
641 }
642
643 return $data;
644 }
645
646 /**
647 * Return slug string to be used in where condition of ticket model for this type of field
648 *
649 * @param WPSC_Custom_Field $cf - custom field object.
650 * @return string
651 */
652 public static function get_sql_slug( $cf ) {
653
654 $join_char = in_array( $cf->field, array( 'ticket', 'agentonly' ) ) ? 't.' : 'c.';
655 return $join_char . $cf->slug;
656 }
657
658 /**
659 * Return val field for meta query of this type of custom field
660 *
661 * @param array $condition - condition data.
662 * @return mixed
663 */
664 public static function get_meta_value( $condition ) {
665
666 $operator = $condition['operator'];
667 switch ( $operator ) {
668
669 case '=':
670 case 'IN':
671 case 'NOT IN':
672 return $condition['operand_val_1'];
673 }
674 return false;
675 }
676
677 /**
678 * Print generic input field for this type.
679 *
680 * @param WPSC_Custom_Field $cf - Custom field object.
681 * @param mixed $value - optional. Input field will be printed with given value if given.
682 * @return void
683 */
684 public static function print_cf_input( $cf, $value = '' ) {
685
686 if ( $value && ! is_object( $value ) ) {
687
688 $option = new WPSC_Option( $value );
689 if ( $option && $option->id ) {
690 $value = $option;
691 }
692 }
693
694 $options = $cf->get_options();
695 $unique_id = uniqid( 'wpsc_' );
696 ?>
697 <div class="wpsc-tff wpsc-sm-12 wpsc-md-12 wpsc-lg-12 wpsc-visible wpsc-xs-12" data-cft="<?php echo esc_attr( self::$slug ); ?>">
698 <div class="wpsc-tff-label">
699 <span class="name"><?php echo esc_attr( $cf->name ); ?></span>
700 </div>
701 <?php
702 $extra_info = stripslashes( $cf->extra_info );
703 if ( $extra_info ) :
704 ?>
705 <span class="extra-info"><?php echo esc_attr( $cf->extra_info ); ?></span>
706 <?php
707 endif
708 ?>
709 <select class="<?php echo esc_attr( $unique_id ); ?>" name="<?php echo esc_attr( $cf->slug ); ?>">
710 <option value=""></option>
711 <?php
712 foreach ( $options as $option ) {
713 ?>
714 <option <?php $value && selected( $option->id, $value->id ); ?> value="<?php echo esc_attr( $option->id ); ?>"><?php echo esc_attr( $option->name ); ?></option>
715 <?php
716 }
717 ?>
718 </select>
719 <script>
720 jQuery('select.<?php echo esc_attr( $unique_id ); ?>').selectWoo({
721 allowClear: true,
722 placeholder: ""
723 });
724 </script>
725 </div>
726 <?php
727 }
728
729 /**
730 * Get value for generic field from post.
731 * Ignore phpcs nonce issue as we already checked where it is called from.
732 *
733 * @param WPSC_Custom_Field $cf - custom field object.
734 * @return string
735 */
736 public static function get_cf_input_val( $cf ) {
737
738 return isset( $_POST[ $cf->slug ] ) ? intval( $_POST[ $cf->slug ] ) : ''; // phpcs:ignore
739 }
740
741 /**
742 * Print edit ticket custom field in individual ticket
743 *
744 * @param WPSC_Custom_Field $cf - custom field object.
745 * @param WPSC_Ticket $ticket - ticket object.
746 * @return void
747 */
748 public static function print_edit_ticket_cf( $cf, $ticket ) {
749
750 $options = $cf->get_options();
751 $unique_id = uniqid( 'wpsc_' );
752 ?>
753 <div class="wpsc-tff wpsc-sm-12 wpsc-md-12 wpsc-lg-12 wpsc-visible wpsc-xs-12" data-cft="<?php echo esc_attr( self::$slug ); ?>">
754 <div class="wpsc-tff-label">
755 <span class="name"><?php echo esc_attr( $cf->name ); ?></span>
756 </div>
757 <?php
758 $extra_info = stripslashes( $cf->extra_info );
759 if ( $extra_info ) {
760 ?>
761 <span class="extra-info"><?php echo esc_attr( $cf->extra_info ); ?></span>
762 <?php
763 }
764 ?>
765 <select class="<?php echo esc_attr( $unique_id ); ?>" name="<?php echo esc_attr( $cf->slug ); ?>">
766 <option value=""></option>
767 <?php
768 foreach ( $options as $option ) {
769 ?>
770 <option <?php $ticket->{$cf->slug} && selected( $option->id, $ticket->{$cf->slug}->id ); ?> value="<?php echo esc_attr( $option->id ); ?>"><?php echo esc_attr( $option->name ); ?></option>
771 <?php
772 }
773 ?>
774 </select>
775 <script>
776 jQuery('select.<?php echo esc_attr( $unique_id ); ?>').selectWoo({
777 allowClear: true,
778 placeholder: "<?php echo esc_attr( $cf->placeholder_text ); ?>"
779 });
780 </script>
781 </div>
782 <?php
783 }
784
785 /**
786 * Set edit individual ticket for this custom field type.
787 * Ignore phpcs nonce issue as we already checked where it is called from.
788 *
789 * @param WPSC_Custom_Field $cf - custom field object.
790 * @param WPSC_Ticket $ticket - ticket object.
791 * @return WPSC_Ticket
792 */
793 public static function set_edit_ticket_cf( $cf, $ticket ) {
794
795 $prev = $ticket->{$cf->slug} ? $ticket->{$cf->slug}->id : '';
796 $new = isset( $_POST[ $cf->slug ] ) ? intval( $_POST[ $cf->slug ] ) : ''; // phpcs:ignore
797 $new = $new === 0 ? '' : $new;
798
799 // Exit if there is no change.
800 if ( $prev == $new ) {
801 return $ticket;
802 }
803
804 // Change value.
805 $ticket->{$cf->slug} = $new;
806 $ticket->save();
807
808 return $ticket;
809 }
810
811 /**
812 * Modify ticket field value of this custom field type using rest api
813 *
814 * @param WPSC_Ticket $ticket - ticket object.
815 * @param WPSC_Custom_Field $cf - custom field.
816 * @param mixed $value - value to be set.
817 * @return void
818 */
819 public static function set_rest_edit_ticket_cf( $ticket, $cf, $value ) {
820
821 $id = WPSC_Functions::sanitize_option( intval( $value ), $cf, $cf->get_options() );
822 $prev = is_object( $ticket->{$cf->slug} ) ? $ticket->{$cf->slug}->id : 0;
823 if ( $prev != $id ) {
824 $ticket->{$cf->slug} = $id ? $id : '';
825 }
826 }
827
828 /**
829 * Insert log thread for this custom field type change
830 *
831 * @param WPSC_Custom_Field $cf - current custom field of this type.
832 * @param WPSC_Ticket $prev - ticket object before making any changes.
833 * @param WPSC_Ticket $new - ticket object after making changes.
834 * @param string $current_date - date string to be stored as create time.
835 * @param int $customer_id - current user customer id for blame.
836 * @return void
837 */
838 public static function insert_ticket_log( $cf, $prev, $new, $current_date, $customer_id ) {
839
840 // Exit if there is no change.
841 if ( $prev->{$cf->slug} == $new->{$cf->slug} ) {
842 return;
843 }
844
845 $prev_val = $prev->{$cf->slug} ? $prev->{$cf->slug}->id : '';
846 $new_val = $new->{$cf->slug} ? $new->{$cf->slug}->id : '';
847
848 $thread = WPSC_Thread::insert(
849 array(
850 'ticket' => $prev->id,
851 'customer' => $customer_id,
852 'type' => 'log',
853 'body' => wp_json_encode(
854 array(
855 'slug' => $cf->slug,
856 'prev' => $prev_val,
857 'new' => $new_val,
858 )
859 ),
860 'date_created' => $current_date,
861 'date_updated' => $current_date,
862 )
863 );
864 }
865
866 /**
867 * Return data for this custom field while creating duplicate ticket
868 *
869 * @param WPSC_Custom_Field $cf - custom field object.
870 * @param WPSC_Ticket $ticket - ticket object.
871 * @return mixed
872 */
873 public static function get_duplicate_ticket_data( $cf, $ticket ) {
874
875 return $ticket->{$cf->slug} ? $ticket->{$cf->slug}->id : '';
876 }
877
878 /**
879 * Print edit field for this type in edit customer info
880 *
881 * @param WPSC_Custom_field $cf - custom field object.
882 * @param WPSC_Customer $customer - customer object.
883 * @param array $tff - ticket form field data.
884 * @return string
885 */
886 public static function print_edit_customer_info( $cf, $customer, $tff ) {
887
888 $options = $cf->get_options();
889 $val = $customer->id && $customer->{$cf->slug} ? intval( $customer->{$cf->slug}->id ) : 0;
890 $unique_id = uniqid( 'wpsc_' );
891
892 ob_start();
893 ?>
894 <div class="<?php echo esc_attr( WPSC_Functions::get_tff_classes( $cf, $tff ) ); ?>" data-cft="<?php echo esc_attr( self::$slug ); ?>">
895 <div class="wpsc-tff-label">
896 <span class="name"><?php echo esc_attr( $cf->name ); ?></span>
897 </div>
898 <span class="extra-info"><?php echo esc_attr( $cf->extra_info ); ?></span>
899 <select class="<?php echo esc_attr( $unique_id ); ?>" name="<?php echo esc_attr( $cf->slug ); ?>">
900 <option value=""></option>
901 <?php
902 foreach ( $options as $option ) :
903 ?>
904 <option <?php selected( $option->id, $val ); ?> value="<?php echo esc_attr( $option->id ); ?>"><?php echo esc_attr( $option->name ); ?></option>
905 <?php
906 endforeach;
907 ?>
908 </select>
909 <script>
910 jQuery('select.<?php echo esc_attr( $unique_id ); ?>').selectWoo({
911 allowClear: false,
912 placeholder: "<?php echo esc_attr( $cf->placeholder_text ); ?>"
913 });
914 </script>
915 </div>
916 <?php
917 return ob_get_clean();
918 }
919
920 /**
921 * Print add new custom field setting properties
922 *
923 * @param string $field_class - Class name of the field.
924 * @return void
925 */
926 public static function get_add_new_custom_field_properties( $field_class ) {
927
928 if ( in_array( 'extra_info', $field_class::$allowed_properties ) ) :
929 ?>
930 <div data-type="textfield" data-required="false" class="wpsc-input-group extra-info">
931 <div class="label-container">
932 <label for=""><?php esc_attr_e( 'Extra info', 'supportcandy' ); ?></label>
933 </div>
934 <input name="extra_info" type="text" autocomplete="off" />
935 </div>
936 <?php
937 endif;
938 ?>
939
940 <div data-type="select-options" data-required="true" class="wpsc-input-group options">
941 <div class="label-container">
942 <label for="">
943 <?php esc_attr_e( 'Field options', 'supportcandy' ); ?>
944 <span class="required-char">*</span>
945 </label>
946 </div>
947 <div class="wpsc-options-container ui-sortable"></div>
948 <script>jQuery(".wpsc-options-container").sortable({ handle: '.wpsc-sort-handle' });</script>
949 <button class="wpsc-button small secondary" onclick="wpsc_get_add_new_option();">
950 <?php esc_attr_e( 'Add new', 'supportcandy' ); ?>
951 </button>
952 </div>
953 <?php
954
955 if ( in_array( 'default_value', $field_class::$allowed_properties ) ) :
956 ?>
957 <div data-type="single-select" data-required="false" class="wpsc-input-group default-val-option-single">
958 <div class="label-container">
959 <label for="">
960 <?php esc_attr_e( 'Default value', 'supportcandy' ); ?>
961 </label>
962 </div>
963 <select name="default-val-option-single[]" id="wpsc-default-val-option-single">
964 <option value=""></option>
965 </select>
966 </div>
967 <?php
968 endif;
969
970 if ( in_array( 'is_auto_fill', $field_class::$allowed_properties ) ) :
971 ?>
972 <div data-type="single-select" data-required="false" class="wpsc-input-group is_auto_fill">
973 <div class="label-container">
974 <label for="">
975 <?php esc_attr_e( 'Auto-fill in ticket form', 'supportcandy' ); ?>
976 </label>
977 </div>
978 <select name="is_auto_fill">
979 <option value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
980 <option value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
981 </select>
982 </div>
983 <?php
984 endif;
985
986 if ( in_array( 'placeholder_text', $field_class::$allowed_properties ) ) :
987 ?>
988 <div data-type="textfield" data-required="false" class="wpsc-input-group placeholder_text">
989 <div class="label-container">
990 <label for="">
991 <?php esc_attr_e( 'Placeholder', 'supportcandy' ); ?>
992 </label>
993 </div>
994 <input type="text" name="placeholder_text" autocomplete="off">
995 </div>
996 <?php
997 endif;
998
999 if ( in_array( 'tl_width', $field_class::$allowed_properties ) ) :
1000 ?>
1001 <div data-type="number" data-required="false" class="wpsc-input-group tl_width">
1002 <div class="label-container">
1003 <label for="">
1004 <?php esc_attr_e( 'Ticket list width (pixels)', 'supportcandy' ); ?>
1005 </label>
1006 </div>
1007 <input type="number" name="tl_width" autocomplete="off">
1008 </div>
1009 <?php
1010 endif;
1011
1012 if ( in_array( 'is_personal_info', $field_class::$allowed_properties ) ) :
1013 ?>
1014 <div data-type="single-select" data-required="false" class="wpsc-input-group is_personal_info">
1015 <div class="label-container">
1016 <label for="">
1017 <?php esc_attr_e( 'Has personal info', 'supportcandy' ); ?>
1018 </label>
1019 </div>
1020 <select name="is_personal_info">
1021 <option value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1022 <option value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1023 </select>
1024 </div>
1025 <?php
1026 endif;
1027
1028 if ( in_array( 'allow_my_profile', $field_class::$allowed_properties ) ) :
1029 ?>
1030 <div data-type="single-select" data-required="false" class="wpsc-input-group allow_my_profile">
1031 <div class="label-container">
1032 <label for="">
1033 <?php esc_attr_e( 'Allow in my profile?', 'supportcandy' ); ?>
1034 </label>
1035 </div>
1036 <select name="allow_my_profile">
1037 <option value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1038 <option value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1039 </select>
1040 </div>
1041 <?php
1042 endif;
1043
1044 if ( in_array( 'allow_ticket_form', $field_class::$allowed_properties ) ) :
1045 ?>
1046 <div data-type="single-select" data-required="false" class="wpsc-input-group allow_ticket_form">
1047 <div class="label-container">
1048 <label for="">
1049 <?php esc_attr_e( 'Allow in ticket form?', 'supportcandy' ); ?>
1050 </label>
1051 </div>
1052 <select name="allow_ticket_form">
1053 <option value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1054 <option value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1055 </select>
1056 </div>
1057 <?php
1058 endif;
1059 }
1060
1061 /**
1062 * Print edit custom field properties
1063 *
1064 * @param WPSC_Custom_Fields $cf - custom field object.
1065 * @param string $field_class - class name of field category.
1066 * @return void
1067 */
1068 public static function get_edit_custom_field_properties( $cf, $field_class ) {
1069
1070 if ( in_array( 'extra_info', $field_class::$allowed_properties ) ) :
1071 ?>
1072 <div data-type="textfield" data-required="false" class="wpsc-input-group extra-info">
1073 <div class="label-container">
1074 <label for=""><?php esc_attr_e( 'Extra info', 'supportcandy' ); ?></label>
1075 </div>
1076 <input name="extra_info" type="text" value="<?php echo esc_attr( $cf->extra_info ); ?>" autocomplete="off" />
1077 </div>
1078 <?php
1079 endif;
1080 ?>
1081
1082 <div data-type="select-options" data-required="true" class="wpsc-input-group options">
1083 <div class="label-container">
1084 <label for="">
1085 <?php esc_attr_e( 'Field options', 'supportcandy' ); ?>
1086 <span class="required-char">*</span>
1087 </label>
1088 </div>
1089 <div class="wpsc-options-container ui-sortable">
1090 <?php
1091 $options = $cf->get_options();
1092 foreach ( $options as $option ) :
1093 ?>
1094 <div class="wpsc-option-item">
1095 <div class="content">
1096 <div class="wpsc-edit-option-container" style="display: none;">
1097 <input class="edit-option-text" type="text" value="" autocomplete="off" />
1098 <button onclick="wpsc_set_edit_option(this, '<?php echo esc_attr( wp_create_nonce( 'wpsc_set_edit_option' ) ); ?>');">
1099 <?php WPSC_Icons::get( 'check' ); ?>
1100 </button>
1101 <button class="cancel" onclick="wpsc_edit_option_cancel(this);">
1102 <?php WPSC_Icons::get( 'times' ); ?>
1103 </button>
1104 </div>
1105 <div class="wpsc-option-listing-container">
1106 <span class="sort wpsc-sort-handle"><?php WPSC_Icons::get( 'sort' ); ?></span>
1107 <div class="text"><?php echo esc_attr( $option->name ); ?></div>
1108 <span class="edit" onclick="wpsc_edit_option(this);"><?php WPSC_Icons::get( 'edit' ); ?></span>
1109 </div>
1110 </div>
1111 <div class="remove-container">
1112 <span onclick="wpsc_remove_option_item(this)"><?php WPSC_Icons::get( 'times-circle' ); ?></span>
1113 </div>
1114 <input type="hidden" class="option_id" name="options[]" value="<?php echo esc_attr( $option->id ); ?>">
1115 </div>
1116 <?php
1117 endforeach;
1118 ?>
1119 </div>
1120 <script>jQuery(".wpsc-options-container").sortable({ handle: '.wpsc-sort-handle' });</script>
1121 <button class="wpsc-button small secondary" onclick="wpsc_get_add_new_option();">
1122 <?php esc_attr_e( 'Add new', 'supportcandy' ); ?>
1123 </button>
1124 </div>
1125 <?php
1126
1127 if ( in_array( 'default_value', $field_class::$allowed_properties ) ) :
1128 $default_val = $cf->default_value ? $cf->default_value[0] : '';
1129 ?>
1130 <div data-type="single-select" data-required="false" class="wpsc-input-group default_value">
1131 <div class="label-container">
1132 <label for="">
1133 <?php esc_attr_e( 'Default value', 'supportcandy' ); ?>
1134 </label>
1135 </div>
1136 <select name="default-val-option-single[]" id="wpsc-default-val-option-single">
1137 <option value=""></option>
1138 <?php
1139 $options = $cf->get_options();
1140 foreach ( $options as $option ) :
1141 echo '<option ' . selected( $default_val, $option->id ) . ' value=' . esc_attr( $option->id ) . '>' . esc_attr( $option->name ) . '</option>';
1142 endforeach;
1143 ?>
1144 </select>
1145 </div>
1146 <?php
1147 endif;
1148
1149 if ( in_array( 'is_auto_fill', $field_class::$allowed_properties ) ) :
1150 ?>
1151 <div data-type="single-select" data-required="false" class="wpsc-input-group is_auto_fill">
1152 <div class="label-container">
1153 <label for="">
1154 <?php esc_attr_e( 'Auto-fill in ticket form', 'supportcandy' ); ?>
1155 </label>
1156 </div>
1157 <select name="is_auto_fill">
1158 <option <?php selected( $cf->is_auto_fill, '0' ); ?> value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1159 <option <?php selected( $cf->is_auto_fill, '1' ); ?> value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1160 </select>
1161 </div>
1162 <?php
1163 endif;
1164
1165 if ( in_array( 'placeholder_text', $field_class::$allowed_properties ) ) :
1166 ?>
1167 <div data-type="textfield" data-required="false" class="wpsc-input-group placeholder_text">
1168 <div class="label-container">
1169 <label for="">
1170 <?php esc_attr_e( 'Placeholder', 'supportcandy' ); ?>
1171 </label>
1172 </div>
1173 <input type="text" name="placeholder_text" value="<?php echo esc_attr( $cf->placeholder_text ); ?>" autocomplete="off">
1174 </div>
1175 <?php
1176 endif;
1177
1178 if ( in_array( 'tl_width', $field_class::$allowed_properties ) ) :
1179 ?>
1180 <div data-type="number" data-required="false" class="wpsc-input-group tl_width">
1181 <div class="label-container">
1182 <label for="">
1183 <?php esc_attr_e( 'Ticket list width (pixels)', 'supportcandy' ); ?>
1184 </label>
1185 </div>
1186 <input type="number" name="tl_width" value="<?php echo intval( $cf->tl_width ); ?>" autocomplete="off">
1187 </div>
1188 <?php
1189 endif;
1190
1191 if ( in_array( 'is_personal_info', $field_class::$allowed_properties ) ) :
1192 ?>
1193 <div data-type="single-select" data-required="false" class="wpsc-input-group is_personal_info">
1194 <div class="label-container">
1195 <label for="">
1196 <?php esc_attr_e( 'Has personal info', 'supportcandy' ); ?>
1197 </label>
1198 </div>
1199 <select name="is_personal_info">
1200 <option <?php selected( $cf->is_personal_info, '0' ); ?> value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1201 <option <?php selected( $cf->is_personal_info, '1' ); ?> value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1202 </select>
1203 </div>
1204 <?php
1205 endif;
1206
1207 if ( in_array( 'allow_my_profile', $field_class::$allowed_properties ) ) :
1208 ?>
1209 <div data-type="single-select" data-required="false" class="wpsc-input-group allow_my_profile">
1210 <div class="label-container">
1211 <label for="">
1212 <?php esc_attr_e( 'Allow in my profile?', 'supportcandy' ); ?>
1213 </label>
1214 </div>
1215 <select name="allow_my_profile">
1216 <option <?php selected( $cf->allow_my_profile, '0' ); ?> value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1217 <option <?php selected( $cf->allow_my_profile, '1' ); ?> value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1218 </select>
1219 </div>
1220 <?php
1221 endif;
1222
1223 if ( in_array( 'allow_ticket_form', $field_class::$allowed_properties ) ) :
1224 ?>
1225 <div data-type="single-select" data-required="false" class="wpsc-input-group allow_ticket_form">
1226 <div class="label-container">
1227 <label for="">
1228 <?php esc_attr_e( 'Allow in ticket form?', 'supportcandy' ); ?>
1229 </label>
1230 </div>
1231 <select name="allow_ticket_form">
1232 <option <?php selected( $cf->allow_ticket_form, '0' ); ?> value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
1233 <option <?php selected( $cf->allow_ticket_form, '1' ); ?> value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
1234 </select>
1235 </div>
1236 <?php
1237 endif;
1238 }
1239
1240 /**
1241 * Set custom field properties. Can be used by add/edit custom field.
1242 * Ignore phpcs nonce issue as we already checked where it is called from.
1243 *
1244 * @param WPSC_Custom_Field $cf - custom field object.
1245 * @param string $field_class - class of field category.
1246 * @return void
1247 */
1248 public static function set_cf_properties( $cf, $field_class ) {
1249
1250 // extra info.
1251 if ( in_array( 'extra_info', $field_class::$allowed_properties ) ) {
1252 $cf->extra_info = isset( $_POST['extra_info'] ) ? sanitize_text_field( wp_unslash( $_POST['extra_info'] ) ) : ''; // phpcs:ignore
1253 }
1254
1255 // options.
1256 $options = isset( $_POST['options'] ) ? array_filter( array_map( 'sanitize_text_field', wp_unslash($_POST['options']) ) ) : array(); // phpcs:ignore
1257 if ( ! $options ) {
1258 wp_send_json_error( new WP_Error( '001', 'Bad request!' ), 400 );
1259 }
1260
1261 // default value.
1262 if ( in_array( 'default_value', $field_class::$allowed_properties ) ) {
1263 $cf->default_value = isset( $_POST['default-val-option-single'] ) ? array_filter( array_map( 'intval', $_POST['default-val-option-single'] ) ) : array(); // phpcs:ignore
1264 }
1265
1266 // auto fill.
1267 if ( in_array( 'is_auto_fill', $field_class::$allowed_properties ) ) {
1268 $cf->is_auto_fill = isset( $_POST['is_auto_fill'] ) ? sanitize_text_field( wp_unslash( $_POST['is_auto_fill'] ) ) : ''; // phpcs:ignore
1269 }
1270
1271 // placeholder!
1272 if ( in_array( 'placeholder_text', $field_class::$allowed_properties ) ) {
1273 $cf->placeholder_text = isset( $_POST['placeholder_text'] ) ? sanitize_text_field( wp_unslash( $_POST['placeholder_text'] ) ) : ''; // phpcs:ignore
1274 }
1275
1276 // personal info.
1277 if ( in_array( 'is_personal_info', $field_class::$allowed_properties ) ) {
1278 $cf->is_personal_info = isset( $_POST['is_personal_info'] ) ? intval( $_POST['is_personal_info'] ) : 0; // phpcs:ignore
1279 }
1280
1281 // my-profile.
1282 if ( in_array( 'allow_my_profile', $field_class::$allowed_properties ) ) {
1283 $cf->allow_my_profile = isset( $_POST['allow_my_profile'] ) ? intval( $_POST['allow_my_profile'] ) : 0; // phpcs:ignore
1284 }
1285
1286 // ticket form.
1287 if ( in_array( 'allow_ticket_form', $field_class::$allowed_properties ) ) {
1288 $cf->allow_ticket_form = isset( $_POST['allow_ticket_form'] ) ? intval( $_POST['allow_ticket_form'] ) : 0; // phpcs:ignore
1289 }
1290
1291 // tl_width!
1292 if ( in_array( 'tl_width', $field_class::$allowed_properties ) ) {
1293 $tl_width = isset( $_POST['tl_width'] ) ? intval( $_POST['tl_width'] ) : 0; // phpcs:ignore
1294 $cf->tl_width = $tl_width ? $tl_width : 100;
1295 }
1296
1297 // save!
1298 $cf->save();
1299 $cf->set_options( $options, true );
1300 }
1301
1302 /**
1303 * Add SQL joins to ticket model for this field type
1304 *
1305 * @param array $joins - array of join string that can be imploded later.
1306 * @param array $filter - user filter.
1307 * @return array
1308 */
1309 public static function ticket_join( $joins, $filter ) {
1310
1311 global $wpdb;
1312
1313 $cf = WPSC_Custom_Field::get_cf_by_slug( $filter['orderby_slug'] );
1314
1315 if ( $cf && $cf->type::$slug == 'cf_single_select' ) {
1316 $join_str = self::get_sql_slug( $cf );
1317 $joins[] = 'LEFT JOIN ' . $wpdb->prefix . 'psmsc_options op ON ' . $join_str . ' = op.id';
1318 }
1319
1320 return $joins;
1321 }
1322
1323 /**
1324 * Add ticket search compatibility for fields of this custom field type.
1325 *
1326 * @param array $sql - Array of sql peices that can be joined later.
1327 * @param array $filter - User filter.
1328 * @param array $custom_fields - Custom fields array applicable for search.
1329 * @param string $search - search string.
1330 * @param array $allowed_search_fields - Allowed search fields.
1331 * @return array
1332 */
1333 public static function ticket_search( $sql, $filter, $custom_fields, $search, $allowed_search_fields ) {
1334
1335 if ( isset( $custom_fields[ self::$slug ] ) ) {
1336
1337 $search_items = false;
1338 foreach ( $custom_fields[ self::$slug ] as $cf ) {
1339 if ( in_array( $cf->slug, $allowed_search_fields ) ) {
1340 if ( ! $search_items ) {
1341 $search_items = WPSC_Option::get_tl_search_string( $search );
1342 if ( ! $search_items ) {
1343 break;
1344 }
1345 }
1346 $join_char = in_array( $cf->field, array( 'ticket', 'agentonly' ) ) ? 't.' : 'c.';
1347 $sql[] = $join_char . $cf->slug . ' IN(' . implode( ', ', $search_items ) . ')';
1348 }
1349 }
1350 }
1351
1352 return $sql;
1353 }
1354
1355 /**
1356 * Returns printable ticket value for custom field. Can be used in export tickets, replace macros etc.
1357 *
1358 * @param WPSC_Custom_Field $cf - custom field object.
1359 * @param WPSC_Ticket $ticket - ticket object.
1360 * @param string $module - module name.
1361 * @return string
1362 */
1363 public static function get_ticket_field_val( $cf, $ticket, $module = '' ) {
1364
1365 $option = $ticket->{$cf->slug};
1366 $value = is_object( $option ) && $option->id ? $option->name : '';
1367 return apply_filters( 'wpsc_ticket_field_val_single_select', $value, $cf, $ticket, $module );
1368 }
1369
1370 /**
1371 * Print ticket value for given custom field on ticket list
1372 *
1373 * @param WPSC_Custom_Field $cf - custom field object.
1374 * @param WPSC_Ticket $ticket - ticket object.
1375 * @return void
1376 */
1377 public static function print_tl_ticket_field_val( $cf, $ticket ) {
1378
1379 echo esc_attr( self::get_ticket_field_val( $cf, $ticket ) );
1380 }
1381
1382 /**
1383 * Print ticket value for given custom field on widget
1384 *
1385 * @param WPSC_Custom_Field $cf - custom field object.
1386 * @param WPSC_Ticket $ticket - ticket object.
1387 * @return void
1388 */
1389 public static function print_widget_ticket_field_val( $cf, $ticket ) {
1390
1391 echo esc_attr( self::get_ticket_field_val( $cf, $ticket ) );
1392 }
1393
1394 /**
1395 * Returns printable customer value for custom field. Can be used in export tickets, replace macros etc.
1396 *
1397 * @param WPSC_Custom_Field $cf - custom field object.
1398 * @param WPSC_Customer $customer - customer object.
1399 * @return string
1400 */
1401 public static function get_customer_field_val( $cf, $customer ) {
1402
1403 $option = $customer->{$cf->slug};
1404 return is_object( $option ) && $option->id ? $option->name : '';
1405 }
1406
1407 /**
1408 * Print customer value for given custom field on ticket list
1409 *
1410 * @param WPSC_Custom_Field $cf - custom field object.
1411 * @param WPSC_Customer $customer - customer object.
1412 * @return void
1413 */
1414 public static function print_tl_customer_field_val( $cf, $customer ) {
1415
1416 echo esc_attr( self::get_customer_field_val( $cf, $customer ) );
1417 }
1418
1419 /**
1420 * Print customer value for given custom field on widget
1421 *
1422 * @param WPSC_Custom_Field $cf - custom field object.
1423 * @param WPSC_Customer $customer - customer object.
1424 * @return void
1425 */
1426 public static function print_widget_customer_field_val( $cf, $customer ) {
1427
1428 echo esc_attr( self::get_customer_field_val( $cf, $customer ) );
1429 }
1430
1431 /**
1432 * Print given value for custom field
1433 *
1434 * @param WPSC_Custom_Field $cf - custom field object.
1435 * @param mixed $val - value to convert and print.
1436 * @return void
1437 */
1438 public static function print_val( $cf, $val ) {
1439
1440 $option = is_object( $val ) ? $val : new WPSC_Option( $val );
1441 echo $option->id ? esc_attr( $option->name ) : esc_attr__( 'None', 'supportcandy' );
1442 }
1443
1444 /**
1445 * Return printable value for history log macro
1446 *
1447 * @param WPSC_Custom_Field $cf - custom field object.
1448 * @param mixed $val - value to convert and return.
1449 * @return string
1450 */
1451 public static function get_history_log_val( $cf, $val ) {
1452
1453 ob_start();
1454 self::print_val( $cf, $val );
1455 return ob_get_clean();
1456 }
1457
1458 /**
1459 * Print dashboard activity function
1460 *
1461 * @param WPSC_Custom_Field $cf - custom field object.
1462 * @param array $recent_logs - recent_logs object.
1463 * @param array $body - body object.
1464 * @param int $view - check if frontend.
1465 * @return string
1466 */
1467 public static function print_activity( $cf, $recent_logs, $body, $view ) {
1468
1469 $url = WPSC_Functions::get_ticket_url( $recent_logs->ticket->id, $view );
1470 if ( $body->new ) {
1471 $ss_value = new WPSC_Option( $body->new );
1472 $value = $ss_value->name;
1473 } else {
1474 $value = 'None';
1475 }
1476 return esc_attr( $recent_logs->customer->name ) . ' updated the' . esc_attr( $cf->name ) . ' value of <a href="' . esc_attr( $url ) . '" target="_blank">#' . esc_attr( $recent_logs->ticket->id ) . '</a> to ' . esc_attr( $value );
1477 }
1478
1479 /**
1480 * Print given value for custom field
1481 *
1482 * @param WPSC_Custom_Field $cf - custom field object.
1483 * @param mixed $val - value to convert and print.
1484 * @return string
1485 */
1486 public static function get_field_value( $cf, $val ) {
1487
1488 $option = is_object( $val ) ? $val : new WPSC_Option( $val );
1489 return $option->id ? esc_attr( $option->name ) : esc_attr__( 'None', 'supportcandy' );
1490 }
1491
1492 /**
1493 * Clear value of hidden fields
1494 *
1495 * @return void
1496 */
1497 public static function js_clear_value_hidden_fields() {
1498 ?>
1499 case '<?php echo esc_attr( self::$slug ); ?>':
1500 customField.find('select').first().val('');
1501 break;
1502 <?php
1503 echo PHP_EOL;
1504 }
1505 }
1506 endif;
1507
1508 WPSC_CF_Single_Select::init();
1509