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SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent / 3.5.4
SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent v3.5.4
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supportcandy / includes / admin / settings / class-wpsc-ticket-widgets.php

class-wpsc-ticket-widgets.php in SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 3.5.4, at includes/admin/settings/class-wpsc-ticket-widgets.php

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1 <?php
2 if ( ! defined( 'ABSPATH' ) ) {
3 exit; // Exit if accessed directly!
4 }
5
6 if ( ! class_exists( 'WPSC_Ticket_Widgets' ) ) :
7
8 final class WPSC_Ticket_Widgets {
9
10 /**
11 * Initialize this class
12 */
13 public static function init() {
14
15 // Ticket widget.
16 add_action( 'wp_ajax_wpsc_get_ticket_widget', array( __CLASS__, 'get_ticket_widget' ) );
17 add_action( 'wp_ajax_wpsc_set_tw_load_order', array( __CLASS__, 'set_tw_load_order' ) );
18
19 // Toggle enable/disable of a single ticket widget.
20 add_action( 'wp_ajax_wpsc_toggle_ticket_widget_status', array( __CLASS__, 'toggle_ticket_widget_status' ) );
21
22 // Enable/disable all ticket widgets at once.
23 add_action( 'wp_ajax_wpsc_toggle_all_ticket_widgets_status', array( __CLASS__, 'toggle_all_ticket_widgets_status' ) );
24
25 // allow access to new agent role.
26 add_action( 'wpsc_after_add_agent_role', array( __CLASS__, 'after_add_agent_role' ) );
27
28 // allow access to cloned agent role wherever the source role was allowed.
29 add_action( 'wpsc_after_clone_agent_role', array( __CLASS__, 'after_clone_agent_role' ), 10, 2 );
30 }
31
32 /**
33 * Load ticket widgets
34 */
35 public static function get_ticket_widget() {
36
37 if ( ! WPSC_Functions::is_site_admin() ) {
38 wp_send_json_error( __( 'Unauthorized access!', 'supportcandy' ), 401 );
39 }
40
41 $ticket_widgets = get_option( 'wpsc-ticket-widget', array() );
42 ob_start(); ?>
43
44 <div class="wpsc-setting-header">
45 <h2><?php esc_attr_e( 'Ticket Widgets', 'supportcandy' ); ?></h2>
46 </div>
47 <div class="wpsc-setting-section-body">
48 <div class="wpsc-dock-container">
49 <?php
50 printf(
51 /* translators: Click here to see the documentation */
52 esc_attr__( '%s to see the documentation!', 'supportcandy' ),
53 '<a href="https://supportcandy.net/docs/ticket-widget-settings/" target="_blank">' . esc_attr__( 'Click here', 'supportcandy' ) . '</a>'
54 );
55 ?>
56 </div>
57 <?php
58 $enabled_count = 0;
59 foreach ( $ticket_widgets as $ticket_widget ) {
60 if ( ! empty( $ticket_widget['is_enable'] ) ) {
61 ++$enabled_count;
62 }
63 }
64 $all_enabled = $ticket_widgets && $enabled_count === count( $ticket_widgets );
65 ?>
66 <div class="wpsc-setting-cards-toggle-all">
67 <label class="wpsc-dbc-toggle-switch">
68 <input
69 type="checkbox"
70 class="wpsc-toggle-all-ticket-widgets"
71 <?php checked( $all_enabled ); ?>
72 onchange="wpsc_toggle_all_ticket_widgets( this, '<?php echo esc_attr( wp_create_nonce( 'wpsc_toggle_all_ticket_widgets_status' ) ); ?>' );"
73 />
74 <span class="wpsc-dbc-slider"></span>
75 </label>
76 <span class="wpsc-toggle-all-label"><?php esc_attr_e( 'Enable All / Disable All', 'supportcandy' ); ?></span>
77 </div>
78 <div class="wpsc-setting-cards-container ui-sortable">
79 <?php
80 foreach ( $ticket_widgets as $key => $ticket_widget ) {
81 if ( ! class_exists( $ticket_widget['class'] ) ) {
82 continue;
83 }
84 $style = ! $ticket_widget['is_enable'] ? 'background-color:#eec7ca;color:#dc2222' : '';
85 ?>
86 <div class="wpsc-setting-card" data-id="<?php echo esc_attr( $key ); ?>" style="<?php echo esc_attr( $style ); ?>">
87 <span class="wpsc-sort-handle action-btn"><?php WPSC_Icons::get( 'sort' ); ?></span>
88 <span class="title">
89 <?php
90 $ticket_widget_title = $ticket_widget['title'] ? WPSC_Translations::get( 'wpsc-twt-' . $key, stripslashes( $ticket_widget['title'] ) ) : stripslashes( $ticket_widget['title'] );
91 echo esc_html( $ticket_widget_title );
92 ?>
93 </span>
94 <div class="actions">
95 <label class="wpsc-dbc-toggle-switch" onclick="event.stopPropagation();">
96 <input
97 type="checkbox"
98 class="wpsc-toggle-ticket-widget"
99 <?php checked( ! empty( $ticket_widget['is_enable'] ) ); ?>
100 onchange="wpsc_toggle_ticket_widget_status( this, '<?php echo esc_attr( $key ); ?>', '<?php echo esc_attr( wp_create_nonce( 'wpsc_toggle_ticket_widget_status' ) ); ?>' );"
101 />
102 <span class="wpsc-dbc-slider"></span>
103 </label>
104 <span class="action-btn" onclick="<?php echo esc_attr( $ticket_widget['callback'] ); ?>"><?php WPSC_Icons::get( 'edit' ); ?></span>
105 </div>
106 </div>
107 <?php
108 }
109 ?>
110 </div>
111 <div class="setting-footer-actions">
112 <button class="wpsc-button normal secondary wpsc-save-sort-order"><?php esc_attr_e( 'Save Order', 'supportcandy' ); ?></button>
113 </div>
114 </div>
115 <script>
116 var items = jQuery( ".wpsc-setting-cards-container" ).sortable({ handle: '.wpsc-sort-handle' });
117 jQuery(".wpsc-save-sort-order").click(function(){
118 var slugs = items.sortable( "toArray", {attribute: 'data-id'} );
119 wpsc_set_tw_load_order(slugs, '<?php echo esc_attr( wp_create_nonce( 'wpsc_set_tw_load_order' ) ); ?>');
120 });
121 </script>
122 <?php
123 wp_die();
124 }
125
126 /**
127 * Set ticket widgets order
128 *
129 * @return void
130 */
131 public static function set_tw_load_order() {
132
133 if ( check_ajax_referer( 'wpsc_set_tw_load_order', '_ajax_nonce', false ) != 1 ) {
134 wp_send_json_error( 'Unauthorized request!', 401 );
135 }
136
137 if ( ! WPSC_Functions::is_site_admin() ) {
138 wp_send_json_error( __( 'Unauthorized access!', 'supportcandy' ), 401 );
139 }
140
141 $slugs = isset( $_POST['slugs'] ) ? array_filter( array_map( 'sanitize_text_field', wp_unslash( $_POST['slugs'] ) ) ) : array();
142 if ( ! $slugs ) {
143 wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 );
144 }
145 $sorted_widgets = array();
146
147 $ticket_widgets = get_option( 'wpsc-ticket-widget', array() );
148 $ticket_widgets_keys = array_keys( $ticket_widgets );
149 // Verifying if slug is present in list item.
150 foreach ( $slugs as $slug ) {
151 if ( ! in_array( $slug, $ticket_widgets_keys ) ) {
152 wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 );
153 }
154 }
155
156 foreach ( $slugs as $slug ) :
157 $sorted_widgets[ $slug ] = $ticket_widgets[ $slug ];
158 endforeach;
159 update_option( 'wpsc-ticket-widget', $sorted_widgets );
160 wp_die();
161 }
162
163 /**
164 * Toggle enable/disable status of a single ticket widget
165 *
166 * @return void
167 */
168 public static function toggle_ticket_widget_status() {
169
170 if ( check_ajax_referer( 'wpsc_toggle_ticket_widget_status', '_ajax_nonce', false ) != 1 ) {
171 wp_send_json_error( 'Unauthorized request!', 401 );
172 }
173
174 if ( ! WPSC_Functions::is_site_admin() ) {
175 wp_send_json_error( __( 'Unauthorized access!', 'supportcandy' ), 401 );
176 }
177
178 $slug = isset( $_POST['slug'] ) ? sanitize_text_field( wp_unslash( $_POST['slug'] ) ) : '';
179 $is_enable = isset( $_POST['is_enable'] ) ? intval( $_POST['is_enable'] ) : 0;
180
181 $ticket_widgets = get_option( 'wpsc-ticket-widget', array() );
182 if ( ! $slug || ! isset( $ticket_widgets[ $slug ] ) ) {
183 wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 );
184 }
185
186 $ticket_widgets[ $slug ]['is_enable'] = $is_enable;
187 update_option( 'wpsc-ticket-widget', $ticket_widgets );
188 wp_die();
189 }
190
191 /**
192 * Enable or disable all ticket widgets at once
193 *
194 * @return void
195 */
196 public static function toggle_all_ticket_widgets_status() {
197
198 if ( check_ajax_referer( 'wpsc_toggle_all_ticket_widgets_status', '_ajax_nonce', false ) != 1 ) {
199 wp_send_json_error( 'Unauthorized request!', 401 );
200 }
201
202 if ( ! WPSC_Functions::is_site_admin() ) {
203 wp_send_json_error( __( 'Unauthorized access!', 'supportcandy' ), 401 );
204 }
205
206 $is_enable = isset( $_POST['is_enable'] ) ? intval( $_POST['is_enable'] ) : 0;
207
208 $ticket_widgets = get_option( 'wpsc-ticket-widget', array() );
209 foreach ( $ticket_widgets as $key => $widget ) {
210 $ticket_widgets[ $key ]['is_enable'] = $is_enable;
211 }
212 update_option( 'wpsc-ticket-widget', $ticket_widgets );
213 wp_die();
214 }
215
216 /**
217 * After new agent role added add that role in ticket widgets
218 *
219 * @param integer $role_id - agent role id.
220 * @return void
221 */
222 public static function after_add_agent_role( $role_id ) {
223
224 $ticket_widgets = get_option( 'wpsc-ticket-widget', array() );
225 foreach ( $ticket_widgets as $key => $widget ) {
226
227 $widget['allowed-agent-roles'][] = $role_id;
228 $ticket_widgets[ $key ] = $widget;
229 }
230 update_option( 'wpsc-ticket-widget', $ticket_widgets );
231 }
232
233 /**
234 * After agent role cloned, add the new role to every ticket widget the source role was allowed on.
235 *
236 * @param integer $new_role_id - newly cloned agent role id.
237 * @param integer $source_role_id - source agent role id that was cloned.
238 * @return void
239 */
240 public static function after_clone_agent_role( $new_role_id, $source_role_id ) {
241
242 $ticket_widgets = get_option( 'wpsc-ticket-widget', array() );
243 foreach ( $ticket_widgets as $key => $widget ) {
244
245 $allowed_agent_roles = isset( $widget['allowed-agent-roles'] ) ? $widget['allowed-agent-roles'] : array();
246
247 if ( in_array( $source_role_id, $allowed_agent_roles ) ) {
248 $widget['allowed-agent-roles'][] = $new_role_id;
249 $ticket_widgets[ $key ] = $widget;
250 }
251 }
252 update_option( 'wpsc-ticket-widget', $ticket_widgets );
253 }
254 }
255
256 endif;
257
258 WPSC_Ticket_Widgets::init();
259