| 1 |
<?php |
| 2 |
if ( ! defined( 'ABSPATH' ) ) { |
| 3 |
exit; // Exit if accessed directly! |
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} |
| 5 |
|
| 6 |
if ( ! class_exists( 'WPSC_Ticket_List' ) ) : |
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|
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final class WPSC_Ticket_List { |
| 9 |
|
| 10 |
/** |
| 11 |
* All default and saved filters for logged-in user |
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* |
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* @var array |
| 14 |
*/ |
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private static $filters; |
| 16 |
|
| 17 |
/** |
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* Cookie filters to be sent to JS with tickets |
| 19 |
* |
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* @var array |
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*/ |
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private static $cookie_filters; |
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|
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/** |
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* Ticket found for the filter |
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* |
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* @var array |
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*/ |
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private static $tickets = array(); |
| 30 |
|
| 31 |
/** |
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* Set if there is next page is available |
| 33 |
* |
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* @var integer |
| 35 |
*/ |
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private static $has_next_page = false; |
| 37 |
|
| 38 |
/** |
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* Total number of pages |
| 40 |
* |
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* @var integer |
| 42 |
*/ |
| 43 |
private static $total_pages = 0; |
| 44 |
|
| 45 |
/** |
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* Total number of tickets found for $filters |
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* |
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* @var integer |
| 49 |
*/ |
| 50 |
private static $total_items = 0; |
| 51 |
|
| 52 |
/** |
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* Set whether tickets to be queried is active or deleted |
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* |
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* @var integer |
| 56 |
*/ |
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public static $is_active = 1; |
| 58 |
|
| 59 |
/** |
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* Default filters based on logged-in user |
| 61 |
* |
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* @var array |
| 63 |
*/ |
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public static $default_filters; |
| 65 |
|
| 66 |
/** |
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* Saved filters of logged-in user |
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* |
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* @var array |
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*/ |
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private static $saved_filters; |
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|
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/** |
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* More settings for agent/customer view based on logged-in user |
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* |
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* @var array |
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*/ |
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public static $more_settings; |
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|
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/** |
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* Flag to check whether current filter is numeric default filter or not |
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* |
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* @var integer |
| 84 |
*/ |
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private static $default_flag; |
| 86 |
|
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/** |
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* Flag to check whether current filter is saved filter or not |
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* |
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* @var integer |
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*/ |
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private static $saved_flag; |
| 93 |
|
| 94 |
/** |
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* Numeric type flag ID for current filter |
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* |
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* @var integer |
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*/ |
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private static $filter_id = 0; |
| 100 |
|
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/** |
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* Ticket list bulk actions |
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* |
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* @var array |
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*/ |
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private static $bulk_actions = array(); |
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|
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/** |
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* Flag for current view |
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* |
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* @var integer |
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*/ |
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private static $is_frontend = 0; |
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|
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/** |
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* Initialize this class |
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* |
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* @return void |
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*/ |
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public static function init() { |
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|
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// Get ticket list ajax request. |
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add_action( 'wp_ajax_wpsc_get_ticket_list', array( __CLASS__, 'layout' ) ); |
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add_action( 'wp_ajax_nopriv_wpsc_get_ticket_list', array( __CLASS__, 'layout' ) ); |
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|
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// Conditions allowed for custom ticket filters. |
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add_filter( 'wpsc_custom_filter_conditions', array( __CLASS__, 'custom_filter_conditions' ) ); |
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|
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// Get tickets ajax request. |
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add_action( 'wp_ajax_wpsc_get_tickets', array( __CLASS__, 'get_tickets' ) ); |
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add_action( 'wp_ajax_nopriv_wpsc_get_tickets', array( __CLASS__, 'get_tickets' ) ); |
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add_action( 'wp_ajax_wpsc_get_tl_custom_filter', array( __CLASS__, 'get_tl_custom_filter_ui' ) ); |
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add_action( 'wp_ajax_nopriv_wpsc_get_tl_custom_filter', array( __CLASS__, 'get_tl_custom_filter_ui' ) ); |
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|
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// Saved filters. |
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add_action( 'wp_ajax_wpsc_tl_get_add_saved_filter', array( __CLASS__, 'get_add_saved_filter_ui' ) ); |
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add_action( 'wp_ajax_nopriv_wpsc_tl_get_add_saved_filter', array( __CLASS__, 'get_add_saved_filter_ui' ) ); |
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add_action( 'wp_ajax_wpsc_tl_set_add_saved_filter', array( __CLASS__, 'set_add_saved_filter' ) ); |
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add_action( 'wp_ajax_nopriv_wpsc_tl_set_add_saved_filter', array( __CLASS__, 'set_add_saved_filter' ) ); |
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add_action( 'wp_ajax_wpsc_tl_get_edit_saved_filter', array( __CLASS__, 'get_edit_saved_filter_ui' ) ); |
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add_action( 'wp_ajax_nopriv_wpsc_tl_get_edit_saved_filter', array( __CLASS__, 'get_edit_saved_filter_ui' ) ); |
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add_action( 'wp_ajax_wpsc_tl_set_edit_saved_filter', array( __CLASS__, 'set_edit_saved_filter' ) ); |
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add_action( 'wp_ajax_nopriv_wpsc_tl_set_edit_saved_filter', array( __CLASS__, 'set_edit_saved_filter' ) ); |
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add_action( 'wp_ajax_wpsc_tl_delete_saved_filter', array( __CLASS__, 'delete_saved_filter' ) ); |
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add_action( 'wp_ajax_nopriv_wpsc_tl_delete_saved_filter', array( __CLASS__, 'delete_saved_filter' ) ); |
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|
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// Bulk actions. |
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add_action( 'wp_ajax_wpsc_bulk_change_status', array( __CLASS__, 'bulk_change_status' ) ); |
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add_action( 'wp_ajax_nopriv_wpsc_bulk_change_status', array( __CLASS__, 'bulk_change_status' ) ); |
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add_action( 'wp_ajax_wpsc_set_bulk_change_status', array( __CLASS__, 'set_bulk_change_status' ) ); |
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add_action( 'wp_ajax_nopriv_wpsc_set_bulk_change_status', array( __CLASS__, 'set_bulk_change_status' ) ); |
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add_action( 'wp_ajax_wpsc_bulk_assign_agents', array( __CLASS__, 'bulk_assign_agents' ) ); |
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add_action( 'wp_ajax_nopriv_wpsc_bulk_assign_agents', array( __CLASS__, 'bulk_assign_agents' ) ); |
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add_action( 'wp_ajax_wpsc_set_bulk_assign_agent', array( __CLASS__, 'set_bulk_assign_agent' ) ); |
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add_action( 'wp_ajax_nopriv_wpsc_set_bulk_assign_agent', array( __CLASS__, 'set_bulk_assign_agent' ) ); |
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|
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add_action( 'wp_ajax_wpsc_bulk_assign_tags', array( __CLASS__, 'bulk_assign_tags' ) ); |
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add_action( 'wp_ajax_nopriv_wpsc_bulk_assign_tags', array( __CLASS__, 'bulk_assign_tags' ) ); |
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add_action( 'wp_ajax_wpsc_set_bulk_assign_tag', array( __CLASS__, 'set_bulk_assign_tag' ) ); |
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add_action( 'wp_ajax_nopriv_wpsc_set_bulk_assign_tag', array( __CLASS__, 'set_bulk_assign_tag' ) ); |
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|
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add_action( 'wp_ajax_wpsc_bulk_delete_tickets', array( __CLASS__, 'bulk_delete_tickets' ) ); |
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add_action( 'wp_ajax_nopriv_wpsc_bulk_delete_tickets', array( __CLASS__, 'bulk_delete_tickets' ) ); |
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add_action( 'wp_ajax_wpsc_bulk_restore_tickets', array( __CLASS__, 'bulk_restore_tickets' ) ); |
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add_action( 'wp_ajax_nopriv_wpsc_bulk_restore_tickets', array( __CLASS__, 'bulk_restore_tickets' ) ); |
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add_action( 'wp_ajax_wpsc_bulk_delete_tickets_permanently', array( __CLASS__, 'bulk_delete_tickets_permanently' ) ); |
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add_action( 'wp_ajax_nopriv_wpsc_bulk_delete_tickets_permanently', array( __CLASS__, 'bulk_delete_tickets_permanently' ) ); |
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|
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add_action( 'wp_ajax_wpsc_bulk_archive_tickets', array( __CLASS__, 'bulk_archive_tickets' ) ); |
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add_action( 'wp_ajax_nopriv_wpsc_bulk_archive_tickets', array( __CLASS__, 'bulk_archive_tickets' ) ); |
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|
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add_action( 'wp_ajax_wpsc_bulk_permanently_delete_tickets', array( __CLASS__, 'bulk_permanently_delete_tickets' ) ); |
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add_action( 'wp_ajax_nopriv_wpsc_bulk_permanently_delete_tickets', array( __CLASS__, 'bulk_permanently_delete_tickets' ) ); |
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|
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// agent autocomplete assign cap access check. |
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add_action( 'wp_ajax_wpsc_agent_autocomplete_bulk_assign', array( __CLASS__, 'agent_autocomplete_bulk_assign' ) ); |
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add_action( 'wp_ajax_nopriv_wpsc_agent_autocomplete_bulk_assign', array( __CLASS__, 'agent_autocomplete_bulk_assign' ) ); |
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|
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// get updated nonce for frontend. |
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add_action( 'wp_ajax_wpsc_get_nonce', array( __CLASS__, 'get_nonce' ) ); |
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|
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// filter ticket list by tags. |
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add_action( 'init', array( __CLASS__, 'apply_tag_custom_filter' ), 100 ); |
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|
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// get updated nonce for backend. |
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add_filter( 'heartbeat_received', array( __CLASS__, 'get_nonce_heartbeat' ), 10, 2 ); |
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} |
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|
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/** |
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* Ajax callback for Ticket list section |
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* |
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* @return void |
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*/ |
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public static function layout() { |
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|
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self::load_tickets(); |
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self::set_bulk_actions(); |
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self::get_filters(); |
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self::get_ticket_list(); |
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self::print_tl_snippets(); |
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wp_die(); |
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} |
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|
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/** |
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* Ajax callback for get_tickets on ticket list with filters and page |
| 206 |
* |
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* @return void |
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*/ |
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public static function get_tickets() { |
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|
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if ( check_ajax_referer( 'general', '_ajax_nonce', false ) != 1 ) { |
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wp_send_json_error( 'Unauthorized request!', 401 ); |
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} |
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|
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self::$is_frontend = isset( $_POST['is_frontend'] ) ? sanitize_text_field( wp_unslash( $_POST['is_frontend'] ) ) : '0'; |
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|
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self::load_tickets(); |
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self::set_bulk_actions(); |
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$filters = self::$cookie_filters; |
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$filters['filters'] = isset( $filters['filters'] ) ? $filters['filters'] : '[]'; |
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|
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$response = array( |
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'tickets' => self::print_tickets(), |
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'filter_actions' => self::get_filter_actions(), |
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'bulk_actions' => self::get_bulk_actions(), |
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'pagination_str' => self::get_pagination_str(), |
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'pagination' => array( |
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'current_page' => self::$filters['page_no'], |
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'has_next_page' => self::$has_next_page, |
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'total_pages' => self::$total_pages, |
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'total_items' => self::$total_items, |
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), |
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'filters' => $filters, |
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); |
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wp_send_json( $response ); |
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} |
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|
| 238 |
/** |
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* Load tickets based on current filter |
| 240 |
* |
| 241 |
* @return void |
| 242 |
*/ |
| 243 |
private static function load_tickets() { |
| 244 |
|
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if ( check_ajax_referer( 'general', '_ajax_nonce', false ) != 1 ) { |
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wp_send_json_error( 'Unauthorized request!', 401 ); |
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} |
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|
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$current_user = WPSC_Current_User::$current_user; |
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if ( ! $current_user->is_customer ) { |
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wp_send_json_error( new WP_Error( '001', 'Unauthorized!' ), 400 ); |
| 252 |
} |
| 253 |
|
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self::$is_frontend = isset( $_POST['is_frontend'] ) ? sanitize_text_field( wp_unslash( $_POST['is_frontend'] ) ) : '0'; |
| 255 |
|
| 256 |
$filters = null; |
| 257 |
|
| 258 |
// check whether filters are given in post. |
| 259 |
$filters = isset( $_POST['filters'] ) ? map_deep( wp_unslash( $_POST['filters'] ), 'sanitize_text_field' ) : array(); |
| 260 |
|
| 261 |
// get filters from cookies. |
| 262 |
$tl_filters = isset( $_COOKIE['wpsc-tl-filters'] ) ? sanitize_text_field( wp_unslash( $_COOKIE['wpsc-tl-filters'] ) ) : ''; |
| 263 |
|
| 264 |
// use cookie filter if filters are not given. |
| 265 |
$filters = $filters == null && $tl_filters ? json_decode( $tl_filters, true ) : $filters; |
| 266 |
|
| 267 |
$customer_view = get_option( 'wpsc-tl-ms-customer-view', array() ); |
| 268 |
self::$more_settings = get_option( $current_user->is_agent ? 'wpsc-tl-ms-agent-view' : 'wpsc-tl-ms-customer-view' ); |
| 269 |
|
| 270 |
$current_user_filters = $current_user->get_tl_filters(); |
| 271 |
self::$default_filters = $current_user_filters['default']; |
| 272 |
self::$saved_filters = $current_user_filters['saved']; |
| 273 |
|
| 274 |
if ( ! $filters || ! self::has_filter_access( $filters ) ) { |
| 275 |
$filters = array( |
| 276 |
'filterSlug' => $current_user->is_agent ? $current_user->agent->get_default_filter() : $customer_view['default-filter'], |
| 277 |
); |
| 278 |
if ( isset( self::$default_filters[ $filters['filterSlug'] ] ) ) { |
| 279 |
$filters['orderby'] = self::$more_settings['default-sort-by']; |
| 280 |
$filters['order'] = self::$more_settings['default-sort-order']; |
| 281 |
} |
| 282 |
} |
| 283 |
|
| 284 |
self::$default_flag = preg_match( '/default-(\d*)$/', $filters['filterSlug'], $default_matches ); |
| 285 |
if ( self::$default_flag ) { |
| 286 |
self::$filter_id = $default_matches[1]; |
| 287 |
} |
| 288 |
|
| 289 |
self::$saved_flag = preg_match( '/saved-(\d*)$/', $filters['filterSlug'], $saved_matches ); |
| 290 |
if ( self::$saved_flag ) { |
| 291 |
self::$filter_id = $saved_matches[1]; |
| 292 |
} |
| 293 |
|
| 294 |
// Order by. |
| 295 |
if ( ! isset( $filters['orderby'] ) && ! self::$default_flag && isset( self::$default_filters[ $filters['filterSlug'] ] ) ) { |
| 296 |
$filters['orderby'] = self::$more_settings['default-sort-by']; |
| 297 |
} |
| 298 |
if ( ! isset( $filters['orderby'] ) && self::$default_flag ) { |
| 299 |
$filters['orderby'] = self::$default_filters[ self::$filter_id ]['sort-by']; |
| 300 |
} |
| 301 |
if ( ! isset( $filters['orderby'] ) && self::$saved_flag ) { |
| 302 |
$filters['orderby'] = self::$saved_filters[ self::$filter_id ]['sort-by']; |
| 303 |
} |
| 304 |
|
| 305 |
// Order. |
| 306 |
if ( ! isset( $filters['order'] ) && ! self::$default_flag && isset( self::$default_filters[ $filters['filterSlug'] ] ) ) { |
| 307 |
$filters['order'] = self::$more_settings['default-sort-order']; |
| 308 |
} |
| 309 |
if ( ! isset( $filters['order'] ) && self::$default_flag ) { |
| 310 |
$filters['order'] = self::$default_filters[ self::$filter_id ]['sort-order']; |
| 311 |
} |
| 312 |
if ( ! isset( $filters['order'] ) && self::$saved_flag ) { |
| 313 |
$filters['order'] = self::$saved_filters[ self::$filter_id ]['sort-order']; |
| 314 |
} |
| 315 |
|
| 316 |
// Search. |
| 317 |
$filters['search'] = isset( $filters['search'] ) ? sanitize_text_field( $filters['search'] ) : ''; |
| 318 |
|
| 319 |
// Current page number. |
| 320 |
$filters['page_no'] = isset( $filters['page_no'] ) ? intval( $filters['page_no'] ) : 1; |
| 321 |
|
| 322 |
// Set cookie here so that front-end should have access to filters until here only. |
| 323 |
setcookie( 'wpsc-tl-filters', wp_json_encode( $filters ), time() + 3600 ); |
| 324 |
self::$cookie_filters = $filters; |
| 325 |
|
| 326 |
$filters['items_per_page'] = self::$more_settings['number-of-tickets']; |
| 327 |
|
| 328 |
// System query. |
| 329 |
$filters['system_query'] = $current_user->get_tl_system_query( $filters ); |
| 330 |
|
| 331 |
// Meta query. |
| 332 |
$meta_query = array( 'relation' => 'AND' ); |
| 333 |
|
| 334 |
if ( |
| 335 |
isset( self::$default_filters[ $filters['filterSlug'] ] ) || |
| 336 |
( self::$default_flag && isset( self::$default_filters[ self::$filter_id ] ) ) || |
| 337 |
( self::$saved_flag && isset( self::$saved_filters[ self::$filter_id ] ) ) || |
| 338 |
$filters['filterSlug'] == 'custom' |
| 339 |
) { |
| 340 |
|
| 341 |
$slug = self::$default_flag || self::$saved_flag ? self::$filter_id : ''; |
| 342 |
if ( ! $slug ) { |
| 343 |
$slug = $filters['filterSlug']; |
| 344 |
} |
| 345 |
|
| 346 |
$parent_slug = is_numeric( $slug ) && self::$default_flag ? self::$default_filters[ $slug ]['parent-filter'] : ''; |
| 347 |
if ( ! $parent_slug && is_numeric( $slug ) && self::$saved_flag ) { |
| 348 |
$parent_slug = self::$saved_filters[ $slug ]['parent-filter']; |
| 349 |
} |
| 350 |
if ( ! $parent_slug && $slug == 'custom' ) { |
| 351 |
$parent_slug = $filters['parent-filter']; |
| 352 |
} |
| 353 |
if ( ! $parent_slug ) { |
| 354 |
$parent_slug = $slug; |
| 355 |
} |
| 356 |
|
| 357 |
// Get parent meta queries. |
| 358 |
$meta_query = array_merge( $meta_query, self::get_parent_meta_query( $parent_slug ) ); |
| 359 |
|
| 360 |
if ( self::$default_flag ) { |
| 361 |
$meta_query = array_merge( $meta_query, WPSC_Ticket_Conditions::get_meta_query( self::$default_filters[ $slug ]['filters'] ) ); |
| 362 |
} |
| 363 |
|
| 364 |
if ( self::$saved_flag ) { |
| 365 |
$json_str = str_replace( PHP_EOL, '\n', self::$saved_filters[ $slug ]['filters'] ); |
| 366 |
$meta_query = array_merge( $meta_query, WPSC_Ticket_Conditions::get_meta_query( $json_str, true ) ); |
| 367 |
} |
| 368 |
|
| 369 |
if ( $filters['filterSlug'] == 'custom' ) { |
| 370 |
$meta_query = array_merge( $meta_query, WPSC_Ticket_Conditions::get_meta_query( $filters['filters'], true ) ); |
| 371 |
} |
| 372 |
} |
| 373 |
|
| 374 |
$filters['meta_query'] = $meta_query; |
| 375 |
$filters['is_active'] = self::$is_active; |
| 376 |
self::$filters = apply_filters( 'wpsc_ticket_list_filters', $filters ); |
| 377 |
|
| 378 |
$response = WPSC_Ticket::find( self::$filters ); |
| 379 |
self::$tickets = $response['results']; |
| 380 |
self::$total_items = intval( $response['total_items'] ); |
| 381 |
self::$total_pages = intval( $response['total_pages'] ); |
| 382 |
self::$has_next_page = $response['has_next_page']; |
| 383 |
} |
| 384 |
|
| 385 |
/** |
| 386 |
* Print ticket filters layout |
| 387 |
* |
| 388 |
* @return void |
| 389 |
*/ |
| 390 |
private static function get_filters() { |
| 391 |
|
| 392 |
$current_user = WPSC_Current_User::$current_user; |
| 393 |
$custom_fields = WPSC_Custom_Field::$custom_fields; |
| 394 |
$list_items = $current_user->get_tl_list_items(); |
| 395 |
|
| 396 |
?> |
| 397 |
<div class="wpsc-filter"> |
| 398 |
<div class="wpsc-search"> |
| 399 |
<div class="search-field"> |
| 400 |
<?php WPSC_Icons::get( 'search' ); ?> |
| 401 |
<input class="wpsc-search-input" type="text" placeholder="<?php esc_attr_e( 'Search...', 'supportcandy' ); ?>" spellcheck="false" value="<?php echo esc_attr( stripslashes( self::$filters['search'] ) ); ?>" onkeyup="wpsc_tl_search_keyup(event, this, 'ticket_list');"/> |
| 402 |
</div> |
| 403 |
</div> |
| 404 |
<div class="wpsc-filter-container"> |
| 405 |
<div class="wpsc-filter-item"> |
| 406 |
<label for="wpsc-input-filter"><?php esc_attr_e( 'Filter', 'supportcandy' ); ?></label> |
| 407 |
<select id="wpsc-input-filter" class="wpsc-input-filter" name="filter" onchange="wpsc_tl_filter_change(this, 'ticket_list');"> |
| 408 |
|
| 409 |
<optgroup label="<?php esc_attr_e( 'Default filters', 'supportcandy' ); ?>"> |
| 410 |
<?php |
| 411 |
foreach ( self::$default_filters as $index => $filter ) : |
| 412 |
$selected = ''; |
| 413 |
if ( self::$filters['filterSlug'] == $index ) { |
| 414 |
$selected = 'selected="selected"'; |
| 415 |
} |
| 416 |
if ( ! $selected && self::$default_flag && self::$filters['filterSlug'] == 'default-' . $index ) { |
| 417 |
$selected = 'selected="selected"'; |
| 418 |
} |
| 419 |
?> |
| 420 |
<option <?php echo esc_attr( $selected ); ?> value="<?php echo is_numeric( $index ) ? 'default-' . esc_attr( $index ) : esc_attr( $index ); ?>"> |
| 421 |
<?php |
| 422 |
$filter_label = $filter['label'] ? WPSC_Translations::get( 'wpsc-atl-' . $index, stripslashes( $filter['label'] ) ) : stripslashes( $filter['label'] ); |
| 423 |
echo esc_attr( $filter_label ) |
| 424 |
?> |
| 425 |
</option> |
| 426 |
<?php |
| 427 |
endforeach; |
| 428 |
?> |
| 429 |
</optgroup> |
| 430 |
<?php |
| 431 |
|
| 432 |
if ( ! $current_user->is_guest ) : |
| 433 |
?> |
| 434 |
<optgroup label="<?php esc_attr_e( 'Saved filters', 'supportcandy' ); ?>"> |
| 435 |
<?php |
| 436 |
foreach ( self::$saved_filters as $index => $filter ) : |
| 437 |
$selected = ''; |
| 438 |
if ( self::$saved_flag && self::$filters['filterSlug'] == 'saved-' . $index ) { |
| 439 |
$selected = 'selected="selected"'; |
| 440 |
} |
| 441 |
?> |
| 442 |
<option <?php echo esc_attr( $selected ); ?> value="saved-<?php echo esc_attr( $index ); ?>"><?php echo esc_attr( $filter['label'] ); ?></option> |
| 443 |
<?php |
| 444 |
endforeach; |
| 445 |
?> |
| 446 |
</optgroup> |
| 447 |
<?php |
| 448 |
endif; |
| 449 |
?> |
| 450 |
|
| 451 |
<optgroup label="<?php esc_attr_e( 'Custom filters', 'supportcandy' ); ?>"> |
| 452 |
<option <?php selected( self::$filters['filterSlug'], 'custom' ); ?> value="custom"><?php esc_attr_e( 'Custom...', 'supportcandy' ); ?></option> |
| 453 |
</optgroup> |
| 454 |
|
| 455 |
</select> |
| 456 |
</div> |
| 457 |
<div class="wpsc-filter-item"> |
| 458 |
<label for="wpsc-input-sort-by"><?php esc_attr_e( 'Sort By', 'supportcandy' ); ?></label> |
| 459 |
<select id="wpsc-input-sort-by" class="wpsc-input-sort-by" name="sort-by"> |
| 460 |
<?php |
| 461 |
foreach ( $list_items as $slug ) : |
| 462 |
$cf = WPSC_Custom_Field::get_cf_by_slug( $slug ); |
| 463 |
if ( ! $cf || ! $cf->type::$is_sort ) { |
| 464 |
continue; |
| 465 |
} |
| 466 |
?> |
| 467 |
<option <?php selected( $cf->slug, self::$filters['orderby'] ); ?> value="<?php echo esc_attr( $cf->slug ); ?>"><?php echo esc_attr( $cf->name ); ?></option> |
| 468 |
<?php |
| 469 |
endforeach; |
| 470 |
?> |
| 471 |
</select> |
| 472 |
</div> |
| 473 |
<div class="wpsc-filter-item"> |
| 474 |
<select id="wpsc-input-sort-order" class="wpsc-input-sort-order" name="sort-order"> |
| 475 |
<option <?php selected( self::$filters['order'], 'ASC' ); ?> value="ASC"><?php esc_attr_e( 'ASC', 'supportcandy' ); ?></option> |
| 476 |
<option <?php selected( self::$filters['order'], 'DESC' ); ?> value="DESC"><?php esc_attr_e( 'DESC', 'supportcandy' ); ?></option> |
| 477 |
</select> |
| 478 |
</div> |
| 479 |
<div class="wpsc-filter-submit"> |
| 480 |
<button class="wpsc-button normal primary margin-right" onclick="wpsc_tl_apply_filter_btn_click( 'ticket_list' );"><?php esc_attr_e( 'Apply', 'supportcandy' ); ?></button> |
| 481 |
<div class="wpsc-filter-actions"> |
| 482 |
<?php echo self::get_filter_actions(); // phpcs:ignore?> |
| 483 |
</div> |
| 484 |
</div> |
| 485 |
</div> |
| 486 |
</div> |
| 487 |
<?php |
| 488 |
} |
| 489 |
|
| 490 |
/** |
| 491 |
* Get filter actions based on current filter applied |
| 492 |
* |
| 493 |
* @return string |
| 494 |
*/ |
| 495 |
private static function get_filter_actions() { |
| 496 |
|
| 497 |
$actions = array( |
| 498 |
'reset' => array( |
| 499 |
'label' => esc_attr__( 'Reset', 'supportcandy' ), |
| 500 |
'callback' => 'wpsc_tl_reset_filter', |
| 501 |
), |
| 502 |
); |
| 503 |
|
| 504 |
if ( self::$saved_flag || self::$filters['filterSlug'] == 'custom' ) { |
| 505 |
$actions['edit'] = array( |
| 506 |
'label' => esc_attr__( 'Edit', 'supportcandy' ), |
| 507 |
'callback' => 'wpsc_tl_edit_filter', |
| 508 |
); |
| 509 |
} |
| 510 |
|
| 511 |
if ( self::$saved_flag ) { |
| 512 |
$actions['delete'] = array( |
| 513 |
'label' => esc_attr__( 'Delete', 'supportcandy' ), |
| 514 |
'callback' => 'wpsc_tl_delete_saved_filter', |
| 515 |
); |
| 516 |
} |
| 517 |
|
| 518 |
$actions_arr = array(); |
| 519 |
foreach ( $actions as $key => $action ) : |
| 520 |
ob_start(); |
| 521 |
?> |
| 522 |
<span |
| 523 |
class="wpsc-link" |
| 524 |
onclick="<?php echo esc_attr( $action['callback'] ) . '( \'ticket_list\' );'; ?>"> |
| 525 |
<?php echo esc_attr( $action['label'] ); ?> |
| 526 |
</span> |
| 527 |
<?php |
| 528 |
$actions_arr[] = ob_get_clean(); |
| 529 |
endforeach; |
| 530 |
|
| 531 |
return implode( '<div class="action-devider"></div>', $actions_arr ); |
| 532 |
} |
| 533 |
|
| 534 |
/** |
| 535 |
* Print ticket list layout along with first page tickets |
| 536 |
* |
| 537 |
* @return void |
| 538 |
*/ |
| 539 |
private static function get_ticket_list() { |
| 540 |
|
| 541 |
$current_user = WPSC_Current_User::$current_user; |
| 542 |
$pagination_html = self::get_pagination_html(); |
| 543 |
?> |
| 544 |
|
| 545 |
<div class="wpsc-tickets-container"> |
| 546 |
<div class="wpsc-bulk-actions"> |
| 547 |
<?php |
| 548 |
if ( $current_user->is_agent && self::$bulk_actions ) : |
| 549 |
?> |
| 550 |
<button |
| 551 |
id="wpsc-bulk-actions-btn" |
| 552 |
class="wpsc-button small secondary" |
| 553 |
type="button" |
| 554 |
data-popover="wpsc-bulk-actions"> |
| 555 |
<?php esc_attr_e( 'Bulk Actions', 'supportcandy' ); ?> |
| 556 |
<?php WPSC_Icons::get( 'chevron-down' ); ?> |
| 557 |
</button> |
| 558 |
<div id="wpsc-bulk-actions" class="gpopover wpsc-popover-menu wpsc-ticket-bulk-actions" > |
| 559 |
<?php |
| 560 |
echo self::get_bulk_actions(); // phpcs:ignore |
| 561 |
?> |
| 562 |
</div> |
| 563 |
<?php |
| 564 |
endif; |
| 565 |
?> |
| 566 |
<button |
| 567 |
id="wpsc-more-actions-btn" |
| 568 |
class="wpsc-button small secondary" |
| 569 |
type="button" |
| 570 |
data-popover="wpsc-more-actions"> |
| 571 |
<?php esc_attr_e( 'List Actions', 'supportcandy' ); ?> |
| 572 |
<?php WPSC_Icons::get( 'chevron-down' ); ?> |
| 573 |
</button> |
| 574 |
<div id="wpsc-more-actions" class="gpopover wpsc-popover-menu"> |
| 575 |
<?php |
| 576 |
$more_actions = apply_filters( |
| 577 |
'wpsc_admin_tl_more_actions', |
| 578 |
array( |
| 579 |
'refresh' => array( |
| 580 |
'icon' => 'sync', |
| 581 |
'label' => esc_attr__( 'Refresh', 'supportcandy' ), |
| 582 |
'callback' => 'wpsc_get_tickets', |
| 583 |
), |
| 584 |
'auto-refresh' => array( |
| 585 |
'icon' => 'history', |
| 586 |
'label' => esc_attr__( 'Auto-Refresh', 'supportcandy' ), |
| 587 |
'callback' => 'wpsc_get_tl_auto_refresh', |
| 588 |
), |
| 589 |
) |
| 590 |
); |
| 591 |
foreach ( $more_actions as $action ) : |
| 592 |
?> |
| 593 |
<div class="wpsc-popover-menu-item" onclick="<?php echo esc_attr( $action['callback'] ) . '(\'' . esc_attr( wp_create_nonce( $action['callback'] ) ) . '\');'; ?>"> |
| 594 |
<?php WPSC_Icons::get( $action['icon'] ); ?> |
| 595 |
<span><?php echo esc_attr( $action['label'] ); ?></span> |
| 596 |
</div> |
| 597 |
<?php |
| 598 |
endforeach; |
| 599 |
?> |
| 600 |
</div> |
| 601 |
<script> |
| 602 |
jQuery('#wpsc-more-actions-btn, #wpsc-bulk-actions-btn').gpopover({width: 200}); |
| 603 |
</script> |
| 604 |
<div class="wpsc-ticket-pagination-header wpsc-hidden-xs"> |
| 605 |
<?php echo $pagination_html; // phpcs:ignore?> |
| 606 |
</div> |
| 607 |
</div> |
| 608 |
|
| 609 |
<div class="wpsc-ticket-list"> |
| 610 |
<?php echo self::print_tickets(); // phpcs:ignore?> |
| 611 |
</div> |
| 612 |
|
| 613 |
<div class="wpsc-ticket-pagination-footer"> |
| 614 |
<?php echo $pagination_html; // phpcs:ignore?> |
| 615 |
</div> |
| 616 |
<script> |
| 617 |
jQuery( document ).ready(function() { |
| 618 |
wpsc_check_nonce(); |
| 619 |
}); |
| 620 |
function wpsc_check_nonce(){ |
| 621 |
|
| 622 |
if( supportcandy.current_section != 'ticket-list' || supportcandy.is_frontend === '0' ){ |
| 623 |
return; |
| 624 |
} |
| 625 |
|
| 626 |
var data = { action: 'wpsc_get_nonce' }; |
| 627 |
jQuery.post( |
| 628 |
supportcandy.ajax_url, |
| 629 |
data, |
| 630 |
function (response) { |
| 631 |
supportcandy.nonce = response.general; |
| 632 |
setTimeout(() => { |
| 633 |
wpsc_check_nonce(); |
| 634 |
}, 60000); |
| 635 |
} |
| 636 |
); |
| 637 |
} |
| 638 |
|
| 639 |
jQuery( document ).on( 'heartbeat-send', function ( event, data ) { |
| 640 |
data.wpsc_heartbeat = 'get_nonce'; |
| 641 |
}); |
| 642 |
|
| 643 |
jQuery( document ).on( 'heartbeat-tick', function ( event, data ) { |
| 644 |
if ( ! data.general ) { |
| 645 |
return; |
| 646 |
} |
| 647 |
supportcandy.nonce = data.general; |
| 648 |
}); |
| 649 |
</script> |
| 650 |
</div> |
| 651 |
<?php |
| 652 |
} |
| 653 |
|
| 654 |
/** |
| 655 |
* Return HTML content of pagination section |
| 656 |
*/ |
| 657 |
private static function get_pagination_html() { |
| 658 |
|
| 659 |
$pagination_str = self::get_pagination_str(); |
| 660 |
$btn_style = self::$total_items <= self::$more_settings['number-of-tickets'] ? 'display:none;' : ''; |
| 661 |
ob_start(); |
| 662 |
?> |
| 663 |
|
| 664 |
<span |
| 665 |
class="wpsc-pagination-btn wpsc-pagination-first wpsc-link" |
| 666 |
style="<?php echo esc_attr( $btn_style ); ?>" |
| 667 |
onclick="wpsc_tl_set_page('first', 'ticket_list');"> |
| 668 |
<?php esc_attr_e( 'First Page', 'supportcandy' ); ?> |
| 669 |
</span> |
| 670 |
<?php |
| 671 |
if ( is_rtl() ) { |
| 672 |
?> |
| 673 |
<span |
| 674 |
class="wpsc-pagination-btn wpsc-pagination-next wpsc-link" |
| 675 |
style="<?php echo esc_attr( $btn_style ); ?>" |
| 676 |
onclick="wpsc_tl_set_page('next', 'ticket_list');"> |
| 677 |
<?php WPSC_Icons::get( 'chevron-right' ); ?> |
| 678 |
</span> |
| 679 |
<?php |
| 680 |
} else { |
| 681 |
?> |
| 682 |
<span |
| 683 |
class="wpsc-pagination-btn wpsc-pagination-prev wpsc-link" |
| 684 |
style="<?php echo esc_attr( $btn_style ); ?>" |
| 685 |
onclick="wpsc_tl_set_page('prev', 'ticket_list');"> |
| 686 |
<?php WPSC_Icons::get( 'chevron-left' ); ?> |
| 687 |
</span> |
| 688 |
<?php |
| 689 |
} |
| 690 |
?> |
| 691 |
<span class="wpsc-pagination-txt"><?php echo esc_attr( $pagination_str ); ?></span> |
| 692 |
<?php |
| 693 |
if ( is_rtl() ) { |
| 694 |
?> |
| 695 |
<span |
| 696 |
class="wpsc-pagination-btn wpsc-pagination-prev wpsc-link" |
| 697 |
style="<?php echo esc_attr( $btn_style ); ?>" |
| 698 |
onclick="wpsc_tl_set_page('prev', 'ticket_list');"> |
| 699 |
<?php WPSC_Icons::get( 'chevron-left' ); ?> |
| 700 |
</span> |
| 701 |
<?php |
| 702 |
} else { |
| 703 |
?> |
| 704 |
<span |
| 705 |
class="wpsc-pagination-btn wpsc-pagination-next wpsc-link" |
| 706 |
style="<?php echo esc_attr( $btn_style ); ?>" |
| 707 |
onclick="wpsc_tl_set_page('next', 'ticket_list');"> |
| 708 |
<?php WPSC_Icons::get( 'chevron-right' ); ?> |
| 709 |
</span> |
| 710 |
<?php |
| 711 |
} |
| 712 |
?> |
| 713 |
<span |
| 714 |
class="wpsc-pagination-btn wpsc-pagination-last wpsc-link" |
| 715 |
style="<?php echo esc_attr( $btn_style ); ?>" |
| 716 |
onclick="wpsc_tl_set_page('last', 'ticket_list');"> |
| 717 |
<?php esc_attr_e( 'Last Page', 'supportcandy' ); ?> |
| 718 |
</span> |
| 719 |
<?php |
| 720 |
|
| 721 |
return ob_get_clean(); |
| 722 |
} |
| 723 |
|
| 724 |
/** |
| 725 |
* Pagination string |
| 726 |
* |
| 727 |
* @return string |
| 728 |
*/ |
| 729 |
private static function get_pagination_str() { |
| 730 |
|
| 731 |
if ( self::$total_items < 1 ) { |
| 732 |
return ''; |
| 733 |
} |
| 734 |
|
| 735 |
if ( self::$total_items == 1 ) { |
| 736 |
return esc_attr__( '1 Ticket', 'supportcandy' ); |
| 737 |
} |
| 738 |
|
| 739 |
if ( self::$total_items <= self::$more_settings['number-of-tickets'] ) { |
| 740 |
/* translators: %1$s: total tickets */ |
| 741 |
return sprintf( esc_attr__( '%1$d Tickets', 'supportcandy' ), self::$total_items ); |
| 742 |
} |
| 743 |
|
| 744 |
$from = ( self::$more_settings['number-of-tickets'] * ( self::$filters['page_no'] - 1 ) ) + 1; |
| 745 |
$to = self::$filters['page_no'] == self::$total_pages ? |
| 746 |
self::$total_items : |
| 747 |
self::$more_settings['number-of-tickets'] * self::$filters['page_no']; |
| 748 |
|
| 749 |
/* translators: e.g. 1-20 of 100 Tickets */ |
| 750 |
return sprintf( esc_attr__( '%1$d-%2$d of %3$d Tickets', 'supportcandy' ), $from, $to, self::$total_items ); |
| 751 |
} |
| 752 |
|
| 753 |
/** |
| 754 |
* Get tickets based on current filter |
| 755 |
* |
| 756 |
* @return string |
| 757 |
*/ |
| 758 |
private static function print_tickets() { |
| 759 |
|
| 760 |
ob_start(); |
| 761 |
$current_user = WPSC_Current_User::$current_user; |
| 762 |
$list_items = $current_user->get_tl_list_items(); |
| 763 |
?> |
| 764 |
|
| 765 |
<div style="overflow-x:auto;"> |
| 766 |
<table class="wpsc-ticket-list-tbl"> |
| 767 |
|
| 768 |
<thead> |
| 769 |
<tr> |
| 770 |
<?php |
| 771 |
|
| 772 |
if ( $current_user->is_agent && self::$bulk_actions ) : |
| 773 |
?> |
| 774 |
<th style="width: 45px;"> |
| 775 |
<div class="checkbox-container"> |
| 776 |
<?php $unique_id = uniqid( 'wpsc_' ); ?> |
| 777 |
<input id="<?php echo esc_attr( $unique_id ); ?>" class="wpsc-bulk-selector" type="checkbox" onchange="wpsc_bulk_select_change();"/> |
| 778 |
<label for="<?php echo esc_attr( $unique_id ); ?>"></label> |
| 779 |
</div> |
| 780 |
</th> |
| 781 |
<?php |
| 782 |
endif; |
| 783 |
do_action( 'wpsc_print_ticket_list_th' ); |
| 784 |
foreach ( $list_items as $slug ) : |
| 785 |
$cf = WPSC_Custom_Field::get_cf_by_slug( $slug ); |
| 786 |
if ( ! $cf ) { |
| 787 |
continue; |
| 788 |
} |
| 789 |
$is_sortable = $cf->type::$is_sort; |
| 790 |
$is_active = $is_sortable && self::$filters['orderby'] === $slug; |
| 791 |
$order = $is_active ? self::$filters['order'] : ''; |
| 792 |
?> |
| 793 |
<th |
| 794 |
style="min-width: <?php echo esc_attr( $cf->tl_width ); ?>px;" |
| 795 |
<?php if ( $is_sortable ) : ?> |
| 796 |
class="wpsc-tl-sortable-th<?php echo $is_active ? ' wpsc-tl-sorted-' . esc_attr( strtolower( $order ) ) : ''; ?>" |
| 797 |
onclick="wpsc_tl_sort_column('<?php echo esc_attr( $slug ); ?>', 'ticket_list');" |
| 798 |
<?php endif; ?> |
| 799 |
> |
| 800 |
<?php if ( $is_sortable ) : ?> |
| 801 |
<div class="wpsc-tl-th-inner"> |
| 802 |
<span class="wpsc-tl-th-label"><?php echo esc_attr( $cf->name ); ?></span> |
| 803 |
<span class="wpsc-tl-sort-icon"> |
| 804 |
<?php WPSC_Icons::get( 'ASC' === $order ? 'chevron-up' : ( 'DESC' === $order ? 'chevron-down' : 'sort' ) ); ?> |
| 805 |
</span> |
| 806 |
</div> |
| 807 |
<?php else : ?> |
| 808 |
<span class="wpsc-tl-th-label"><?php echo esc_attr( $cf->name ); ?></span> |
| 809 |
<?php endif; ?> |
| 810 |
</th> |
| 811 |
<?php |
| 812 |
endforeach; |
| 813 |
?> |
| 814 |
|
| 815 |
</tr> |
| 816 |
</thead> |
| 817 |
|
| 818 |
<tbody> |
| 819 |
<?php |
| 820 |
|
| 821 |
if ( self::$tickets ) { |
| 822 |
|
| 823 |
foreach ( self::$tickets as $ticket ) : |
| 824 |
$class = apply_filters( 'wpsc_ticket_list_tr_classes', array( 'wpsc_tl_tr' ), $ticket ); |
| 825 |
$url = WPSC_Functions::get_ticket_url( $ticket->id, self::$is_frontend ); |
| 826 |
?> |
| 827 |
<tr class="<?php echo esc_attr( implode( ' ', $class ) ); ?>" onclick="if(link)wpsc_tl_handle_click(event, <?php echo esc_attr( $ticket->id ); ?>, '<?php echo esc_url( $url ); ?>')"> |
| 828 |
<?php |
| 829 |
if ( $current_user->is_agent && self::$bulk_actions ) : |
| 830 |
?> |
| 831 |
<td class="bulk-selector" onmouseover="link=false;" onmouseout="link=true;"> |
| 832 |
<div class="wpsc-tl-item-selector"> |
| 833 |
<div class="checkbox-container"> |
| 834 |
<?php $unique_id = uniqid( 'wpsc_' ); ?> |
| 835 |
<input id="<?php echo esc_attr( $unique_id ); ?>" class="wpsc-bulk-select" type="checkbox" onchange="wpsc_bulk_item_select_change();" value="<?php echo esc_attr( $ticket->id ); ?>"/> |
| 836 |
<label for="<?php echo esc_attr( $unique_id ); ?>"></label> |
| 837 |
</div> |
| 838 |
</div> |
| 839 |
</td> |
| 840 |
<?php |
| 841 |
endif; |
| 842 |
do_action( 'wpsc_print_ticket_list_td', $ticket ); |
| 843 |
foreach ( $list_items as $slug ) : |
| 844 |
$cf = WPSC_Custom_Field::get_cf_by_slug( $slug ); |
| 845 |
if ( ! $cf ) { |
| 846 |
continue; |
| 847 |
} |
| 848 |
?> |
| 849 |
<td onmouseover="link=true;"> |
| 850 |
<?php |
| 851 |
if ( in_array( $cf->field, array( 'ticket', 'agentonly' ) ) ) { |
| 852 |
$cf->type::print_tl_ticket_field_val( $cf, $ticket ); |
| 853 |
} else { |
| 854 |
$cf->type::print_tl_customer_field_val( $cf, $ticket->customer ); |
| 855 |
} |
| 856 |
?> |
| 857 |
</td> |
| 858 |
<?php |
| 859 |
endforeach; |
| 860 |
?> |
| 861 |
</tr> |
| 862 |
<?php |
| 863 |
endforeach; |
| 864 |
|
| 865 |
} else { |
| 866 |
|
| 867 |
$col_span = count( $list_items ); |
| 868 |
if ( $current_user->is_agent && self::$bulk_actions ) { |
| 869 |
++$col_span; |
| 870 |
} |
| 871 |
?> |
| 872 |
<tr><td colspan="<?php echo esc_attr( $col_span ); ?>" style="text-align:left;"><?php esc_attr_e( 'No tickets found!', 'supportcandy' ); ?></td></tr> |
| 873 |
<?php |
| 874 |
|
| 875 |
} |
| 876 |
?> |
| 877 |
|
| 878 |
</tbody> |
| 879 |
|
| 880 |
</table> |
| 881 |
</div> |
| 882 |
<script> |
| 883 |
function wpsc_tl_handle_click(event, id, url) { |
| 884 |
if ( ( event.ctrlKey || event.metaKey ) && url ) { |
| 885 |
window.open(url, '_blank'); |
| 886 |
} else { |
| 887 |
wpsc_get_individual_ticket(id); |
| 888 |
} |
| 889 |
} |
| 890 |
</script> |
| 891 |
<?php |
| 892 |
|
| 893 |
return ob_get_clean(); |
| 894 |
} |
| 895 |
|
| 896 |
/** |
| 897 |
* Ticket list snippets. It may include static modal screens, JS initializers, etc. |
| 898 |
* |
| 899 |
* @return void |
| 900 |
*/ |
| 901 |
public static function print_tl_snippets() { |
| 902 |
|
| 903 |
$filters = self::$cookie_filters; |
| 904 |
$filter_json = isset( $filters['filters'] ) && $filters['filters'] ? $filters['filters'] : '[]'; |
| 905 |
$filters['filters'] = $filter_json; |
| 906 |
|
| 907 |
$ticket_list_js_vars = array( |
| 908 |
'pagination' => array( |
| 909 |
'current_page' => self::$filters['page_no'], |
| 910 |
'has_next_page' => self::$has_next_page, |
| 911 |
'total_pages' => self::$total_pages, |
| 912 |
'total_items' => self::$total_items, |
| 913 |
), |
| 914 |
'filters' => $filters, |
| 915 |
); |
| 916 |
|
| 917 |
$advanced_settings = get_option( 'wpsc-tl-ms-advanced', array() ); |
| 918 |
?> |
| 919 |
|
| 920 |
<div class="wpsc-tl_snippets" style="display:none;"> |
| 921 |
<div class="auto-refresh"> |
| 922 |
<div class="modal-header"> |
| 923 |
<?php esc_attr_e( 'Auto-Refresh', 'supportcandy' ); ?> |
| 924 |
</div> |
| 925 |
<div class="modal-body"> |
| 926 |
<div class="wpsc-toggle-btn"> |
| 927 |
<div class="toggle-off" onclick="wpsc_toggle_off(this);"> |
| 928 |
<?php esc_attr_e( 'OFF', 'supportcandy' ); ?> |
| 929 |
</div> |
| 930 |
<div class="toggle-on" onclick="wpsc_toggle_on(this);"> |
| 931 |
<?php esc_attr_e( 'ON', 'supportcandy' ); ?> |
| 932 |
</div> |
| 933 |
<input type="hidden" value="0"> |
| 934 |
</div> |
| 935 |
</div> |
| 936 |
<div class="modal-footer"> |
| 937 |
<button class="wpsc-button small primary" onclick="wpsc_set_tl_auto_refresh(this);"> |
| 938 |
<?php esc_attr_e( 'Submit', 'supportcandy' ); ?> |
| 939 |
</button> |
| 940 |
<button class="wpsc-button small secondary" onclick="wpsc_close_modal();"> |
| 941 |
<?php esc_attr_e( 'Cancel', 'supportcandy' ); ?> |
| 942 |
</button> |
| 943 |
</div> |
| 944 |
</div> |
| 945 |
<script> |
| 946 |
supportcandy.ticketList = <?php echo wp_json_encode( $ticket_list_js_vars ); ?>; |
| 947 |
supportcandy.tl_auto_refresh = <?php echo esc_attr( $advanced_settings['auto-refresh-list-status'] ); ?>; |
| 948 |
if(supportcandy.tl_auto_refresh) { wpsc_tl_auto_refresh(); } |
| 949 |
</script> |
| 950 |
<?php do_action( 'wpsc_tl_snippets' ); ?> |
| 951 |
</div> |
| 952 |
<?php |
| 953 |
} |
| 954 |
|
| 955 |
/** |
| 956 |
* Check whether current user has access to given filter |
| 957 |
* |
| 958 |
* @param array $filters - ticket filters. |
| 959 |
* @return boolean |
| 960 |
*/ |
| 961 |
public static function has_filter_access( $filters ) { |
| 962 |
|
| 963 |
$current_user = WPSC_Current_User::$current_user; |
| 964 |
|
| 965 |
$filter_slug = isset( $filters['filterSlug'] ) ? $filters['filterSlug'] : ''; |
| 966 |
|
| 967 |
if ( ! $filter_slug ) { |
| 968 |
return false; |
| 969 |
} |
| 970 |
|
| 971 |
if ( isset( self::$default_filters[ $filter_slug ] ) ) { |
| 972 |
return true; |
| 973 |
} |
| 974 |
|
| 975 |
$flag = preg_match( '/default-(\d*)$/', $filter_slug, $matches ); |
| 976 |
if ( $flag && isset( self::$default_filters[ $matches[1] ] ) ) { |
| 977 |
return true; |
| 978 |
} |
| 979 |
|
| 980 |
$flag = preg_match( '/saved-(\d*)$/', $filter_slug, $matches ); |
| 981 |
if ( $flag && isset( self::$saved_filters[ $matches[1] ] ) ) { |
| 982 |
return true; |
| 983 |
} |
| 984 |
|
| 985 |
if ( $filter_slug == 'custom' && WPSC_Ticket_Conditions::is_valid_input_conditions( 'wpsc_custom_filter_conditions', $filters['filters'] ) ) { |
| 986 |
return true; |
| 987 |
} |
| 988 |
|
| 989 |
return false; |
| 990 |
} |
| 991 |
|
| 992 |
/** |
| 993 |
* Convert UI filters in json format to meta query |
| 994 |
* |
| 995 |
* @param array $filters - ticket filters. |
| 996 |
* @return array |
| 997 |
*/ |
| 998 |
public static function get_meta_query( $filters ) { |
| 999 |
|
| 1000 |
$meta_query = array(); |
| 1001 |
foreach ( $filters as $slug => $condition ) { |
| 1002 |
|
| 1003 |
$cf = WPSC_Custom_Field::get_cf_by_slug( $slug ); |
| 1004 |
if ( ! $cf ) { |
| 1005 |
continue; |
| 1006 |
} |
| 1007 |
|
| 1008 |
$val = $cf->type::get_meta_value( $condition ); |
| 1009 |
if ( $val === false ) { |
| 1010 |
continue; |
| 1011 |
} |
| 1012 |
|
| 1013 |
$meta_query[] = array( |
| 1014 |
'slug' => $slug, |
| 1015 |
'compare' => $condition['operator'], |
| 1016 |
'val' => $val, |
| 1017 |
); |
| 1018 |
} |
| 1019 |
return $meta_query; |
| 1020 |
} |
| 1021 |
|
| 1022 |
/** |
| 1023 |
* Return parent meta query |
| 1024 |
* |
| 1025 |
* @param string $parent_slug - filter type. |
| 1026 |
* @return array |
| 1027 |
*/ |
| 1028 |
public static function get_parent_meta_query( $parent_slug ) { |
| 1029 |
|
| 1030 |
$current_user = WPSC_Current_User::$current_user; |
| 1031 |
$meta_query = array(); |
| 1032 |
switch ( $parent_slug ) { |
| 1033 |
|
| 1034 |
case 'all': |
| 1035 |
break; |
| 1036 |
|
| 1037 |
case 'unresolved': |
| 1038 |
if ( ! isset( self::$default_filters['unresolved'] ) ) { |
| 1039 |
break; |
| 1040 |
} |
| 1041 |
$meta_query[] = array( |
| 1042 |
'slug' => 'status', |
| 1043 |
'compare' => 'IN', |
| 1044 |
'val' => self::$more_settings['unresolved-ticket-statuses'], |
| 1045 |
); |
| 1046 |
break; |
| 1047 |
|
| 1048 |
case 'unassigned': |
| 1049 |
if ( ! isset( self::$default_filters['unassigned'] ) ) { |
| 1050 |
break; |
| 1051 |
} |
| 1052 |
$meta_query[] = array( |
| 1053 |
'slug' => 'assigned_agent', |
| 1054 |
'compare' => '=', |
| 1055 |
'val' => '', |
| 1056 |
); |
| 1057 |
break; |
| 1058 |
|
| 1059 |
case 'mine': |
| 1060 |
if ( ! isset( self::$default_filters['mine'] ) ) { |
| 1061 |
break; |
| 1062 |
} |
| 1063 |
$meta_query[] = array( |
| 1064 |
'slug' => 'assigned_agent', |
| 1065 |
'compare' => '=', |
| 1066 |
'val' => $current_user->agent->id, |
| 1067 |
); |
| 1068 |
$meta_query[] = array( |
| 1069 |
'slug' => 'status', |
| 1070 |
'compare' => 'IN', |
| 1071 |
'val' => self::$more_settings['unresolved-ticket-statuses'], |
| 1072 |
); |
| 1073 |
break; |
| 1074 |
|
| 1075 |
case 'closed': |
| 1076 |
if ( ! isset( self::$default_filters['closed'] ) ) { |
| 1077 |
break; |
| 1078 |
} |
| 1079 |
$ms_advanced = get_option( 'wpsc-tl-ms-advanced' ); |
| 1080 |
$gs = get_option( 'wpsc-gs-general' ); |
| 1081 |
$closed_statuses = array( $gs['close-ticket-status'] ); |
| 1082 |
$closed_statuses = array_merge( $closed_statuses, $ms_advanced['closed-ticket-statuses'] ); |
| 1083 |
$closed_statuses = array_unique( $closed_statuses ); |
| 1084 |
$meta_query[] = array( |
| 1085 |
'slug' => 'status', |
| 1086 |
'compare' => 'IN', |
| 1087 |
'val' => $closed_statuses, |
| 1088 |
); |
| 1089 |
break; |
| 1090 |
|
| 1091 |
case 'deleted': |
| 1092 |
if ( isset( self::$default_filters['deleted'] ) && self::$is_active !== 0 ) { |
| 1093 |
self::$is_active = 0; |
| 1094 |
} |
| 1095 |
break; |
| 1096 |
|
| 1097 |
default: |
| 1098 |
// Break if not exists. |
| 1099 |
if ( ! is_numeric( $parent_slug ) || ! isset( self::$default_filters[ $parent_slug ] ) ) { |
| 1100 |
break; |
| 1101 |
} |
| 1102 |
|
| 1103 |
$meta_query = array_merge( $meta_query, self::get_parent_meta_query( self::$default_filters[ $parent_slug ]['parent-filter'] ) ); |
| 1104 |
$meta_query = array_merge( $meta_query, WPSC_Ticket_Conditions::get_meta_query( self::$default_filters[ $parent_slug ]['filters'] ) ); |
| 1105 |
} |
| 1106 |
|
| 1107 |
return $meta_query; |
| 1108 |
} |
| 1109 |
|
| 1110 |
/** |
| 1111 |
* Custom filter modal pop-up |
| 1112 |
* |
| 1113 |
* @return void |
| 1114 |
*/ |
| 1115 |
public static function get_tl_custom_filter_ui() { |
| 1116 |
|
| 1117 |
if ( check_ajax_referer( 'general', '_ajax_nonce', false ) != 1 ) { |
| 1118 |
wp_send_json_error( 'Unauthorized request!', 401 ); |
| 1119 |
} |
| 1120 |
|
| 1121 |
$current_user = WPSC_Current_User::$current_user; |
| 1122 |
if ( ! ( $current_user->is_agent || $current_user->is_customer ) ) { |
| 1123 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1124 |
} |
| 1125 |
|
| 1126 |
$title = esc_attr__( 'Custom filter', 'supportcandy' ); |
| 1127 |
$default_filters = get_option( $current_user->is_agent ? 'wpsc-atl-default-filters' : 'wpsc-ctl-default-filters' ); |
| 1128 |
$list_items = $current_user->get_tl_list_items(); |
| 1129 |
$more_settings = get_option( $current_user->is_agent ? 'wpsc-tl-ms-agent-view' : 'wpsc-tl-ms-customer-view' ); |
| 1130 |
|
| 1131 |
// check whether filters are passed. |
| 1132 |
$filters = isset( $_POST['filters'] ) ? map_deep( wp_unslash( $_POST['filters'] ), 'sanitize_text_field' ) : array(); |
| 1133 |
$custom_filters = isset( $filters['filters'] ) && WPSC_Ticket_Conditions::is_valid_input_conditions( 'wpsc_custom_filter_conditions', $filters['filters'] ) ? $filters['filters'] : ''; |
| 1134 |
|
| 1135 |
ob_start(); |
| 1136 |
?> |
| 1137 |
<form action="#" onsubmit="return false;" class="wpsc-tl-custom-filter"> |
| 1138 |
<div class="wpsc-input-group"> |
| 1139 |
<div class="label-container"> |
| 1140 |
<label for=""> |
| 1141 |
<?php esc_attr_e( 'Parent filter', 'supportcandy' ); ?> |
| 1142 |
<span class="required-char">*</span> |
| 1143 |
</label> |
| 1144 |
</div> |
| 1145 |
<select name="parent-filter"> |
| 1146 |
<?php |
| 1147 |
foreach ( $default_filters as $slug => $filter ) : |
| 1148 |
if ( $slug === 'deleted' && $current_user->is_agent && ! $current_user->agent->has_cap( 'dtt-access' ) ) { |
| 1149 |
continue; |
| 1150 |
} |
| 1151 |
$selected = isset( $filters['parent-filter'] ) && $filters['parent-filter'] == $slug ? 'selected="selected"' : '' |
| 1152 |
?> |
| 1153 |
<option <?php echo esc_attr( $selected ); ?> value="<?php echo esc_attr( $slug ); ?>"><?php echo esc_attr( $filter['label'] ); ?></option> |
| 1154 |
<?php |
| 1155 |
endforeach; |
| 1156 |
?> |
| 1157 |
</select> |
| 1158 |
</div> |
| 1159 |
<?php WPSC_Ticket_Conditions::print( 'custom_filters', 'wpsc_custom_filter_conditions', $custom_filters, true, __( 'Filters', 'supportcandy' ) ); ?> |
| 1160 |
<div class="wpsc-input-group"> |
| 1161 |
<div class="label-container"> |
| 1162 |
<label for=""> |
| 1163 |
<?php esc_attr_e( 'Sort by', 'supportcandy' ); ?> |
| 1164 |
<span class="required-char">*</span> |
| 1165 |
</label> |
| 1166 |
</div> |
| 1167 |
<select name="sort-by"> |
| 1168 |
<?php |
| 1169 |
$orderby = isset( $filters['orderby'] ) ? $filters['orderby'] : $more_settings['default-sort-by']; |
| 1170 |
foreach ( $list_items as $slug ) : |
| 1171 |
$cf = WPSC_Custom_Field::get_cf_by_slug( $slug ); |
| 1172 |
if ( ! $cf ) { |
| 1173 |
continue; |
| 1174 |
} |
| 1175 |
if ( $cf->type::$is_sort ) : |
| 1176 |
?> |
| 1177 |
<option <?php selected( $orderby, $cf->slug ); ?> value="<?php echo esc_attr( $cf->slug ); ?>"><?php echo esc_attr( $cf->name ); ?></option> |
| 1178 |
<?php |
| 1179 |
endif; |
| 1180 |
endforeach; |
| 1181 |
?> |
| 1182 |
</select> |
| 1183 |
</div> |
| 1184 |
<div class="wpsc-input-group"> |
| 1185 |
<div class="label-container"> |
| 1186 |
<label for=""> |
| 1187 |
<?php esc_attr_e( 'Sort order', 'supportcandy' ); ?> |
| 1188 |
<span class="required-char">*</span> |
| 1189 |
</label> |
| 1190 |
</div> |
| 1191 |
<select name="sort-order"> |
| 1192 |
<?php |
| 1193 |
$order = isset( $filters['order'] ) ? $filters['order'] : $more_settings['default-sort-order']; |
| 1194 |
?> |
| 1195 |
<option <?php selected( $order, 'ASC' ); ?> value="ASC"><?php esc_attr_e( 'ASC', 'supportcandy' ); ?></option> |
| 1196 |
<option <?php selected( $order, 'DESC' ); ?> value="DESC"><?php esc_attr_e( 'DESC', 'supportcandy' ); ?></option> |
| 1197 |
</select> |
| 1198 |
</div> |
| 1199 |
</form> |
| 1200 |
<?php |
| 1201 |
$body = ob_get_clean(); |
| 1202 |
|
| 1203 |
ob_start(); |
| 1204 |
?> |
| 1205 |
<button class="wpsc-button small primary" onclick="wpsc_tl_apply_custom_filter(this, 'ticket_list');"> |
| 1206 |
<?php esc_attr_e( 'Apply', 'supportcandy' ); ?> |
| 1207 |
</button> |
| 1208 |
<?php |
| 1209 |
|
| 1210 |
if ( ! $current_user->is_guest ) : |
| 1211 |
?> |
| 1212 |
<button class="wpsc-button small secondary" onclick="wpsc_tl_add_saved_filter(this);"> |
| 1213 |
<?php esc_attr_e( 'Save & Apply', 'supportcandy' ); ?> |
| 1214 |
</button> |
| 1215 |
<?php |
| 1216 |
endif; |
| 1217 |
?> |
| 1218 |
|
| 1219 |
<button class="wpsc-button small secondary" onclick="<?php echo $filters ? 'wpsc_close_modal()' : 'wpsc_tl_close_custom_filter_modal()'; ?>;"> |
| 1220 |
<?php esc_attr_e( 'Cancel', 'supportcandy' ); ?> |
| 1221 |
</button> |
| 1222 |
<?php |
| 1223 |
$footer = ob_get_clean(); |
| 1224 |
|
| 1225 |
$response = array( |
| 1226 |
'title' => $title, |
| 1227 |
'body' => $body, |
| 1228 |
'footer' => $footer, |
| 1229 |
); |
| 1230 |
wp_send_json( $response ); |
| 1231 |
} |
| 1232 |
|
| 1233 |
/** |
| 1234 |
* Add saved filter UI |
| 1235 |
* |
| 1236 |
* @return void |
| 1237 |
*/ |
| 1238 |
public static function get_add_saved_filter_ui() { |
| 1239 |
|
| 1240 |
$current_user = WPSC_Current_User::$current_user; |
| 1241 |
if ( ! $current_user->customer->user->ID ) { |
| 1242 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1243 |
} |
| 1244 |
|
| 1245 |
$title = esc_attr__( 'Custom filter', 'supportcandy' ); |
| 1246 |
|
| 1247 |
ob_start(); |
| 1248 |
?> |
| 1249 |
<form action="#" onsubmit="return false;" class="wpsc-tl-add-saved-filter"> |
| 1250 |
<div class="wpsc-input-group"> |
| 1251 |
<div class="label-container"> |
| 1252 |
<label for=""> |
| 1253 |
<?php esc_attr_e( 'Label', 'supportcandy' ); ?> |
| 1254 |
<span class="required-char">*</span> |
| 1255 |
</label> |
| 1256 |
</div> |
| 1257 |
<input class="wpsc-cf-label" type="text" name="label" autocomplete="off"/> |
| 1258 |
</div> |
| 1259 |
</form> |
| 1260 |
<?php |
| 1261 |
$body = ob_get_clean(); |
| 1262 |
|
| 1263 |
ob_start(); |
| 1264 |
?> |
| 1265 |
<button class="wpsc-button small primary" onclick="wpsc_tl_set_add_saved_filter(this, '<?php echo esc_attr( wp_create_nonce( 'wpsc_tl_set_add_saved_filter' ) ); ?>');"> |
| 1266 |
<?php esc_attr_e( 'Save & Apply', 'supportcandy' ); ?> |
| 1267 |
</button> |
| 1268 |
<button class="wpsc-button small secondary" onclick="wpsc_close_modal();"> |
| 1269 |
<?php esc_attr_e( 'Cancel', 'supportcandy' ); ?> |
| 1270 |
</button> |
| 1271 |
<?php |
| 1272 |
$footer = ob_get_clean(); |
| 1273 |
|
| 1274 |
$response = array( |
| 1275 |
'title' => $title, |
| 1276 |
'body' => $body, |
| 1277 |
'footer' => $footer, |
| 1278 |
); |
| 1279 |
wp_send_json( $response ); |
| 1280 |
} |
| 1281 |
|
| 1282 |
/** |
| 1283 |
* Set add saved filter |
| 1284 |
*/ |
| 1285 |
public static function set_add_saved_filter() { |
| 1286 |
|
| 1287 |
if ( check_ajax_referer( 'wpsc_tl_set_add_saved_filter', '_ajax_nonce', false ) != 1 ) { |
| 1288 |
wp_send_json_error( 'Unauthorized request!', 401 ); |
| 1289 |
} |
| 1290 |
|
| 1291 |
$current_user = WPSC_Current_User::$current_user; |
| 1292 |
if ( ! $current_user->customer->user->ID || ! isset( $_POST['filters'] ) ) { |
| 1293 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1294 |
} |
| 1295 |
|
| 1296 |
$default_filters = $current_user->is_agent ? get_option( 'wpsc-atl-default-filters' ) : get_option( 'wpsc-atl-default-filters' ); |
| 1297 |
|
| 1298 |
$label = isset( $_POST['filters']['label'] ) ? sanitize_text_field( wp_unslash( $_POST['filters']['label'] ) ) : ''; |
| 1299 |
if ( ! $label ) { |
| 1300 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1301 |
} |
| 1302 |
|
| 1303 |
$parent_filter = isset( $_POST['filters']['parent-filter'] ) ? sanitize_text_field( wp_unslash( $_POST['filters']['parent-filter'] ) ) : ''; |
| 1304 |
if ( ! $parent_filter || ! isset( $default_filters[ $parent_filter ] ) ) { |
| 1305 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1306 |
} |
| 1307 |
|
| 1308 |
$filters = isset( $_POST['filters']['filters'] ) ? sanitize_text_field( wp_unslash( $_POST['filters']['filters'] ) ) : ''; |
| 1309 |
if ( ! $filters || $filters == '[]' || ! WPSC_Ticket_Conditions::is_valid_input_conditions( 'wpsc_custom_filter_conditions', $filters ) ) { |
| 1310 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1311 |
} |
| 1312 |
|
| 1313 |
$filters = str_replace( '\n', PHP_EOL, $filters ); |
| 1314 |
|
| 1315 |
$sort_by = isset( $_POST['filters']['orderby'] ) ? sanitize_text_field( wp_unslash( $_POST['filters']['orderby'] ) ) : ''; |
| 1316 |
if ( ! $sort_by ) { |
| 1317 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1318 |
} |
| 1319 |
|
| 1320 |
$sort_order = isset( $_POST['filters']['order'] ) ? sanitize_text_field( wp_unslash( $_POST['filters']['order'] ) ) : ''; |
| 1321 |
if ( ! $sort_order ) { |
| 1322 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1323 |
} |
| 1324 |
|
| 1325 |
$saved_filters = $current_user->get_saved_filters(); |
| 1326 |
$index = WPSC_Functions::get_tl_cf_auto_increament(); |
| 1327 |
$saved_filters[ $index ] = array( |
| 1328 |
'label' => $label, |
| 1329 |
'parent-filter' => $parent_filter, |
| 1330 |
'filters' => $filters, |
| 1331 |
'sort-by' => $sort_by, |
| 1332 |
'sort-order' => $sort_order, |
| 1333 |
); |
| 1334 |
update_user_meta( $current_user->customer->user->ID, get_current_blog_id() . '-wpsc-tl-saved-filters', $saved_filters ); |
| 1335 |
|
| 1336 |
$response = array( 'slug' => 'saved-' . $index ); |
| 1337 |
wp_send_json( $response ); |
| 1338 |
} |
| 1339 |
|
| 1340 |
/** |
| 1341 |
* Edit saved filter UI |
| 1342 |
* |
| 1343 |
* @return void |
| 1344 |
*/ |
| 1345 |
public static function get_edit_saved_filter_ui() { |
| 1346 |
|
| 1347 |
if ( check_ajax_referer( 'general', '_ajax_nonce', false ) != 1 ) { |
| 1348 |
wp_send_json_error( 'Unauthorized request!', 401 ); |
| 1349 |
} |
| 1350 |
|
| 1351 |
$current_user = WPSC_Current_User::$current_user; |
| 1352 |
if ( ! $current_user->customer->user->ID ) { |
| 1353 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1354 |
} |
| 1355 |
|
| 1356 |
$filter_slug = isset( $_POST['filterSlug'] ) ? sanitize_text_field( wp_unslash( $_POST['filterSlug'] ) ) : ''; |
| 1357 |
if ( ! $filter_slug ) { |
| 1358 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1359 |
} |
| 1360 |
|
| 1361 |
$flag = preg_match( '/saved-(\d*)$/', $filter_slug, $matches ); |
| 1362 |
if ( ! $flag ) { |
| 1363 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1364 |
} |
| 1365 |
|
| 1366 |
$saved_filters = $current_user->get_saved_filters(); |
| 1367 |
$filters = $saved_filters[ $matches[1] ]; |
| 1368 |
|
| 1369 |
$title = $filters['label']; |
| 1370 |
$default_filters = $current_user->is_agent ? get_option( 'wpsc-atl-default-filters' ) : get_option( 'wpsc-atl-default-filters' ); |
| 1371 |
$list_items = $current_user->get_tl_list_items(); |
| 1372 |
$more_settings = $current_user->is_agent ? get_option( 'wpsc-tl-ms-agent-view' ) : get_option( 'wpsc-tl-ms-customer-view' ); |
| 1373 |
$custom_filters = str_replace( PHP_EOL, '\n', $filters['filters'] ); |
| 1374 |
|
| 1375 |
ob_start(); |
| 1376 |
?> |
| 1377 |
<form action="#" onsubmit="return false;" class="wpsc-tl-custom-filter"> |
| 1378 |
<div class="wpsc-input-group"> |
| 1379 |
<div class="label-container"> |
| 1380 |
<label for=""> |
| 1381 |
<?php esc_attr_e( 'Label', 'supportcandy' ); ?> |
| 1382 |
<span class="required-char">*</span> |
| 1383 |
</label> |
| 1384 |
</div> |
| 1385 |
<input class="wpsc-cf-label" type="text" name="label" value="<?php echo esc_attr( $filters['label'] ); ?>" autocomplete="off"/> |
| 1386 |
</div> |
| 1387 |
<div class="wpsc-input-group"> |
| 1388 |
<div class="label-container"> |
| 1389 |
<label for=""> |
| 1390 |
<?php esc_attr_e( 'Parent filter', 'supportcandy' ); ?> |
| 1391 |
<span class="required-char">*</span> |
| 1392 |
</label> |
| 1393 |
</div> |
| 1394 |
<select name="parent-filter"> |
| 1395 |
<?php |
| 1396 |
foreach ( $default_filters as $slug => $filter ) : |
| 1397 |
$selected = isset( $filters['parent-filter'] ) && $filters['parent-filter'] == $slug ? 'selected="selected"' : '' |
| 1398 |
?> |
| 1399 |
<option <?php echo esc_attr( $selected ); ?> value="<?php echo esc_attr( $slug ); ?>"><?php echo esc_attr( $filter['label'] ); ?></option> |
| 1400 |
<?php |
| 1401 |
endforeach; |
| 1402 |
?> |
| 1403 |
</select> |
| 1404 |
</div> |
| 1405 |
<?php WPSC_Ticket_Conditions::print( 'custom_filters', 'wpsc_custom_filter_conditions', $custom_filters, true, __( 'Filters', 'supportcandy' ) ); ?> |
| 1406 |
<div class="wpsc-input-group"> |
| 1407 |
<div class="label-container"> |
| 1408 |
<label for=""> |
| 1409 |
<?php esc_attr_e( 'Sort by', 'supportcandy' ); ?> |
| 1410 |
<span class="required-char">*</span> |
| 1411 |
</label> |
| 1412 |
</div> |
| 1413 |
<select name="sort-by"> |
| 1414 |
<?php |
| 1415 |
$orderby = isset( $filters['sort-by'] ) ? $filters['sort-by'] : $more_settings['default-sort-by']; |
| 1416 |
foreach ( $list_items as $slug ) : |
| 1417 |
$cf = WPSC_Custom_Field::get_cf_by_slug( $slug ); |
| 1418 |
if ( ! $cf ) { |
| 1419 |
continue; |
| 1420 |
} |
| 1421 |
if ( $cf->type::$is_sort ) : |
| 1422 |
?> |
| 1423 |
<option <?php selected( $orderby, $cf->slug ); ?> value="<?php echo esc_attr( $cf->slug ); ?>"><?php echo esc_attr( $cf->name ); ?></option> |
| 1424 |
<?php |
| 1425 |
endif; |
| 1426 |
endforeach; |
| 1427 |
?> |
| 1428 |
</select> |
| 1429 |
</div> |
| 1430 |
<div class="wpsc-input-group"> |
| 1431 |
<div class="label-container"> |
| 1432 |
<label for=""> |
| 1433 |
<?php esc_attr_e( 'Sort order', 'supportcandy' ); ?> |
| 1434 |
<span class="required-char">*</span> |
| 1435 |
</label> |
| 1436 |
</div> |
| 1437 |
<select name="sort-order"> |
| 1438 |
<?php |
| 1439 |
$order = isset( $filters['sort-order'] ) ? $filters['sort-order'] : $more_settings['default-sort-order']; |
| 1440 |
?> |
| 1441 |
<option <?php selected( $order, 'ASC' ); ?> value="ASC"><?php esc_attr_e( 'ASC', 'supportcandy' ); ?></option> |
| 1442 |
<option <?php selected( $order, 'DESC' ); ?> value="DESC"><?php esc_attr_e( 'DESC', 'supportcandy' ); ?></option> |
| 1443 |
</select> |
| 1444 |
</div> |
| 1445 |
<input type="hidden" name="action" value="wpsc_tl_set_edit_saved_filter"/> |
| 1446 |
<input type="hidden" name="slug" value="<?php echo esc_attr( $matches[1] ); ?>"/> |
| 1447 |
<input type="hidden" name="_ajax_nonce" value="<?php echo esc_attr( wp_create_nonce( 'wpsc_tl_set_edit_saved_filter' ) ); ?>"> |
| 1448 |
</form> |
| 1449 |
<?php |
| 1450 |
$body = ob_get_clean(); |
| 1451 |
|
| 1452 |
ob_start(); |
| 1453 |
?> |
| 1454 |
<button class="wpsc-button small primary" onclick="wpsc_tl_set_edit_saved_filter(this);"> |
| 1455 |
<?php esc_attr_e( 'Save & Apply', 'supportcandy' ); ?> |
| 1456 |
</button> |
| 1457 |
<button class="wpsc-button small secondary" onclick="wpsc_tl_add_saved_filter();"> |
| 1458 |
<?php esc_attr_e( 'Save As', 'supportcandy' ); ?> |
| 1459 |
</button> |
| 1460 |
<button class="wpsc-button small secondary" onclick="wpsc_close_modal();"> |
| 1461 |
<?php esc_attr_e( 'Cancel', 'supportcandy' ); ?> |
| 1462 |
</button> |
| 1463 |
<?php |
| 1464 |
$footer = ob_get_clean(); |
| 1465 |
|
| 1466 |
$response = array( |
| 1467 |
'title' => $title, |
| 1468 |
'body' => $body, |
| 1469 |
'footer' => $footer, |
| 1470 |
); |
| 1471 |
wp_send_json( $response ); |
| 1472 |
} |
| 1473 |
|
| 1474 |
/** |
| 1475 |
* Set edit saved filter |
| 1476 |
*/ |
| 1477 |
public static function set_edit_saved_filter() { |
| 1478 |
|
| 1479 |
if ( check_ajax_referer( 'wpsc_tl_set_edit_saved_filter', '_ajax_nonce', false ) != 1 ) { |
| 1480 |
wp_send_json_error( 'Unauthorized request!', 401 ); |
| 1481 |
} |
| 1482 |
|
| 1483 |
$current_user = WPSC_Current_User::$current_user; |
| 1484 |
if ( ! $current_user->customer->user->ID ) { |
| 1485 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1486 |
} |
| 1487 |
|
| 1488 |
$slug = isset( $_POST['slug'] ) ? intval( $_POST['slug'] ) : 0; |
| 1489 |
if ( ! $slug ) { |
| 1490 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1491 |
} |
| 1492 |
|
| 1493 |
$saved_filters = $current_user->get_saved_filters(); |
| 1494 |
if ( ! isset( $saved_filters[ $slug ] ) ) { |
| 1495 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1496 |
} |
| 1497 |
|
| 1498 |
$label = isset( $_POST['label'] ) ? sanitize_text_field( wp_unslash( $_POST['label'] ) ) : ''; |
| 1499 |
if ( ! $label ) { |
| 1500 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1501 |
} |
| 1502 |
|
| 1503 |
$parent_filter = isset( $_POST['parent-filter'] ) ? sanitize_text_field( wp_unslash( $_POST['parent-filter'] ) ) : ''; |
| 1504 |
if ( ! $parent_filter ) { |
| 1505 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1506 |
} |
| 1507 |
|
| 1508 |
$filters = isset( $_POST['filters'] ) ? sanitize_text_field( wp_unslash( $_POST['filters'] ) ) : ''; |
| 1509 |
if ( ! $filters || $filters == '[]' || ! WPSC_Ticket_Conditions::is_valid_input_conditions( 'wpsc_custom_filter_conditions', $filters ) ) { |
| 1510 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1511 |
} |
| 1512 |
|
| 1513 |
$filters = str_replace( '\n', PHP_EOL, $filters ); |
| 1514 |
|
| 1515 |
$sort_by = isset( $_POST['sort-by'] ) ? sanitize_text_field( wp_unslash( $_POST['sort-by'] ) ) : ''; |
| 1516 |
if ( ! $sort_by ) { |
| 1517 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1518 |
} |
| 1519 |
|
| 1520 |
$sort_order = isset( $_POST['sort-order'] ) ? sanitize_text_field( wp_unslash( $_POST['sort-order'] ) ) : ''; |
| 1521 |
if ( ! $sort_order ) { |
| 1522 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1523 |
} |
| 1524 |
|
| 1525 |
$saved_filters[ $slug ] = array( |
| 1526 |
'label' => $label, |
| 1527 |
'parent-filter' => $parent_filter, |
| 1528 |
'filters' => $filters, |
| 1529 |
'sort-by' => $sort_by, |
| 1530 |
'sort-order' => $sort_order, |
| 1531 |
); |
| 1532 |
update_user_meta( $current_user->customer->user->ID, get_current_blog_id() . '-wpsc-tl-saved-filters', $saved_filters ); |
| 1533 |
wp_die(); |
| 1534 |
} |
| 1535 |
|
| 1536 |
/** |
| 1537 |
* Delete saved filter |
| 1538 |
* |
| 1539 |
* @return void |
| 1540 |
*/ |
| 1541 |
public static function delete_saved_filter() { |
| 1542 |
|
| 1543 |
if ( check_ajax_referer( 'general', '_ajax_nonce', false ) != 1 ) { |
| 1544 |
wp_send_json_error( 'Unauthorized request!', 401 ); |
| 1545 |
} |
| 1546 |
|
| 1547 |
$current_user = WPSC_Current_User::$current_user; |
| 1548 |
if ( ! $current_user->customer->user->ID ) { |
| 1549 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1550 |
} |
| 1551 |
|
| 1552 |
$slug = isset( $_POST['slug'] ) ? sanitize_text_field( wp_unslash( $_POST['slug'] ) ) : ''; |
| 1553 |
if ( ! $slug ) { |
| 1554 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1555 |
} |
| 1556 |
|
| 1557 |
$flag = preg_match( '/saved-(\d*)$/', $slug, $matches ); |
| 1558 |
if ( ! $flag ) { |
| 1559 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1560 |
} |
| 1561 |
|
| 1562 |
$slug = $matches[1]; |
| 1563 |
|
| 1564 |
$saved_filters = $current_user->get_saved_filters(); |
| 1565 |
if ( ! isset( $saved_filters[ $slug ] ) ) { |
| 1566 |
wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 ); |
| 1567 |
} |
| 1568 |
|
| 1569 |
unset( $saved_filters[ $slug ] ); |
| 1570 |
|
| 1571 |
update_user_meta( $current_user->customer->user->ID, get_current_blog_id() . '-wpsc-tl-saved-filters', $saved_filters ); |
| 1572 |
wp_die(); |
| 1573 |
} |
| 1574 |
|
| 1575 |
/** |
| 1576 |
* Get change bult ticket status/categoty/priority |
| 1577 |
* |
| 1578 |
* @return void |
| 1579 |
*/ |
| 1580 |
public static function bulk_change_status() { |
| 1581 |
|
| 1582 |
if ( check_ajax_referer( 'wpsc_bulk_change_status', '_ajax_nonce', false ) != 1 ) { |
| 1583 |
wp_send_json_error( 'Unauthorized request!', 401 ); |
| 1584 |
} |
| 1585 |
|
| 1586 |
$ticket_ids = isset( $_POST['ticket_ids'] ) ? array_filter( array_map( 'intval', $_POST['ticket_ids'] ) ) : array(); |
| 1587 |
if ( ! $ticket_ids ) { |
| 1588 |
wp_send_json_error( 'Something went wrong!', 400 ); |
| 1589 |
} |
| 1590 |
|
| 1591 |
$widgets = get_option( 'wpsc-ticket-widget' ); |
| 1592 |
$title = $widgets['change-status']['title']; |
| 1593 |
|
| 1594 |
$current_user = WPSC_Current_User::$current_user; |
| 1595 |
|
| 1596 |
$gs = get_option( 'wpsc-gs-general' ); |
| 1597 |
$tl_advanced = get_option( 'wpsc-tl-ms-advanced' ); |
| 1598 |
$close_flag = in_array( $current_user->agent->role, $gs['allow-close-ticket'] ) ? true : false; |
| 1599 |
|
| 1600 |
$statuses = WPSC_Status::find( array( 'items_per_page' => 0 ) )['results']; |
| 1601 |
$categories = WPSC_Category::find( array( 'items_per_page' => 0 ) )['results']; |
| 1602 |
$priorities = WPSC_Priority::find( array( 'items_per_page' => 0 ) )['results']; |
| 1603 |
|
| 1604 |
ob_start(); |
| 1605 |
?> |
| 1606 |
<form action="#" onsubmit="return false;" class="frm-edit-bulk-status"> |
| 1607 |
<div class="wpsc-input-group"> |
| 1608 |
<?php $cf = WPSC_Custom_Field::get_cf_by_slug( 'status' ); ?> |
| 1609 |
<div class="label-container"> |
| 1610 |
<label for=""><?php echo esc_attr( $cf->name ); ?></label> |
| 1611 |
</div> |
| 1612 |
<select id="wpsc-select-bulk-ticket-status" name="status_id"> |
| 1613 |
<option value=""></option> |
| 1614 |
<?php |
| 1615 |
foreach ( $statuses as $status ) : |
| 1616 |
if ( |
| 1617 |
( $status->id == $gs['close-ticket-status'] || in_array( $status->id, $tl_advanced['closed-ticket-statuses'] ) ) && |
| 1618 |
! $close_flag |
| 1619 |
) { |
| 1620 |
continue; |
| 1621 |
} |
| 1622 |
?> |
| 1623 |
<option value="<?php echo esc_attr( $status->id ); ?>"><?php echo esc_attr( $status->name ); ?></option> |
| 1624 |
<?php |
| 1625 |
endforeach; |
| 1626 |
?> |
| 1627 |
</select> |
| 1628 |
<script> |
| 1629 |
jQuery('#wpsc-select-bulk-ticket-status').selectWoo({ |
| 1630 |
allowClear: true, |
| 1631 |
placeholder: "" |
| 1632 |
}); |
| 1633 |
</script> |
| 1634 |
</div> |
| 1635 |
<div class="wpsc-input-group"> |
| 1636 |
<?php $cf = WPSC_Custom_Field::get_cf_by_slug( 'category' ); ?> |
| 1637 |
<div class="label-container"> |
| 1638 |
<label for=""><?php echo esc_attr( $cf->name ); ?></label> |
| 1639 |
</div> |
| 1640 |
<select id="wpsc-select-bulk-ticket-category" name="cat_id"> |
| 1641 |
<option value=""></option> |
| 1642 |
<?php |
| 1643 |
foreach ( $categories as $category ) : |
| 1644 |
?> |
| 1645 |
<option value="<?php echo esc_attr( $category->id ); ?>"><?php echo esc_attr( $category->name ); ?></option> |
| 1646 |
<?php |
| 1647 |
endforeach; |
| 1648 |
?> |
| 1649 |
</select> |
| 1650 |
<script> |
| 1651 |
jQuery('#wpsc-select-bulk-ticket-category').selectWoo({ |
| 1652 |
allowClear: true, |
| 1653 |
placeholder: "" |
| 1654 |
}); |
| 1655 |
</script> |
| 1656 |
</div> |
| 1657 |
<div class="wpsc-input-group"> |
| 1658 |
<?php $cf = WPSC_Custom_Field::get_cf_by_slug( 'priority' ); ?> |
| 1659 |
<div class="label-container"> |
| 1660 |
<label for=""><?php echo esc_attr( $cf->name ); ?></label> |
| 1661 |
</div> |
| 1662 |
<select id="wpsc-select-bulk-ticket-priority" name="priority_id"> |
| 1663 |
<option value=""></option> |
| 1664 |
<?php |
| 1665 |
foreach ( $priorities as $priority ) : |
| 1666 |
?> |
| 1667 |
<option value="<?php echo esc_attr( $priority->id ); ?>"><?php echo esc_attr( $priority->name ); ?></option> |
| 1668 |
<?php |
| 1669 |
endforeach; |
| 1670 |
?> |
| 1671 |
</select> |
| 1672 |
<script> |
| 1673 |
jQuery('#wpsc-select-bulk-ticket-priority').selectWoo({ |
| 1674 |
allowClear: true, |
| 1675 |
placeholder: "" |
| 1676 |
}); |
| 1677 |
</script> |
| 1678 |
</div> |
| 1679 |
<?php do_action( 'wpsc_get_bulk_ticket_status_body', $ticket_ids ); ?> |
| 1680 |
<input type="hidden" name="action" value="wpsc_set_bulk_change_status"> |
| 1681 |
<input type="hidden" name="ticket_ids" value="<?php echo esc_attr( implode( ',', $ticket_ids ) ); ?>"> |
| 1682 |
<input type="hidden" name="_ajax_nonce" value="<?php echo esc_attr( wp_create_nonce( 'wpsc_set_bulk_change_status' ) ); ?>"> |
| 1683 |
</form> |
| 1684 |
<?php |
| 1685 |
do_action( 'wpsc_get_bulk_ticket_status_footer', $ticket_ids ); |
| 1686 |
$body = ob_get_clean(); |
| 1687 |
|
| 1688 |
ob_start(); |
| 1689 |
?> |
| 1690 |
<button class="wpsc-button small primary" onclick="wpsc_set_bulk_change_status(this);"> |
| 1691 |
<?php esc_attr_e( 'Submit', 'supportcandy' ); ?> |
| 1692 |
</button> |
| 1693 |
<button class="wpsc-button small secondary" onclick="wpsc_close_modal();"> |
| 1694 |
<?php esc_attr_e( 'Cancel', 'supportcandy' ); ?> |
| 1695 |
</button> |
| 1696 |
<?php |
| 1697 |
$footer = ob_get_clean(); |
| 1698 |
|
| 1699 |
$response = array( |
| 1700 |
'title' => $title, |
| 1701 |
'body' => $body, |
| 1702 |
'footer' => $footer, |
| 1703 |
); |
| 1704 |
wp_send_json( $response ); |
| 1705 |
} |
| 1706 |
|
| 1707 |
/** |
| 1708 |
* Set change bulk statuses/category/priority |
| 1709 |
* |
| 1710 |
* @return void |
| 1711 |
*/ |
| 1712 |
public static function set_bulk_change_status() { |
| 1713 |
|
| 1714 |
if ( check_ajax_referer( 'wpsc_set_bulk_change_status', '_ajax_nonce', false ) != 1 ) { |
| 1715 |
wp_send_json_error( 'Unauthorized request!', 401 ); |
| 1716 |
} |
| 1717 |
|
| 1718 |
$ticket_ids = isset( $_POST['ticket_ids'] ) ? array_filter( array_map( 'intval', explode( ',', sanitize_text_field( wp_unslash( $_POST['ticket_ids'] ) ) ) ) ) : array(); |
| 1719 |
if ( ! $ticket_ids ) { |
| 1720 |
wp_send_json_error( 'Missing ticket ids', 400 ); |
| 1721 |
} |
| 1722 |
|
| 1723 |
$current_user = WPSC_Current_User::$current_user; |
| 1724 |
|
| 1725 |
$status_id = isset( $_POST['status_id'] ) ? intval( $_POST['status_id'] ) : 0; |
| 1726 |
$cat_id = isset( $_POST['cat_id'] ) ? intval( $_POST['cat_id'] ) : 0; |
| 1727 |
$priority_id = isset( $_POST['priority_id'] ) ? intval( $_POST['priority_id'] ) : 0; |
| 1728 |
|
| 1729 |
$gs = get_option( 'wpsc-gs-general' ); |
| 1730 |
$tl_advanced = get_option( 'wpsc-tl-ms-advanced' ); |
| 1731 |
$close_flag = in_array( $current_user->agent->role, $gs['allow-close-ticket'] ) ? true : false; |
| 1732 |
|
| 1733 |
foreach ( $ticket_ids as $ticket_id ) { |
| 1734 |
|
| 1735 |
$ticket = new WPSC_Ticket( $ticket_id ); |
| 1736 |
if ( ! $ticket->id ) { |
| 1737 |
continue; |
| 1738 |
} |
| 1739 |
|
| 1740 |
WPSC_Individual_Ticket::$ticket = $ticket; |
| 1741 |
|
| 1742 |
if ( |
| 1743 |
( $status_id == $gs['close-ticket-status'] || in_array( $status_id, $tl_advanced['closed-ticket-statuses'] ) ) && |
| 1744 |
! $close_flag |
| 1745 |
) { |
| 1746 |
continue; |
| 1747 |
} |
| 1748 |
|
| 1749 |
if ( $ticket->is_active && ! ( $current_user->is_agent && WPSC_Individual_Ticket::has_ticket_cap( 'cs' ) ) ) { |
| 1750 |
continue; |
| 1751 |
} |
| 1752 |
|
| 1753 |
// Check status. |
| 1754 |
if ( $status_id && $ticket->status->id != $status_id ) { |
| 1755 |
WPSC_Individual_Ticket::change_status( $ticket->status->id, $status_id, $current_user->customer->id ); |
| 1756 |
} |
| 1757 |
|
| 1758 |
// Check category. |
| 1759 |
if ( $cat_id && $ticket->category->id != $cat_id ) { |
| 1760 |
WPSC_Individual_Ticket::change_category( $ticket->category->id, $cat_id, $current_user->customer->id ); |
| 1761 |
} |
| 1762 |
|
| 1763 |
// Check priority. |
| 1764 |
if ( $priority_id && $ticket->priority->id != $priority_id ) { |
| 1765 |
WPSC_Individual_Ticket::change_priority( $ticket->priority->id, $priority_id, $current_user->customer->id ); |
| 1766 |
} |
| 1767 |
} |
| 1768 |
wp_die(); |
| 1769 |
} |
| 1770 |
|
| 1771 |
/** |
| 1772 |
* Get edit assign agents |
| 1773 |
* |
| 1774 |
* @return void |
| 1775 |
*/ |
| 1776 |
public static function bulk_assign_agents() { |
| 1777 |
|
| 1778 |
if ( check_ajax_referer( 'wpsc_bulk_assign_agents', '_ajax_nonce', false ) != 1 ) { |
| 1779 |
wp_send_json_error( 'Unauthorized request!', 401 ); |
| 1780 |
} |
| 1781 |
|
| 1782 |
$ticket_ids = isset( $_POST['ticket_ids'] ) ? array_filter( array_map( 'intval', $_POST['ticket_ids'] ) ) : array(); |
| 1783 |
if ( ! $ticket_ids ) { |
| 1784 |
wp_send_json_error( 'Something went wrong!', 400 ); |
| 1785 |
} |
| 1786 |
|
| 1787 |
$widgets = get_option( 'wpsc-ticket-widget' ); |
| 1788 |
$title = $widgets['assignee']['title']; |
| 1789 |
|
| 1790 |
ob_start(); |
| 1791 |
?> |
| 1792 |
<form action="#" onsubmit="return false;" class="frm-bulk-assign-agent"> |
| 1793 |
<div class="wpsc-input-group" style="flex-direction:row; flex-wrap:nowrap;"> |
| 1794 |
<div class="wpsc-input-group"> |
| 1795 |
<div class="label-container"> |
| 1796 |
<label for=""><?php esc_attr_e( 'Filter by', 'supportcandy' ); ?></label> |
| 1797 |
</div> |
| 1798 |
<select class="agent-filter-by"> |
| 1799 |
<?php |
| 1800 |
$filter_by = apply_filters( |
| 1801 |
'wpsc_assignee_filter_by', |
| 1802 |
array( |
| 1803 |
'all' => esc_attr__( 'All', 'supportcandy' ), |
| 1804 |
) |
| 1805 |
); |
| 1806 |
foreach ( $filter_by as $key => $label ) : |
| 1807 |
?> |
| 1808 |
<option value="<?php echo esc_attr( $key ); ?>"><?php echo esc_attr( $label ); ?></option> |
| 1809 |
<?php |
| 1810 |
endforeach |
| 1811 |
?> |
| 1812 |
</select> |
| 1813 |
</div> |
| 1814 |
<div style="margin:5px;"></div> |
| 1815 |
<div class="wpsc-input-group"> |
| 1816 |
<div class="label-container"> |
| 1817 |
<label for=""><?php esc_attr_e( 'Sort by', 'supportcandy' ); ?></label> |
| 1818 |
</div> |
| 1819 |
<select class="agent-sort-by"> |
| 1820 |
<option value="workload"><?php esc_attr_e( 'Workload', 'supportcandy' ); ?></option> |
| 1821 |
<option value="name"><?php esc_attr_e( 'Name', 'supportcandy' ); ?></option> |
| 1822 |
</select> |
| 1823 |
</div> |
| 1824 |
</div> |
| 1825 |
<div class="wpsc-input-group"> |
| 1826 |
<div class="label-container"> |
| 1827 |
<label for=""><?php esc_attr_e( 'Select agent(s)', 'supportcandy' ); ?></label> |
| 1828 |
</div> |
| 1829 |
<select id="wpsc-select-bulk-assign-agent" multiple name="assignee[]"></select> |
| 1830 |
<script> |
| 1831 |
jQuery('#wpsc-select-bulk-assign-agent').selectWoo({ |
| 1832 |
ajax: { |
| 1833 |
url: supportcandy.ajax_url, |
| 1834 |
dataType: 'json', |
| 1835 |
delay: 250, |
| 1836 |
data: function (params) { |
| 1837 |
return { |
| 1838 |
q: params.term, // search term. |
| 1839 |
action: 'wpsc_agent_autocomplete_bulk_assign', |
| 1840 |
_ajax_nonce: '<?php echo esc_attr( wp_create_nonce( 'wpsc_agent_autocomplete_bulk_assign' ) ); ?>', |
| 1841 |
filter_by: jQuery('select.agent-filter-by').val(), |
| 1842 |
sort_by: jQuery('select.agent-sort-by').val(), |
| 1843 |
isMultiple: 1, |
| 1844 |
}; |
| 1845 |
}, |
| 1846 |
processResults: function (data, params) { |
| 1847 |
var terms = []; |
| 1848 |
if ( data ) { |
| 1849 |
jQuery.each( data, function( id, text ) { |
| 1850 |
terms.push( { id: text.id, text: text.title } ); |
| 1851 |
}); |
| 1852 |
} |
| 1853 |
return { |
| 1854 |
results: terms |
| 1855 |
}; |
| 1856 |
}, |
| 1857 |
cache: true |
| 1858 |
}, |
| 1859 |
escapeMarkup: function (markup) { return markup; }, // let our custom formatter work. |
| 1860 |
minimumInputLength: 0, |
| 1861 |
allowClear: false, |
| 1862 |
placeholder: "" |
| 1863 |
}); |
| 1864 |
</script> |
| 1865 |
</div> |
| 1866 |
<?php do_action( 'wpsc_get_bulk_assigned_agent_body', $ticket_ids ); ?> |
| 1867 |
<input type="hidden" name="action" value="wpsc_set_bulk_assign_agent"> |
| 1868 |
<input type="hidden" name="ticket_ids" value="<?php echo esc_attr( implode( ',', $ticket_ids ) ); ?>"> |
| 1869 |
<input type="hidden" name="_ajax_nonce" value="<?php echo esc_attr( wp_create_nonce( 'wpsc_set_bulk_assign_agent' ) ); ?>"> |
| 1870 |
</form> |
| 1871 |
<?php |
| 1872 |
do_action( 'wpsc_get_bulk_assigned_agent_footer' ); |
| 1873 |
$body = ob_get_clean(); |
| 1874 |
|
| 1875 |
ob_start(); |
| 1876 |
?> |
| 1877 |
<button class="wpsc-button small primary" onclick="wpsc_set_bulk_assign_agent(this);"> |
| 1878 |
<?php esc_attr_e( 'Submit', 'supportcandy' ); ?> |
| 1879 |
</button> |
| 1880 |
<button class="wpsc-button small secondary" onclick="wpsc_close_modal();"> |
| 1881 |
<?php esc_attr_e( 'Cancel', 'supportcandy' ); ?> |
| 1882 |
</button> |
| 1883 |
<?php |
| 1884 |
$footer = ob_get_clean(); |
| 1885 |
|
| 1886 |
$response = array( |
| 1887 |
'title' => $title, |
| 1888 |
'body' => $body, |
| 1889 |
'footer' => $footer, |
| 1890 |
); |
| 1891 |
|
| 1892 |
wp_send_json( $response ); |
| 1893 |
} |
| 1894 |
|
| 1895 |
/** |
| 1896 |
* Change assigned agent |
| 1897 |
* |
| 1898 |
* @return void |
| 1899 |
*/ |
| 1900 |
public static function set_bulk_assign_agent() { |
| 1901 |
|
| 1902 |
if ( check_ajax_referer( 'wpsc_set_bulk_assign_agent', '_ajax_nonce', false ) != 1 ) { |
| 1903 |
wp_send_json_error( 'Unauthorized request!', 401 ); |
| 1904 |
} |
| 1905 |
|
| 1906 |
$ticket_ids = isset( $_POST['ticket_ids'] ) ? array_filter( array_map( 'intval', explode( ',', sanitize_text_field( wp_unslash( $_POST['ticket_ids'] ) ) ) ) ) : array(); |
| 1907 |
if ( ! $ticket_ids ) { |
| 1908 |
wp_send_json_error( 'Missing ticket ids', 400 ); |
| 1909 |
} |
| 1910 |
|
| 1911 |
$new_ids = isset( $_POST['assignee'] ) ? array_filter( array_map( 'intval', $_POST['assignee'] ) ) : array(); |
| 1912 |
if ( ! $new_ids ) { |
| 1913 |
wp_send_json_error( 'Something went wrong!', 400 ); |
| 1914 |
} |
| 1915 |
|
| 1916 |
foreach ( $ticket_ids as $ticket_id ) { |
| 1917 |
|
| 1918 |
$ticket = new WPSC_Ticket( $ticket_id ); |
| 1919 |
if ( ! $ticket->id ) { |
| 1920 |
continue; |
| 1921 |
} |
| 1922 |
|
| 1923 |
WPSC_Individual_Ticket::$ticket = $ticket; |
| 1924 |
|
| 1925 |
$current_user = WPSC_Current_User::$current_user; |
| 1926 |
if ( $ticket->is_active && ! ( $current_user->is_agent && WPSC_Individual_Ticket::has_ticket_cap( 'aa' ) ) ) { |
| 1927 |
continue; |
| 1928 |
} |
| 1929 |
|
| 1930 |
$prev = $ticket->assigned_agent; |
| 1931 |
|
| 1932 |
// Check whether all new agets exists. |
| 1933 |
$new = array(); |
| 1934 |
foreach ( $new_ids as $id ) { |
| 1935 |
$agent = new WPSC_Agent( $id ); |
| 1936 |
$new[] = $agent; |
| 1937 |
if ( ! $agent->id ) { |
| 1938 |
wp_send_json_error( 'Something went wrong!', 400 ); |
| 1939 |
} |
| 1940 |
} |
| 1941 |
|
| 1942 |
$prev_ids = array(); |
| 1943 |
foreach ( $prev as $agent ) { |
| 1944 |
$prev_ids[] = $agent->id; |
| 1945 |
} |
| 1946 |
|
| 1947 |
// Exit if there is no change. |
| 1948 |
if ( |
| 1949 |
count( array_diff( $new_ids, $prev_ids ) ) === 0 && |
| 1950 |
count( array_diff( $prev_ids, $new_ids ) ) === 0 |
| 1951 |
) { |
| 1952 |
continue; |
| 1953 |
} |
| 1954 |
|
| 1955 |
// Change assignee. |
| 1956 |
WPSC_Individual_Ticket::change_assignee( $prev, $new, $current_user->customer->id ); |
| 1957 |
} |
| 1958 |
wp_die(); |
| 1959 |
} |
| 1960 |
|
| 1961 |
/** |
| 1962 |
* Get change bulk ticket tags |
| 1963 |
* |
| 1964 |
* @return void |
| 1965 |
*/ |
| 1966 |
public static function bulk_assign_tags() { |
| 1967 |
|
| 1968 |
if ( check_ajax_referer( 'wpsc_bulk_assign_tags', '_ajax_nonce', false ) != 1 ) { |
| 1969 |
wp_send_json_error( 'Unauthorized request!', 401 ); |
| 1970 |
} |
| 1971 |
|
| 1972 |
$ticket_ids = isset( $_POST['ticket_ids'] ) ? array_filter( array_map( 'intval', $_POST['ticket_ids'] ) ) : array(); |
| 1973 |
if ( ! $ticket_ids ) { |
| 1974 |
wp_send_json_error( 'Something went wrong!', 400 ); |
| 1975 |
} |
| 1976 |
|
| 1977 |
$ticket_widgets = get_option( 'wpsc-ticket-widget', array() ); |
| 1978 |
$title = $ticket_widgets['tags']['title']; |
| 1979 |
|
| 1980 |
$tags = WPSC_Ticket_Tags::find( array( 'items_per_page' => 0 ) )['results']; |
| 1981 |
$unique_id = uniqid(); |
| 1982 |
ob_start(); |
| 1983 |
?> |
| 1984 |
|
| 1985 |
<form action="#" onsubmit="return false;" class="frm-bulk-assign-tags"> |
| 1986 |
<div class="wpsc-input-group"> |
| 1987 |
<div class="label-container"> |
| 1988 |
<label for=""><?php esc_attr_e( 'Select tag(s)', 'supportcandy' ); ?></label> |
| 1989 |
</div> |
| 1990 |
<select id="wpsc-tags" class="wpsc-tags" multiple name="tags[]"></select> |
| 1991 |
</div> |
| 1992 |
<script> |
| 1993 |
jQuery(document).ready(function(){ |
| 1994 |
if (!jQuery('select.wpsc-tags').hasClass("select2-hidden-accessible")) { |
| 1995 |
jQuery('select.wpsc-tags').selectWoo({ |
| 1996 |
tags: true, |
| 1997 |
ajax: { |
| 1998 |
url: supportcandy.ajax_url, |
| 1999 |
dataType: 'json', |
| 2000 |
delay: 250, |
| 2001 |
data: function (params) { |
| 2002 |
return { |
| 2003 |
q: params.term, // search term |
| 2004 |
page: params.page, |
| 2005 |
action: 'wpsc_tag_autocomplete', |
| 2006 |
tags: jQuery( this ).val(), |
| 2007 |
_ajax_nonce: '<?php echo esc_attr( wp_create_nonce( 'wpsc_tag_autocomplete' ) ); ?>' |
| 2008 |
}; |
| 2009 |
}, |
| 2010 |
processResults: function (data, params) { |
| 2011 |
var terms = []; |
| 2012 |
if ( data ) { |
| 2013 |
jQuery.each( data, function( id, text ) { |
| 2014 |
terms.push( { id: text.id, text: text.title } ); |
| 2015 |
}); |
| 2016 |
} |
| 2017 |
return { |
| 2018 |
results: terms |
| 2019 |
}; |
| 2020 |
}, |
| 2021 |
cache: true |
| 2022 |
}, |
| 2023 |
escapeMarkup: function (markup) { return markup; }, // let our custom formatter work |
| 2024 |
minimumInputLength: 0, |
| 2025 |
placeholder: "" |
| 2026 |
}); |
| 2027 |
} |
| 2028 |
}); |
| 2029 |
</script> |
| 2030 |
<?php do_action( 'wpsc_get_bulk_assigned_tag_body', $ticket_ids ); ?> |
| 2031 |
<input type="hidden" name="action" value="wpsc_set_bulk_assign_tag"> |
| 2032 |
<input type="hidden" name="ticket_ids" value="<?php echo esc_attr( implode( ',', $ticket_ids ) ); ?>"> |
| 2033 |
<input type="hidden" name="_ajax_nonce" value="<?php echo esc_attr( wp_create_nonce( 'wpsc_set_bulk_assign_tag' ) ); ?>"> |
| 2034 |
</form> |
| 2035 |
<?php |
| 2036 |
do_action( 'wpsc_get_bulk_assigned_tag_footer', $ticket_ids ); |
| 2037 |
$body = ob_get_clean(); |
| 2038 |
|
| 2039 |
ob_start(); |
| 2040 |
?> |
| 2041 |
<button class="wpsc-button small primary" onclick="wpsc_set_bulk_assign_tag(this);"> |
| 2042 |
<?php esc_attr_e( 'Submit', 'supportcandy' ); ?> |
| 2043 |
</button> |
| 2044 |
<button class="wpsc-button small secondary" onclick="wpsc_close_modal();"> |
| 2045 |
<?php esc_attr_e( 'Cancel', 'supportcandy' ); ?> |
| 2046 |
</button> |
| 2047 |
<?php |
| 2048 |
$footer = ob_get_clean(); |
| 2049 |
|
| 2050 |
$response = array( |
| 2051 |
'title' => $title, |
| 2052 |
'body' => $body, |
| 2053 |
'footer' => $footer, |
| 2054 |
); |
| 2055 |
wp_send_json( $response ); |
| 2056 |
} |
| 2057 |
|
| 2058 |
/** |
| 2059 |
* Change assigned tag |
| 2060 |
* |
| 2061 |
* @return void |
| 2062 |
*/ |
| 2063 |
public static function set_bulk_assign_tag() { |
| 2064 |
|
| 2065 |
if ( check_ajax_referer( 'wpsc_set_bulk_assign_tag', '_ajax_nonce', false ) != 1 ) { |
| 2066 |
wp_send_json_error( 'Unauthorized request!', 401 ); |
| 2067 |
} |
| 2068 |
|
| 2069 |
$ticket_ids = isset( $_POST['ticket_ids'] ) ? array_filter( array_map( 'intval', explode( ',', sanitize_text_field( wp_unslash( $_POST['ticket_ids'] ) ) ) ) ) : array(); |
| 2070 |
if ( ! $ticket_ids ) { |
| 2071 |
wp_send_json_error( 'Missing ticket ids', 400 ); |
| 2072 |
} |
| 2073 |
|
| 2074 |
$tags = isset( $_POST['tags'] ) ? array_filter( array_map( 'sanitize_text_field', wp_unslash( $_POST['tags'] ) ) ) : array(); |
| 2075 |
if ( ! $tags ) { |
| 2076 |
wp_send_json_error( 'Something went wrong!', 400 ); |
| 2077 |
} |
| 2078 |
$general = get_option( 'wpsc-ticket-tags-general-settings' ); |
| 2079 |
|
| 2080 |
foreach ( $ticket_ids as $ticket_id ) { |
| 2081 |
|
| 2082 |
$ticket = new WPSC_Ticket( $ticket_id ); |
| 2083 |
if ( ! $ticket->id ) { |
| 2084 |
continue; |
| 2085 |
} |
| 2086 |
|
| 2087 |
WPSC_Individual_Ticket::$ticket = $ticket; |
| 2088 |
|
| 2089 |
$current_user = WPSC_Current_User::$current_user; |
| 2090 |
if ( ! ( $current_user->is_agent && WPSC_Individual_Ticket::has_ticket_cap( 'tt' ) ) ) { |
| 2091 |
continue; |
| 2092 |
} |
| 2093 |
|
| 2094 |
$prev_tags = array(); |
| 2095 |
foreach ( $ticket->tags as $tag ) { |
| 2096 |
$prev_tags[] = $tag->id; |
| 2097 |
} |
| 2098 |
|
| 2099 |
$ticket_tags = array(); |
| 2100 |
foreach ( $tags as $key => $tag_id ) { |
| 2101 |
|
| 2102 |
$tag = new WPSC_Ticket_Tags( $tag_id ); |
| 2103 |
if ( ! $tag->id ) { |
| 2104 |
|
| 2105 |
$data = array( |
| 2106 |
'name' => $tag_id, |
| 2107 |
'description' => '', |
| 2108 |
'color' => $general['color'], |
| 2109 |
'bg_color' => $general['bg-color'], |
| 2110 |
); |
| 2111 |
$new_tag = WPSC_Ticket_Tags::insert( $data ); |
| 2112 |
$tags[ $key ] = $new_tag->id; |
| 2113 |
} |
| 2114 |
$ticket_tags[] = $tags[ $key ]; |
| 2115 |
} |
| 2116 |
|
| 2117 |
$new_tags = array_unique( array_merge( $prev_tags, $ticket_tags ) ); |
| 2118 |
// Change tag. |
| 2119 |
WPSC_Individual_Ticket::change_tag( $prev_tags, $new_tags, $current_user->customer->id ); |
| 2120 |
} |
| 2121 |
|
| 2122 |
wp_die(); |
| 2123 |
} |
| 2124 |
|
| 2125 |
/** |
| 2126 |
* Archive ticket ajax request |
| 2127 |
*/ |
| 2128 |
public static function bulk_archive_tickets() { |
| 2129 |
|
| 2130 |
if ( check_ajax_referer( 'wpsc_bulk_archive_tickets', '_ajax_nonce', false ) != 1 ) { |
| 2131 |
wp_send_json_error( 'Unauthorized request!', 401 ); |
| 2132 |
} |
| 2133 |
|
| 2134 |
$current_user = WPSC_Current_User::$current_user; |
| 2135 |
if ( ! $current_user->is_agent ) { |
| 2136 |
wp_send_json_error( 'Unauthorized request!', 401 ); |
| 2137 |
} |
| 2138 |
|
| 2139 |
$ticket_ids = isset( $_POST['ticket_ids'] ) ? array_filter( array_map( 'intval', $_POST['ticket_ids'] ) ) : array(); |
| 2140 |
if ( ! $ticket_ids ) { |
| 2141 |
wp_send_json_error( 'Something went wrong!', 400 ); |
| 2142 |
} |
| 2143 |
|
| 2144 |
foreach ( $ticket_ids as $ticket_id ) { |
| 2145 |
|
| 2146 |
$ticket = new WPSC_Ticket( $ticket_id ); |
| 2147 |
WPSC_Individual_Ticket::$ticket = $ticket; |
| 2148 |
if ( ! $ticket->id || ! WPSC_Individual_Ticket::has_ticket_cap( 'at' ) ) { |
| 2149 |
continue; |
| 2150 |
} |
| 2151 |
|
| 2152 |
WPSC_Individual_Ticket::archive_ticket(); |
| 2153 |
} |
| 2154 |
wp_die(); |
| 2155 |
} |
| 2156 |
|
| 2157 |
/** |
| 2158 |
* Permanently delete ticket ajax request |
| 2159 |
*/ |
| 2160 |
public static function bulk_permanently_delete_tickets() { |
| 2161 |
|
| 2162 |
if ( check_ajax_referer( 'wpsc_bulk_permanently_delete_tickets', '_ajax_nonce', false ) != 1 ) { |
| 2163 |
wp_send_json_error( 'Unauthorised request!', 401 ); |
| 2164 |
} |
| 2165 |
|
| 2166 |
$current_user = WPSC_Current_User::$current_user; |
| 2167 |
if ( ! $current_user->is_agent ) { |
| 2168 |
wp_send_json_error( 'Unauthorised request!', 401 ); |
| 2169 |
} |
| 2170 |
|
| 2171 |
$ticket_ids = isset( $_POST['ticket_ids'] ) ? array_filter( array_map( 'intval', $_POST['ticket_ids'] ) ) : array(); |
| 2172 |
if ( ! $ticket_ids ) { |
| 2173 |
wp_send_json_error( 'Something went wrong!', 400 ); |
| 2174 |
} |
| 2175 |
|
| 2176 |
foreach ( $ticket_ids as $ticket_id ) { |
| 2177 |
|
| 2178 |
$ticket = new WPSC_Ticket( $ticket_id ); |
| 2179 |
WPSC_Individual_Ticket::$ticket = $ticket; |
| 2180 |
if ( ! $ticket->id || ! WPSC_Individual_Ticket::has_ticket_cap( 'dtt' ) ) { |
| 2181 |
continue; |
| 2182 |
} |
| 2183 |
WPSC_Ticket::destroy( $ticket ); |
| 2184 |
} |
| 2185 |
wp_die(); |
| 2186 |
} |
| 2187 |
|
| 2188 |
/** |
| 2189 |
* Check parent filter is deleted or not |
| 2190 |
* |
| 2191 |
* @param string $slug - filter type. |
| 2192 |
* @return boolean |
| 2193 |
*/ |
| 2194 |
public static function has_delete_parent_filter( $slug ) { |
| 2195 |
|
| 2196 |
// phpcs:disable |
| 2197 |
switch ( $slug ) { |
| 2198 |
|
| 2199 |
case 'all': |
| 2200 |
return false; |
| 2201 |
break; |
| 2202 |
|
| 2203 |
case 'unresolved': |
| 2204 |
return false; |
| 2205 |
break; |
| 2206 |
|
| 2207 |
case 'mine': |
| 2208 |
return false; |
| 2209 |
break; |
| 2210 |
|
| 2211 |
case 'closed': |
| 2212 |
return false; |
| 2213 |
break; |
| 2214 |
|
| 2215 |
case 'deleted': |
| 2216 |
return true; |
| 2217 |
break; |
| 2218 |
|
| 2219 |
default: |
| 2220 |
if ( ! is_numeric( $slug ) || ! isset( self::$default_filters[ $slug ] ) ) { |
| 2221 |
return false; |
| 2222 |
} |
| 2223 |
$slug = self::$default_filters[ $slug ]['parent-filter']; |
| 2224 |
self::has_delete_parent_filter( $slug ); |
| 2225 |
} |
| 2226 |
// phpcs:enable |
| 2227 |
} |
| 2228 |
|
| 2229 |
/** |
| 2230 |
* Set bulk actions for current user |
| 2231 |
*/ |
| 2232 |
public static function set_bulk_actions() { |
| 2233 |
|
| 2234 |
$current_user = WPSC_Current_User::$current_user; |
| 2235 |
$is_deleted = self::is_current_filter_deleted(); |
| 2236 |
$bulk_actions = array(); |
| 2237 |
|
| 2238 |
if ( ! $is_deleted ) { |
| 2239 |
if ( $current_user->is_agent && self::has_ticket_cap( 'cs' ) ) { |
| 2240 |
$bulk_actions['change-status'] = array( |
| 2241 |
'icon' => 'gps-navigation', |
| 2242 |
'label' => esc_attr__( 'Change Status', 'supportcandy' ), |
| 2243 |
'callback' => 'wpsc_bulk_change_status', |
| 2244 |
); |
| 2245 |
} |
| 2246 |
|
| 2247 |
if ( $current_user->is_agent && self::has_ticket_cap( 'aa' ) ) { |
| 2248 |
$bulk_actions['assign-agents'] = array( |
| 2249 |
'icon' => 'headset', |
| 2250 |
'label' => esc_attr__( 'Assign Agents', 'supportcandy' ), |
| 2251 |
'callback' => 'wpsc_bulk_assign_agents', |
| 2252 |
); |
| 2253 |
} |
| 2254 |
|
| 2255 |
if ( $current_user->is_agent && self::has_ticket_cap( 'tt' ) ) { |
| 2256 |
$bulk_actions['assign-tags'] = array( |
| 2257 |
'icon' => 'tags', |
| 2258 |
'label' => esc_attr__( 'Assign Tags', 'supportcandy' ), |
| 2259 |
'callback' => 'wpsc_bulk_assign_tags', |
| 2260 |
); |
| 2261 |
} |
| 2262 |
|
| 2263 |
if ( $current_user->is_agent && self::has_ticket_cap( 'dtt' ) ) { |
| 2264 |
$bulk_actions['delete'] = array( |
| 2265 |
'icon' => 'trash-alt', |
| 2266 |
'label' => esc_attr__( 'Delete', 'supportcandy' ), |
| 2267 |
'callback' => 'wpsc_bulk_delete_tickets', |
| 2268 |
); |
| 2269 |
} |
| 2270 |
$bulk_actions = apply_filters( 'wpsc_tl_bulk_actions', $bulk_actions ); |
| 2271 |
} else { |
| 2272 |
|
| 2273 |
if ( $current_user->is_agent && self::has_ticket_cap( 'dtt' ) ) { |
| 2274 |
$bulk_actions['restore'] = array( |
| 2275 |
'icon' => 'trash-restore', |
| 2276 |
'label' => esc_attr__( 'Restore', 'supportcandy' ), |
| 2277 |
'callback' => 'wpsc_bulk_restore_tickets', |
| 2278 |
); |
| 2279 |
} |
| 2280 |
|
| 2281 |
if ( $current_user->is_agent && self::has_ticket_cap( 'dtt' ) ) { |
| 2282 |
$bulk_actions['permanently_delete'] = array( |
| 2283 |
'icon' => 'trash-alt', |
| 2284 |
'label' => esc_attr__( 'Delete Permanently', 'supportcandy' ), |
| 2285 |
'callback' => 'wpsc_bulk_permanently_delete_tickets', |
| 2286 |
); |
| 2287 |
} |
| 2288 |
} |
| 2289 |
|
| 2290 |
if ( $current_user->is_agent && self::has_ticket_cap( 'at' ) ) { |
| 2291 |
$bulk_actions['archive'] = array( |
| 2292 |
'icon' => 'archive', |
| 2293 |
'label' => esc_attr__( 'Archive', 'supportcandy' ), |
| 2294 |
'callback' => 'wpsc_bulk_archive_tickets', |
| 2295 |
); |
| 2296 |
} |
| 2297 |
|
| 2298 |
$bulk_actions = apply_filters( 'wpsc_tl_bulk_actions', $bulk_actions ); |
| 2299 |
|
| 2300 |
self::$bulk_actions = $bulk_actions; |
| 2301 |
} |
| 2302 |
|
| 2303 |
/** |
| 2304 |
* Get Bulk actions |
| 2305 |
* |
| 2306 |
* @return string |
| 2307 |
*/ |
| 2308 |
public static function get_bulk_actions() { |
| 2309 |
|
| 2310 |
$current_user = WPSC_Current_User::$current_user; |
| 2311 |
$actions_arr = array(); |
| 2312 |
foreach ( self::$bulk_actions as $action ) : |
| 2313 |
ob_start(); |
| 2314 |
?> |
| 2315 |
<div class="wpsc-popover-menu-item" onclick="<?php echo esc_attr( $action['callback'] ) . '(\'' . esc_attr( wp_create_nonce( $action['callback'] ) ) . '\');'; ?>"> |
| 2316 |
<?php WPSC_Icons::get( $action['icon'] ); ?> |
| 2317 |
<span><?php echo esc_attr( $action['label'] ); ?></span> |
| 2318 |
</div> |
| 2319 |
<?php |
| 2320 |
$actions_arr[] = ob_get_clean(); |
| 2321 |
endforeach; |
| 2322 |
|
| 2323 |
return implode( '', $actions_arr ); |
| 2324 |
} |
| 2325 |
|
| 2326 |
/** |
| 2327 |
* Agent ticket access for cap |
| 2328 |
* |
| 2329 |
* @param string $cap - capability type. |
| 2330 |
* @return boolean |
| 2331 |
*/ |
| 2332 |
public static function has_ticket_cap( $cap ) { |
| 2333 |
|
| 2334 |
$current_user = WPSC_Current_User::$current_user; |
| 2335 |
$flag = false; |
| 2336 |
if ( |
| 2337 |
$current_user->agent->has_cap( $cap . '-unassigned' ) || |
| 2338 |
$current_user->agent->has_cap( $cap . '-assigned-me' ) || |
| 2339 |
$current_user->agent->has_cap( $cap . '-assigned-others' ) |
| 2340 |
) { |
| 2341 |
$flag = true; |
| 2342 |
} |
| 2343 |
|
| 2344 |
return apply_filters( 'wpsc_bulk_has_ticket_cap', $flag ); |
| 2345 |
} |
| 2346 |
|
| 2347 |
/** |
| 2348 |
* Agent autocomplete bulk assign agents |
| 2349 |
* |
| 2350 |
* @return void |
| 2351 |
*/ |
| 2352 |
public static function agent_autocomplete_bulk_assign() { |
| 2353 |
|
| 2354 |
if ( check_ajax_referer( 'wpsc_agent_autocomplete_bulk_assign', '_ajax_nonce', false ) !== 1 ) { |
| 2355 |
wp_send_json_error( 'Unauthorized request!', 401 ); |
| 2356 |
} |
| 2357 |
|
| 2358 |
$current_user = WPSC_Current_User::$current_user; |
| 2359 |
if ( ! ( $current_user->is_agent && self::has_ticket_cap( 'aa' ) ) ) { |
| 2360 |
wp_send_json_error( 'Unauthorized request!', 401 ); |
| 2361 |
} |
| 2362 |
|
| 2363 |
$filters = array(); |
| 2364 |
|
| 2365 |
$filters['term'] = isset( $_GET['q'] ) ? sanitize_text_field( wp_unslash( $_GET['q'] ) ) : ''; |
| 2366 |
$filters['filter_by'] = isset( $_GET['filter_by'] ) ? sanitize_text_field( wp_unslash( $_GET['filter_by'] ) ) : 'all'; |
| 2367 |
$filters['sort_by'] = isset( $_GET['sort_by'] ) ? sanitize_text_field( wp_unslash( $_GET['sort_by'] ) ) : 'name'; |
| 2368 |
$filters['isMultiple'] = isset( $_GET['isMultiple'] ) ? intval( wp_unslash( $_GET['isMultiple'] ) ) : 0; |
| 2369 |
|
| 2370 |
$filters['isAgentgroup'] = 0; |
| 2371 |
if ( class_exists( 'WPSC_Agentgroups' ) ) { |
| 2372 |
$filters['isAgentgroup'] = isset( $_GET['isAgentgroup'] ) ? intval( $_GET['isAgentgroup'] ) : null; |
| 2373 |
} |
| 2374 |
|
| 2375 |
$response = WPSC_Agent::agent_autocomplete( $filters ); |
| 2376 |
wp_send_json( $response ); |
| 2377 |
} |
| 2378 |
|
| 2379 |
/** |
| 2380 |
* Check whether current filter is deleted type or not |
| 2381 |
* |
| 2382 |
* @return boolean |
| 2383 |
*/ |
| 2384 |
public static function is_current_filter_deleted() { |
| 2385 |
|
| 2386 |
$filters = self::$filters; |
| 2387 |
|
| 2388 |
$slug = self::$default_flag ? self::$filter_id : ''; |
| 2389 |
if ( ! $slug && self::$saved_flag ) { |
| 2390 |
$slug = self::$filter_id; |
| 2391 |
} |
| 2392 |
if ( ! $slug ) { |
| 2393 |
$slug = $filters['filterSlug']; |
| 2394 |
} |
| 2395 |
|
| 2396 |
$parent_slug = is_numeric( $slug ) && self::$default_flag ? self::$default_filters[ $slug ]['parent-filter'] : ''; |
| 2397 |
|
| 2398 |
if ( ! $parent_slug && is_numeric( $slug ) && self::$saved_flag ) { |
| 2399 |
|
| 2400 |
$parent_slug = self::$saved_filters[ $slug ]['parent-filter']; |
| 2401 |
|
| 2402 |
} elseif ( ! $parent_slug && $slug == 'custom' ) { |
| 2403 |
|
| 2404 |
$parent_slug = $filters['parent-filter']; |
| 2405 |
|
| 2406 |
} else { |
| 2407 |
|
| 2408 |
$parent_slug = $slug; |
| 2409 |
} |
| 2410 |
|
| 2411 |
return self::has_delete_parent_filter( $parent_slug ); |
| 2412 |
} |
| 2413 |
|
| 2414 |
/** |
| 2415 |
* Get updated nonce. |
| 2416 |
* |
| 2417 |
* @return void |
| 2418 |
*/ |
| 2419 |
public static function get_nonce() { |
| 2420 |
|
| 2421 |
$response = array( |
| 2422 |
'general' => wp_create_nonce( 'general' ), |
| 2423 |
); |
| 2424 |
wp_send_json( $response ); |
| 2425 |
} |
| 2426 |
|
| 2427 |
/** |
| 2428 |
* Allow only allowed conditions for current user for custom ticket filter |
| 2429 |
* |
| 2430 |
* @param array $conditions - conditions to filter. |
| 2431 |
* @return array |
| 2432 |
*/ |
| 2433 |
public static function custom_filter_conditions( $conditions ) { |
| 2434 |
|
| 2435 |
$current_user = WPSC_Current_User::$current_user; |
| 2436 |
$level = $current_user->level == 'admin' ? 'agent' : $current_user->level; |
| 2437 |
|
| 2438 |
foreach ( $conditions as $slug => $item ) { |
| 2439 |
|
| 2440 |
if ( $item['type'] == 'cf' ) { |
| 2441 |
|
| 2442 |
$cf = WPSC_Custom_Field::get_cf_by_slug( $slug ); |
| 2443 |
if ( |
| 2444 |
! $cf->type::$is_filter || |
| 2445 |
! in_array( $cf->field, array( 'ticket', 'customer', 'agentonly' ) ) || |
| 2446 |
! in_array( $level, $item['levels'] ) |
| 2447 |
) { |
| 2448 |
unset( $conditions[ $slug ] ); |
| 2449 |
} |
| 2450 |
} else { // not custom field type. |
| 2451 |
|
| 2452 |
unset( $conditions[ $slug ] ); |
| 2453 |
} |
| 2454 |
} |
| 2455 |
|
| 2456 |
return $conditions; |
| 2457 |
} |
| 2458 |
|
| 2459 |
/** |
| 2460 |
* Filter tickets by tag |
| 2461 |
* |
| 2462 |
* @return void |
| 2463 |
*/ |
| 2464 |
public static function apply_tag_custom_filter() { |
| 2465 |
|
| 2466 |
if ( isset( $_REQUEST['wpsc_tag'] ) && ( isset($_REQUEST['section']) && $_REQUEST['section'] == 'ticket-list' ) ) { // phpcs:ignore |
| 2467 |
|
| 2468 |
$tag = intval( $_REQUEST['wpsc_tag'] ); // phpcs:ignore |
| 2469 |
if ( ! $tag ) { |
| 2470 |
return; |
| 2471 |
} |
| 2472 |
|
| 2473 |
if ( ! WPSC_Functions::is_site_admin() ) { |
| 2474 |
return; |
| 2475 |
} |
| 2476 |
|
| 2477 |
$custom_filters = array(); |
| 2478 |
|
| 2479 |
$obj = new stdClass(); |
| 2480 |
$obj->slug = 'tags'; |
| 2481 |
$obj->operator = '='; |
| 2482 |
$obj->operand_val_1 = $_REQUEST['wpsc_tag']; // phpcs:ignore |
| 2483 |
|
| 2484 |
$custom_filters[] = array( $obj ); |
| 2485 |
|
| 2486 |
$filters = array( |
| 2487 |
'filterSlug' => 'custom', |
| 2488 |
'parent-filter' => 'all', |
| 2489 |
'filters' => wp_json_encode( $custom_filters ), |
| 2490 |
'orderby' => 'date_updated', |
| 2491 |
'order' => 'DESC', |
| 2492 |
'page_no' => 1, |
| 2493 |
'search' => '', |
| 2494 |
); |
| 2495 |
|
| 2496 |
setcookie( 'wpsc-tl-filters', wp_json_encode( $filters ), time() + 3600 ); |
| 2497 |
} |
| 2498 |
} |
| 2499 |
|
| 2500 |
/** |
| 2501 |
* Receive Heartbeat data and respond. |
| 2502 |
* |
| 2503 |
* Processes data received via a Heartbeat request, and returns additional data to pass back to the front end. |
| 2504 |
* |
| 2505 |
* @param array $response Heartbeat response data to pass back to front end. |
| 2506 |
* @param array $data Data received from the front end (unslashed). |
| 2507 |
* |
| 2508 |
* @return array |
| 2509 |
*/ |
| 2510 |
public static function get_nonce_heartbeat( array $response, array $data ) { |
| 2511 |
|
| 2512 |
if ( empty( $data['wpsc_heartbeat'] ) ) { |
| 2513 |
return $response; |
| 2514 |
} |
| 2515 |
|
| 2516 |
$response['general'] = wp_create_nonce( 'general' ); |
| 2517 |
return $response; |
| 2518 |
} |
| 2519 |
|
| 2520 |
/** |
| 2521 |
* Delete ticket ajax request |
| 2522 |
*/ |
| 2523 |
public static function bulk_delete_tickets() { |
| 2524 |
|
| 2525 |
if ( check_ajax_referer( 'wpsc_bulk_delete_tickets', '_ajax_nonce', false ) != 1 ) { |
| 2526 |
wp_send_json_error( 'Unauthorised request!', 401 ); |
| 2527 |
} |
| 2528 |
|
| 2529 |
$current_user = WPSC_Current_User::$current_user; |
| 2530 |
if ( ! $current_user->is_agent ) { |
| 2531 |
wp_send_json_error( 'Unauthorised request!', 401 ); |
| 2532 |
} |
| 2533 |
|
| 2534 |
$ticket_ids = isset( $_POST['ticket_ids'] ) ? array_filter( array_map( 'intval', $_POST['ticket_ids'] ) ) : array(); |
| 2535 |
if ( ! $ticket_ids ) { |
| 2536 |
wp_send_json_error( 'Something went wrong!', 400 ); |
| 2537 |
} |
| 2538 |
|
| 2539 |
foreach ( $ticket_ids as $ticket_id ) { |
| 2540 |
|
| 2541 |
$ticket = new WPSC_Ticket( $ticket_id ); |
| 2542 |
WPSC_Individual_Ticket::$ticket = $ticket; |
| 2543 |
if ( ! $ticket->id || ! $ticket->is_active || ! WPSC_Individual_Ticket::has_ticket_cap( 'dtt' ) ) { |
| 2544 |
continue; |
| 2545 |
} |
| 2546 |
|
| 2547 |
WPSC_Individual_Ticket::delete_ticket(); |
| 2548 |
} |
| 2549 |
wp_die(); |
| 2550 |
} |
| 2551 |
|
| 2552 |
/** |
| 2553 |
* Restore bulk tickets |
| 2554 |
* |
| 2555 |
* @return void |
| 2556 |
*/ |
| 2557 |
public static function bulk_restore_tickets() { |
| 2558 |
|
| 2559 |
if ( check_ajax_referer( 'wpsc_bulk_restore_tickets', '_ajax_nonce', false ) != 1 ) { |
| 2560 |
wp_send_json_error( 'Unauthorised request!', 401 ); |
| 2561 |
} |
| 2562 |
|
| 2563 |
$current_user = WPSC_Current_User::$current_user; |
| 2564 |
if ( ! $current_user->is_agent ) { |
| 2565 |
wp_send_json_error( 'Unauthorised request!', 401 ); |
| 2566 |
} |
| 2567 |
|
| 2568 |
$ticket_ids = isset( $_POST['ticket_ids'] ) ? array_filter( array_map( 'intval', $_POST['ticket_ids'] ) ) : array(); |
| 2569 |
if ( ! $ticket_ids ) { |
| 2570 |
wp_send_json_error( 'Something went wrong!', 400 ); |
| 2571 |
} |
| 2572 |
|
| 2573 |
foreach ( $ticket_ids as $ticket_id ) { |
| 2574 |
|
| 2575 |
$ticket = new WPSC_Ticket( $ticket_id ); |
| 2576 |
WPSC_Individual_Ticket::$ticket = $ticket; |
| 2577 |
if ( ! $ticket->id || $ticket->is_active || ! WPSC_Individual_Ticket::has_ticket_cap( 'dtt' ) ) { |
| 2578 |
continue; |
| 2579 |
} |
| 2580 |
|
| 2581 |
WPSC_Individual_Ticket::restore_ticket(); |
| 2582 |
} |
| 2583 |
wp_die(); |
| 2584 |
} |
| 2585 |
|
| 2586 |
/** |
| 2587 |
* Delete bulk tickets permanently |
| 2588 |
* |
| 2589 |
* @return void |
| 2590 |
*/ |
| 2591 |
public static function bulk_delete_tickets_permanently() { |
| 2592 |
|
| 2593 |
if ( check_ajax_referer( 'wpsc_bulk_delete_tickets_permanently', '_ajax_nonce', false ) != 1 ) { |
| 2594 |
wp_send_json_error( 'Unauthorised request!', 401 ); |
| 2595 |
} |
| 2596 |
|
| 2597 |
$current_user = WPSC_Current_User::$current_user; |
| 2598 |
if ( ! $current_user->is_agent ) { |
| 2599 |
wp_send_json_error( 'Unauthorised request!', 401 ); |
| 2600 |
} |
| 2601 |
|
| 2602 |
$ticket_ids = isset( $_POST['ticket_ids'] ) ? array_filter( array_map( 'intval', $_POST['ticket_ids'] ) ) : array(); |
| 2603 |
if ( ! $ticket_ids ) { |
| 2604 |
wp_send_json_error( 'Something went wrong!', 400 ); |
| 2605 |
} |
| 2606 |
|
| 2607 |
foreach ( $ticket_ids as $ticket_id ) { |
| 2608 |
|
| 2609 |
$ticket = new WPSC_Ticket( $ticket_id ); |
| 2610 |
WPSC_Individual_Ticket::$ticket = $ticket; |
| 2611 |
if ( ! $ticket->id || $ticket->is_active || ! WPSC_Individual_Ticket::has_ticket_cap( 'dtt' ) ) { |
| 2612 |
continue; |
| 2613 |
} |
| 2614 |
|
| 2615 |
WPSC_Individual_Ticket::delete_permanently(); |
| 2616 |
} |
| 2617 |
wp_die(); |
| 2618 |
} |
| 2619 |
} |
| 2620 |
endif; |
| 2621 |
|
| 2622 |
WPSC_Ticket_List::init(); |
| 2623 |
|
