supportcandy / includes / rest-api / class-wpsc-rest-agents.php

class-wpsc-rest-agents.php in SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 3.5.4, at includes/rest-api/class-wpsc-rest-agents.php

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1	<?php
2	if ( ! defined( 'ABSPATH' ) ) {
3	exit; // Exit if accessed directly!
4	}
5
6	if ( ! class_exists( 'WPSC_REST_Agents' ) ) :
7
8	final class WPSC_REST_Agents {
9
10	/**
11	* Prevent data from sending
12	*
13	* @var array
14	*/
15	public static $prevent_data = array();
16
17	/**
18	* Initialize this class
19	*
20	* @return void
21	*/
22	public static function init() {
23
24	add_action( 'init', array( __CLASS__, 'load_prevent_data' ) );
25	add_action( 'wpsc_rest_register_routes', array( __CLASS__, 'register_routes' ) );
26	}
27
28	/**
29	* Load prevent slugs
30	*
31	* @return void
32	*/
33	public static function load_prevent_data() {
34
35	self::$prevent_data = apply_filters( 'wpsc_rest_prevent_agent_data', array( 'user', 'customer', 'role', 'workload', 'unresolved_count', 'is_active' ) );
36	}
37
38	/**
39	* Register routes
40	*
41	* @return void
42	*/
43	public static function register_routes() {
44
45	// list categories.
46	register_rest_route(
47	'supportcandy/v2',
48	'/agents',
49	array(
50	'methods' => 'GET',
51	'callback' => array( __CLASS__, 'get_agents' ),
52	'args' => array(
53	'page' => array(
54	'default' => 1,
55	'validate_callback' => array( 'WPSC_REST_API', 'validate_integer_value' ),
56	),
57	'per_page' => array(
58	'default' => 20,
59	'validate_callback' => array( 'WPSC_REST_API', 'validate_integer_value' ),
60	),
61	'search' => array(
62	'default' => '',
63	'sanitize_callback' => 'sanitize_text_field',
64	),
65	),
66	'permission_callback' => 'is_user_logged_in',
67	),
68	);
69
70	// list individual category.
71	register_rest_route(
72	'supportcandy/v2',
73	'/agents/(?P<id>\d+)',
74	array(
75	'methods' => 'GET',
76	'callback' => array( __CLASS__, 'get_individual_agent' ),
77	'args' => array(
78	'id' => array(
79	'validate_callback' => array( __CLASS__, 'validate_id' ),
80	),
81	),
82	'permission_callback' => 'is_user_logged_in',
83	),
84	);
85	}
86
87	/**
88	* Agengs collection
89	*
90	* @param WP_REST_Request $request - request object.
91	* @return WP_Error\|WP_REST_Response
92	*/
93	public static function get_agents( $request ) {
94
95	$agents = WPSC_Agent::find(
96	array(
97	'page_no' => $request->get_param( 'page' ),
98	'items_per_page' => $request->get_param( 'per_page' ),
99	'search' => $request->get_param( 'search' ),
100	'meta_query' => array(
101	'relation' => 'AND',
102	array(
103	'slug' => 'is_active',
104	'compare' => '=',
105	'val' => 1,
106	),
107	),
108	),
109	false
110	);
111
112	if ( $agents['results'] ) {
113	$agents['results'] = array_map(
114	fn( $agent ) => self::modify_response( $agent ),
115	$agents['results']
116	);
117	}
118
119	return new WP_REST_Response( $agents, 200 );
120	}
121
122	/**
123	* Single agent
124	*
125	* @param WP_REST_Request $request - request object.
126	* @return WP_Error\|WP_REST_Response
127	*/
128	public static function get_individual_agent( $request ) {
129
130	$agent = new WPSC_Agent( $request->get_param( 'id' ) );
131	$data = self::modify_response( $agent->to_array() );
132	return new WP_REST_Response( $data, 200 );
133	}
134
135	/**
136	* Modify response data appropreate for client side
137	*
138	* @param array $agent - agent array.
139	* @return array
140	*/
141	public static function modify_response( $agent ) {
142
143	foreach ( $agent as $key => $value ) {
144
145	if ( in_array( $key, self::$prevent_data ) ) {
146	unset( $agent[ $key ] );
147	}
148	}
149
150	return $agent;
151	}
152
153	/**
154	* Validate id
155	*
156	* @param string $param - parameter value.
157	* @param WP_REST_Request $request - request object.
158	* @param string $key - filter key.
159	* @return boolean
160	*/
161	public static function validate_id( $param, $request, $key ) {
162
163	$error = new WP_Error( 'invalid_id', 'Invalid agent id', array( 'status' => 400 ) );
164	$agent = new WPSC_Agent( $param );
165	return $agent->id ? true : $error;
166	}
167	}
168	endif;
169
170	WPSC_REST_Agents::init();
171