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<?php |
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/** |
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* System Tools. |
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* |
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* The system tools are a set of functions that helps accomplish some of the more technical |
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* operations on the plugin data. |
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* |
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* The functions are triggered by a URL parameter and the trigger is pulled from the system_tools method |
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* within the Awesome_Support_Admin class. Those functions must be triggered early so that we can safely |
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* redirect to "read only" pages after the function was executed. |
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*/ |
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|
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/** |
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* Build the link that triggers a specific tool. |
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* |
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* @since 3.0.0 |
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* @param string $tool Tool to trigger |
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* @param array $args Arbitrary arguments |
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* @return string URL that triggers the tool function |
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*/ |
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function wpas_tool_link( $tool, $args = array() ) { |
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$args['tool'] = $tool; |
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$args['_nonce'] = wp_create_nonce( 'system_tool' ); |
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|
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return esc_url( add_query_arg( $args, admin_url( 'edit.php' ) ) ); |
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} |
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|
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if ( isset( $_GET['done'] ) ) { |
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|
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$message = '' ; |
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|
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switch( $_GET['done'] ) { |
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|
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case 'tickets_metas': |
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$message = __( 'Tickets metas were cleared', 'awesome-support' ); |
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break; |
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|
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case 'agents_metas': |
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$message = __( 'Agents metas were cleared', 'awesome-support' ); |
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break; |
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|
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case 'clear_taxonomies': |
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$message = __( 'All custom taxonomies terms were cleared', 'awesome-support' ); |
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break; |
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|
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case 'resync_products': |
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$message = __( 'All products have been re-synchronized', 'awesome-support' ); |
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break; |
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|
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case 'delete_products': |
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$message = __( 'All products have been deleted', 'awesome-support' ); |
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break; |
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|
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case 'update_last_reply': |
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$message = __( 'Last reply date has been updated on all tickets.', 'awesome-support' ); |
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break; |
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|
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case 'ticket_attachments': |
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$message = __( 'All unclaimed ticket attachment folders have been deleted', 'awesome-support' ); |
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break; |
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|
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case 'reset_channels': |
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$message = __( 'All channels have been reset', 'awesome-support' ); |
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break; |
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|
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case 'reset_ticket_types': |
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$message = __( 'All ticket types have been reset', 'awesome-support' ); |
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break; |
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|
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case 'install_blue_blocks_email_template': |
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$message = __( 'The Blue Blocks Email Template Set Has Been Installed', 'awesome-support' ); |
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break; |
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|
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case 'install_blue_blocks_ss_email_template': |
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$message = __( 'The Blue Blocks With Satisfaction Survey Elements Email Template Set Has Been Installed', 'awesome-support' ); |
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break; |
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|
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case 'install_elegant_email_template': |
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$message = __( 'The Elegant Email Template Set Has Been Installed', 'awesome-support' ); |
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break; |
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|
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case 'install_elegant_ss_email_template': |
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$message = __( 'The Elegant With Satisfaction Survey Elements Email Template Set Has Been Installed', 'awesome-support' ); |
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break; |
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|
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case 'install_simple_email_template': |
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$message = __( 'The Simple Email Template Set Has Been Installed', 'awesome-support' ); |
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break; |
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|
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case 'install_default_email_template': |
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$message = __( 'The Default Email Template Set Has Been Installed', 'awesome-support' ); |
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break; |
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|
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case 'install_debug_email_template': |
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$message = __( 'The Debug Email Template Set Has Been Installed', 'awesome-support' ); |
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break; |
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|
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case 'mark_all_auto_del_attchmnts': |
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case 'remove_mark_all_auto_del_attchmnts': |
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case 'mark_open_auto_del_attchmnts': |
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case 'remove_mark_open_auto_del_attchmnts': |
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case 'mark_closed_auto_del_attchmnts': |
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case 'remove_mark_closed_auto_del_attchmnts': |
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|
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$done_parts = explode( '_', sanitize_text_field( wp_unslash( $_GET['done'] ) ) ); |
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$flag_added_removed = 'remove' === substr( sanitize_text_field( wp_unslash( $_GET['done'] ) ), 0, 6 ) ? 'removed' : 'added'; |
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$flag_ticket_types = 'removed' === $flag_added_removed ? $done_parts[2] : $done_parts[1]; |
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|
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|
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// translators: %1$s is the flag or status, %2$s is the number of tickets. |
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$x_content = __( 'Auto delete attachments flag %1$s on %2$s tickets', 'awesome-support' ); |
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|
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$message = sprintf( $x_content, $flag_added_removed, $flag_ticket_types ); |
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break; |
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} |
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|
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$message = apply_filters('wpas_show_done_tool_message', $message, sanitize_text_field( wp_unslash( $_GET['done'] ) )); |
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|
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} |
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|
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if ( isset( $message ) && !empty( $message ) ) { |
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echo '<div class="updated below-h2"><p>' . esc_html( $message ) . '</p></div>'; |
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} |
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?> |
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<p><?php esc_html_e( 'These tool are intended for advanced users or for use on the support staff request. Be aware that some of these tools can definitively erase data.', 'awesome-support' ); ?></p> |
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<table class="widefat wpas-system-tools-table" id="wpas-system-tools"> |
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<thead> |
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<tr> |
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<th data-override="key" class="row-title"><?php esc_html_e( 'General Tools', 'awesome-support' ); ?></th> |
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<th data-override="value"></th> |
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</tr> |
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</thead> |
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<tbody> |
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<tr> |
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<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Tickets Metas', 'awesome-support' ); ?></label></td> |
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<td> |
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<a href="<?php echo esc_url( wpas_tool_link( 'tickets_metas' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Clear', 'awesome-support' ); ?></a> |
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<span class="wpas-system-tools-desc"><?php esc_html_e( 'Clear all transients for all tickets.', 'awesome-support' ); ?></span> |
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</td> |
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</tr> |
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<tr> |
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<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Agents Metas', 'awesome-support' ); ?></label></td> |
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<td> |
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<a href="<?php echo esc_url( wpas_tool_link( 'agents_metas' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Clear', 'awesome-support' ); ?></a> |
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<span class="wpas-system-tools-desc"><?php esc_html_e( 'Clear all agents metas.', 'awesome-support' ); ?></span> |
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</td> |
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</tr> |
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<tr> |
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<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Custom Taxonomies', 'awesome-support' ); ?></label></td> |
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<td> |
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<a href="<?php echo esc_url( wpas_tool_link( 'clear_taxonomies' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Clear', 'awesome-support' ); ?></a> |
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<span class="wpas-system-tools-desc"><?php esc_html_e( 'Clear all terms from all custom taxonomies.', 'awesome-support' ); ?></span> |
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</td> |
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</tr> |
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<tr> |
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<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Ticket Attachments', 'awesome-support' ); ?></label></td> |
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<td> |
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<a href="<?php echo esc_url( wpas_tool_link( 'ticket_attachments' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Clear', 'awesome-support' ); ?></a> |
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<span class="wpas-system-tools-desc"><?php esc_html_e( 'Clear unclaimed ticket attachment folders.', 'awesome-support' ); ?></span> |
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</td> |
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</tr> |
| 162 |
<tr> |
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<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Update last reply date on tickets', 'awesome-support' ); ?></label></td> |
| 164 |
<td> |
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<a href="<?php echo esc_url( wpas_tool_link( 'update_last_reply' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Update', 'awesome-support' ); ?></a> |
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<span class="wpas-system-tools-desc"><?php esc_html_e( 'Update last reply date on tickets.', 'awesome-support' ); ?></span> |
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</td> |
| 168 |
</tr> |
| 169 |
<tr> |
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<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Reset replies count', 'awesome-support' ); ?></label></td> |
| 171 |
<td> |
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<a href="<?php echo esc_url( wpas_tool_link( 'reset_replies_count' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Count', 'awesome-support' ); ?></a> |
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<span class="wpas-system-tools-desc"><?php esc_html_e( 'Count all ticket replies.', 'awesome-support' ); ?></span> |
| 174 |
</td> |
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</tr> |
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<tr> |
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<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Reset channels', 'awesome-support' ); ?></label></td> |
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<td> |
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<a href="<?php echo esc_url( wpas_tool_link( 'reset_channels' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Reset', 'awesome-support' ); ?></a> |
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<span class="wpas-system-tools-desc"><?php esc_html_e( 'Reset channels.', 'awesome-support' ); ?></span> |
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</td> |
| 182 |
</tr> |
| 183 |
<tr> |
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<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Reset ticket types', 'awesome-support' ); ?></label></td> |
| 185 |
<td> |
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<a href="<?php echo esc_url( wpas_tool_link( 'reset_ticket_types' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Reset', 'awesome-support' ); ?></a> |
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<span class="wpas-system-tools-desc"><?php esc_html_e( 'Reset ticket_types.', 'awesome-support' ); ?></span> |
| 188 |
</td> |
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</tr> |
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<tr> |
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<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Zero Out All Time Fields', 'awesome-support' ); ?></label></td> |
| 192 |
<td> |
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<a href="<?php echo esc_url( wpas_tool_link( 'reset_time_fields' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Reset', 'awesome-support' ); ?></a> |
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<span class="wpas-system-tools-desc"><?php esc_html_e( 'Reset time fields by setting them all to zero on ALL tickets!', 'awesome-support' ); ?></span> |
| 195 |
</td> |
| 196 |
</tr> |
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<?php do_action( 'wpas_system_tools_table_after' ); ?> |
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</tbody> |
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</table> |
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|
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<p><h3><?php esc_html_e( 'Install an email template set', 'awesome-support' ); ?></h3></p> |
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<p><?php esc_html_e( 'Warning: Using these options will overwrite your email templates in TICKETS->SETTINGS->EMAILS!', 'awesome-support' ); ?></p> |
| 203 |
<table class="widefat wpas-system-tools-table" id="wpas-system-tools"> |
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<thead> |
| 205 |
<tr> |
| 206 |
<th data-override="key" class="row-title"><?php esc_html_e( 'Email Template Sets', 'awesome-support' ); ?></th> |
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<th data-override="value"></th> |
| 208 |
</tr> |
| 209 |
</thead> |
| 210 |
<tbody> |
| 211 |
<tr> |
| 212 |
<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Blue Blocks', 'awesome-support' ); ?></label></td> |
| 213 |
<td> |
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<a href="<?php echo esc_url( wpas_tool_link( 'install_blue_blocks_email_template' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Install', 'awesome-support' ); ?></a> |
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<span class="wpas-system-tools-desc"><?php esc_html_e( 'Install the Blue Blocks email template set into the TICKETS->SETTINGS->EMAIL template fields', 'awesome-support' ); ?></span> |
| 216 |
</td> |
| 217 |
</tr> |
| 218 |
<tr> |
| 219 |
<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Blue Blocks With Satisfaction Survey Elements', 'awesome-support' ); ?></label></td> |
| 220 |
<td> |
| 221 |
<a href="<?php echo esc_url( wpas_tool_link( 'install_blue_blocks_ss_email_template' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Install', 'awesome-support' ); ?></a> |
| 222 |
<span class="wpas-system-tools-desc"><?php esc_html_e( 'Install the Blue Blocks with Satisfaction Survey Elements email template set into the TICKETS->SETTINGS->EMAIL template fields', 'awesome-support' ); ?></span> |
| 223 |
</td> |
| 224 |
</tr> |
| 225 |
|
| 226 |
<tr> |
| 227 |
<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Elegant', 'awesome-support' ); ?></label></td> |
| 228 |
<td> |
| 229 |
<a href="<?php echo esc_url( wpas_tool_link( 'install_elegant_email_template' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Install', 'awesome-support' ); ?></a> |
| 230 |
<span class="wpas-system-tools-desc"><?php esc_html_e( 'Install the Elegant email template set into the TICKETS->SETTINGS->EMAIL template fields', 'awesome-support' ); ?></span> |
| 231 |
</td> |
| 232 |
</tr> |
| 233 |
<tr> |
| 234 |
<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Elegant With Satisfaction Survey Elements', 'awesome-support' ); ?></label></td> |
| 235 |
<td> |
| 236 |
<a href="<?php echo esc_url( wpas_tool_link( 'install_elegant_ss_email_template' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Install', 'awesome-support' ); ?></a> |
| 237 |
<span class="wpas-system-tools-desc"><?php esc_html_e( 'Install the Elegant email template set with Satisfaction Survey Elements into the TICKETS->SETTINGS->EMAIL template fields', 'awesome-support' ); ?></span> |
| 238 |
</td> |
| 239 |
</tr> |
| 240 |
|
| 241 |
<tr> |
| 242 |
<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Simple', 'awesome-support' ); ?></label></td> |
| 243 |
<td> |
| 244 |
<a href="<?php echo esc_url( wpas_tool_link( 'install_simple_email_template' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Install', 'awesome-support' ); ?></a> |
| 245 |
<span class="wpas-system-tools-desc"><?php esc_html_e( 'Install the Simple email template set into the TICKETS->SETTINGS->EMAIL template fields', 'awesome-support' ); ?></span> |
| 246 |
</td> |
| 247 |
</tr> |
| 248 |
|
| 249 |
<tr> |
| 250 |
<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Default', 'awesome-support' ); ?></label></td> |
| 251 |
<td> |
| 252 |
<a href="<?php echo esc_url( wpas_tool_link( 'install_default_email_template' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Install', 'awesome-support' ); ?></a> |
| 253 |
<span class="wpas-system-tools-desc"><?php esc_html_e( 'Install the Default email template set into the TICKETS->SETTINGS->EMAIL template fields', 'awesome-support' ); ?></span> |
| 254 |
</td> |
| 255 |
</tr> |
| 256 |
|
| 257 |
<tr> |
| 258 |
<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Debug', 'awesome-support' ); ?></label></td> |
| 259 |
<td> |
| 260 |
<a href="<?php echo esc_url( wpas_tool_link( 'install_debug_email_template' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Install', 'awesome-support' ); ?></a> |
| 261 |
<span class="wpas-system-tools-desc"><?php esc_html_e( 'Install a debugging email template set into the TICKETS->SETTINGS->EMAIL template fields', 'awesome-support' ); ?></span> |
| 262 |
</td> |
| 263 |
</tr> |
| 264 |
|
| 265 |
<?php do_action( 'wpas_system_email_template_tools_table_after' ); ?> |
| 266 |
</tbody> |
| 267 |
</table> |
| 268 |
|
| 269 |
<p><h3><?php esc_html_e( 'Tools to re-run conversion of data after upgrading from an earlier version', 'awesome-support' ); ?></h3></p> |
| 270 |
<table class="widefat wpas-system-tools-table" id="wpas-system-tools"> |
| 271 |
<thead> |
| 272 |
<tr> |
| 273 |
<th data-override="key" class="row-title"><?php esc_html_e( 'Data Conversion Tools', 'awesome-support' ); ?></th> |
| 274 |
<th data-override="value"></th> |
| 275 |
</tr> |
| 276 |
</thead> |
| 277 |
<tbody> |
| 278 |
<tr> |
| 279 |
<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Re-run conversion from 3.3.x to 4.0.0', 'awesome-support' ); ?></label></td> |
| 280 |
<td> |
| 281 |
<a href="<?php echo esc_url( wpas_tool_link( 'rerun_334_to_400_conversion' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Rerun Conversion', 'awesome-support' ); ?></a> |
| 282 |
<span class="wpas-system-tools-desc"><?php esc_html_e( 'If your CAPABILITIES are not installed, re-run the 3.3.x to 4.0.0 conversion process. Make sure you have a BACKUP!', 'awesome-support' ); ?></span> |
| 283 |
</td> |
| 284 |
</tr> |
| 285 |
<tr> |
| 286 |
<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Re-run conversion from 4.0.x to 4.4.0', 'awesome-support' ); ?></label></td> |
| 287 |
<td> |
| 288 |
<a href="<?php echo esc_url( wpas_tool_link( 'rerun_400_to_440_conversion' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Rerun Conversion', 'awesome-support' ); ?></a> |
| 289 |
<span class="wpas-system-tools-desc"><?php esc_html_e( 'If your CAPABILITIES are not installed, re-run the 4.x.x to 4.4.0 conversion process. Make sure you have a BACKUP!', 'awesome-support' ); ?></span> |
| 290 |
</td> |
| 291 |
</tr> |
| 292 |
<tr> |
| 293 |
<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Re-run conversion from 4.x.x to 5.0.0', 'awesome-support' ); ?></label></td> |
| 294 |
<td> |
| 295 |
<a href="<?php echo esc_url( wpas_tool_link( 'rerun_400_to_500_conversion' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Rerun Conversion', 'awesome-support' ); ?></a> |
| 296 |
<span class="wpas-system-tools-desc"><?php esc_html_e( 'If your CAPABILITIES are not installed, re-run the 4.x.x to 5.0.0 conversion process. Make sure you have a BACKUP!', 'awesome-support' ); ?></span> |
| 297 |
</td> |
| 298 |
</tr> |
| 299 |
<tr> |
| 300 |
<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Re-run conversion from 5.8.0 to 5.9.0', 'awesome-support' ); ?></label></td> |
| 301 |
<td> |
| 302 |
<a href="<?php echo esc_url( wpas_tool_link( 'rerun_580_to_590_conversion' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Rerun Conversion', 'awesome-support' ); ?></a> |
| 303 |
<span class="wpas-system-tools-desc"><?php esc_html_e( 'If your CAPABILITIES are not installed, re-run the 5.8.0 to 5.9.0 conversion process. Make sure you have a BACKUP!', 'awesome-support' ); ?></span> |
| 304 |
</td> |
| 305 |
</tr> |
| 306 |
|
| 307 |
|
| 308 |
<?php do_action( 'wpas_system_data_conversion_tools_table_after' ); ?> |
| 309 |
</tbody> |
| 310 |
</table> |
| 311 |
|
| 312 |
<p><h3><?php esc_html_e( 'Tools to handle ticket and reply attachments', 'awesome-support' ); ?></h3></p> |
| 313 |
<table class="widefat wpas-system-tools-table" id="wpas-system-tools-attachments"> |
| 314 |
<thead> |
| 315 |
<tr> |
| 316 |
<th data-override="key" class="row-title"><?php esc_html_e( 'Auto Delete Attachments Flag', 'awesome-support' ); ?></th> |
| 317 |
<th data-override="value"></th> |
| 318 |
</tr> |
| 319 |
</thead> |
| 320 |
<tbody> |
| 321 |
<tr> |
| 322 |
<td class="row-title"><label for="tablecell"><?php esc_html_e( 'All Tickets', 'awesome-support' ); ?></label></td> |
| 323 |
<td> |
| 324 |
<a href="<?php echo esc_url( wpas_tool_link( 'mark_all_auto_del_attchmnts' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Add', 'awesome-support' ); ?></a> |
| 325 |
<a href="<?php echo esc_url( wpas_tool_link( 'remove_mark_all_auto_del_attchmnts' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Remove', 'awesome-support' ); ?></a> |
| 326 |
<span class="wpas-system-tools-desc"><?php esc_html_e( 'Add or Remove auto delete attachments flag on all tickets.', 'awesome-support' ); ?></span> |
| 327 |
</td> |
| 328 |
</tr> |
| 329 |
<tr> |
| 330 |
<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Open Tickets', 'awesome-support' ); ?></label></td> |
| 331 |
<td> |
| 332 |
<a href="<?php echo esc_url( wpas_tool_link( 'mark_open_auto_del_attchmnts' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Add', 'awesome-support' ); ?></a> |
| 333 |
<a href="<?php echo esc_url( wpas_tool_link( 'remove_mark_open_auto_del_attchmnts' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Remove', 'awesome-support' ); ?></a> |
| 334 |
<span class="wpas-system-tools-desc"><?php esc_html_e( 'Add or Remove auto delete attachments flag on open tickets.', 'awesome-support' ); ?></span> |
| 335 |
</td> |
| 336 |
</tr> |
| 337 |
<tr> |
| 338 |
<td class="row-title"><label for="tablecell"><?php esc_html_e( 'Closed Tickets', 'awesome-support' ); ?></label></td> |
| 339 |
<td> |
| 340 |
<a href="<?php echo esc_url( wpas_tool_link( 'mark_closed_auto_del_attchmnts' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Add', 'awesome-support' ); ?></a> |
| 341 |
<a href="<?php echo esc_url( wpas_tool_link( 'remove_mark_closed_auto_del_attchmnts' ) ); ?>" class="button-secondary"><?php esc_html_e( 'Remove', 'awesome-support' ); ?></a> |
| 342 |
<span class="wpas-system-tools-desc"><?php esc_html_e( 'Add or Remove auto delete attachments flag on closed tickets.', 'awesome-support' ); ?></span> |
| 343 |
</td> |
| 344 |
</tr> |
| 345 |
|
| 346 |
|
| 347 |
</tbody> |
| 348 |
</table> |
| 349 |
|
| 350 |
<?php do_action( 'wpas_system_tools_after' ); ?> |
| 351 |
|
