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<?php |
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|
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namespace FluentSupport\App\Http\Controllers; |
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|
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use FluentSupport\App\Models\Agent; |
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use FluentSupport\App\Modules\Reporting\Reporting; |
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use FluentSupport\App\Modules\StatModule; |
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use FluentSupport\App\Services\Helper; |
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use FluentSupport\Framework\Request\Request; |
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|
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class ReportingController extends Controller |
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{ |
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public function getOverallReports(Request $request) |
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{ |
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return [ |
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'overall_reports' => StatModule::getOverAllStats() |
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]; |
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} |
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|
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public function getTicketsChart(Request $request, Reporting $reporting) |
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{ |
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list($from, $to) = $request->get('date_range') ?: ['', '']; |
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|
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return [ |
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'stats' => $reporting->getTicketsGrowth($from, $to) |
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]; |
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} |
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|
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public function getResolveChart(Request $request, Reporting $reporting) |
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{ |
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list($from, $to) = $request->get('date_range') ?: ['', '']; |
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|
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return [ |
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'stats' => $reporting->getTicketResolveGrowth($from, $to) |
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]; |
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} |
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|
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public function getResponseChart(Request $request, Reporting $reporting) |
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{ |
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list($from, $to) = $request->get('date_range') ?: ['', '']; |
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|
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return [ |
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'stats' => $reporting->getResponseGrowth($from, $to) |
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]; |
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} |
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|
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public function getAgentsSummary(Request $request, Reporting $reporting) |
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{ |
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return [ |
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'summary' => $reporting->agentSummary($request->get('from'), $request->get('to')) |
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]; |
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} |
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|
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public function getAgentOverallReports(Request $request) |
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{ |
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$agent = Helper::getAgentByUserId(get_current_user_id()); |
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|
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return [ |
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'overall_reports' => StatModule::getAgentOverallStats($agent->id) |
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]; |
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} |
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|
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public function getAgentResolveChart(Request $request, Reporting $reporting) |
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{ |
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$agent = Helper::getAgentByUserId(get_current_user_id()); |
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list($from, $to) = $request->get('date_range') ?: ['', '']; |
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|
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return [ |
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'stats' => $reporting->getTicketResolveGrowth($from, $to, ['agent_id' => $agent->id]) |
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]; |
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} |
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|
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public function getAgentResponseChart(Request $request, Reporting $reporting) |
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{ |
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$agent = Helper::getAgentByUserId(get_current_user_id()); |
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list($from, $to) = $request->get('date_range') ?: ['', '']; |
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|
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return [ |
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'stats' => $reporting->getResponseGrowth($from, $to, ['person_id' => $agent->id]) |
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]; |
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} |
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|
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public function getPersonalSummary(Reporting $reporting, Request $request) |
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{ |
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$agent = Helper::getAgentByUserId(get_current_user_id()); |
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|
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return [ |
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'summary' => $reporting->agentSummary($request->get('from'), $request->get('to'), $agent->id) |
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]; |
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} |
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} |
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|
