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<?php |
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if ( ! defined( 'ABSPATH' ) ) { |
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exit; // Exit if accessed directly |
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} |
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|
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global $wpscfunction, $wpdb,$current_user; |
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|
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$from_name = get_option('wpsc_en_from_name',''); |
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$from_email = get_option('wpsc_en_from_email',''); |
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$reply_to = get_option('wpsc_en_reply_to',''); |
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$ignore_emails = get_option('wpsc_en_ignore_emails',''); |
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|
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$wpsc_email_sending_method = get_option('wpsc_email_sending_method') ; |
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|
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if ( !$from_name || !$from_email ) { |
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return; |
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} |
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|
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|
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$email_templates = get_terms([ |
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'taxonomy' => 'wpsc_en', |
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'hide_empty' => false, |
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'orderby' => 'ID', |
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'order' => 'ASC', |
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'meta_query' => array( |
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'relation' => 'AND', |
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array( |
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'key' => 'type', |
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'value' => 'new_ticket', |
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'compare' => '=' |
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), |
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), |
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]); |
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|
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$email_subject = get_option('wpsc_email_notification_subject'); |
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$email_body = get_option('wpsc_email_notification_body'); |
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|
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foreach ($email_templates as $email) : |
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|
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$conditions = get_term_meta($email->term_id,'conditions',true); |
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if( $wpscfunction->check_ticket_conditions($conditions,$ticket_id) ) : |
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|
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$subject = $wpscfunction->replace_macro($email_subject['email_subject_' . $email->term_id], $ticket_id); |
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$subject = '['.get_option('wpsc_ticket_alice','').$ticket_id.'] '.stripslashes($subject); |
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$body = $wpscfunction->replace_macro(stripslashes($email_body['email_body_' . $email->term_id]), $ticket_id); |
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$recipients = get_term_meta($email->term_id,'recipients',true); |
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$extra_recipients = get_term_meta($email->term_id,'extra_recipients',true); |
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|
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$email_addresses = array(); |
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foreach ($recipients as $recipient) { |
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if(is_numeric($recipient)){ |
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$agents = get_terms([ |
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'taxonomy' => 'wpsc_agents', |
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'hide_empty' => false, |
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'meta_query' => array( |
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'relation' => 'AND', |
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array( |
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'key' => 'role', |
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'value' => $recipient, |
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'compare' => '=' |
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), |
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), |
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]); |
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foreach ($agents as $agent) { |
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$user_id = get_term_meta($agent->term_id,'user_id',true); |
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if($user_id){ |
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$user = get_user_by('id',$user_id); |
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$email_addresses[] = $user->user_email; |
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} |
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} |
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} else { |
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switch ($recipient) { |
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case 'customer': |
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$do_not_notify = get_option('wpsc_do_not_notify_setting'); |
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if( (!isset($_POST['notify_owner']) && $do_not_notify) || !$do_not_notify){ |
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$customer_email = $wpscfunction->get_ticket_fields($ticket_id,'customer_email'); |
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$email_addresses[] = $customer_email; |
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} |
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break; |
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case 'assigned_agent': |
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$email_addresses = array_merge($email_addresses,$wpscfunction->get_assigned_agent_emails($ticket_id)); |
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break; |
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case 'extra_ticket_users' : |
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$extra_users = $wpscfunction->get_ticket_meta($ticket_id,'extra_ticket_users'); |
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$email_addresses = array_merge($email_addresses, $extra_users); |
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break; |
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} |
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} |
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} |
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if(isset($extra_recipients[0]) && $extra_recipients[0] ) $email_addresses = array_merge($email_addresses,$extra_recipients); |
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$email_addresses = array_unique($email_addresses); |
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|
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$email_addresses = apply_filters('wpsc_en_create_ticket_email_addresses',$email_addresses,$email,$ticket_id); |
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$email_addresses = array_values($email_addresses); |
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|
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if ($ignore_emails) { |
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$ignore_emails = array_map('trim', $ignore_emails); |
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$email_addresses = array_map('trim', $email_addresses); |
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foreach ($ignore_emails as $ignore_email) { |
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foreach($email_addresses as $index => $email){ |
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if(fnmatch($ignore_email, $email)){ |
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unset($email_addresses[$index]); |
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} |
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} |
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} |
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} |
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$email_addresses = array_values($email_addresses); |
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|
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$to = isset($email_addresses[0])? $email_addresses[0] : ''; |
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|
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if($to){ |
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unset($email_addresses[0]); |
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} |
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else { |
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continue; // no email address found to send. So go to next foreach iteration. |
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} |
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|
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$from_email = apply_filters('wpsc_create_ticket_from_email_headers',$from_email,$ticket_id); |
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$reply_to = apply_filters('wpsc_create_ticket_replyto_headers',$reply_to,$ticket_id); |
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|
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$bcc = implode(',',$email_addresses); |
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|
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$to = apply_filters('wpsc_create_ticket_to_email',$to,$email_addresses,$ticket_id); |
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$bcc = apply_filters('wpsc_create_ticket_bcc_emails',$bcc,$email_addresses,$ticket_id); |
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|
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$args = array( |
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'ticket_id' => $ticket_id, |
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'from_email' => $from_email, |
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'reply_to' => $reply_to, |
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'email_subject' => $subject, |
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'email_body' => $body, |
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'to_email' => $to, |
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'bcc_email' => $bcc, |
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'date_created' => date("Y-m-d H:i:s"), |
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'mail_status' => 0, |
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'email_type' => 'ticket_created', |
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|
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); |
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|
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if($wpsc_email_sending_method){ |
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|
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$wpdb->insert( $wpdb->prefix . 'wpsc_email_notification',$args); |
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|
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}else{ |
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|
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$headers = "From: {$from_name} <{$from_email}>\r\n"; |
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$headers .= "Reply-To: {$reply_to}\r\n"; |
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$email_addresses = explode(',',$bcc); |
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foreach ($email_addresses as $email_address) { |
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if(strlen($email_address)) $headers .= "BCC: {$email_address}\r\n"; |
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} |
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|
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$headers .= "Content-Type: text/html; charset=utf-8\r\n"; |
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|
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wp_mail($to, $subject, $body, $headers); |
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} |
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|
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do_action('wpsc_after_ticket_created_mail',$ticket_id,$args); |
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|
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|
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endif; |
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|
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endforeach; |
