supportcandy / includes / admin / tickets / widgets / class-wpsc-itw-agentonly-fields.php

class-wpsc-itw-agentonly-fields.php in SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 3.3.9, at includes/admin/tickets/widgets/class-wpsc-itw-agentonly-fields.php

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1	<?php
2	if ( ! defined( 'ABSPATH' ) ) {
3	exit; // Exit if accessed directly!
4	}
5
6	if ( ! class_exists( 'WPSC_ITW_Agentonly_Fields' ) ) :
7
8	final class WPSC_ITW_Agentonly_Fields {
9
10	/**
11	* Ignore ticket custom field types for agentonly fields
12	*
13	* @var array
14	*/
15	public static $ignore_cft = array();
16
17	/**
18	* Initialize this class
19	*
20	* @return void
21	*/
22	public static function init() {
23
24	// ignore cft.
25	add_action( 'init', array( __CLASS__, 'ignore_cft' ) );
26
27	// get edit agentonly fields.
28	add_action( 'wp_ajax_wpsc_it_get_edit_agentonly_fields', array( __CLASS__, 'it_get_edit_agentonly_fields' ) );
29	add_action( 'wp_ajax_nopriv_wpsc_it_get_edit_agentonly_fields', array( __CLASS__, 'it_get_edit_agentonly_fields' ) );
30	add_action( 'wp_ajax_wpsc_it_set_edit_agentonly_fields', array( __CLASS__, 'it_set_edit_agentonly_fields' ) );
31	add_action( 'wp_ajax_nopriv_wpsc_it_set_edit_agentonly_fields', array( __CLASS__, 'it_set_edit_agentonly_fields' ) );
32
33	// agentonly fields.
34	add_action( 'wp_ajax_wpsc_get_tw_agentonly_fields', array( __CLASS__, 'get_tw_agentonly_fields' ) );
35	add_action( 'wp_ajax_wpsc_set_tw_agentonly_fields', array( __CLASS__, 'set_tw_agentonly_fields' ) );
36	}
37
38	/**
39	* Set ignore custom field types for ticket fields
40	*
41	* @return void
42	*/
43	public static function ignore_cft() {
44
45	self::$ignore_cft = apply_filters( 'wpsc_ignore_edit_agentonly_field_cft', array( 'cf_html' ) );
46	}
47
48	/**
49	* Prints body of current widget
50	*
51	* @return void
52	*/
53	/**
54	* Prints body of current widget
55	*
56	* @param WPSC_Ticket $ticket - ticket object.
57	* @param array $settings - widget settings.
58	* @return void
59	*/
60	public static function print_widget( $ticket, $settings ) {
61
62	$current_user = WPSC_Current_User::$current_user;
63	if ( ! ( WPSC_Individual_Ticket::$view_profile == 'agent' && in_array( $current_user->agent->role, $settings['allowed-agent-roles'] ) ) ) {
64	return;
65	}
66
67	$flag = false?>
68
69	<div class="wpsc-it-widget wpsc-itw-agentonly-fields">
70	<div class="wpsc-widget-header">
71	<h2>
72	<?php
73	$settings_title = $settings['title'] ? WPSC_Translations::get( 'wpsc-twt-agentonly-fields', stripslashes( $settings['title'] ) ) : stripslashes( $settings['title'] );
74	echo esc_attr( $settings_title )
75	?>
76	</h2>
77	<?php
78	if ( $ticket->is_active && WPSC_Individual_Ticket::$view_profile == 'agent' && WPSC_Individual_Ticket::has_ticket_cap( 'caof' ) ) :
79	?>
80	<span onclick="wpsc_it_get_edit_agentonly_fields(<?php echo esc_attr( $ticket->id ); ?>, '<?php echo esc_attr( wp_create_nonce( 'wpsc_it_get_edit_agentonly_fields' ) ); ?>')"><?php WPSC_Icons::get( 'edit' ); ?></span>
81	<?php
82	endif
83	?>
84	<span class="wpsc-itw-toggle" data-widget="wpsc-itw-agentonly-fields"><?php WPSC_Icons::get( 'chevron-up' ); ?></span>
85	</div>
86	<div class="wpsc-widget-body">
87	<?php
88	$cft_exclude = apply_filters( 'wpsc_it_widget_exclude_cft', array() );
89	foreach ( WPSC_Custom_Field::$custom_fields as $cf ) :
90	if ( in_array( $cf->type::$slug, $cft_exclude ) ) {
91	continue;
92	}
93	if ( $cf->field == 'agentonly' && ! $cf->type::$is_default && ( $ticket->{$cf->slug} \|\| ( $cf->type::$slug == 'cf_number' && is_numeric( $ticket->{$cf->slug} ) ) ) ) :
94	if ( $cf->type::$is_date && ! is_object( $ticket->{$cf->slug} ) ) {
95	continue;
96	}
97	$flag = ! $flag ? true : $flag
98	?>
99	<div class="info-list-item">
100	<div class="info-label"><?php echo esc_attr( stripslashes( $cf->name ) ); ?>:</div>
101	<div class="info-val">
102	<?php
103	$cf->type::print_widget_ticket_field_val( $cf, $ticket );
104	?>
105	</div>
106	</div>
107	<?php
108	endif;
109	endforeach;
110	if ( ! $flag ) :
111	?>
112	<div class="wpsc-widget-default"><?php esc_attr_e( 'Not Applicable', 'supportcandy' ); ?></div>
113	<?php
114	endif;
115	do_action( 'wpsc_itw_agent_fields', $ticket )
116	?>
117	</div>
118	</div>
119	<?php
120	}
121
122	/**
123	* Get edit agentonly fields
124	*
125	* @return void
126	*/
127	public static function it_get_edit_agentonly_fields() {
128
129	if ( check_ajax_referer( 'wpsc_it_get_edit_agentonly_fields', '_ajax_nonce', false ) != 1 ) {
130	wp_send_json_error( 'Unauthorised request!', 401 );
131	}
132
133	WPSC_Individual_Ticket::load_current_ticket();
134
135	$current_user = WPSC_Current_User::$current_user;
136	if ( ! ( $current_user->is_agent && WPSC_Individual_Ticket::has_ticket_cap( 'caof' ) ) ) {
137	wp_send_json_error( 'Something went wrong!', 401 );
138	}
139
140	$ticket = WPSC_Individual_Ticket::$ticket;
141
142	$widgets = get_option( 'wpsc-ticket-widget' );
143	$title = $widgets['agentonly-fields']['title'];
144
145	ob_start()
146	?>
147	<form action="#" onsubmit="return false;" class="change-agentonly-fields">
148
149	<div class="wpsc-input-group" style="align-items:flex-end;">
150	<input type="text" id="cft_search" placeholder="<?php esc_attr_e( 'Search...', 'supportcandy' ); ?>" autocomplete="off" style="max-width:200px;">
151	</div>
152	<?php
153
154	foreach ( WPSC_Custom_Field::$custom_fields as $cf ) {
155
156	if (
157	! class_exists( $cf->type ) \|\|
158	$cf->type::$is_default \|\|
159	$cf->field != 'agentonly' \|\|
160	in_array( $cf->type::$slug, self::$ignore_cft )
161	) {
162	continue;
163	}
164
165	$cf->type::print_edit_ticket_cf( $cf, $ticket );
166	}
167
168	do_action( 'wpsc_get_tw_agentonly_fields_body', $ticket )
169	?>
170
171	<input type="hidden" name="action" value="wpsc_it_set_edit_agentonly_fields">
172	<input type="hidden" name="ticket_id" value="<?php echo esc_attr( $ticket->id ); ?>">
173	<input type="hidden" name="_ajax_nonce" value="<?php echo esc_attr( wp_create_nonce( 'wpsc_it_set_edit_agentonly_fields' ) ); ?>">
174
175	<script>
176	jQuery('#cft_search').keyup(function(e) {
177	var val = jQuery(this).val().trim();
178	var regex = new RegExp(val, "i");
179	jQuery('.change-agentonly-fields .wpsc-tff').each(function(){
180	var name = jQuery(this).find('.wpsc-tff-label').text();
181	if (name.search(regex) < 0) {
182	jQuery(this).hide();
183	} else {
184	jQuery(this).show();
185	}
186	})
187	});
188	</script>
189
190	</form>
191	<?php
192
193	do_action( 'wpsc_get_tw_agentonly_fields_footer', $ticket );
194	$body = ob_get_clean();
195
196	ob_start();
197	?>
198	<button class="wpsc-button small primary" onclick="wpsc_it_set_edit_agentonly_fields(this, <?php echo esc_attr( $ticket->id ); ?>);">
199	<?php esc_attr_e( 'Submit', 'supportcandy' ); ?>
200	</button>
201	<button class="wpsc-button small secondary" onclick="wpsc_close_modal();">
202	<?php esc_attr_e( 'Cancel', 'supportcandy' ); ?>
203	</button>
204	<?php
205	$footer = ob_get_clean();
206
207	$response = array(
208	'title' => $title,
209	'body' => $body,
210	'footer' => $footer,
211	);
212	wp_send_json( $response );
213	}
214
215	/**
216	* Change agentonly fields
217	*
218	* @return void
219	*/
220	public static function it_set_edit_agentonly_fields() {
221
222	if ( check_ajax_referer( 'wpsc_it_set_edit_agentonly_fields', '_ajax_nonce', false ) != 1 ) {
223	wp_send_json_error( 'Unauthorised request!', 401 );
224	}
225
226	WPSC_Individual_Ticket::load_current_ticket();
227
228	$current_user = WPSC_Current_User::$current_user;
229	if ( ! ( $current_user->is_agent && WPSC_Individual_Ticket::has_ticket_cap( 'caof' ) ) ) {
230	wp_send_json_error( 'Something went wrong!', 401 );
231	}
232
233	$ticket = clone WPSC_Individual_Ticket::$ticket;
234	if ( ! $ticket->is_active ) {
235	wp_send_json_error( 'Something went wrong!', 400 );
236	}
237
238	foreach ( WPSC_Custom_Field::$custom_fields as $cf ) {
239
240	if ( $cf->type::$is_default \|\| $cf->field != 'agentonly' ) {
241	continue;
242	}
243	$ticket = $cf->type::set_edit_ticket_cf( $cf, $ticket );
244	}
245
246	if ( $ticket != WPSC_Individual_Ticket::$ticket ) {
247
248	$ticket->date_updated = new DateTime();
249	$ticket->save();
250
251	do_action( 'wpsc_change_agentonly_fields', WPSC_Individual_Ticket::$ticket, $ticket );
252	}
253
254	wp_die();
255	}
256
257	/**
258	* Get agentonly fields
259	*/
260	public static function get_tw_agentonly_fields() {
261
262	if ( ! WPSC_Functions::is_site_admin() ) {
263	wp_send_json_error( __( 'Unauthorized access!', 'supportcandy' ), 401 );
264	}
265
266	$ticket_widgets = get_option( 'wpsc-ticket-widget', array() );
267	$agentonly_fields = $ticket_widgets['agentonly-fields'];
268	$title = $agentonly_fields['title'];
269	$roles = get_option( 'wpsc-agent-roles', array() );
270	ob_start();
271	?>
272
273	<form action="#" onsubmit="return false;" class="wpsc-frm-edit-agentonly-fields">
274	<div class="wpsc-input-group">
275	<div class="label-container">
276	<label for=""><?php esc_attr_e( 'Title', 'supportcandy' ); ?></label>
277	</div>
278	<input name="label" type="text" value="<?php echo esc_attr( $agentonly_fields['title'] ); ?>" autocomplete="off">
279	</div>
280	<div class="wpsc-input-group">
281	<div class="label-container">
282	<label for=""><?php esc_attr_e( 'Enable', 'supportcandy' ); ?></label>
283	</div>
284	<select name="is_enable">
285	<option <?php selected( $agentonly_fields['is_enable'], '1' ); ?> value="1"><?php esc_attr_e( 'Yes', 'supportcandy' ); ?></option>
286	<option <?php selected( $agentonly_fields['is_enable'], '0' ); ?> value="0"><?php esc_attr_e( 'No', 'supportcandy' ); ?></option>
287	</select>
288	</div>
289	<div class="wpsc-input-group">
290	<div class="label-container">
291	<label for=""><?php esc_attr_e( 'Allowed agent roles', 'supportcandy' ); ?></label>
292	</div>
293	<select multiple id="wpsc-select-agents" name="agents[]" placeholder="search agent...">
294	<?php
295	foreach ( $roles as $key => $role ) :
296	$selected = in_array( $key, $agentonly_fields['allowed-agent-roles'] ) ? 'selected="selected"' : ''
297	?>
298	<option <?php echo esc_attr( $selected ); ?> value="<?php echo esc_attr( $key ); ?>"><?php echo esc_attr( $role['label'] ); ?></option>
299	<?php
300	endforeach;
301	?>
302	</select>
303	</div>
304	<script>
305	jQuery('#wpsc-select-agents').selectWoo({
306	allowClear: false,
307	placeholder: ""
308	});
309	</script>
310	<?php do_action( 'wpsc_get_agentonly_fields_body' ); ?>
311	<input type="hidden" name="action" value="wpsc_set_tw_agentonly_fields">
312	<input type="hidden" name="_ajax_nonce" value="<?php echo esc_attr( wp_create_nonce( 'wpsc_set_tw_agentonly_fields' ) ); ?>">
313	</form>
314	<?php
315	$body = ob_get_clean();
316
317	ob_start();
318	?>
319	<button class="wpsc-button small primary" onclick="wpsc_set_tw_agentonly_fields(this);">
320	<?php esc_attr_e( 'Submit', 'supportcandy' ); ?>
321	</button>
322	<button class="wpsc-button small secondary" onclick="wpsc_close_modal();">
323	<?php esc_attr_e( 'Cancel', 'supportcandy' ); ?>
324	</button>
325	<?php
326	do_action( 'wpsc_get_tw_agentonly_fields_widget_footer' );
327	$footer = ob_get_clean();
328
329	$response = array(
330	'title' => $title,
331	'body' => $body,
332	'footer' => $footer,
333	);
334	wp_send_json( $response );
335	}
336
337	/**
338	* Set agentonly fields
339	*/
340	public static function set_tw_agentonly_fields() {
341
342	if ( check_ajax_referer( 'wpsc_set_tw_agentonly_fields', '_ajax_nonce', false ) != 1 ) {
343	wp_send_json_error( 'Unauthorised request!', 401 );
344	}
345
346	if ( ! WPSC_Functions::is_site_admin() ) {
347	wp_send_json_error( __( 'Unauthorized access!', 'supportcandy' ), 401 );
348	}
349
350	$label = isset( $_POST['label'] ) ? sanitize_text_field( wp_unslash( $_POST['label'] ) ) : '';
351	if ( ! $label ) {
352	wp_send_json_error( __( 'Bad request!', 'supportcandy' ), 400 );
353	}
354
355	$is_enable = isset( $_POST['is_enable'] ) ? intval( $_POST['is_enable'] ) : 0;
356	$agents = isset( $_POST['agents'] ) ? array_filter( array_map( 'intval', $_POST['agents'] ) ) : array();
357
358	$ticket_widgets = get_option( 'wpsc-ticket-widget', array() );
359
360	$ticket_widgets['agentonly-fields']['title'] = $label;
361	$ticket_widgets['agentonly-fields']['is_enable'] = $is_enable;
362	$ticket_widgets['agentonly-fields']['allowed-agent-roles'] = $agents;
363	update_option( 'wpsc-ticket-widget', $ticket_widgets );
364
365	// remove string translations.
366	WPSC_Translations::remove( 'wpsc-twt-agentonly-fields' );
367	WPSC_Translations::add( 'wpsc-twt-agentonly-fields', stripslashes( $label ) );
368	wp_die();
369	}
370	}
371	endif;
372
373	WPSC_ITW_Agentonly_Fields::init();
374