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SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent / 3.4.3
SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent v3.4.3
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supportcandy / includes / custom-field-types / class-wpsc-df-customer-name.php

class-wpsc-df-customer-name.php in SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 3.4.3, at includes/custom-field-types/class-wpsc-df-customer-name.php

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1 <?php
2 if ( ! defined( 'ABSPATH' ) ) {
3 exit; // Exit if accessed directly!
4 }
5
6 if ( ! class_exists( 'WPSC_DF_Customer_Name' ) ) :
7
8 final class WPSC_DF_Customer_Name {
9
10 /**
11 * Slug for this custom field type
12 *
13 * @var string
14 */
15 public static $slug = 'df_customer_name';
16
17 /**
18 * Set whether this custom field type is of type date
19 *
20 * @var boolean
21 */
22 public static $is_date = false;
23
24 /**
25 * Set whether this custom field type has applicable to date range
26 *
27 * @var boolean
28 */
29 public static $has_date_range = false;
30
31 /**
32 * Set whether this custom field field type is system default (no fields can be created from it).
33 *
34 * @var boolean
35 */
36 public static $is_default = true;
37
38 /**
39 * Set whether this field type has extra information that can be used in ticket form, edit custom fields, etc.
40 *
41 * @var boolean
42 */
43 public static $has_extra_info = true;
44
45 /**
46 * Set whether this custom field type can accept personal info.
47 *
48 * @var boolean
49 */
50 public static $has_personal_info = true;
51
52 /**
53 * Set whether this custom field type has multiple values
54 *
55 * @var boolean
56 */
57 public static $has_multiple_val = false;
58
59 /**
60 * Set whether this custom field type has reference to other class
61 *
62 * @var boolean
63 */
64 public static $has_ref = false;
65
66 /**
67 * Reference class for this custom field type so that its value(s) return with object or array of objects automatically. Empty string indicate no reference.
68 *
69 * @var string
70 */
71 public static $ref_class = '';
72
73 /**
74 * Data type for column created in customer table
75 *
76 * @var string
77 */
78 public static $data_type = 'VARCHAR(200) NOT NULL';
79
80 /**
81 * Set whether fields created from this custom field type is allowed in create ticket form
82 *
83 * @var boolean
84 */
85 public static $is_ctf = true;
86
87 /**
88 * Set whether fields created from this custom field type is allowed in ticket list
89 *
90 * @var boolean
91 */
92 public static $is_list = true;
93
94 /**
95 * Set whether fields created from this custom field type is allowed in ticket filter
96 *
97 * @var boolean
98 */
99 public static $is_filter = false;
100
101 /**
102 * Set whether fields created from this custom field type can be given character limits
103 *
104 * @var boolean
105 */
106 public static $has_char_limit = false;
107
108 /**
109 * Set whether fields created from this custom field type has custom options set in options table
110 *
111 * @var boolean
112 */
113 public static $has_options = false;
114
115 /**
116 * Set whether fields created from this custom field type can be available for ticket list sorting
117 *
118 * @var boolean
119 */
120 public static $is_sort = true;
121
122 /**
123 * Set whether fields created from this custom field type can be auto-filled
124 *
125 * @var boolean
126 */
127 public static $is_auto_fill = false;
128
129 /**
130 * Set whether fields created from this custom field type can have placeholder
131 *
132 * @var boolean
133 */
134 public static $is_placeholder = true;
135
136 /**
137 * Set whether fields created from this custom field type is applicable for visibility conditions in create ticket form
138 *
139 * @var boolean
140 */
141 public static $is_visibility_conditions = false;
142
143 /**
144 * Set whether fields created from this custom field type is applicable for macros
145 *
146 * @var boolean
147 */
148 public static $has_macro = true;
149
150 /**
151 * Set whether fields of this custom field type is applicalbe for search on ticket list page.
152 *
153 * @var boolean
154 */
155 public static $is_search = false;
156
157 /**
158 * Initialize the class
159 *
160 * @return void
161 */
162 public static function init() {
163
164 // Get object of this class.
165 add_filter( 'wpsc_load_ref_classes', array( __CLASS__, 'load_ref_class' ) );
166
167 // TFF!
168 add_action( 'wpsc_js_validate_ticket_form', array( __CLASS__, 'js_validate_ticket_form' ) );
169 }
170
171 /**
172 * Load current class to reference classes
173 *
174 * @param array $classes - Associative array of class names indexed by its slug.
175 * @return array
176 */
177 public static function load_ref_class( $classes ) {
178
179 $classes[ self::$slug ] = array(
180 'class' => __CLASS__,
181 'save-key' => 'id',
182 );
183 return $classes;
184 }
185
186 /**
187 * Print ticket form field
188 *
189 * @param WPSC_Custom_Field $cf - Custom field object.
190 * @param array $tff - Array of ticket form field settings for this field.
191 * @return string
192 */
193 public static function print_tff( $cf, $tff ) {
194
195 $current_user = WPSC_Current_User::$current_user;
196 ob_start();
197 if ( ! $current_user->is_customer ) {?>
198
199 <div class="<?php echo esc_attr( WPSC_Functions::get_tff_classes( $cf, $tff ) ); ?>" data-cft="<?php echo esc_attr( self::$slug ); ?>">
200 <div class="wpsc-tff-label">
201 <span class="name"><?php echo esc_attr( $cf->name ); ?></span>
202 <?php
203 if ( $tff['is-required'] ) {
204 ?>
205 <span class="required-indicator">*</span>
206 <?php
207 }
208 ?>
209 </div>
210 <span class="extra-info"><?php echo esc_attr( $cf->extra_info ); ?></span>
211 <input
212 type="text"
213 class="<?php echo esc_attr( $cf->slug ); ?>"
214 name="<?php echo esc_attr( $cf->slug ); ?>"
215 placeholder="<?php echo esc_attr( $cf->placeholder_text ); ?>"
216 autocomplete="off"/>
217 </div>
218 <?php
219
220 } else {
221 ?>
222
223 <input
224 type="hidden"
225 class="<?php echo esc_attr( $cf->slug ); ?>"
226 name="<?php echo esc_attr( $cf->slug ); ?>"
227 value="<?php echo esc_attr( $current_user->customer->name ); ?>"/>
228 <?php
229 }
230 return ob_get_clean();
231 }
232
233 /**
234 * Validate this type field in create ticket
235 *
236 * @return void
237 */
238 public static function js_validate_ticket_form() {
239 ?>
240
241 case '<?php echo esc_attr( self::$slug ); ?>':
242 var val = customField.find('input').first().val().trim();
243 if (customField.hasClass('required') && !val) {
244 isValid = false;
245 alert(supportcandy.translations.req_fields_missing);
246 }
247 break;
248 <?php
249 echo PHP_EOL;
250 }
251
252 /**
253 * Return custom field value in $_POST
254 * Ignore phpcs nonce issue as we already checked where it is called from.
255 *
256 * @param string $slug - Custom field slug.
257 * @param mixed $cf - Custom field object or false.
258 * @return mixed
259 */
260 public static function get_tff_value( $slug, $cf = false ) {
261
262 return isset( $_POST[ $slug ] ) ? sanitize_text_field( wp_unslash( $_POST[ $slug ] ) ) : ''; // phpcs:ignore
263 }
264
265 /**
266 * Return slug string to be used in where condition of ticket model for this type of field
267 *
268 * @param WPSC_Custom_Field $cf - custom field object.
269 * @return string
270 */
271 public static function get_sql_slug( $cf ) {
272
273 return 'c.' . $cf->slug;
274 }
275
276 /**
277 * Print edit custom field properties
278 *
279 * @param WPSC_Custom_Fields $cf - custom field object.
280 * @param string $field_class - class name of field category.
281 * @return void
282 */
283 public static function get_edit_custom_field_properties( $cf, $field_class ) {
284
285 if ( in_array( 'extra_info', $field_class::$allowed_properties ) ) :
286 ?>
287 <div data-type="textfield" data-required="false" class="wpsc-input-group extra-info">
288 <div class="label-container">
289 <label for=""><?php esc_attr_e( 'Extra info', 'supportcandy' ); ?></label>
290 </div>
291 <input name="extra_info" type="text" value="<?php echo esc_attr( $cf->extra_info ); ?>" autocomplete="off" />
292 </div>
293 <?php
294 endif;
295
296 if ( in_array( 'placeholder_text', $field_class::$allowed_properties ) ) :
297 ?>
298 <div data-type="textfield" data-required="false" class="wpsc-input-group placeholder_text">
299 <div class="label-container">
300 <label for="">
301 <?php esc_attr_e( 'Placeholder', 'supportcandy' ); ?>
302 </label>
303 </div>
304 <input type="text" name="placeholder_text" value="<?php echo esc_attr( $cf->placeholder_text ); ?>" autocomplete="off">
305 </div>
306 <?php
307 endif;
308
309 if ( in_array( 'tl_width', $field_class::$allowed_properties ) ) :
310 ?>
311 <div data-type="number" data-required="false" class="wpsc-input-group tl_width">
312 <div class="label-container">
313 <label for="">
314 <?php esc_attr_e( 'Ticket list width (pixels)', 'supportcandy' ); ?>
315 </label>
316 </div>
317 <input type="number" name="tl_width" value="<?php echo esc_attr( intval( $cf->tl_width ) ); ?>" autocomplete="off">
318 </div>
319 <?php
320 endif;
321 }
322
323 /**
324 * Set custom field properties. Can be used by add/edit custom field.
325 * Ignore phpcs nonce issue as we already checked where it is called from.
326 *
327 * @param WPSC_Custom_Field $cf - custom field object.
328 * @param string $field_class - class of field category.
329 * @return void
330 */
331 public static function set_cf_properties( $cf, $field_class ) {
332
333 // extra info.
334 if ( in_array( 'extra_info', $field_class::$allowed_properties ) ) {
335 $cf->extra_info = isset( $_POST['extra_info'] ) ? sanitize_text_field( wp_unslash( $_POST['extra_info'] ) ) : ''; // phpcs:ignore
336 }
337
338 // placeholder!
339 if ( in_array( 'placeholder_text', $field_class::$allowed_properties ) ) {
340 $cf->placeholder_text = isset( $_POST['placeholder_text'] ) ? sanitize_text_field( wp_unslash( $_POST['placeholder_text'] ) ) : ''; // phpcs:ignore
341 }
342
343 // tl_width!
344 if ( in_array( 'tl_width', $field_class::$allowed_properties ) ) {
345 $tl_width = isset( $_POST['tl_width'] ) ? intval( $_POST['tl_width'] ) : 0; // phpcs:ignore
346 $cf->tl_width = $tl_width ? $tl_width : 100;
347 }
348
349 // save!
350 $cf->save();
351 }
352
353 /**
354 * Return orderby string
355 *
356 * @param WPSC_Custom_Field $cf - custom field object.
357 * @return string
358 */
359 public static function get_orderby_string( $cf ) {
360
361 return 'c.' . $cf->slug;
362 }
363
364 /**
365 * Returns printable customer value for custom field. Can be used in export tickets, replace macros etc.
366 *
367 * @param WPSC_Custom_Field $cf - custom field object.
368 * @param WPSC_Customer $customer - customer object.
369 * @return string
370 */
371 public static function get_customer_field_val( $cf, $customer ) {
372
373 return $customer->name;
374 }
375
376 /**
377 * Print customer value for given custom field on ticket list
378 *
379 * @param WPSC_Custom_Field $cf - custom field object.
380 * @param WPSC_Customer $customer - customer object.
381 * @return void
382 */
383 public static function print_tl_customer_field_val( $cf, $customer ) {
384
385 echo esc_attr( self::get_customer_field_val( $cf, $customer ) );
386 }
387 }
388 endif;
389
390 WPSC_DF_Customer_Name::init();
391