supportcandy / includes / custom-field-types / class-wpsc-df-date-closed.php

class-wpsc-df-date-closed.php in SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 3.4.3, at includes/custom-field-types/class-wpsc-df-date-closed.php

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1	<?php
2	if ( ! defined( 'ABSPATH' ) ) {
3	exit; // Exit if accessed directly!
4	}
5
6	if ( ! class_exists( 'WPSC_DF_Date_Closed' ) ) :
7
8	final class WPSC_DF_Date_Closed {
9
10	/**
11	* Slug for this custom field type
12	*
13	* @var string
14	*/
15	public static $slug = 'df_date_closed';
16
17	/**
18	* Set whether this custom field type is of type date
19	*
20	* @var boolean
21	*/
22	public static $is_date = true;
23
24	/**
25	* Set whether this custom field type has applicable to date range
26	*
27	* @var boolean
28	*/
29	public static $has_date_range = false;
30
31	/**
32	* Set whether this custom field type has multiple values
33	*
34	* @var boolean
35	*/
36	public static $has_multiple_val = false;
37
38	/**
39	* Data type for column created in tickets table
40	*
41	* @var string
42	*/
43	public static $data_type = 'DATETIME NULL DEFAULT NULL';
44
45	/**
46	* Set whether this custom field type has reference to other class
47	*
48	* @var boolean
49	*/
50	public static $has_ref = true;
51
52	/**
53	* Reference class for this custom field type so that its value(s) return with object or array of objects automatically. Empty string indicate no reference.
54	*
55	* @var string
56	*/
57	public static $ref_class = 'datetime';
58
59	/**
60	* Set whether this custom field field type is system default (no fields can be created from it).
61	*
62	* @var boolean
63	*/
64	public static $is_default = true;
65
66	/**
67	* Set whether this field type has extra information that can be used in ticket form, edit custom fields, etc.
68	*
69	* @var boolean
70	*/
71	public static $has_extra_info = false;
72
73	/**
74	* Set whether this custom field type can accept personal info.
75	*
76	* @var boolean
77	*/
78	public static $has_personal_info = false;
79
80	/**
81	* Set whether fields created from this custom field type is allowed in create ticket form
82	*
83	* @var boolean
84	*/
85	public static $is_ctf = false;
86
87	/**
88	* Set whether fields created from this custom field type is allowed in ticket list
89	*
90	* @var boolean
91	*/
92	public static $is_list = true;
93
94	/**
95	* Set whether fields created from this custom field type is allowed in ticket filter
96	*
97	* @var boolean
98	*/
99	public static $is_filter = true;
100
101	/**
102	* Set whether fields created from this custom field type can be given character limits
103	*
104	* @var boolean
105	*/
106	public static $has_char_limit = false;
107
108	/**
109	* Set whether fields created from this custom field type has custom options set in options table
110	*
111	* @var boolean
112	*/
113	public static $has_options = false;
114
115	/**
116	* Set whether fields created from this custom field type can be auto-filled
117	*
118	* @var boolean
119	*/
120	public static $is_auto_fill = false;
121
122	/**
123	* Set whether fields created from this custom field type can be available for ticket list sorting
124	*
125	* @var boolean
126	*/
127	public static $is_sort = true;
128
129	/**
130	* Set whether fields created from this custom field type can have placeholder
131	*
132	* @var boolean
133	*/
134	public static $is_placeholder = false;
135
136	/**
137	* Set whether fields created from this custom field type is applicable for visibility conditions in create ticket form
138	*
139	* @var boolean
140	*/
141	public static $is_visibility_conditions = false;
142
143	/**
144	* Set whether fields created from this custom field type is applicable for macros
145	*
146	* @var boolean
147	*/
148	public static $has_macro = true;
149
150	/**
151	* Set whether fields of this custom field type is applicalbe for search on ticket list page.
152	*
153	* @var boolean
154	*/
155	public static $is_search = false;
156
157	/**
158	* Initialize the class
159	*
160	* @return void
161	*/
162	public static function init() {
163
164	// Get object of this class.
165	add_filter( 'wpsc_load_ref_classes', array( __CLASS__, 'load_ref_class' ) );
166	}
167
168	/**
169	* Load current class to reference classes
170	*
171	* @param array $classes - Associative array of class names indexed by its slug.
172	* @return array
173	*/
174	public static function load_ref_class( $classes ) {
175
176	$classes[ self::$slug ] = array(
177	'class' => __CLASS__,
178	'save-key' => 'id',
179	);
180	return $classes;
181	}
182
183	/**
184	* Print operators for ticket form filter
185	*
186	* @param WPSC_Custom_Field $cf - custom field object.
187	* @param array $filter - Existing filters (if any).
188	* @return void
189	*/
190	public static function get_operators( $cf, $filter = array() ) {
191	?>
192
193	<div class="item conditional">
194	<select class="operator" onchange="wpsc_tc_get_operand(this, '<?php echo esc_attr( $cf->slug ); ?>', '<?php echo esc_attr( wp_create_nonce( 'wpsc_tc_get_operand' ) ); ?>');">
195	<option value=""><?php esc_attr_e( 'Compare As', 'supportcandy' ); ?></option>
196	<option <?php isset( $filter['operator'] ) && selected( $filter['operator'], '=' ); ?> value="="><?php esc_attr_e( 'Equals', 'supportcandy' ); ?></option>
197	<option <?php isset( $filter['operator'] ) && selected( $filter['operator'], '<' ); ?> value="<"><?php esc_attr_e( 'Less than', 'supportcandy' ); ?></option>
198	<option <?php isset( $filter['operator'] ) && selected( $filter['operator'], '<=' ); ?> value="<="><?php esc_attr_e( 'Less than or equals', 'supportcandy' ); ?></option>
199	<option <?php isset( $filter['operator'] ) && selected( $filter['operator'], '>' ); ?> value=">"><?php esc_attr_e( 'Greater than', 'supportcandy' ); ?></option>
200	<option <?php isset( $filter['operator'] ) && selected( $filter['operator'], '>=' ); ?> value=">="><?php esc_attr_e( 'Greater than or equals', 'supportcandy' ); ?></option>
201	<option <?php isset( $filter['operator'] ) && selected( $filter['operator'], 'BETWEEN' ); ?> value="BETWEEN"><?php esc_attr_e( 'Between', 'supportcandy' ); ?></option>
202	</select>
203	</div>
204	<?php
205	}
206
207	/**
208	* Print operators for ticket form filter
209	*
210	* @param string $operator - condition operator on which operands should be returned.
211	* @param WPSC_Custom_Field $cf - custom field object.
212	* @param array $filter - Exising functions (if any).
213	* @return void
214	*/
215	public static function get_operands( $operator, $cf, $filter = array() ) {
216
217	$unique_id = uniqid( 'wpsc_' );
218	$is_between = $operator == 'BETWEEN' ? true : false;
219	$operand_val_1 = isset( $filter['operand_val_1'] ) ? $filter['operand_val_1'] : '';
220	$operand_val_2 = isset( $filter['operand_val_2'] ) ? $filter['operand_val_2'] : '';
221	?>
222
223	<div class="item conditional operand <?php echo ! $is_between ? 'single' : ''; ?>">
224	<input type="text" class="operand_val_1 <?php echo esc_attr( $unique_id ); ?>" placeholder="<?php echo $is_between ? esc_attr__( 'From date', 'supportcandy' ) : ''; ?>" value="<?php echo esc_attr( $operand_val_1 ); ?>">
225	</div>
226	<script>
227	jQuery('.operand_val_1.<?php echo esc_attr( $unique_id ); ?>').flatpickr({
228	locale: "<?php echo esc_attr( WPSC_Functions::get_locale_iso() ); ?>",
229	});
230	</script>
231	<?php
232
233	if ( $is_between ) {
234	?>
235	<div class="item conditional operand">
236	<input type="text" class="operand_val_2 <?php echo esc_attr( $unique_id ); ?>" placeholder="<?php esc_attr_e( 'To date', 'supportcandy' ); ?>" value="">
237	</div>
238	<script>
239	jQuery('.operand_val_1.<?php echo esc_attr( $unique_id ); ?>').change(function() {
240	var fromDate = jQuery(this).val().trim();
241	jQuery('.operand_val_2.<?php echo esc_attr( $unique_id ); ?>').flatpickr({
242	minDate: fromDate,
243	defaultDate: fromDate,
244	locale: "<?php echo esc_attr( WPSC_Functions::get_locale_iso() ); ?>",
245	});
246	});
247	<?php
248	if ( $operand_val_2 ) {
249	?>
250	jQuery('.operand_val_2.<?php echo esc_attr( $unique_id ); ?>').flatpickr({
251	minDate: '<?php echo esc_attr( $operand_val_1 ); ?>',
252	defaultDate: '<?php echo esc_attr( $operand_val_2 ); ?>',
253	locale: "<?php echo esc_attr( WPSC_Functions::get_locale_iso() ); ?>",
254	});
255	<?php
256	}
257	?>
258	</script>
259	<?php
260	}
261	}
262
263	/**
264	* Parse filter and return sql query to be merged in ticket model query builder
265	*
266	* @param WPSC_Custom_Field $cf - custom field of this type.
267	* @param mixed $compare - comparison operator.
268	* @param mixed $val - value to compare.
269	* @return string
270	*/
271	public static function parse_filter( $cf, $compare, $val ) {
272
273	$str = '';
274
275	switch ( $compare ) {
276
277	case '=':
278	$from = WPSC_Functions::get_utc_date_str( $val . ' 00:00:00' );
279	$to = WPSC_Functions::get_utc_date_str( $val . ' 23:59:59' );
280	$str = 't.' . $cf->slug . ' BETWEEN \'' . esc_sql( $from ) . '\' AND \'' . esc_sql( $to ) . '\'';
281	break;
282
283	case '<':
284	$from = WPSC_Functions::get_utc_date_str( $val . ' 00:00:00' );
285	$str = 't.' . $cf->slug . $compare . '\'' . esc_sql( $from ) . '\'';
286	break;
287
288	case '>':
289	$to = WPSC_Functions::get_utc_date_str( esc_sql( $val ) . ' 23:59:59' );
290	$str = 't.' . $cf->slug . $compare . '\'' . esc_sql( $to ) . '\'';
291	break;
292
293	case '<=':
294	$from = WPSC_Functions::get_utc_date_str( $val . ' 00:00:00' );
295	$to = WPSC_Functions::get_utc_date_str( $val . ' 23:59:59' );
296	$arr = array(
297	't.' . $cf->slug . $compare . '\'' . esc_sql( $from ) . '\'',
298	't.' . $cf->slug . ' BETWEEN \'' . esc_sql( $from ) . '\' AND \'' . esc_sql( $to ) . '\'',
299	);
300	$str = '(' . implode( ' OR ', $arr ) . ')';
301	break;
302
303	case '>=':
304	$from = WPSC_Functions::get_utc_date_str( esc_sql( $val ) . ' 00:00:00' );
305	$to = WPSC_Functions::get_utc_date_str( esc_sql( $val ) . ' 23:59:59' );
306	$arr = array(
307	't.' . $cf->slug . $compare . '\'' . esc_sql( $to ) . '\'',
308	't.' . $cf->slug . ' BETWEEN \'' . esc_sql( $from ) . '\' AND \'' . esc_sql( $to ) . '\'',
309	);
310	$str = '(' . implode( ' OR ', $arr ) . ')';
311	break;
312
313	case 'BETWEEN':
314	$from = $val['operand_val_1'];
315	$to = $val['operand_val_2'];
316	if ( preg_match( '/^\d{4}-\d{2}-\d{2}\s\d{2}:\d{2}:\d{2}$/', $from ) ) {
317	$from = WPSC_Functions::get_utc_date_str( $val['operand_val_1'] );
318	$to = WPSC_Functions::get_utc_date_str( $val['operand_val_2'] );
319	} else {
320	$from = WPSC_Functions::get_utc_date_str( $val['operand_val_1'] . ' 00:00:00' );
321	$to = WPSC_Functions::get_utc_date_str( $val['operand_val_2'] . ' 23:59:59' );
322	}
323	$str = 't.' . $cf->slug . ' BETWEEN \'' . esc_sql( $from ) . '\' AND \'' . esc_sql( $to ) . '\'';
324	break;
325
326	default:
327	$str = '1=1';
328	}
329
330	return $str;
331	}
332
333	/**
334	* Return orderby string
335	*
336	* @param WPSC_Custom_Field $cf - custom field object.
337	* @return string
338	*/
339	public static function get_orderby_string( $cf ) {
340
341	return 't.' . $cf->slug;
342	}
343
344	/**
345	* Check ticket condition
346	*
347	* @param array $condition - array with condition data.
348	* @param WPSC_Custom_Field $cf - custom field object.
349	* @param WPSC_Ticket $ticket - ticket object.
350	* @return boolean
351	*/
352	public static function is_valid_ticket_condition( $condition, $cf, $ticket ) {
353
354	$flag = true;
355	$date = $ticket->{$cf->slug};
356	if ( ! is_object( $date ) ) {
357	return false;
358	}
359
360	$date->setTimezone( wp_timezone() );
361
362	switch ( $condition['operator'] ) {
363
364	case '=':
365	$flag = $date->format( 'Y-m-d' ) == $condition['operand_val_1'] ? true : false;
366	break;
367
368	case '<':
369	$operand = new DateTime( $condition['operand_val_1'] );
370	$flag = $operand < $date ? true : false;
371	break;
372
373	case '>':
374	$operand = new DateTime( $condition['operand_val_1'] );
375	$flag = $operand > $date ? true : false;
376	break;
377
378	case '<=':
379	$operand = new DateTime( $condition['operand_val_1'] );
380	$flag = $operand <= $date ? true : false;
381	break;
382
383	case '>=':
384	$operand = new DateTime( $condition['operand_val_1'] );
385	$flag = $operand >= $date ? true : false;
386	break;
387
388	case 'BETWEEN':
389	$operand1 = new DateTime( $condition['operand_val_1'] );
390	$operand2 = new DateTime( $condition['operand_val_2'] );
391	$flag = $operand1 <= $date && $operand2 >= $date ? true : false;
392	break;
393
394	default:
395	$flag = true;
396	}
397
398	return $flag;
399	}
400
401	/**
402	* Return default value for custom field of this type
403	*
404	* @param WPSC_Custom_Field $cf - custom field object.
405	* @return mixed
406	*/
407	public static function get_default_value( $cf ) {
408
409	return '';
410	}
411
412	/**
413	* Return val field for meta query of this type of custom field
414	*
415	* @param array $condition - condition data.
416	* @return mixed
417	*/
418	public static function get_meta_value( $condition ) {
419
420	$operator = $condition['operator'];
421	switch ( $operator ) {
422
423	case '=':
424	case '<':
425	case '<=':
426	case '>':
427	case '>=':
428	return $condition['operand_val_1'];
429
430	case 'BETWEEN':
431	if (
432	! ( isset( $condition['operand_val_1'] ) && preg_match( '/^(\d{4})-\d{2}-(\d{2})$/', $condition['operand_val_1'] ) ) \|\|
433	! ( isset( $condition['operand_val_2'] ) && preg_match( '/^(\d{4})-\d{2}-(\d{2})$/', $condition['operand_val_2'] ) )
434	) {
435	return false;
436	}
437
438	return array(
439	'operand_val_1' => $condition['operand_val_1'],
440	'operand_val_2' => $condition['operand_val_2'],
441	);
442	}
443	return false;
444	}
445
446	/**
447	* Print edit custom field properties
448	*
449	* @param WPSC_Custom_Fields $cf - custom field object.
450	* @param string $field_class - class name of field category.
451	* @return void
452	*/
453	public static function get_edit_custom_field_properties( $cf, $field_class ) {
454	?>
455
456	<div data-type="date-format" data-required="false" class="wpsc-input-group date-format">
457	<div class="label-container">
458	<label for=""><?php esc_attr_e( 'Display as', 'supportcandy' ); ?></label>
459	</div>
460	<select name="date_display_as">
461	<option <?php selected( $cf->date_display_as, 'date' ); ?> value="date"><?php esc_attr_e( 'Date Format', 'supportcandy' ); ?></option>
462	<option <?php selected( $cf->date_display_as, 'diff' ); ?> value="diff"><?php esc_attr_e( 'Date Difference (e.g. 1 hour ago)', 'supportcandy' ); ?></option>
463	</select>
464	</div>
465
466	<div data-type="date-format" data-required="false" class="wpsc-input-group date-format">
467	<div class="label-container">
468	<label for=""><?php esc_attr_e( 'Date format', 'supportcandy' ); ?></label>
469	</div>
470	<input type="text" name="date_format" value="<?php echo esc_attr( $cf->date_format ); ?>" autocomplete="off" />
471	</div>
472	<?php
473
474	if ( in_array( 'tl_width', $field_class::$allowed_properties ) ) :
475	?>
476	<div data-type="number" data-required="false" class="wpsc-input-group tl_width">
477	<div class="label-container">
478	<label for="">
479	<?php esc_attr_e( 'Ticket list width (pixels)', 'supportcandy' ); ?>
480	</label>
481	</div>
482	<input type="number" name="tl_width" value="<?php echo esc_attr( intval( $cf->tl_width ) ); ?>" autocomplete="off">
483	</div>
484	<?php
485	endif;
486	}
487
488	/**
489	* Set custom field properties. Can be used by add/edit custom field.
490	* Ignore phpcs nonce issue as we already checked where it is called from.
491	*
492	* @param WPSC_Custom_Field $cf - custom field object.
493	* @param string $field_class - class of field category.
494	* @return void
495	*/
496	public static function set_cf_properties( $cf, $field_class ) {
497
498	// date display as.
499	$cf->date_display_as = isset( $_POST['date_display_as'] ) ? sanitize_text_field( wp_unslash( $_POST['date_display_as'] ) ) : 'date'; // phpcs:ignore
500
501	// date format.
502	$cf->date_format = isset( $_POST['date_format'] ) ? sanitize_text_field( wp_unslash( $_POST['date_format'] ) ) : ''; // phpcs:ignore
503
504	// tl_width!
505	if ( in_array( 'tl_width', $field_class::$allowed_properties ) ) {
506	$tl_width = isset( $_POST['tl_width'] ) ? intval( $_POST['tl_width'] ) : 0; // phpcs:ignore
507	$cf->tl_width = $tl_width ? $tl_width : 100;
508	}
509
510	// save!
511	$cf->save();
512	}
513
514	/**
515	* Returns printable ticket value for custom field. Can be used in export tickets, replace macros etc.
516	*
517	* @param WPSC_Custom_Field $cf - custom field object.
518	* @param WPSC_Ticket $ticket - ticket object.
519	* @param string $module - module name.
520	* @return string
521	*/
522	public static function get_ticket_field_val( $cf, $ticket, $module = '' ) {
523
524	$general_settings = get_option( 'wpsc-gs-general' );
525	$format = $cf->date_format ? $cf->date_format : $general_settings['default-date-format'];
526	$date = $ticket->{$cf->slug};
527	$value = is_object( $date ) ? wp_date( $format, $date->setTimezone( wp_timezone() )->getTimestamp() ) : '';
528
529	return apply_filters( 'wpsc_ticket_field_val_date_closed', $value, $cf, $ticket, $module );
530	}
531
532	/**
533	* Print ticket value for given custom field on ticket list
534	*
535	* @param WPSC_Custom_Field $cf - custom field object.
536	* @param WPSC_Ticket $ticket - ticket object.
537	* @return void
538	*/
539	public static function print_tl_ticket_field_val( $cf, $ticket ) {
540
541	$date = $ticket->{$cf->slug};
542	if ( ! is_object( $date ) ) {
543	return;
544	}
545
546	$now = new DateTime();
547	$date_str = self::get_ticket_field_val( $cf, $ticket );
548	$diff_str = WPSC_Functions::date_interval_highest_unit_ago( $date->diff( $now ) );
549	if ( $cf->date_display_as == 'date' ) {
550	?>
551	<span title="<?php echo esc_attr( $diff_str ); ?>"><?php echo esc_attr( $date_str ); ?></span>
552	<?php
553	} else {
554	?>
555	<span title="<?php echo esc_attr( $date_str ); ?>"><?php echo esc_attr( $diff_str ); ?></span>
556	<?php
557	}
558	}
559
560	/**
561	* Print ticket value for given custom field on widget
562	*
563	* @param WPSC_Custom_Field $cf - custom field object.
564	* @param WPSC_Ticket $ticket - ticket object.
565	* @return void
566	*/
567	public static function print_widget_ticket_field_val( $cf, $ticket ) {
568
569	self::print_tl_ticket_field_val( $cf, $ticket );
570	}
571	}
572	endif;
573
574	WPSC_DF_Date_Closed::init();
575