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<?php |
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if ( ! defined( 'ABSPATH' ) ) { |
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exit; // Exit if accessed directly |
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} |
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|
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global $wpscfunction; |
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|
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$ticket_notes_history_with_logs = ''; |
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|
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$threads = get_posts(array( |
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'post_type' => 'wpsc_ticket_thread', |
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'post_status' => 'publish', |
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'posts_per_page' => -1, |
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'orderby' => 'date', |
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'order' => 'DESC', |
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'meta_query' => array( |
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'relation' => 'AND', |
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array( |
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'key' => 'ticket_id', |
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'value' => $ticket_id, |
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'compare' => '=' |
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), |
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array( |
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'key' => 'thread_type', |
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'value' => array('note','log'), |
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'compare' => 'IN' |
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), |
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), |
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)); |
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|
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$auth_id = $wpscfunction->get_ticket_fields($ticket_id,'ticket_auth_code'); |
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|
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if($threads){ |
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$tags = array("<strong>", "</strong>"); |
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foreach ($threads as $thread) { |
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$thread_type = get_post_meta( $thread->ID,'thread_type',true); |
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$user_name = get_post_meta($thread->ID,'customer_name',true); |
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if(get_post_meta($thread->ID, 'thread_type',true) == 'log'){ |
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$thread_type = '(log)'; |
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}else{ |
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$thread_type ='(' . $thread_type .')'; |
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} |
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|
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$attachments = get_post_meta($thread->ID, 'attachments', true); |
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|
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$ticket_notes_history_with_logs .= '<hr><strong>'.$user_name.'</strong> <small><i>'.$wpscfunction->time_elapsed_timestamp($thread->post_date_gmt).'</i> ' . $thread_type . ' </small><br>'.$thread->post_content; |
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|
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if($attachments){ |
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$ticket_notes_history_with_logs .= 'Attachments :'; |
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foreach( $attachments as $attachment ): |
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$attach = array(); |
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$attach_meta = get_term_meta($attachment); |
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foreach ($attach_meta as $key => $value) { |
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$attach[$key] = $value[0]; |
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} |
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$download_url = home_url('/').'?wpsc_attachment='.$attachment.'&tid='.$ticket_id.'&tac='.$auth_id; |
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$ticket_notes_history_with_logs.= '<br><a style="text-decoration:none;" href="'.$download_url.'" target="_blank">'.$attach['filename'].'</a>'; |
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endforeach; |
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} |
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} |
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} |
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|
