| 1 |
<?php |
| 2 |
if ( ! defined( 'ABSPATH' ) ) { |
| 3 |
exit; // Exit if accessed directly |
| 4 |
} |
| 5 |
|
| 6 |
global $current_user, $wpscfunction,$wpdb; |
| 7 |
|
| 8 |
$wpsc_ticket_data = $wpscfunction->get_ticket($ticket_id); |
| 9 |
$ln_flag = false; |
| 10 |
$tdec_flag = false; |
| 11 |
$lr_flag = false; |
| 12 |
|
| 13 |
preg_match_all("/{[^}]*}/" ,$str,$matches); |
| 14 |
$matches = array_unique($matches[0]); |
| 15 |
|
| 16 |
foreach($matches as $match){ |
| 17 |
|
| 18 |
$field = get_term_by('slug',str_replace("{}"," ",$match),'wpsc_ticket_custom_fields'); |
| 19 |
if(!$field) continue; |
| 20 |
|
| 21 |
$tf_type = get_term_meta( $field->term_id, 'wpsc_tf_type', true); |
| 22 |
|
| 23 |
if($tf_type > '0') { |
| 24 |
switch ($tf_type) { |
| 25 |
case '1': |
| 26 |
case '2': |
| 27 |
case '4': |
| 28 |
case '9': |
| 29 |
$text = $wpscfunction->get_ticket_meta($ticket_id,$field->slug,true); |
| 30 |
$str = str_replace('{'.$field->slug.'}', $text, $str); |
| 31 |
break; |
| 32 |
|
| 33 |
case '3': |
| 34 |
$text = $wpscfunction->get_ticket_meta($ticket_id,$field->slug); |
| 35 |
if($text){ |
| 36 |
$str = str_replace('{'.$field->slug.'}', implode(', ',$text), $str); |
| 37 |
} else { |
| 38 |
$str = str_replace('{'.$field->slug.'}', '', $str); |
| 39 |
} |
| 40 |
break; |
| 41 |
|
| 42 |
case '5': |
| 43 |
$text = $wpscfunction->get_ticket_meta($ticket_id,$field->slug,true); |
| 44 |
$str = str_replace('{'.$field->slug.'}', nl2br($text), $str); |
| 45 |
break; |
| 46 |
|
| 47 |
case '6': |
| 48 |
$date = $wpscfunction->get_ticket_meta($ticket_id,$field->slug,true); |
| 49 |
$str = str_replace('{'.$field->slug.'}', $this->datetimeToCalenderFormat($date), $str); |
| 50 |
break; |
| 51 |
|
| 52 |
case '7': |
| 53 |
$text = $wpscfunction->get_ticket_meta($ticket_id,$field->slug,true); |
| 54 |
$text = $text ? '<a href="'.$text.'" target="_blank">'.$text.'</a>' : ''; |
| 55 |
$str = str_replace('{'.$field->slug.'}', $text, $str); |
| 56 |
break; |
| 57 |
|
| 58 |
case '8': |
| 59 |
$text = $wpscfunction->get_ticket_meta($ticket_id,$field->slug,true); |
| 60 |
$text = $text ? '<a href="mailto:'.$text.'" target="_blank">'.$text.'</a>' : ''; |
| 61 |
$str = str_replace('{'.$field->slug.'}', $text, $str); |
| 62 |
break; |
| 63 |
|
| 64 |
case '10': |
| 65 |
$attachments = $wpscfunction->get_ticket_meta($ticket_id, $field->slug); |
| 66 |
$auth_id = $wpscfunction->get_ticket_fields($ticket_id,'ticket_auth_code'); |
| 67 |
$attach_url = array(); |
| 68 |
if($attachments){ |
| 69 |
foreach( $attachments as $attachment ): |
| 70 |
$attach = array(); |
| 71 |
$attach_meta = get_term_meta($attachment); |
| 72 |
foreach ($attach_meta as $key => $value) { |
| 73 |
$attach[$key] = $value[0]; |
| 74 |
} |
| 75 |
$upload_dir = wp_upload_dir(); |
| 76 |
|
| 77 |
$wpsp_file = get_term_meta($attachment,'wpsp_file'); |
| 78 |
|
| 79 |
if ($wpsp_file) { |
| 80 |
$file_url = $upload_dir['baseurl'] . '/wpsp/'. $attach['save_file_name']; |
| 81 |
}else { |
| 82 |
if( isset($attach['is_restructured']) && $attach['is_restructured']){ |
| 83 |
$updated_time = get_term_meta($attachment,'time_uploaded',true); |
| 84 |
$time = strtotime($updated_time); |
| 85 |
$month = date("m",$time); |
| 86 |
$year = date("Y",$time); |
| 87 |
$file_url = $upload_dir['baseurl'] . '/wpsc/'.$year.'/'.$month.'/'. $attach['save_file_name']; |
| 88 |
}else{ |
| 89 |
$file_url = $upload_dir['baseurl'] . '/wpsc/'. $attach['save_file_name']; |
| 90 |
} |
| 91 |
} |
| 92 |
|
| 93 |
$download_url = home_url('/').'?wpsc_attachment='.$attachment.'&tid='.$ticket_id.'&tac='.$auth_id; |
| 94 |
$attach_url[] = '<a href="'.$download_url.'" target="_blank">'.$attach['filename'].'</a>'; |
| 95 |
|
| 96 |
endforeach; |
| 97 |
|
| 98 |
$str = str_replace('{'.$field->slug.'}', implode('<br />',$attach_url), $str); |
| 99 |
|
| 100 |
} else { |
| 101 |
$str = str_replace('{'.$field->slug.'}', ' ', $str); |
| 102 |
} |
| 103 |
break; |
| 104 |
|
| 105 |
case '18': |
| 106 |
$date = $wpscfunction->get_ticket_meta( $ticket_id, $field->slug, true ); |
| 107 |
if($date){ |
| 108 |
$str = str_replace('{'.$field->slug.'}', $date, $str); |
| 109 |
} else { |
| 110 |
$str = str_replace('{'.$field->slug.'}', '', $str); |
| 111 |
} |
| 112 |
break; |
| 113 |
|
| 114 |
case '21': |
| 115 |
$time = $wpscfunction->get_ticket_meta($ticket_id, $field->slug, true); |
| 116 |
$time_format = get_term_meta($field->term_id, 'wpsc_time_format',true); |
| 117 |
|
| 118 |
if($time){ |
| 119 |
if($time_format == '12'){ |
| 120 |
$str = str_replace('{'.$field->slug.'}', date("h:i:s a", strtotime($time)), $str); |
| 121 |
} else{ |
| 122 |
$str = str_replace('{'.$field->slug.'}', $time, $str); |
| 123 |
} |
| 124 |
}else{ |
| 125 |
$str = str_replace('{'.$field->slug.'}', '', $str); |
| 126 |
} |
| 127 |
break; |
| 128 |
|
| 129 |
default : |
| 130 |
$str = apply_filters('wpsc_replace_macro_custom',$str,$ticket_id,$tf_type,$field); |
| 131 |
break; |
| 132 |
} |
| 133 |
} else{ |
| 134 |
|
| 135 |
switch($match){ |
| 136 |
|
| 137 |
// Ticket ID |
| 138 |
case '{ticket_id}': |
| 139 |
$str = str_replace('{ticket_id}', $ticket_id, $str); |
| 140 |
break; |
| 141 |
|
| 142 |
// Ticket Status |
| 143 |
case '{ticket_status}': |
| 144 |
|
| 145 |
$ticket_status = (!empty($wpsc_ticket_data)) && isset( $wpsc_ticket_data['ticket_status'] ) ? $this->get_status_name($wpsc_ticket_data['ticket_status']) : ''; |
| 146 |
$str = str_replace('{ticket_status}', $ticket_status, $str); |
| 147 |
break; |
| 148 |
|
| 149 |
// Ticket Category |
| 150 |
case '{ticket_category}' : |
| 151 |
$ticket_category = (!empty($wpsc_ticket_data)) && isset( $wpsc_ticket_data['ticket_category'] ) ? $this->get_category_name($wpsc_ticket_data['ticket_category']) : ''; |
| 152 |
$str = str_replace('{ticket_category}', $ticket_category, $str); |
| 153 |
break; |
| 154 |
|
| 155 |
// Ticket Priority |
| 156 |
case '{ticket_priority}': |
| 157 |
$ticket_priority = (!empty($wpsc_ticket_data)) && isset( $wpsc_ticket_data['ticket_priority'] ) ? $this->get_priority_name($wpsc_ticket_data['ticket_priority']) : ''; |
| 158 |
$str = str_replace('{ticket_priority}',$ticket_priority, $str); |
| 159 |
break; |
| 160 |
|
| 161 |
// Customer Name |
| 162 |
case '{customer_name}': |
| 163 |
$customer_name = (!empty($wpsc_ticket_data)) && isset( $wpsc_ticket_data['customer_name'] ) ? stripslashes($wpsc_ticket_data['customer_name']) : ''; |
| 164 |
$str = str_replace('{customer_name}',$customer_name, $str); |
| 165 |
break; |
| 166 |
|
| 167 |
// Customer Email |
| 168 |
case '{customer_email}': |
| 169 |
$customer_email = (!empty($wpsc_ticket_data)) && isset( $wpsc_ticket_data['customer_email'] ) ? $wpsc_ticket_data['customer_email'] : ''; |
| 170 |
$str = str_replace('{customer_email}',$customer_email, $str); |
| 171 |
break; |
| 172 |
|
| 173 |
// Subject |
| 174 |
case '{ticket_subject}': |
| 175 |
$ticket_subject = (!empty($wpsc_ticket_data)) && isset( $wpsc_ticket_data['ticket_subject'] ) ? $wpsc_ticket_data['ticket_subject'] : ''; |
| 176 |
$str = str_replace('{ticket_subject}', stripslashes($ticket_subject), $str); |
| 177 |
break; |
| 178 |
|
| 179 |
//User Type |
| 180 |
case '{user_type}': |
| 181 |
$user_type = (!empty($wpsc_ticket_data)) && isset( $wpsc_ticket_data['user_type'] ) ? $wpsc_ticket_data['user_type'] : ''; |
| 182 |
$str = str_replace('{user_type}', $user_type, $str); |
| 183 |
break; |
| 184 |
|
| 185 |
// Ticket Description |
| 186 |
case '{ticket_description}': |
| 187 |
|
| 188 |
$ticket_description = $this->get_ticket_description($ticket_id); |
| 189 |
if (strpos($str, 'ticket_description') !== false) { |
| 190 |
$tdec_flag = true; |
| 191 |
} |
| 192 |
$str = str_replace('{ticket_description}', $ticket_description['description'], $str); |
| 193 |
break; |
| 194 |
|
| 195 |
// Last Reply |
| 196 |
case '{last_reply}': |
| 197 |
$last_reply = $this->get_last_reply($ticket_id); |
| 198 |
if (strpos($str, 'last_reply') !== false) { |
| 199 |
$lr_flag = true; |
| 200 |
} |
| 201 |
$str = str_replace('{last_reply}', $last_reply['description'],$str); |
| 202 |
break; |
| 203 |
|
| 204 |
// Last Reply User Name |
| 205 |
case '{last_reply_user_name}': |
| 206 |
$last_reply = $this->get_last_reply($ticket_id); |
| 207 |
$str = str_replace('{last_reply_user_name}', $last_reply['user_name'], $str); |
| 208 |
break; |
| 209 |
|
| 210 |
// Last Reply User Email |
| 211 |
case '{last_reply_user_email}': |
| 212 |
$last_reply = $this->get_last_reply($ticket_id); |
| 213 |
$str = str_replace('{last_reply_user_email}', $last_reply['user_email'], $str); |
| 214 |
break; |
| 215 |
|
| 216 |
// Last Note |
| 217 |
case '{last_note}': |
| 218 |
$last_note = $this->get_last_note($ticket_id); |
| 219 |
|
| 220 |
if (strpos($str, 'last_note') !== false) { |
| 221 |
$ln_flag = true; |
| 222 |
} |
| 223 |
$str = str_replace('{last_note}', $last_note['description'], $str); |
| 224 |
break; |
| 225 |
|
| 226 |
// Last Note User Name |
| 227 |
case '{last_note_user_name}': |
| 228 |
$last_note = $this->get_last_note($ticket_id); |
| 229 |
$str = str_replace('{last_note_user_name}', $last_note['user_name'], $str); |
| 230 |
break; |
| 231 |
|
| 232 |
// Last Note User Email |
| 233 |
case '{last_note_user_email}': |
| 234 |
$last_note = $this->get_last_note($ticket_id); |
| 235 |
$str = str_replace('{last_note_user_email}', $last_note['user_email'], $str); |
| 236 |
break; |
| 237 |
|
| 238 |
// Current User Name |
| 239 |
case '{current_user_name}': |
| 240 |
$str = str_replace('{current_user_name}', $current_user->display_name, $str); |
| 241 |
break; |
| 242 |
|
| 243 |
// Current User Email |
| 244 |
case '{current_user_email}': |
| 245 |
$str = str_replace('{current_user_email}', $current_user->user_email, $str); |
| 246 |
break; |
| 247 |
|
| 248 |
// Ticket History |
| 249 |
case '{ticket_history}': |
| 250 |
$ticket_history = $this->get_ticket_history($ticket_id); |
| 251 |
$str = str_replace('{ticket_history}', $ticket_history, $str); |
| 252 |
break; |
| 253 |
|
| 254 |
// Assigned Agents |
| 255 |
case '{assigned_agent}': |
| 256 |
$assigned_agents = $this->get_assigned_agent_names($ticket_id); |
| 257 |
$str = str_replace('{assigned_agent}', $assigned_agents, $str); |
| 258 |
break; |
| 259 |
|
| 260 |
// Previously Assigned agents |
| 261 |
case '{previously_assigned_agent}': |
| 262 |
$previously_assigned_agent = $this->get_previously_assigned_agents_names($ticket_id); |
| 263 |
$str = str_replace('{previously_assigned_agent}', $previously_assigned_agent, $str); |
| 264 |
break; |
| 265 |
|
| 266 |
// Date created |
| 267 |
case '{date_created}': |
| 268 |
$date_created = (!empty($wpsc_ticket_data)) && isset( $wpsc_ticket_data['date_created'] ) ? get_date_from_gmt( $wpsc_ticket_data['date_created'] ,$this->time_elapsed_timestamp($wpsc_ticket_data['date_created']) ) : ''; |
| 269 |
$str = str_replace('{date_created}',$date_created, $str); |
| 270 |
break; |
| 271 |
|
| 272 |
// Date updated |
| 273 |
case '{date_updated}': |
| 274 |
$date_updated = (!empty($wpsc_ticket_data)) && isset( $wpsc_ticket_data['date_updated'] ) ? get_date_from_gmt($wpsc_ticket_data['date_updated']) : ''; |
| 275 |
$str = str_replace('{date_updated}', $date_updated , $str); |
| 276 |
break; |
| 277 |
|
| 278 |
// Agent created |
| 279 |
case '{agent_created}': |
| 280 |
$agent_created = (!empty($wpsc_ticket_data)) && isset( $wpsc_ticket_data['agent_created'] ) ? $this->get_agent_name($wpsc_ticket_data['agent_created']) : ''; |
| 281 |
$str = str_replace('{agent_created}',$agent_created, $str); |
| 282 |
break; |
| 283 |
|
| 284 |
// All ticket history |
| 285 |
case '{ticket_history_all}': |
| 286 |
$ticket_history_all = $this->get_ticket_history_all($ticket_id); |
| 287 |
$str = str_replace('{ticket_history_all}', $ticket_history_all,$str); |
| 288 |
break; |
| 289 |
|
| 290 |
// All ticket history with all notes |
| 291 |
case '{ticket_history_all_with_notes}': |
| 292 |
if ($current_user && $current_user->has_cap('wpsc_agent')) { |
| 293 |
|
| 294 |
$ticket_history_all_with_notes = $this->get_ticket_history_all_with_notes($ticket_id); |
| 295 |
$str = str_replace('{ticket_history_all_with_notes}', $ticket_history_all_with_notes, $str); |
| 296 |
|
| 297 |
} else { |
| 298 |
$str = str_replace('{ticket_history_all_with_notes}',' ',$str); |
| 299 |
} |
| 300 |
break; |
| 301 |
|
| 302 |
// All ticket history of notes |
| 303 |
case '{ticket_notes_history}': |
| 304 |
if ($current_user && $current_user->has_cap('wpsc_agent')) { |
| 305 |
|
| 306 |
$ticket_notes_history = $this->ticket_notes_history($ticket_id); |
| 307 |
$str = str_replace('{ticket_notes_history}',$ticket_notes_history , $str); |
| 308 |
|
| 309 |
} else { |
| 310 |
$str = str_replace('{ticket_notes_history}',' ', $str); |
| 311 |
} |
| 312 |
break; |
| 313 |
|
| 314 |
// Ticket URL |
| 315 |
case '{ticket_url}': |
| 316 |
|
| 317 |
$ticket_auth_code = (!empty($wpsc_ticket_data)) && isset( $wpsc_ticket_data['ticket_auth_code'] ) ? $wpsc_ticket_data['ticket_auth_code'] : ''; |
| 318 |
$ticket_url = get_permalink(get_option('wpsc_support_page_id')).'?support_page=open_ticket&ticket_id='.$ticket_id.'&auth_code='.$ticket_auth_code; |
| 319 |
$ticket_url = apply_filters('wpsc_ticket_url',$ticket_url,$ticket_id); |
| 320 |
$ticket_url = '<a href="'.$ticket_url.'" target="_blank">'.$ticket_url.'</a>'; |
| 321 |
$str = str_replace('{ticket_url}', $ticket_url, $str); |
| 322 |
break; |
| 323 |
|
| 324 |
// All ticket history with logs |
| 325 |
case '{ticket_history_all_with_logs}': |
| 326 |
if ($current_user && $current_user->has_cap('wpsc_agent')) { |
| 327 |
|
| 328 |
$ticket_history_all_with_logs = $this->get_ticket_history_all_with_logs($ticket_id); |
| 329 |
$str = str_replace('{ticket_history_all_with_logs}', $ticket_history_all_with_logs, $str); |
| 330 |
|
| 331 |
}else{ |
| 332 |
$str = str_replace('{ticket_history_all_with_logs}', ' ', $str); |
| 333 |
} |
| 334 |
break; |
| 335 |
|
| 336 |
// All ticket history with notes and log |
| 337 |
case '{ticket_history_all_with_notes_and_logs}': |
| 338 |
if ( $current_user && $current_user->has_cap('wpsc_agent')) { |
| 339 |
|
| 340 |
$ticket_history_all_with_notes_and_logs = $this->get_ticket_history_all_with_notes_and_logs($ticket_id); |
| 341 |
$str = str_replace('{ticket_history_all_with_notes_and_logs}', $ticket_history_all_with_notes_and_logs, $str); |
| 342 |
|
| 343 |
} else { |
| 344 |
$str = str_replace('{ticket_history_all_with_notes_and_logs}',' ', $str); |
| 345 |
} |
| 346 |
break; |
| 347 |
|
| 348 |
// Ticket notes history with logs |
| 349 |
case '{ticket_notes_history_with_logs}': |
| 350 |
if ($current_user && $current_user->has_cap('wpsc_agent')) { |
| 351 |
|
| 352 |
$ticket_notes_history_with_logs = $this->get_ticket_notes_history_with_logs($ticket_id); |
| 353 |
$str = str_replace('{ticket_notes_history_with_logs}', $ticket_notes_history_with_logs, $str); |
| 354 |
|
| 355 |
}else { |
| 356 |
$str = str_replace('{ticket_notes_history_with_logs}',' ', $str); |
| 357 |
} |
| 358 |
break; |
| 359 |
|
| 360 |
//Date Closed |
| 361 |
case '{date_closed}': |
| 362 |
$date_closed = $wpscfunction->time_elapsed_timestamp($wpscfunction->get_ticket_meta($ticket_id, 'date_closed', true)); |
| 363 |
$str = str_replace('{date_closed}', $date_closed, $str); |
| 364 |
break; |
| 365 |
|
| 366 |
case '{customer_first_name}': |
| 367 |
$customer_email = (!empty($wpsc_ticket_data)) && isset( $wpsc_ticket_data['customer_email'] ) ? stripslashes($wpsc_ticket_data['customer_email']) : ''; |
| 368 |
$user = get_user_by( 'email', $customer_email ); |
| 369 |
if($user){ |
| 370 |
$first_name = get_user_meta( $user->ID,'first_name', true ); |
| 371 |
if($first_name){ |
| 372 |
$str = str_replace('{customer_first_name}',$first_name, $str); |
| 373 |
}else{ |
| 374 |
$customer_name = (!empty($wpsc_ticket_data)) && isset( $wpsc_ticket_data['customer_name'] ) ? stripslashes($wpsc_ticket_data['customer_name']) : ''; |
| 375 |
$str = str_replace('{customer_first_name}',$customer_name, $str); |
| 376 |
} |
| 377 |
}else{ |
| 378 |
$customer_name = (!empty($wpsc_ticket_data)) && isset( $wpsc_ticket_data['customer_name'] ) ? stripslashes($wpsc_ticket_data['customer_name']) : ''; |
| 379 |
$str = str_replace('{customer_first_name}',$customer_name, $str); |
| 380 |
} |
| 381 |
break; |
| 382 |
|
| 383 |
case '{last_reply_user_first_name}': |
| 384 |
$last_reply = $this->get_last_reply($ticket_id); |
| 385 |
$user = get_user_by('email',$last_reply['user_email']); |
| 386 |
if( $user ){ |
| 387 |
$first_name = get_user_meta( $user->ID,'first_name', true ); |
| 388 |
if($first_name){ |
| 389 |
$str = str_replace('{last_reply_user_first_name}',$first_name, $str); |
| 390 |
}else{ |
| 391 |
$str = str_replace('{last_reply_user_first_name}',$last_reply['user_name'], $str); |
| 392 |
} |
| 393 |
}else{ |
| 394 |
$str = str_replace('{last_reply_user_first_name}', $last_reply['user_name'], $str); |
| 395 |
} |
| 396 |
break; |
| 397 |
|
| 398 |
case '{current_user_first_name}': |
| 399 |
$first_name = get_user_meta( $current_user->ID,'first_name', true ); |
| 400 |
if($first_name){ |
| 401 |
$str = str_replace('{current_user_first_name}',$first_name, $str); |
| 402 |
}else{ |
| 403 |
$str = str_replace('{current_user_first_name}',$current_user->display_name, $str); |
| 404 |
} |
| 405 |
break; |
| 406 |
|
| 407 |
case '{last_note_user_first_name}': |
| 408 |
$last_note = $this->get_last_note($ticket_id); |
| 409 |
$user = get_user_by('email',$last_note['user_email']); |
| 410 |
if( $user ){ |
| 411 |
$first_name = get_user_meta( $user->ID,'first_name', true ); |
| 412 |
if($first_name){ |
| 413 |
$str = str_replace('{last_note_user_first_name}',$first_name, $str); |
| 414 |
}else{ |
| 415 |
$str = str_replace('{last_note_user_first_name}',$last_note['user_name'], $str); |
| 416 |
} |
| 417 |
}else{ |
| 418 |
$str = str_replace('{last_note_user_first_name}', $last_note['user_name'], $str); |
| 419 |
} |
| 420 |
break; |
| 421 |
|
| 422 |
default: |
| 423 |
break; |
| 424 |
} |
| 425 |
} |
| 426 |
} |
| 427 |
|
| 428 |
if($tdec_flag){ |
| 429 |
if(isset($ticket_description['thread_id'])){ |
| 430 |
$report_thread_id = $ticket_description['thread_id']; |
| 431 |
$report_attachments = get_post_meta($report_thread_id,'attachments',true); |
| 432 |
$auth_id = $wpsc_ticket_data['ticket_auth_code']; |
| 433 |
$ticket_id = get_post_meta($report_thread_id,'ticket_id',true); |
| 434 |
$attach_url = array(); |
| 435 |
if($report_attachments){ |
| 436 |
$attach_url[] = __('Attachments','supportcandy'); |
| 437 |
foreach( $report_attachments as $attachment ): |
| 438 |
$attach = array(); |
| 439 |
$attach_meta = get_term_meta($attachment); |
| 440 |
foreach ($attach_meta as $key => $value) { |
| 441 |
$attach[$key] = $value[0]; |
| 442 |
} |
| 443 |
$upload_dir = wp_upload_dir(); |
| 444 |
|
| 445 |
$wpsp_file = get_term_meta($attachment,'wpsp_file'); |
| 446 |
|
| 447 |
if ($wpsp_file) { |
| 448 |
$file_url = $upload_dir['baseurl'] . '/wpsp/'. $attach['save_file_name']; |
| 449 |
}else { |
| 450 |
if( isset($attach['is_restructured']) && $attach['is_restructured']){ |
| 451 |
$updated_time = get_term_meta($attachment,'time_uploaded',true); |
| 452 |
$time = strtotime($updated_time); |
| 453 |
$month = date("m",$time); |
| 454 |
$year = date("Y",$time); |
| 455 |
$file_url = $upload_dir['baseurl'] . '/wpsc/'.$year.'/'.$month.'/'. $attach['save_file_name']; |
| 456 |
}else{ |
| 457 |
$file_url = $upload_dir['baseurl'] . '/wpsc/'. $attach['save_file_name']; |
| 458 |
} |
| 459 |
} |
| 460 |
|
| 461 |
$download_url = home_url('/').'?wpsc_attachment='.$attachment.'&tid='.$ticket_id.'&tac='.$auth_id; |
| 462 |
$attach_url[] = '<a style="text-decoration:none;" href="'.$download_url.'" target="_blank">'.$attach['filename'].'</a>'; |
| 463 |
endforeach; |
| 464 |
} |
| 465 |
$str = $str.implode("<br>",$attach_url); |
| 466 |
} |
| 467 |
} |
| 468 |
if($lr_flag){ |
| 469 |
$last_reply_thread_id = $last_reply['thread_id']; |
| 470 |
$last_reply_attachments = get_post_meta($last_reply_thread_id,'attachments',true); |
| 471 |
$auth_id = $wpsc_ticket_data['ticket_auth_code']; |
| 472 |
$ticket_id = get_post_meta($last_reply_thread_id,'ticket_id',true); |
| 473 |
$attach_url = array(); |
| 474 |
if($last_reply_attachments){ |
| 475 |
$attach_url[] = __('Attachments','supportcandy'); |
| 476 |
foreach( $last_reply_attachments as $attachment ): |
| 477 |
$attach = array(); |
| 478 |
$attach_meta = get_term_meta($attachment); |
| 479 |
foreach ($attach_meta as $key => $value) { |
| 480 |
$attach[$key] = $value[0]; |
| 481 |
} |
| 482 |
$upload_dir = wp_upload_dir(); |
| 483 |
if( isset($attach['is_restructured']) && $attach['is_restructured']){ |
| 484 |
$updated_time = get_term_meta($attachment,'time_uploaded',true); |
| 485 |
$time = strtotime($updated_time); |
| 486 |
$month = date("m",$time); |
| 487 |
$year = date("Y",$time); |
| 488 |
$file_url = $upload_dir['baseurl'] . '/wpsc/'.$year.'/'.$month.'/'.$attach['save_file_name']; |
| 489 |
}else{ |
| 490 |
$file_url = $upload_dir['baseurl'] . '/wpsc/'.$attach['save_file_name']; |
| 491 |
} |
| 492 |
|
| 493 |
$download_url = home_url('/').'?wpsc_attachment='.$attachment.'&tid='.$ticket_id.'&tac='.$auth_id; |
| 494 |
$attach_url[] = '<a style="text-decoration:none;" href="'.$download_url.'" target="_blank">'.$attach['filename'].'</a>'; |
| 495 |
endforeach; |
| 496 |
} |
| 497 |
$str = $str.implode("<br>",$attach_url); |
| 498 |
} |
| 499 |
|
| 500 |
if($ln_flag){ |
| 501 |
$last_note_thread_id = $last_note['thread_id']; |
| 502 |
$last_note_attachments = get_post_meta($last_note_thread_id,'attachments',true); |
| 503 |
$auth_id = $wpsc_ticket_data['ticket_auth_code']; |
| 504 |
$ticket_id = get_post_meta($last_note_thread_id,'ticket_id',true); |
| 505 |
$attach_url = array(); |
| 506 |
if($last_note_attachments){ |
| 507 |
$attach_url[] = __('Attachments','supportcandy'); |
| 508 |
foreach( $last_note_attachments as $attachment ): |
| 509 |
$attach = array(); |
| 510 |
$attach_meta = get_term_meta($attachment); |
| 511 |
foreach ($attach_meta as $key => $value) { |
| 512 |
$attach[$key] = $value[0]; |
| 513 |
} |
| 514 |
$upload_dir = wp_upload_dir(); |
| 515 |
|
| 516 |
$wpsp_file = get_term_meta($attachment,'wpsp_file'); |
| 517 |
|
| 518 |
if ($wpsp_file) { |
| 519 |
$file_url = $upload_dir['baseurl'] . '/wpsp/'. $attach['save_file_name']; |
| 520 |
}else { |
| 521 |
if( isset($attach['is_restructured']) && $attach['is_restructured']){ |
| 522 |
$updated_time = get_term_meta($attachment,'time_uploaded',true); |
| 523 |
$time = strtotime($updated_time); |
| 524 |
$month = date("m",$time); |
| 525 |
$year = date("Y",$time); |
| 526 |
$file_url = $upload_dir['baseurl'] . '/wpsc/'.$year.'/'.$month.'/'. $attach['save_file_name']; |
| 527 |
}else{ |
| 528 |
$file_url = $upload_dir['baseurl'] . '/wpsc/'. $attach['save_file_name']; |
| 529 |
} |
| 530 |
} |
| 531 |
|
| 532 |
$download_url = home_url('/').'?wpsc_attachment='.$attachment.'&tid='.$ticket_id.'&tac='.$auth_id; |
| 533 |
$attach_url[] = '<a style="text-decoration:none;" href="'.$download_url.'" target="_blank">'.$attach['filename'].'</a>'; |
| 534 |
endforeach; |
| 535 |
} |
| 536 |
$str = $str.implode("<br>",$attach_url); |
| 537 |
} |
| 538 |
|
| 539 |
$str = apply_filters('wpsc_replace_macro',$str,$ticket_id); |
| 540 |
|
| 541 |
|
