supportcandy / includes / functions / conditions / load_conditions_ui.php

load_conditions_ui.php in SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 2.3.1, at includes/functions/conditions/load_conditions_ui.php

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1	<?php
2	if ( ! defined( 'ABSPATH' ) ) {
3	exit; // Exit if accessed directly
4	}
5
6	$condition_options = array();
7
8	$custom_fields = get_terms([
9	'taxonomy' => 'wpsc_ticket_custom_fields',
10	'hide_empty' => false,
11	'orderby' => 'meta_value',
12	'meta_key' => 'wpsc_tf_label',
13	'order' => 'ASC',
14	]);
15
16	foreach ( $custom_fields as $field ) {
17
18	$label = get_term_meta( $field->term_id, 'wpsc_tf_label', true );
19	$field_type = get_term_meta( $field->term_id, 'wpsc_tf_type', true );
20
21	if( $field_type == 0 ){
22
23	switch ($field->slug) {
24
25	case 'ticket_category':
26	case 'ticket_priority':
27	case 'ticket_status':
28	case 'assigned_agent':
29
30	$condition_options[] = array(
31	'key' => $field->term_id,
32	'label' => $label,
33	'has_options' => 1,
34	);
35	break;
36
37	case 'customer_name':
38	case 'customer_email':
39	case 'ticket_subject':
40	case 'ticket_description':
41
42	$condition_options[] = array(
43	'key' => $field->term_id,
44	'label' => $label,
45	'has_options' => 0,
46	);
47	break;
48
49	}
50
51	} else {
52
53	switch($field_type){
54
55	case 1 :
56	case 5 :
57	case 7 :
58	case 8 :
59	case 9 :
60
61	$condition_options[] = array(
62	'key' => $field->term_id,
63	'label' => $label,
64	'has_options' => 0,
65	);
66	break;
67
68	case 2:
69	case 3:
70	case 4:
71
72	$condition_options[] = array(
73	'key' => $field->term_id,
74	'label' => $label,
75	'has_options' => 1,
76	);
77	break;
78
79	default:
80	$condition_options = apply_filters( 'wpsc_cond_options_custom_fields', $condition_options, $field_type, $field );
81
82	}
83
84	}
85
86	}
87
88	$condition_options[] = array(
89	'key' => 'agent_created',
90	'label' => __('Ticket Submitted By','supportcandy'),
91	'has_options' => 1,
92	);
93
94	$condition_options[] = array(
95	'key' => 'user_type',
96	'label' => __('User Type','supportcandy'),
97	'has_options' => 1,
98	);
99
100	$condition_options[] = array(
101	'key' => 'user_wp_roles',
102	'label' => __('User Roles','supportcandy'),
103	'has_options' => 1,
104	);
105
106	$condition_options = apply_filters( 'wpsc_condition_options', $condition_options );
107
108	$conditions = $conditions ? json_decode($conditions) : array();
109	?>
110
111	<div id="<?php echo esc_attr($id)?>" class="row" style="background-color:#CCD1D1;padding-top:30px;padding-bottom:30px;">
112
113	<div class="col-sm-12 wpsc_conditions_container">
114
115	<?php foreach ($conditions as $condition):
116	$current_key = '';
117	$current_condition_index = '';
118
119	?>
120
121	<div class="row wpsc_condition_element" style="margin-bottom:20px;">
122
123	<div class="col-sm-4">
124
125	<select class="wpsc_condition_field form-control" onchange="wpsc_condition_change(this)">
126	<option value=""><?php _e('Select Condition', 'supportcandy')?></option>
127	<?php foreach ( $condition_options as $index => $option ) :
128
129	$selected = '';
130	if($option['key'] == $condition->field){
131	$selected = 'selected="selected"';
132	$current_key = $condition->field;
133	$current_condition_index = $index;
134	}
135
136	?>
137
138	<option <?php echo esc_attr($selected)?> data-hasoptions="<?php echo esc_attr($option['has_options'])?>" value="<?php echo esc_attr($option['key'])?>"><?php echo esc_attr($option['label'])?></option>
139
140	<?php endforeach;?>
141
142	</select>
143
144	</div>
145
146	<div class="col-sm-3 wpsc_condition_compare_container">
147
148	<?php
149	if($condition_options[$current_condition_index]['has_options']){
150
151	?>
152	<select class="wpsc_condition_compare form-control">
153	<option <?php echo esc_attr($condition->compare) == 'match' ? 'selected="selected"' : ''?> value="match"><?php _e('Matches', 'supportcandy')?></option>
154	<option <?php echo esc_attr($condition->compare) == 'not_match' ? 'selected="selected"' : ''?>value="not_match"><?php _e('Not Matches', 'supportcandy')?></option>
155	</select>
156	<?php
157
158	} else {
159
160	?>
161	<select class="wpsc_condition_compare form-control">
162	<option <?php echo esc_attr($condition->compare) == 'contain' ? 'selected="selected"' : ''?> value="contain"><?php _e('Contains', 'supportcandy')?></option>
163	<option <?php echo esc_attr($condition->compare) == 'match' ? 'selected="selected"' : ''?> value="match"><?php _e('Matches', 'supportcandy')?></option>
164	<option <?php echo esc_attr($condition->compare) == 'not_match' ? 'selected="selected"' : ''?> value="not_match"><?php _e('Not Matches', 'supportcandy')?></option>
165
166	</select>
167	<?php
168
169	}
170	?>
171
172	</div>
173
174	<div class="col-sm-4 wpsc_condition_value_container">
175
176	<?php
177	if($condition_options[$current_condition_index]['has_options']){
178
179	$options = $this->get_condition_options($condition->field);
180
181	?>
182	<select class="wpsc_condition_value form-control">
183	<?php
184	foreach ( $options as $option ) :
185
186	$selected = $option['value'] == $condition->cond_val ? 'selected="selected"' : '';
187	?>
188	<option <?php echo esc_attr($selected)?> value="<?php echo str_replace('"', """, stripcslashes($option['value']))?>"><?php echo esc_attr($option['label'])?></option>
189	<?php
190
191	endforeach;
192	?>
193	</select>
194	<?php
195
196	} else {
197
198	?>
199	<input type="text" class="wpsc_condition_value form-control" placeholder="<?php _e('Search...','supportcandy')?>" value="<?php echo esc_attr($condition->cond_val)?>">
200	<?php
201
202	}
203	?>
204
205	</div>
206
207	<div class="col-sm-1">
208	<button type="button" class="btn btn-danger btn-sm" onclick="wpsc_remove_condition(this)"><i class="fas fa-times"></i></button>
209	</div>
210
211	</div>
212
213	<?php endforeach;?>
214
215	</div>
216
217	<div class="col-sm-12" style="padding-left:30px;">
218	<button type="button" class="btn btn-default btn-sm" onclick="wpsc_add_new_condition('<?php echo esc_attr($id)?>')"><?php _e('Add New','supportcandy')?></button>
219	</div>
220
221	</div>
222
223	<div style="display:none;" class="wpsc_condition_template">
224	<div class="row wpsc_condition_element" style="margin-bottom:20px;">
225	<div class="col-sm-4">
226	<select class="wpsc_condition_field form-control" onchange="wpsc_condition_change(this)">
227	<option value=""><?php _e('Select Condition', 'supportcandy')?></option>
228	<?php foreach ( $condition_options as $option ) :?>
229	<option data-hasoptions="<?php echo esc_attr($option['has_options'])?>" value="<?php echo esc_attr($option['key'])?>"><?php echo esc_attr($option['label'])?></option>
230	<?php endforeach;?>
231	</select>
232	</div>
233	<div class="col-sm-3 wpsc_condition_compare_container"></div>
234	<div class="col-sm-4 wpsc_condition_value_container"></div>
235	<div class="col-sm-1">
236	<button type="button" class="btn btn-danger btn-sm" onclick="wpsc_remove_condition(this)"><i class="fas fa-times"></i></button>
237	</div>
238	</div>
239	</div>
240
241	<div style="display:none;" class="wpsc_cond_compare_dd_template">
242	<select class="wpsc_condition_compare form-control">
243	<option value="match"><?php _e('Matches', 'supportcandy')?></option>
244	<option value="not_match"><?php _e('Not Matches', 'supportcandy')?></option>
245	</select>
246	</div>
247
248	<div style="display:none;" class="wpsc_cond_compare_tf_template">
249	<select class="wpsc_condition_compare form-control">
250	<option value="contain"><?php _e('Contains', 'supportcandy')?></option>
251	<option value="match"><?php _e('Matches', 'supportcandy')?></option>
252	<option value="not_match"><?php _e('Not Matches', 'supportcandy')?></option>
253	</select>
254	</div>
255
256	<div style="display:none;" class="wpsc_cond_val_dd_template">
257	<select class="wpsc_condition_value form-control" name=""></select>
258	</div>
259
260	<div style="display:none;" class="wpsc_cond_val_tf_template">
261	<input type="text" class="wpsc_condition_value form-control" placeholder="<?php _e('Search...','supportcandy')?>" value="">
262	</div>
263